相关试题
【多选题】
高压供电客户供电方案的基本内容：___
A. 客户基本用电信息
B. 供电电源及每路进线的供电容量
C. 客户电气主接线及运行方式
D. 受电工程建设投资界面
E. 供电方案的有效期
【多选题】
《供电营业规则》规定，用户申请新装或增加用电时，应向供电企业提供用电工程项目批准的文件及有关的用电资料，包括___、用电设备清单、用电负荷、保安电力、用电规划等，并依照供电企业规定的格式如实填写用电申请书及办理所需手续。
A. 用电地点
B. 电力用途
C. 用电性质
D. 用电时间
【多选题】
下面为国家电网公司员工服务“十个不准”内容的有___。
A. 不准违反业务办理告知要求，造成客户重复往返
B. 不准违反首问负责制，推诿、搪塞、 怠慢客户
C. 不准对外泄露客户个人信息及商业秘密
D. 不准工作时间饮酒及酒后上岗。
【多选题】
积极推广“云上营业厅”，引导用电客户通过___等线上办电和交费，减少临柜办理业务的次数。
A. 掌上电力APP（高压版）
B. 掌上电力APP（低压版）
C. 电e宝
D. 支付宝
【多选题】
在用户受送电装置上作业的电工，必须经电力管理部门考核合格，取得电力管理部门颁发的___，方可上岗作业。
A. 有效期内的电工进网作业许可证
B. 特种作业证（电工）
C. 特种作业证（低压）
D. 过期的电工进网作业许可证
【多选题】
在___不变条件下，允许办理更名或过户
A. 用电地址
B. 用电容量
C. 用电类别
D. 用电时间
【多选题】
“普通用户暂停”和“临时性减容”，必须是___的变压器停止运行。
A. 整台变压器
B. 整组变压器
C. 全部变压器
D. 单台变压器
【多选题】
___受电工程的单位，必须经电力管理部门审核合格，并取得电力管理部门颁发的承装（修）电力设施许可证
【多选题】
《国家电网公司业扩供电方案编制导则》规定，低压供电额定电压：___。
A. 单相为220V
B. 三相为380V
C. 三相为10kV
D. 三相为20kV
【多选题】
《供电营业规则》规定，用电人在___情况下，供电人可以对其销户。
A. 依法破产
B. 连续6个月不用电，也不申请办理暂停用电手续者
C. 向供电企业申请销户，并缴清电费及其他欠缴费用
D. 有窃电行为
【多选题】
根据《供电营业规则》，某客户原来是非工业客户，现从事商品经营，该客户应办理___手续。
A. 新装
B. 改类及更名
C. 更户过户
D. 销户
【多选题】
根据《供电营业规则》，用户依法破产时，供电企业应按下列规定___办理。
A. 供电企业应予销户，终止供电
B. 在破产用户原址上用电的，按新装用电办理
C. 从破产用户分离出去的新用户，必须在偿清原破产用户电费和其他债务后，方可办理变更用电手续
D. 从破产用户分离出去的新用户用电容量不得超过破产用户容量
【多选题】
根据《供电营业规则》，下列选项中正确的是___。
A. 用户认为供电企业装设的计费电能表不准时，有权向供电企业提出校验申请，在用户交付验表费后，供电企业应在七天内检验，并将检验结果通知用户
B. 如计费电能表的误差在允许范围内，验表费不退
C. 如计费电能表的误差超出允许范围时，除退还验表费外，并应按本规则第八十条规定退补电费
D. 用户对检验结果有异议时，可向供电企业计量检定机构申请检定
【多选题】
下列哪些业务可推荐用户通过电子渠道进行线上办电？___
A. 增值税变更
B. 暂拆
C. 销户
D. 电能表校验
【多选题】
对“一户多人口”电价政策的描述，以下哪些是正确的___
A. “一户多人口”电价政策中，人口达7人及以上的居民家庭，可选择执行居民合表电价。
B. 已在供电公司登记的“一户多人口”居民客户，家庭人口增加或减少时，应及时携带已变更的户口簿原件、居民身份证等资料至所在地供电营业厅办理相关变更手续。
C. 符合条件的“两保户”，办理免费用电登记手续后应享受的免费用电对应的电费，直接在当月电费中扣除。
D. “一户多人口”电价政策中，军队士官等户口无法迁入的，根据所在部队户籍机关出具的证明材料视同户籍管理。
【多选题】
办理“一户多人口”业务，除了电力户号，还需要哪些材料？___
A. 房产证明原件
B. 户口簿原件（户口簿上所载居住地址需与房产证明地址一致）
C. 户主、经办人身份证原件
D. 根据需要的其他证明材料
【多选题】
居民家庭用电地址发生变更时，可携带___等资料，至所在地供电营业厅申请变更。
A. 变更后的户口簿原件
B. 新的房产证明材料原件
C. 户主及经办人身份证原件
D. 新地址电费通知单
【多选题】
居民家庭“一户多人口”阶梯电价自办理后___内有效，相关客户应在到期前（）续期手续。
A. 24个月
B. 2个月
C. 3个月
D. 12个月
【多选题】
对“两保户”业务描述正确的是___
A. 符合条件的“两保户”，办理免费用电登记手续前应享受的免费用电对应的电费，由我公司在办理免费用电手续时一次性退还。
B. 集中供养的“两保户”免费用电登记手续由集中供养单位统一办理。
C. 对租住他人房屋的“两保户”家庭，在办理免费用电登记手续前，应由房东到当地供电营业窗口办理免费用电登记手续办理。
D. 符合条件的“两保户”，办理免费用电登记手续后应享受的免费用电对应的电费，直接在当月电费中扣除。
