【单选题】
《客规》中规定旅客的基本义务是：___
A. 依据车票票面记载的内容乘车；
B. 要求承运人提供与车票等级相适应的服务并保障其旅行安全；
C. 对运送期间因承运人过错造成的随身携带物品损失有权要求承运人赔偿。
D. 对所造成铁路或者其他旅客的损失予以赔偿
查看试卷，进入试卷练习
微信扫一扫，开始刷题
相关试题
【单选题】
CRH380B型动车组全列共有紧急制动阀___个。
【单选题】
总公司《动车组列车服务质量规范》中规定动车组列车停靠低站台时，到站前___提前锁闭辅助板指示锁并打开翻板，开车后及时将翻板及辅助板指示锁复位。
A. 乘务人员
B. 列车长
C. 随车机械师
D. 服务员
【单选题】
总公司《动车组列车服务质量规范》中规定列车运行中，车门、___锁闭状态良好。定期巡视,保持通道畅通。
A. 垃圾箱
B. 气密窗
C. 端门
D. 防火隔断门
【单选题】
总公司《动车组列车服务质量规范》中规定女性发不过肩，刘海长不遮眉，短发不短于___。
A. 2寸
B. 5寸
C. 5厘米
D. 7厘米
【单选题】
总公司《动车组列车服务质量规范》中规定餐车加热、供应餐食时，服务人员戴口罩、手套；女性穿___。
【单选题】
总公司运输局关于印发《视力残疾旅客携带导盲犬进站乘车若干规定（试行）》的通知要求为保障旅客出行安全，乘坐同一趟列车时间超过___小时的需与具备照看导盲犬能力的成年人同行。
【单选题】
总公司《动车组列车服务质量规范》中规定清洁厕所时，作业人员___。
A. 胶皮手套
B. 一次性手套
C. 不能佩戴手套
D. 保洁专用手套
【单选题】
旅客办理改签发到城市相同的车票时，开车前48小时（不含）以上，可改签___
A. 预售期内的其他列车
B. 开车前的其他列车
C. 开车后至票面日期当日24：00之间的其他列车D.票面日期次日及以后的列车
【单选题】
原车票开车前___以上时，旅客可办理变更到站及乘车日期、车次、席位的车票改签。
A. 20分钟
B. 30分钟
C. 1个小时
D. 48小时
【单选题】
《动车组列车服务质量规范》中规定公共区域的电源插座保证符合___的旅行必需的小型电器正常使用
A. 额定范围
B. 允许范围
C. 规定范围
D. 标示范围
【单选题】
旅客办理变更到站不收取___
A. 改签费
B. 手续费
C. 补票费
D. 退票费
【单选题】
办理车票改签时，新车票高于原车票的，___
A. 不补不退
B. 补收差额
C. 退还差额
D. 不予办理
【单选题】
旅客在开车前___（不含）以上退票的，补收取退票费
A. 2小时
B. 24小时
C. 48小时
D. 15天
【单选题】
总公司《动车组列车服务质量规范》中规定按规定配置业务资料，内容修改及时、正确。除携带___外，车上不携带其他纸质资料台账。
A. 铁路电报、客运记录
B. 铁路电报、车内补票移交报告
C. 车内补票移交报告、客运记录
D. 铁路电报、客运记录、车内补票移交报告
【单选题】
总公司《动车组列车服务质量规范》中规定发现上部服务设施故障时，客运乘务人员立即向___报告，并通知随车机械师共同确认、处理。
A. 乘警
B. 列车长
C. 司机
D. 添乘干部
【单选题】
总公司《动车组列车服务质量规范》中规定餐车上货门仅供餐车售货人员补充商品、餐料时使用，无___乘降。
A. 乘务人员
B. 保洁人员
C. 检查人员
D. 旅客
【单选题】
总公司《动车组列车服务质量规范》中规定采用广播、视频、图形标志、服务指南等方式，宣传___和车辆设备设施的使用方法，提示旅客遵守安全乘车规定。。
A. 安全常识
B. 业务知识
C. 自助服务
D. 安全乘车规定
【判断题】
动车组重联运行时，由两组列车长互相确认旅客乘降情况后，运行前方后组的列车长负责通知司机或机械师
【判断题】
动车组列车始发前，列车长的手持电台均应设置在频道1（CH1）与随车机械师、乘务员或司机进行通话联络
【判断题】
盒饭以热链为主，冷链为辅，常温链仅做应急备用，有清真餐食
【判断题】
动车组各部位均不得吸烟。列车乘务员发现旅客吸烟应予以制止
【判断题】
动车组列车长从事列车乘务工作满2年。列车值班员从事列车乘务工作满1年
【判断题】
总公司《动车组列车服务质量规范》中规定清理卫生时，清扫工具可以触碰旅客及携带物品
【判断题】
CRH5A型动车组列车餐车配备2个2780W微波炉可以同时使用
【判断题】
