【单选题】
A340-300和A340-600机型最多可承运无人陪伴儿童数量____。___
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相关试题
【单选题】
整个航班中，无人陪伴儿童的护照、证件等资料应由____负责保管。 ___
A. 区域乘务员
B. 主任乘务长
C. 小旅客自己保管
D. 区域乘务长
【单选题】
UM英文单词的正确拼法是____。___
A. Unaccompanied minor
B. Unaccompanied member
C. Unable minor
D. Unable member
【单选题】
为小旅客提供的首选饮料是_____。___
A. Tomato juice
B. Coca cola
C. Apple juice
D. Milk
【单选题】
在为小旅客提供饮料时____。___
A. 饮料以可乐为主，如果喝热饮，乘务员可以拒绝
B. 饮料以热饮为主，如果喝冷饮，应该倒2/3杯满
C. 饮料以冷饮为主，如果喝热饮，乘务员可以拒绝
D. 饮料以冷饮为主，如果喝热饮，应该倒1/2杯满
【单选题】
尽可能将携带婴儿的旅客安排在____的座位，不要将其安排在靠近____的座位 。___
A. 可挂婴儿摇篮;紧急出口
B. 中间;走廊
C. 前排;紧急出口
D. 前排; 走廊
【单选题】
飞机进入平飞阶段后，外场乘务员应为婴儿挂放婴儿摇篮，铺好毛毯枕头，让婴儿躺在摇篮里，并____,在_____收回以上用品。 ___
A. 系好安全带；孩子睡醒后
B. 拉上拉链；下降前
C. 系好安全带；落地前
D. 拉上拉链；落地后
【单选题】
通常情况下，上机时乘务员不要替携带婴儿的旅客____ 。___
A. 提拿手提行李
B. 推小推车
C. 急于引导座位
D. 抱婴儿
【单选题】
为携带婴儿旅客介绍机上设备时，需特别介绍____。___
A. 服务设备
B. 奶瓶的使用
C. 可换尿片的洗手间位置
D. 安全设备
【单选题】
晕机旅客呕吐后乘务员应及时提供____，必要时可提供___。___
A. 温开水和清洁袋，小毛巾
B. 温开水和小毛巾，晕机药品
C. 温开水和晕机药品，清洁袋
D. 晕机药品，温开水和清洁袋
【单选题】
乘务员在为晕机旅客提供晕机药时，_____。___
A. 应首先申明一旦发生过敏反应，乘务员概不负责
B. 可以直接提供给晕机旅客
C. 首先应广播寻找医生，由医生决定是否应该提供。
D. 应先给旅客看说明书，得到晕机旅客同意后再提供药品
【单选题】
限制性老年旅客的年龄范围是_____。___
A. 60周岁以上不能自理
B. 65周岁
C. 65周岁以上不能自理
D. 60周岁
【单选题】
王维国部长乘座你的航班，你该如何称呼其尊称____。___
A. 维国部长
B. 王先生
C. 部长先生
D. 王部长
【单选题】
重要旅客享有_____。___
A. 最先登机、最后下机权
B. 最后登机、最先下机权
C. 最先登机、最先下机权
D. 最后登机、最后下机权
【单选题】
飞机到达时，乘务员应将要客的手提行李_____，并与地面服务人员做好交接工作 。 ___
A. 从行李架上取下
B. 交到陪同手中
C. 提到门口
D. 及时交还
【单选题】
《特殊旅客空中生活纪录》有责任乘务员填写，____签收，____归档。 ___
A. 主任乘务长；检查科
B. 区域乘务长；业务科
C. 责任乘务员；检查科
D. 改特殊旅客；派遣科
【单选题】
供餐饮时，对睡觉的旅客乘务员应____。___
A. 唤醒旅客用餐
B. 轻轻地把餐盘放在小桌板上，以不吵醒旅客为主
C. 保存好餐食，必要时可唤醒旅客用餐
D. 贴上“温馨卡”，同时为旅客保存好餐食
【单选题】
客人如在睡觉，乘务员不可将____放在小桌板上，避免打翻。___
A. 牙具袋、纪念品
B. 报纸
C. 饮料和餐盘
D. 纸巾
【单选题】
夜间飞行而多数旅客睡觉时，客舱的温度应控制在____。___
A. 20℃-25℃
B. 20℃-23℃
C. 22℃-23℃
D. 22℃-25℃
【单选题】
头等、公务舱旅客醒来时，乘务员应主动递上____，及时询问客人_____。___
A. 一杯温开水 是否需要用餐
B. 一杯温开水 是否需要吃些什么
C. 一条小毛巾 是否需要些什么
D. 一条热毛巾 是否需要喝些什么
【单选题】
乘务员要像对待一般旅客 一样对待_____。___
A. 羁押旅客
B. 遣返旅客
C. 残疾旅客
D. 老年旅客
【单选题】
乘务员要像对待____一样对待遣返旅客。___
A. 一般旅客
B. 重要旅客
C. 特殊旅客
D. 羁押旅客
【单选题】
飞机延误时，旅客在机上等待，除乘务长应及时广播通知外，广播员应每___向旅客广播一次最新航班动态 。___
A. 20分钟
B. 25分钟
C. 10分钟
D. 15分钟
【单选题】
航班延误____分钟以上时，乘务员应为旅客提供报纸、饮料。 ___
A. 10分钟
B. 25分钟
C. 30分钟
D. 20分钟
【单选题】
由于天气原因弄坏弄脏旅客衣物，原则上应由____负责处理。 ___
A. 乘务员
B. 航空公司
C. 旅客
D. 乘务长/主任乘务长
【单选题】
乘务员在为旅客挂放衣服时，应提醒旅客_____。___
A. 将钱包、证件等贵重物品拿出衣袋，让他自己保管
B. 飞机下降时，别忘了问乘务员要
C. 记住衣领上粘纸的号码
D. 检查衣袋内有多少物品
【单选题】
旅客要求冷藏药品时，乘务员____。___
A. 应直接把药品放入到冷藏箱内进行冷藏
B. 可以拒绝旅客的要求
C. 应将药品放入盛有冰块的清洁袋或塑料袋内，让旅客自行保管
D. 将药品放入清洁袋或塑料袋内，然后放入到冷藏箱内进行冷藏
【单选题】
原则上乘务员不要为旅客保管的物品是_____。___
A. 轮椅、易碎物品
B. 药品、易碎物品
C. 衣服、贵重物品
D. 手杖、限制物品
【单选题】
为旅客调换座位时，乘务员应____，然后再进行调换。 ___
A. 得到乘务长的同意
B. 向旅客了解清楚调换的原因
C. 得到机长的同意
D. 注意飞机的平衡，而且双方要自愿
【单选题】
旅客间发生矛盾时，乘务员应掌握的原则是____。___
A. 听取双方意见，然后再协商解决
B. 尽量向其解释，主动承担道歉，挽回影响
C. 立即报告乘务长，解决不了，再请机组出面
D. 劝说调解，不参与意见，不评论，不扩大矛盾
【单选题】
遇有旅客对乘务员有不礼貌或侮辱性的举动时，____。___
A. 乘务员应让乘务长出面解决
B. 乘务员应让安全员出面解决
C. 乘务员首先应有理、有利、有节的处理
D. 乘务员应把该旅客交地面有关保卫部门处理
【单选题】
对于发怒的旅客,乘务员首先应____。___
A. 设法改变现状
B. 耐心听取抱怨
C. 了解发怒原因
D. 向其赔礼道歉
【单选题】
无签证过境旅客的代码是___。___
A. TWOV
B. TWOR
C. STCR
D. STCH
【单选题】
下机时，乘务长必须把无签证过境人员的文件袋交给___。___
A. 本人
B. 边检人员
C. 海关人员
D. 接航班的地面工作人员
【判断题】
落地前四十分钟广播预计到达时间，三十分钟回收耳机致谢，二十分钟安全检查。
【判断题】