【多选题】
根据浙江省物价部门的规定，下列哪些场所中设置的充电设施用电，执行居民合表电价？___
A. 居民家庭住宅
B. 居民住宅小区
C. 社会公共停车场
D. 学校、幼儿园
【多选题】
根据《供电营业规则》用户向供电企业提出销户，供电企业应按以下哪些规定办理？___
A. 销户必须停止全部用电容量的使用
B. 用户已向供电企业结清电费
C. 查验用电计量装置完好性后，拆除接户结线和用电计量装置
D. 用户持供电企业出具的凭证，领还电能表保证金与电费保证金
【多选题】
下列不能作为申请增加“一户多人口”阶梯电量基数的依据___
A. 集体户口簿
B. 居住证
C. 临时居住证（暂住证明）
D. 户口本
【多选题】
客户提交资料用电户主体证明，自然人主体证明包括___
A. 身份证
B. 军人证
C. 组织机构代码证
D. 公安机关户籍证明
【多选题】
目前国家电网公司在浙江范围内为客户提供的电子服务渠道包括___、（）、 （）、（）等。
A. 掌上电力
B. 电e宝
C. 95598网站
D. 支付宝生活号
【多选题】
能量豆产品将客户等级划分为___、（）、 （）、一般、微弱。
【多选题】
电魔方产品主要包括哪些功能模块？___
A. 新装修
B. 电采暖
C. 省电费
D. 节能源
【多选题】
针对高低压新装及变更业务特点，服务调度运作可划分为___、（）、（）三类。
A. 集中管控制
B. 客户经理制
C. 限时办结制
D. 首问负责制
【多选题】
当一位低压非居民客户需要查询自家的每日用电量时，服务人员可以通过哪种渠道为客户提供日用电量数据？___
A. 浙江省电力微信服务号
B. 支付宝生活号
C. 掌上电力体验版
D. 营销系统
【多选题】
根据用户需求对掌上电力APP进行分类，可被分为___。
【多选题】
线上受理指电子渠道受理，包括接收客户通过___、（）等提交的业务申请
A. 国网掌上电力APP
B. 95598网站（外网）
C. 微信公众号
D. 支付宝生活号
【多选题】
服务快速响应作业应坚持通过___，实现业扩提质提速，并通过问题导向、穿透分析，有效提升全流程客户满意度。
A. 优化流程
B. 精简手续
C. 强化协同
D. 完善机制
【多选题】
服务快速响应新模式包含___。
A. 表计申校流程
B. 故障报修
C. 低压居民新装增容流程
D. 低压非居民新装增容流程
【多选题】
供电营业厅“三型一化”转型应以客户为中心，以市场为导向，以“互联网+”及信息技术为手段，以线上线下一体化为途径，以综合服务、智能服务、体验服务为重点，探索构建以___、（）、（）、线上线下一体化为特征的实体供电营业厅网络。
A. 智能型
B. 市场型
C. 体验型
D. 互动型
【多选题】
“三型一化”营业厅转型中优化营业厅功能分区应在现有七个功能区基础上，缩减收费区、调整业务办理区、优化引导区和业务待办区、扩充展示区和客户自助区、增设___和（）。
A. 线上体验区
B. 大客户服务区
C. 线下活动区
D. 电能替代区
【多选题】
营业厅“三型一化”转型的体验型具体指的是转型后的营业厅全面提升客户体验，提高环境、设备、服务等的客户感知度和满意度。结合当地特色，综合运用___、（）、（）等方式，促进新型用电产品、用电技术与用电服务的推广使用，构建“绿色智能新生活”的电力体验中心，不断增加客户粘性。
A. 实物
B. 模型
C. 虚拟现实
D. 增强现实
【多选题】
将营业厅硬件设备统一接入平台，建立资产档案，通过移动作业终端进行日常巡检，对所有设备进行___、归还、（）、巡检、（）、报废的全过程记录及状态更新，实现资产全寿命周期管理。
【多选题】
园区供电所营业厅，以市场开拓为主，应设置引导区、___、（）、展示区等，凸显大客户服务与展示功能。
A. 线上体验区
B. 大客户服务室
C. 线下活动区
D. 电能替代区
【多选题】
申诉证明材料___、( )使用方言需提供普通话翻译，录音电话文件需提供通话详单。
A. 音频
B. 视频
C. 对话材料
D. 书面证据
【多选题】
除单户居民客户内部产权外的非供电企业产权或业务，因员工私人问题引起的___、（）、（）三类恶意投诉可采用事后佐证材料作为申诉依据。
A. 经济纠纷
B. 个人恩怨
C. 个人作风
D. 民事纠纷
【多选题】
申诉证明材料单应正确填写国网工单编号、___、（）、（）、申诉调查情况。
A. 归档时间
B. 业务类型
C. 申诉类别
D. 申诉时间
推荐试题
【单选题】
An administrator enables High Availability (HA) on a Virtual SAN cluster.Which network is used for HA Network Heatbeat configuration?___
A. The Management network.
B. The vMotion network.
C. The Virtual SAN network.
D. The Provisioning Traffic network.
【单选题】
