【判断题】
《供电营业规则》规定：用户建设临时性受电设施，需要供电企业施工的，其施工费用应由供电企业负担。
查看试卷，进入试卷练习
微信扫一扫，开始刷题
相关试题
【判断题】
《国家电网公司供电服务质量标准》规定：受理客户举报、建议、意见业务后，应在15个工作日内答复客户。
【判断题】
《供电营业规则》规定：供电企业接到用户事故报告后，应派人赴现场调查，在7天内协助用户提出事故调查报告。
【判断题】
10千伏及以下公用高压线路供电的，以用户厂界外或配电室前的第一断路器或第一支持物为分界点，第一断路器或第一支持物属用户所有。
【判断题】
国家电网公司的企业理念是你用电、我用心。
【判断题】
《供电营业规则》规定：用户迁址，原址按终止用电办理，供电企业予以销户，新址用电优先受理。
【判断题】
《居民用户家用电器损坏处理办法》适用于由供电企业以220/380伏电压供电的居民用户，因发生电力运行事故导致电能质量劣化，引起居民用户家用电器损坏时的索赔处理。
【判断题】
营业厅VI标识六要素包括营业厅门楣、95598小灯箱、营业厅铭牌、营业厅时间牌、防撞条、营业厅背景板。
【判断题】
任何单位或个人在电力设施周围进行爆破作业，必须按照国家有关规定，确保电力设施的安全。
【判断题】
国网电网公司员工服务“十个不准”规定，不准违反政府部门批准的收费项目和标准向客户收费。
【判断题】
窗口服务人员的着装要求是统一、整洁、得体。
【判断题】
《供电服务规范》中营业厅规范规定，当有特殊情况必须暂时停办业务时，应列示“暂停服务”标牌。
【填空题】
1.国家电网公司承诺：对欠电费客户依法采取停电措施，提前___送达停电通知书，费用结清后___内恢复供电。
【填空题】
2. 在供电企业低压供电的线路上，发生零线断线，引起居民家用电器损坏且不可修复，其购买时间在___月及以内的，按___发票价，供电企业全额予以赔偿。
【填空题】
3.国家电网公司承诺：供电服务热线“95598”24小时受理业务咨询、信息查询、___和___。
【填空题】
4.《国家电网公司供电客户服务质量标准》规定的服务渠道有___、95598供电服务热线、网上营业厅、___、银行及其它代办机构、社区及其它渠道。
【填空题】
5.供电服务包括___提供和___服务。
【填空题】
6.国家电网公司员工服务“十个不准”不准违反政府部门批准的___和标准向客户收费，不准对外泄露客户个人信息及___。
【填空题】
7.2011年竣工投运的 “电力天路”是指___联网工程。
【填空题】
8.国家电网公司承诺：受理客户投诉后，___工作日内联系客户，___工作日内答复处理意见。
【填空题】
8.国家电网公司的服务理念是___、___。
【填空题】
9.国家电网公司提出的“两个替代”是指“___替代”和“___替代”。
【填空题】
10.国家电网公司承诺：受电工程检验合格并办结相关手续后，居民客户___个工作日内送电，非居民客户___个工作日内送电。
【填空题】
11.《电力供应与使用条例》规定：因建设需要，必须对已建成的供电设施进行迁移、改造或者采取防护措施时，建设单位应当事先与该供电设施管理单位协商，所需工程费用由___负担。
【填空题】
12.《国家电网公司供电服务质量标准》规定：客户交费日期、地点、银行账号等信息发生变更时，应至少在变更前___个工作日告知客户。
【填空题】
13.《国家电网公司供电服务质量标准》规定：当电力供应不足或因电网原因不能保证连续供电的，应执行政府批准的___。
【填空题】
14. 依据《国家电网公司供电服务质量标准》，受理客户服务申请后，电能表异常业务___个工作日内处理，抄表数据异常业务___个工作日内核实。
【填空题】
15.《国家电网公司供电服务规范》规定：如在工作中损坏了客户原有设施，应尽量恢复原状或___。
【填空题】
16.《供电营业规则》规定：用户应在提高用电___的基础上，按有关标准设计和安装无功补偿设备，并做到随其负荷和电压变动及时投入或切除，防止无功电力___。
【填空题】
17.《供电营业规则》规定：供电企业应不断改善供电可靠性，减少设备检修和电力系统事故对用户的停电___及每次停电___。
【填空题】
18.《国家电网公司供电客户服务质量标准》规定：重要客户停限电告知服务是指供电企业向重要客户提供计划、___、___停限电信息，以及供电可靠性预警的服务。
【填空题】
19.国家电网公司承诺：城市地区供电可靠率不低于___，居民客户端电压合格率___。
【填空题】
20. 《国家电网公司供电服务规范》规定：处理客户投诉应以___和___为依据，以维护客户的合法权益和保护国有财产不受侵犯为原则。
【填空题】
21.“三严三实”是指严以___、严以用权、严以律己，谋事要实、创业要实、___要实。
【填空题】