总公司《动车组列车服务质量规范》中规定不高声喧哗、嬉笑打闹、勾肩搭背，定时定点分批用乘务餐，其他时段不在旅客面前吃食物、吸烟、剔牙齿和出现其他不文明、不礼貌的动作，不对旅客评头论足，接班前和工作中不食用异味食品
【判断题】
总公司《动车组列车服务质量规范》中规定车内照明符合规定。夜间运行（22:00—7:00）时，座车照明开关置于半灯位
【判断题】
总公司《动车组列车服务质量规范》中规定运行途中为有需求的重点旅客提供送水服务
【判断题】
开车之后，旅客仍可改签当日的其他列车，但只能在购票地车站办理改签
【判断题】
退票费的尾数以元为单位，不足1元的四舍五入到元
【判断题】
持学生证要求使用软席，应全部购买全价票，不再享受减价优待
【判断题】
《沈阳铁路局关于对管内运行动车组取消固定乘警实行巡乘制的通知》执行巡乘制后，对无巡乘民警动车组要按照“车长负责制”的原则，由列车长兼职行使列车安全员职责
【判断题】
《沈阳铁路局旅客列车给水工作管理办法》规定，动车组列车给水原则,当日第一趟车始发时应辆辆满水
【判断题】
《沈阳铁路局旅客列车给水工作管理办法》规定，动车组列车给水原则,16辆编组的，优先安排紧邻餐吧车的前部1辆、后部1辆车厢补水.
【判断题】
总公司《动车组列车服务质量规范》中规定车内照明符合规定。夜间运行（22:00—7:00）时，座车照明开关置于半灯位
【填空题】
国铁集团《动车组列车服务质量规范》中重点旅客是指老、幼、病、残、孕旅客。特殊重点旅客是指依靠___才能行动等需特殊照顾的重点旅客。
【填空题】
2.国铁集团《动车组列车服务质量规范》中规定，餐车销售的商品质价相符，明码标价，一货一签，价签有“___”标志，提供___。
【填空题】
3.国铁集团《动车组列车服务质量规范》中规定，列车晚点___分钟以上时，列车长根据调度、本段派班室或车站的通报，向旅客公告列车晚点信息，说明晚点原因、晚点时间。广播每次间隔不超过30分钟，可利用电子显示屏实时显示。
【填空题】
4.国铁集团《动车组列车服务质量规范》中规定，安全设施设备配置齐全，作用良好，定位放置。乘务人员知位置、___。
推荐试题
【多选题】
When setting up a site-to-site VPN with PSK authentication on a Cisco router， which two elements must be configured under crypto map？___
A. pfs
B. nat
C. reverse route
D. peer
E. transform-set
【多选题】
When using the Adaptive Security Device Manager（ASDM), which two options are available to add a new root certificate？___
A. Install from SFTP server
B. Usehttps
C. Install from a file
D. Use LDAP
E. Use SCEP
【多选题】
Which two SNMPv3 services support its capabilities as a secure networ k manage protocol？ ___
A. access control
B. the shared secret key
C. authentication
D. authorization
E. accounting
【多选题】
Which two statements about routed firewall mode are true ？___
A. The firewall acts as a routed hop in the network
B. This mode conceals the presence of the firewall
C. The firewall requires a unique iP address for each interface
D. This mode allows the firewall to be added to an existing networ k with minimal additional configuration By default， this mode permits most traffic to pass throug