A user wants to monitor a business-critical virtual machine to ensure that it doesn't run out of resources. What metric could be monitored in vRealize Operations to address this concern?___
A. Time Remaining badge
B. Compliance badge
C. Reclaimable Waste badge
D. Density badge
【单选题】
An administrator has recently installed a new ESXi 6.x Host, and during the configuration notices sporadic network problems. To check whether the issue occurred sometime during the configuration, the administrator would like to reset the system.How can this be accomplished in the shortest amount of time?___
A. Run the ESXi installer again and reinstall the host.
B. Select the Reset System Configuration option from the vSphere Client when connected directly to the host.
C. From the
D. irect Console User Interface, select Reset System Configuration.
【单选题】
A vApp is running out of compute resources when overall activity is high within the resource pool. At other times, everything is fine.What should be done to resolve this issue?___
A. Increase the size of the resource pool Shares.
B. Set the vApp's CPU and Memory Reservation Type to Expandable.
C. Set the vApp's CPU and Memory Limit to Unlimited.
D. Create a new resource pool with the existing hardware configuration.
【单选题】
A virtual machine has been renamed and an administrator is unable to find files with the new virtual machine name in the datastore.What is the reason for this?___
A. The names of the files on the datastore do not change.
B. The names of the files on the datastore have been corrupted.
C. The virtual machine needs to be re-added to the inventory.
D. The Distributed Resource Scheduler moved the virtual machine to another host.
【单选题】
An administrator has configured network connectivity for a new virtual machine, as shown in the Exhibit.What will occur with the network traffic of this virtual machine when communicating externally from vSwitch1?___
A. The virtual machine will communicate on both uplinks
B. The virtual machine will only communicate on vmnic1
C. The virtual machine will only communicate on vmnic2
D. The virtual machine will fail to communicate externally
【单选题】
An administrator is unable to create the first group in a new vRealize Operations environment. What is the likely cause of the problem?___