22.《国家电网公司供电服务规范》规定，___以上供电营业场所无周休日。
【填空题】
23.对窗口服务人员仪容的基本要求是___、大方、端庄。
【填空题】
24. 窗口人员应统一着装，并佩戴___。
【填空题】
25.窗口服务人员接待客户时，应面带微笑，目光专注，做到来有___、去有___ 。
【填空题】
26.供电设施计划检修停电，提前 ___向社会公告。
【填空题】
27. 《国家电网公司95598客户服务业务管理办法》规定，计划停电、___、电网故障停限电、超电网供电能力停限电信息报送内容包括停电类型、停电范围等。
【填空题】
28. 《国家电网公司95598客户服务业务管理办法》规定，停送电信息内容发生变化后 ___分钟内更新系统信息，并记录变更类型、变更说明等，以便及时答复客户。
推荐试题
【单选题】
When attempting to migrate a virtual machine to another host in the same cluster, the error message, “Select a valid compute resource” returns. What could cause this error?___
A. Both hosts run different versions of ESXi.
B. Both hosts are not sharing the same datastore.
C. VMware Tools is not installed.
D. Virtual machine has an ISO attached.
【单选题】
When will vSphere Data Protection delete the expired backup image of a Platform Service Controller?___
A. Immediately after the retention period has expired.
B. After the expired backup image is restored.
C. During the next backup window following expiry.
D. During the next maintenance window following expiry.
【单选题】
Group A has permission to download files in Content Library. Group B does not have permission to download files in Content Library. If a user is a member of both groups, what will be the result?___
A. The user cannot download file from Content Library.
B. The user can download file from Content Library.
C. The user cannot access Content Library.
D. The user can access Content Library.
【单选题】
An administrator is trying to set up Host Partial Failure Response, but the Automated option is grayed out. What can the administrator change to enable the Automated option?___
A. Change the vSphere DRS Automation level to Partially Automated.
B. Change the vSphere DRS Automation level to Fully Automated.
C. Enable vSphere HA Host Monitoring.
D. Change the vSphere DPM Automation level to Automatic.
【单选题】
When you attempt to open a virtual machine console from the vSphere Web Client, the console does not connect. The following error message appears:<HTTP ERROR 404> <Problem accessin/.Reason: Not Found>. Why did not connect?___