美国航线旅客禁运物品应在落地前交还旅客。
【判断题】
美国航线旅客禁运物品应在落地后交地面服务人员。
【判断题】
旅客休息时应将客舱灯光关闭，以使旅客休息。
【判断题】
旅客休息时应将录像系统关闭，已使旅客休息。
【判断题】
旅客休息时应将客舱过道值班灯开启，以便观察客舱状态。
【判断题】
旅客休息时应将录像应有间隔地播放，不可全部关闭。
推荐试题
【单选题】
When do the students start learning Chinese? ___
A. Since kindergarten
B. Since elementary school
C. Since middle school
D. Since high school
【单选题】
When can the students continue studying Chinese? ___
A. In elementary school and middle school.
B. In middle school and high school.
C. In high school and university
D. After the university.
【单选题】
How many American students are currently learning Chinese? ___
A. About 22,000
B. About 24,000
C. About 44,000
D. About 2,400
【单选题】
How much did the Defense Department give Oregon schools? ___
A. $70,000
B. $1.3 million
C. $700,000
D. $1.3 billion
【单选题】
What’s Isabel Weiss’s purpose of learning Chinese? ___
A. For fun
B. For more opportunities for jobs
C. For more opportunities of making money
D. For more opportunities for promotions
【单选题】
What ability do the standardized tests reward to? ___
A. Think.
B. Create.
C. Quickly answer superficial questions.
D. Above all.
【单选题】
In what ways the IQ scores can be changed? ___
A. Training.
B. Nutrition.
C. More friendly people administered the test.
D. Above all
【单选题】
What do schools focus on? ___
A. Concepts.
B. Science.
C. Social Studies.
D. Foreign languages.
【单选题】
Why tests and standards are a necessary fact of life? ___
A. They protect us from hazardous products.
B. They protect us from inept drivers.
C. They protect us from shoddy professionals.
D. Above all.
【单选题】
How many percent did the scores on statewide tests rise? ___
A. 4%.
B. 14%.
C. 40%.
D. None.
【单选题】
What was the woman’s reaction when she was nominated? ___
A. She was surprised at the nomination.
B. She was calm at the nomination.
C. She was indifferent to the nomination.
D. She was scared of the nomination.
【单选题】
According to the woman, who paid for her trip to San Francisco? ___
A. Her trip to San Francisco was sponsored by the Academy.
B. Her trip to San Francisco was paid for by her company.
C. Her trip to San Francisco was paid for by her family.
D. Her trip to San Francisco was paid for by herself.
【单选题】
What is the name of George Miller’s new movie? ___
A. Happy Feeling.
B. Happy Dancing.
C. Happy Foot.
D. Happy Feet.
【单选题】
Which name is not mentioned in the film? ___
A. Nicole Kidman.
B. Hugh Jackman.
C. George Clooney.
D. Robin Williams.
【单选题】
Which of the following statement is not true about “Life in the Freezer”? ___
A. It was a documentary film.
B. It was made by National Geographic and the BBC.
C. It was a story of the amazing life of Emperor penguins.
D. The
E. mperor penguin sang to each other to find a mate and made friends.
【单选题】
What should you do during a high-pressure periods? ___
A. Lock yourself in a room with your work.
B. Leave your work and go on a vocation.
C. Tell your boss you can’t finish your work.
D. Get together with people who will revitalize and inspire you.
【单选题】
Which of the following is the correct description of TempWorld? ___
A. The era of guaranteed jobs is history.
B. We are all temporary workers.