A. There are no group types defined.
B. The group is not defined in SSO.
C. There are more than 32 group types defined.
D. The description for the group is not provided.
【单选题】
A new vApp was built and tested in the corporate headquarters datacenter running vSphere 6.x. What condition would explain why the virtual machine is failing to boot in an offsite datacenter running on vSphere 5.5?___
A. The virtual machine was built with the default hardware version.
B. The VMFS 5 datastore is not compatible with virtual machines configured with vSphere 6.x.
C. a
D. RS 5.5 cluster cannot run virtual machines configured with vSphere 6.x.
【单选题】
An administrator is evaluating whether to deploy vCenter Server on a Windows server or on a vCenter Server appliance. The administrator has the following requirements: <A web browser will be utilized to manage the vSphere environment.> <16 ESXi hosts will be deployed.> <Licenses must be shared with a vCenter Server at another site.> <An external Oracle 10g database server will be used to host the vCenter Server database.> Why will the administrator need to deploy vCenter Server on a Windows server?___
A. Linked Mode is a requirement for the solution.
B. Oracle 10g is a requirement for the solution.
C. The vSphere web client is a requirement for the solution.
D. Management of more than 5 hosts is a requirement for the solution.
【单选题】
What is a benefit of using VMware Data Protection ?___
A. Provides support for guest-level backups and restores of Microsoft SQL Servers, Exchange Servers, and Share Point Servers.
B. Provides support for advanced storage services including replication, encryption, deduplication, and compression.
C. Provides direct access to VDP configuration integrated into the vSphere Client.
D. Reduces disk space consumed by virtual machine data using deduplication.
【单选题】
An administrator enables vSphere High Availability (HA) on an existing cluster with a large number of hosts and virtual machines. The administrator notices that the setup of vSphere HA on some of the hosts is failing. What step, if taken, might resolve this issue?___
A. Increase the value of the config.vpxd.das.electionWaitTimeSec setting.
B. Set the value of vpxd.das.aamMemoryLimit to 256.
C. Set the value of the das.useDefaultIsolationAddress setting to False.
D. Increase the value of the das.iostatsinterval setting.
【单选题】
An ESXi 6.x host consists of 24 logical cores. Hyperthreading is enabled on the host. What is the maximum number of vCPUs that can be assigned to a virtual machine on this host?___
【单选题】
By default, each ESXi 6.x host is provisioned with a certificate from which root certificate authority?___
A. RedHat Certificate Authority
B. VMware Certificate Authority
C. DigiCert Certificate Authority
D. Verisign Certificate Authority
【单选题】
An administrator is adding an NFS datastore as shown in the Exhibit. What is the purpose of the Servers to be added list?___
A. It contains the IP addresses of the NFS Storage Server to provide multipathing capability.
B. It contains the IP addresses of the ESXi hosts that mount the datastore.
C. It contains the IP addresses used for
D. ynamic Discovery of targets.
【单选题】
An administrator reports that the System Event log data is only available for 24 hours when reviewing the Hardware Status tab. Which condition could be responsible for the loss of data?___