A. Port 443 is in use.
B. Port 9443 is in use.
C. Port 8443 is in use.
D. Port 22443 is in use.
【单选题】
What new feature was introduced to the Content Library in vSphere 6.5?___
A. Mount an ISO directly from the Content Library.
B. Deploy a virtual machine from an OVF Package in a Content Library.
C. Upload a File from a URL to a Library Item.
D. Upload a File from a Local System to a Library Item.
【单选题】
How can an administrator exclude Encryption rights from a support engineer?___
A. Clone the role Virtual machine power user, remove Cryptographic operations privileges.
B. Clone the role Administrator and assign to the support engineer.
C. Clone the role Virtual machine power user and assign to the support engineer.
D. Clone the role No cryptography administrator and select privileges only for the support engineer.
【单选题】
The administrator must back up a vCenter HA deployment. Which component must be backed up?___
A. Passive node
B. Witness node
C. External database
D. Active node
【单选题】
What is the supported protocol to perform remote L3 traffic monitoring in vSphere 6.5?___
A. VXLAN
B. ERSPAN
C. RSPAN
D. SPAN
【单选题】
What are the minimum hardware requirements for a Windows vCenter Server with embedded PSC that manages a “Small” environment?___
A. 2vCPUs, 16 GB RAM
B. 4 vCPUs, 16 GB RAM
C. 2 vCPUs, 10 GB RAM
D. 4 vCPUs, 10 GB RAM
【单选题】
Which port is used for communication between ESXi and vSphere Data protection?___
A. 80
B. 443
C. 902
D. 22
【单选题】
What can prevent Storage DRS from functioning on a datastore?___
A. The datastore is configured for Virtual Machine Swapfile location.
B. The datastore is shared across multiple datacenters.
C. The datastore is connected to a host that is running Storage I/O Control.
D. Storage DRS advanced option IgnoreAffinityRulesForMaintenance is set to 1.
【单选题】
When troubleshooting VMware vCenter Server issues, when logging level provides maximum detail?___
A. Verbose
B. Trivia
C. Info
D. Error
【单选题】
What new feature is introduced in NFS 4.1 on ESXi 6.5?___
A. IPv6
B. KRB5i
C. AUTH_SYS
D. Storage DRS
【单选题】
What configuration option would ensure that a virtual NUMA topology is defined on VMs having more than eight virtual CPUs?___
A. cupid.coresPerSocket
B. numa.vcpu.followcorespersocket
C. numa.vcpu.maxPerVirtualNode
D. numa.vcpu.min
【单选题】
What is the minimum disk space required to deploy vSphere Data Protection (VDP) with 8 TB configuration?___
A. 4 TB
B. 16 TB
C. 8 TB
D. 12 TB
【单选题】
What advanced option for vSphere HA defines a maximum number of reset attempts by VMCP for a virtual machine?___
A. das.maxterminates
B. das.isolationshutdowntimeout
C. das.maxresets
D. fdm.isolationpolicydelaysec
【单选题】
What vSphere technology enables the administrator to ensure consistent configuration at scale?___
A. PowerCLI
B. Host Profiles
C. esxcli
D. vSphere Web Client
【单选题】
Which port is used for vSphere HA agent-to-agent communication?___
A. 443
B. 8182
C. 22
D. 902
【单选题】
Which log file would assist in identifying an issue that occurred during the database export phase of a vCenter Server upgrade process?___
A. vcdb_import.out
B. export.json
C. export-upgrade-runner.log
D. vcdb_export.out
【单选题】
Bidirectional CHAP is support by which storage initiator?___
A. software FCoE HBA
B. Fibre Channel HBA
C. independent hardware iSCSI HBA
D. dependent hardware iSCSI HBA
【单选题】
What is a pool of raw storage capacity that a storage system can provide to Virtual Volumes?___
A. protocol endpoint
B. storage container
C. storage provider
D. datastore
【单选题】
vSphere 6.5 DRS is now Network-Aware. Based on network utilization, when will DRS balance VMs?___
A. DRS will balance VMs when a network resource pool is configured for VMs.
B. DRS will balance VMs when Network I/O Control is enabled.
C. DRS will place VMs on initial boot for hosts that have network utilization lower that the threshold.
D. DRS will vMotion VMs when network utilization is higher than the threshold on a particular host.
【单选题】
A scripted upgrade of ESXi fails due to an incorrect parameter in the upgrade script. What file must the administrator modify to correct the problem?___
A. vmreconfig.pl
B. hostinfo.pl
C. ks.cfg
D. boot.cfg
【单选题】
A VM folder contains VM1 and VM2. Group A has permission to power on virtual machines, defined on the VM folder and its children. Group B has permission to power off virtual machine VM2. If a user is a member of group A and B, what action can the user perform?___
A. Suspend VM2.
B. Power off VM1.
C. Power on and power off VM1.
D. Power on and power off VM2.
【单选题】
The networking team has requested to have a dedicated network for iSCSI traffic. This task has been assigned to the vSphere Administrator. What is the VMware-recommended way to accomplish this?___