【多选题】
Which two statements describe DHCP spoofing attacks？___
A. They are used to perform man-in- the-middle attacks
B. They can access most network devices
C. They can modify the flow of traffic in transit. LNGKAIG
D. They protect the identity of ti attacker by masking the DHCP address
E. They can physically modify the network gateway
【多选题】
Which two types of VLANs using PVLANs are valid？___
A. isolated
B. promiscuous
C. backup
D. secondary
E. community
【多选题】
What are two limitations of the self-zone policies on a zone-based firewall？___
A. They are unable to block Https traffic
B. They restrict SNMP traffic.
C. They are unable to support Https traffic
D. They are unable to implement application inspection
E. They are unable to perform rate limiting
【多选题】
Which two descriptions of TACACS+ are true？ ___
A. The TACACS+ header is unencrypted
B. It combines a uthentication and authorization
C. It uses TCP as its transport protocol
D. Only the password is encrypted.
E. It uses UDP as its transport protocol.
【多选题】
Which two actions does an IPS perform？ ___
A. it spans the traffic
B. it reflects the traffic back to the sender
C. it encrypts the traffic
D. it terminates the user session or connection of the attacker
E. it reconfigures a device to block the traffic
【多选题】
In which form of fraud does an attacker try to learn information such as login credenti account information by ma squerading as a reputable entity or person in email， IM or communication channels ?___
A. phishing
B. Smurfit
C. Hacking
D. Identity Spoofing
【多选题】
Which two ESA services are available for incoming and outgoing mails ？___
A. anti-DoS
B. reputation filter
C. antispam
D. content filter
E. DLP
【多选题】
What are two reasons to recommend SNMPv 3 over SNMPv2？___
A. SNMPv3 is secure because you can configure authe ntication and privacy
B. SNMPv3 is insecure because it send in formation in clear text
C. SNMPv2 is insecure because it send information in clear text
D. SNMPv3 is a Cisco proprietary protocol
E. SNMPv2 is secure because you can configure authentication and privacy
【多选题】
Which two actions can a zone- based firewall apply to a packet as it transits a zone pair？___
A. drop
B. inspect
C. queue
D. quarantine
【单选题】
Which security principle has been violated if data is altered in an unauthorized manner？___
A. accountability
B. confidentiality
C. availability
D. integrity
【单选题】
Which IKE Phase 1 parameter can you use to require the site-to-site VPN to use a pre-shared ？___
A. encryption
B. authentication
C. group
【单选题】
Which command successfully creates an administrative user with a password of "cisco"on a Cisco router?___
A. username Operator privilege 7 password cisco
B. username Operator privilege 1 password cisco
C. username Operator privilege 15 password cisco
D. username Operator password cisco privilege 15
【单选题】
Which EAP method authenticates a client against Active Directory without the use of client-side 802.1X certificates？___
A. EAP-TLS
B. EAP-MSCHAPv2
C. EAP-PEAP
D.
E. AP-GTC
【单选题】
What is a limitation of network-based IPS？___
A. It must be in dividually configured to support every operating system on the network.
B. It is most effective at the in dividual host level
C. It is unable to monitor attacks across the entire netw ork
D. Large installations require numerous sensors to fully protect the network
【单选题】
When would you configure the ip dhcp snooping trust command on a sw itch？___
A. when the switch is connected to a DHCP server
B. when the switch is working in an edge capacit
C. when the switch is connected to a client system
D. when the switch is serving as an aggregator
【单选题】
How does the 802. 1x supplicant communicate with the authentication server？___
A. The supplicant creates EAP packets and sends them to the authenticator, which encapsulates them into RADIUS and forwards them to the authentication server.
B. The supplicant creates RADIUS packets and sends them to the authe nticator, which encapsulates the m into EAP and forwards them to the a uthentication server.
C. The supplicant creates RADIUS packets and sends them to the authenticator, which translates them into eap and forwards them to the a ut hentication server
D. The supplicant creates
E. AP packets and sends them to the authe nticator, which translates them into radius and forwards them to the authentication server.