A. A Reset event log was executed.
B. The statistical collection level was set to a value of 1.
C. The boot disk of the host is corrupt.
D. Syslog has been configured at the vCenter Server level.
【单选题】
During an upgrade, the ESXi 6.x installer finds an existing version of ESXi and a VMFS3 volume. No virtual machines exist on the host or VMFS3 volume. The requirement is to upgrade to VMFS5. Which option should be chosen to meet this requirement?___
A. Upgrade ESXi and preserve the VMFS datastore
B. Install ESXi and preserve the VMFS datastore
C. Install ESXi and overwrite the VMFS datastore
D. Upgrade
E. SXi and overwrite the VMFS datastore
【单选题】
A vSphere 6.x Standard Switch is configured with 4 virtual machine portgroups, as shown in the exhibit. Which portgroup would be utilized by default when creating a new virtual machine?___
A. Access Network
B. DMZ Network
C. VM Network
D. Virtual Machine Network
【单选题】
Which vSphere 6.x feature will allow an organization to utilize native snapshots?___
A. Virtual Volumes
B. Virtual SAN
C. VMFS3
D. VMFS5
【单选题】
An administrator is creating a new vSphere Distributed Switch that will be utilized with a specific vSphere Cluster. The cluster itself contains a mix of ESXi 5.x and 6.x Hosts. Which Distributed Switch version should be created to support this configuration?___
A. Distributed Switch: 6.0.0
B. Distributed Switch: 5.0.0
C. Distributed Switch: 5.1.0
D. Distributed Switch: 5.5.0
【单选题】
Which load balancing policy, previously limited to vSphere Distributed Switches, is now available on vSphere Standard Switches with vSphere 6.x?___
A. Route based on physical NIC workload
B. Route based on IP Hash
C. Route based on the originating virtual port
D. Route based on Source MAC Hash
【单选题】
A storage administrator is not seeing full utilization of all bandwidth from an ESXi host. The vSphere administrator observes the adapter details, as shown in the Exhibit. What is the probable cause of this issue?___
A. Another path needs to be used to allow full utilization of the bandwidth.
B. The array is not setup to use the correct multipathing policy.
C. There are no virtual machines on the host.
D. No traffic is being sent across it because a path failed.
【单选题】
A storage administrator is not seeing full utilization of all bandwidth from an ESXi host. The vSphere administrator observes the adapter details, as shown in the Exhibit. What is the probable cause of this issue?___
A. Another path needs to be used to allow full utilization of the bandwidth.
B. The array is not setup to use the correct multipathing policy.
C. There are no virtual machines on the host.
D. No traffic is being sent across it because a path failed.
【单选题】
An administrator has just completed performing an interactive installation of ESXi 6.x and is booting the host. How is the network initially configured?___
A. The network is configured by Automatic Private IP Addressing (APIPA).
B. The network is configured based on the settings detected in DNS.
C. The network is configured with the address as specified in the installer.
D. The network is automatically configured by DHCP.
【单选题】
You have just installed an ESXi 6.x Host. As part of your company security regulations, a security banner must be presented on the console of the host. How can this action be accomplished?___
A. Configure the Advanced Settings > Annotations screen of the ESXi host.
B. This is configured from the Direct Console User Interface configuration menu.
C. It is not possible to configure a security banner for the ESXi host.
D. From vCenter Server, this setting is configured globally in the vCenter Server configuration.
【单选题】
An administrator is only able to see the Health Badge when using the vRealize Operations user interface. What is the likely cause of this behavior?___
A. The vRealize Operations Foundation License is in use.
B. The vmware-sps service failed to start.
C. The vRealize Operations Standard License is in use.
D. The vmware-rbd-watchdog service failed to start.
【单选题】
An administrator has configured an alarm to be notified when a virtual machine meets either of these conditions: <High virtual CPU> <High active memory consumption.> <The alarm is only triggering when both of the conditions are met.> What can be done to correct the alarm behavior?___
A. Edit the alarm and select Trigger if ANY of the following conditions are satisfied.
B. Edit the alarm and select Trigger if ALL of the following conditions are satisfied.
C. Create two separate alarms, one for CPU and one for memory and link them together with ESXCLI.
D. Delete the existing alarm and create a new event based alarm.
【单选题】
An administrator creates an ESXi cluster using vSphere Auto Deploy. The ESXi hosts are configured to get a management IP address from a DHCP server. The administrator needs to troubleshoot the management network on one of the hosts. Which DCUI option should the administrator use to renew the DHCP lease? ___
A. Restart Management Network
B. Restore Network Settings
C. Test Management Network
D. Configure Management Network
【单选题】
An administrator is attempting to restore a number of files in a directory within the Operating System of a virtual machine. How can the administrator restore the files from a previous backup? ___
A. Use the File Level Restore option from the selected backup of the virtual machine in the vSphere Web Client.
B. Connect to the File Level Restore tool from a web browser in the virtual machine.
C. Connect to the File Level Restore tool from the VMware
D. ata Protection appliance.
【单选题】
After selecting an object in vRealize Operations, how can a user compare the badge values of related child objects? ___
A. Use the Scoreboard tab
B. Use the Relationship tab
C. Use the Members tab
D. Use the Overview tab
【单选题】
You want to deploy a vApp and dynamically assign IP addresses without a DHCP server on the network. Which action would you take to accomplish this task? ___