A. Configure Static Routes on each ESXi Server.
B. Configure the right subnet.
C. Create a custom IP Stack.
D. Define a dedicated gateway for the iSCSI vmkernel.
【单选题】
To prevent possible failures or issues during a vSphere upgrade, which component should be upgraded first?___
A. ESXi Hosts
B. virtual machines
C. datastores
D. vCenter Server
【单选题】
What is the command for updating an ESXi host?___
A. esxcli software vib update –d /vmfs/volumes/Datastore/DirectoryName/PatchName.zip
B. esxupdate software update –d”/vmfs/volumes/Datastore/DirectoryName/PatchName.zip”
C. esxcli software update –d “/vmfs/volumes/Datastore/DirectoryName/PatchName.zip”
D. esxupdate software vib update –d /vmfs/volumes/Datastore/DirectoryName/PatchName.zip
【单选题】
A vSphere Administrator would like to identify which physical NUMA node their virtual machine is currently residing on. What esxtop metric would provide this information?___
A. GST_ND[x]
B. OVD_ND[x]
C. NRMEM
D. NHN
【单选题】
How can a vSphere administrator ensure that two virtual machines never run on the same datastore in a datastore cluster, while permitting the VMs to be load-balanced?___
A. Use an Intra-VM Anti-Affinity Rule.
B. Configure a storage DRS VM override.
C. Disable storage
D. RS for the VMs.
【单选题】
What is the VMware-recommended way to move a physical adapter out of Network I/O Control’s scope?___
A. Set the teaming policy to “Route Based on Physical NIC Load.”
B. Add the vmnic to the Net.NetNiocAllowOverCommit parameter in Advanced System Settings.
C. Add the vmnic to the Net.IOControlPnicOptOut parameter in Advanced System Settings.
D. Move the vmnic to a different vmUplink port on the Distributed Switch.
【单选题】
A VM folder contains VM1 and VM2. Group A has permission to power on virtual machines, defined on the VM folder and its children. Group B has permission to power off virtual machines, defined on the VM folder and its children. If a user is a member of Groups A and B, what will be the user’s effective permission on VM1 and VM2?___
A. Power on
B. Power off.
C. Power on and Power off.
D. Reset.
【单选题】
Group 1 is granted console interaction on a VM folder. User 1 is granted no console interaction on the same VM folder. What will be the outcome if User 1 tries to access the console of a virtual machine?___
A. User 1 will not be able to access the virtual machines in the VM folder.
B. User 1 will not have access to the virtual machine console.
C. User 1 will have access to the virtual machine console.
D. User 1 will have console access only via the vSphere Web Client.
【单选题】
Which statement is true regarding the use of VMFS3 datastores with vSphere 6.5?___
A. VMFS3 datastores can be used but not created.
B. VMFS3 datastores can be neither used nor created.
C. VMFS3 datastores will be present but unmounted.
D. VMFS3 datastores can be created and used.
【单选题】
In the Exhibit, each VM has a 1GHz non-expandable reservation. If all VMs are powered on in sequence, what would be the outcome?___
A. VM4 cannot be powered on.
B. VM5 cannot be powered on.
C. VM6 cannot be powered on.
D. VM3 cannot be powered on.
【单选题】
vSphere 6.5 introduced MAClearning capabilities for VMware’s virtual switches. What three benefits will it provide? (Choose three.)___
A. Reduced memory consumption.
B. Reduced consumption of extra CPU cycles.
C. Increased network throughput.
D. Prevent packet flooding inside the vSwitch.
【单选题】
What is the default pathing policy for most active-active arrays?___
A. Fixed
B. Most Recently Used
C. Dynamic
D. isk Morroring
【单选题】
Which command will show the iSCSI sessions on a ESXi 6.5 host?___
A. esxcli storage iscsi session get
B. esxcli iscsi session get
C. esxcli storage iscsi session
D. esxcli iscsi session list
【单选题】
Which of the following is not a parameter for traffic filtering or marking?___
A. virtual port ID
B. Protocol
C. Traffic Direction
D. DSCP value
E. Traffic redirection
【单选题】
A vSphere administrator wants to enable a virtual machine with Secure Boot, but in VM setting, Secure Boot option was not found under Boot Options. What could be the cause?___
A. The virtual hardware is not compatible.
B. The virtual machine has missing drivers.
C. The virtual machine OS does not support secure boot.
D. VMware Tools is not upgraded.