【单选题】
Which command do you enter to verify the phase I status of a VPN connection？___
A. sh crypto se ssion
B. debug crypto isakmp
C. sh crypto isakmp sa
D. sh crypto ipsec sa
【单选题】
Refer to the exhibit. what is the e ffect of the given configuration？___
A. It enables authentication，
B. It prevents keychain authentication.
C. The two routers receive normal updates from one another.
D. The two device s are able to pass the message digest to one another.
【单选题】
Which command can you enter to configure OSPF to use hashing to authenticate routing updates？___
A. ip ospf aut hentication message-digest
B. neighbor 192 168.0 112 cost md5
C. ip ospf priority 1
D. ip ospf aut hentication-key
【单选题】
Which command can you enter to verify the status of Cisco lOS Resilient Configuration on a Cisco router?___
A. show secure bootset
B. secure boot-image
C. show binary file
D. ure boot-config
【单选题】
A user on your network inadvertently activates a botnet program that was received as an emai attachment. Which type of mechanism does Cisco Firepower use to detect and block only the botnet attack？___
A. network-based access control rule
B. reputation-based
C. user-ba sed access control rule
D. botnet traffic filter
【单选题】
What does the policy map do in CoPP？___
A. defines service parameters
B. defines packet selection parameters
C. defines the packet filter
D. define s the action to be performed
【单选题】
How is management traffic isolated on a Cisco ASR 1002？___
A. Traffic isolation is done on the vlan level
B. There is no management traffic isolation on a Cisco ASR 1002
C. Traffic is isolated based upon how you configure routing on the device
D. The management interface is configured in a special vRF that provides traffic isolation from the default routing table
【单选题】
Which statement about NaT table evaluation in the asa is true？___
A. After-auto NAT polices are appl d first
B. Manual NAT policies are applied first
C. the asa uses the most specific match
D. Auto NAT policies are applied first
【单选题】
Which information can you display by executing the show crypto ipsec sa command？___
A. ISAKMP SAs that are established between two peers
B. recent changes to the IP address of a peer router
C. proxy infor mation for the connection between two peers
D. IPsec SAs established between two peers
【单选题】
How can you prevent NAT rules from sending traffic to incorrect interfaces？___
A. Assign the output interface in the NAT statement
B. Add the no-proxy-arp command to the nat line.
C. Configure twice NAT instead o bject NAT. 5
D. Use packet-tracer rules to reroute misrouted NAT entries.
【单选题】
What term can be defined as the securing， control， and identification of digital data？___
A. cryptography
B. crypto key
C. cryptoanalysis
D. cryptology
【单选题】
Which feature in the dNS security module provide on and off network DNS protection？___
A. Data Loss Prevention
B. Umbrella
C. Real-time sandboxing
D. Layer-4 monitoring
【单选题】
Which a dverse consequence can occur on a network without BPDu guard ?___
A. The olde st switch can be elected as the root bridge
B. Unauthorized switches that are connected to the network can cause spanning-tree loops
C.
D. ouble tagging can cause the switches to experience CAM table overload.
【单选题】
What configuration is required for multitenancy ?___
A. shared infrastructure
B. multiple carriers
C. co-located resources
D. multiple separate zones
【单选题】
Why does ISE require its own certificate issued by a trusted CA？___
A. ISEs certificate allows guest devices to validate it as a trusted network device
B. It generates certificates for guest devices ba sed on its own certificate
C. It requests certificates for guest devices from the Ca server based on its own certificate.
D. ISE's certificate allows it to join the network security framework
【单选题】
which attack involves large numbers of ICMP packets with a spoofed source IP address？___
A. smurf attack
B. Teardrop attack
C. Nuke attack
D. SYN Flood attack
【单选题】
Which statement about interface and global access rules is true？___
A. Interface access rules are processed before global access rules.
B. Global access rules apply only to outbound traffic， but interface access rules can be applied in either direction
C. The implicit allow is proce ssed after both the global and interface access rules
D. If an interface access rule is applied， the global access rule is ignored
【单选题】
Which type of malicious software can create a back-door into a device or network？___
A. bot
B. worm
C. virus
D. Trojan
【单选题】
Which security term refers to the like lihood that a weakness will be exploited to cause damage to an asset？___
A. threat
B. risk
C. countermeasure
D. vulnerability
【单选题】
Which IPS detection method examines network traffic for preconfigured patterns？___
A. signature-based detection
B. honey-pot detection
C. anomaly-based detection
D. policy-based detection