A. Enable IP pools.
B. Configure a local DHCP server in the vApp.
C. Enable NAT on the vApp router.
D. Configure the guest OS for workgroup and WINS.
【单选题】
What is the optimal configuration when building a virtual machine for a single-threaded Windows application? ___
A. Deploy single-threaded applications on uniprocessor virtual machines.
B. Deploy single-threaded applications on symmetric multi-processor virtual machines.
C. Tune single-threaded applications to take advantage of symmetric multi-processor resources.
D. Tune Single-threaded applications at the hypervisor level.
【单选题】
An administrator has created the resource pool configuration shown in the Exhibit. Based on the exhibit, which virtual machine(s) can be successfully powered on? ___
A. VM-M1 only
B. VM-K1 only
C. VM-K1 and VM-K2 only
D. VM-K1, VM-K2, and VM-M1
【单选题】
Which vSphere 6 Enterprise Edition feature will allow an organization to ensure that critical multi-threaded applications have the maximum possible uptime? ___
A. Fault Tolerance
B. High Availability
C. Distributed Resource Scheduler
D. App HA
【单选题】
An administrator has a virtual machine that requires four times the compute resources than other virtual machines on the same ESXi 6.x host. How should the administrator configure the virtual machine settings, in order to be prepared for any resource contention? ___
A. Set the shares of the priority virtual machine to High and the rest to Low.
B. Set the shares of the priority virtual machine to High.
C. Set the shares of the priority virtual machine to High and the rest to Normal.
D. Set the shares of the priority virtual machine to Normal and the rest to Low.
【单选题】
Which type of Adapter does not require vmkernel networking? ___
A. Independent Hardware iSCSI Adapter
B. Dependent Hardware iSCSI Adapter
C. Software iSCSI Adapter
D. Software FCoE Adapter
【单选题】
During the installation of ESXi 6.0, the following error message is reported: Hardware Virtualization is not a feature of the CPU, or is not enabled in the BIOS. Which condition would generate this message? ___
A. LAHF/SAHF is not enabled in the BIOS.
B. NX/XD is not enabled in the BIOS.
C. SSE3 is not enabled in the BIOS.
D. Hyperthreading is not enabled in the BIOS.
【单选题】
An administrator is unable to login to vCenter Server when using the vSphere web client. The administrator successfully accessed vCenter Server using the client earlier the same day. What is the most appropriate first step the administrator should take to resolve this issue? ___
A. Verify the web browser being used has Adobe Flash plugin version 11.5 or later
B. Verify the vCenter Single Sign-On service is running on the vCenter Server
C. Verify the vSphere Web Server service is running on the vCenter Server
D. Verify the administrator has permissions configured in vCenter Server
【单选题】
An administrator has configured an alarm to be notified when a virtual machine meets two conditions: <high virtual CPU> <high active memory consumption> The alarm is malfunctioning and triggering when either condition is met instead of both. What can be done to correct the issue? ___
A. Edit the alarm and select Trigger if ALL of the following conditions are satisfied.
B. Edit the alarm and select Trigger if ANY of the following conditions are satisfied.
C. Create two separate alarms, one for CPU and one for memory.
D. Delete the existing alarm and create a new event based alarm.
【单选题】
What must be enabled to ensure that VM Component Protection (VMCP) works in a High Availability cluster? ___
A. VMware Tools Virtual Machine Communication Interface (VMCI)
B. Fault Tolerance
C. Atomic Test and Set (ATS)
D. All Paths Down (APD) Timeout
【单选题】
An administrator wants to add a web server to an existing multi-tier application consisting of three virtual machines: <A web server> <A database server An application server> The web server should be added to the application when the primary web server reaches: <70% vCPU utilization> <55% active memory> Which option will achieve this result? ___
A. Create a virtual machine alarm with an action to run a script that starts a new instance of the web server.
B. Create a host cpu and memory alarm with an action to run a script that starts a new instance of the webserver.
C. Configure HA application monitoring for the web server and set it to trigger deployment of a new instance of the web server.
D. Configure Fault Tolerance on the virtual machine and leave the secondary machine disabled until needed.