C. You have to equip yourself with the skills.
D. All of the above.
【单选题】
What should a career activist do? ___
A. Being a career activist means concentrating on daily business.
B. Being a career activist means you can do a business as long as it meets your short-term needs.
C. A career activist should take the long view of his career.
D. A career activist should plan everything in advance.
【单选题】
What should you do in the TempWorld? ___
A. In TempWorld you must withstand disappointment, juggle stressful situations, and handle pressure.
B. You must learn from your setbacks and use them to your advantage in the future.
C. Things always go well for successful people because they are honest.
D. Both A and B.
【单选题】
Which of the following statements is Not True? ___
A. Your boss may be willing to change his behavior than your think.
B. Some managers don’t care how much their words or actions upset staffers.
C. You should tell your managers how their outbursts make you feel.
D. If the boss values your work, he may stop his abusiveness.
【单选题】
Which of the following public places is NOT mentioned that have banned mobiles? ___
A. restaurants
B. gas stations
C. theatres
D. museums
【单选题】
What happened when the cellphone of the speaker’s friend rang? ___
A. His friend answered the phone and the speaker became invisible to his friend.
B. They answered the phone together.
C. The speaker threw away his friend’s cellphone.
D. His friend hung up the phone and kept talking to the speaker. (C)
【单选题】
What happened to the man? ___
A. He had a car accident.
B. He had his arms broken.
C. He lost his mobile phone.
D. He was not able to use his mobile because he was in a remote area.
【单选题】
Which of the following is NOT true? ___
A. Today there are about 400 million cellphone owners.
B. Today there are about 300 million Personal Computer subscribers.
C. Cellphones will be more often used.
D. Cellphones will completely replace Personal Computers.
【单选题】
Which of the following is true? ___
A. Ellen Johnson-Sirleaf stayed in her country during the nation’s civil war.
B. She is still working for the United Nations.
C. She is the first woman ever elected president of an Asian country.
D. She is a Liberia.
【单选题】
What do you know about the solar eclipse? ___
A. Only hundreds of people gazed at it.
B. It was caused by the earth passing in front of the moon.
C. It was not often seen.
D. It started in Mongolia and ended in Brazil.
【单选题】
What is true about this meeting between the USA and China? ___
A. It was a meeting between Xi Jinping and Donald Trump.
B. It was the first time that the Chinese president had visited the United States.
C. The issue of the Olympics was discussed.
D. South Korea’s nuclear weapons program was discussed.
【单选题】
In which year did the station’s first permanent crew arrived? ___
A. 1998
B. 2000
C. 2002
D. 2003
【单选题】
If elected, ________________. ___
A. Richardson would be the first Hispanic President.
B. Clinton would be the first African-American President.
C. Romney world be the first Hispanic President.
D. Clinton would be the first Mormon President.
【单选题】
What are the things that the speaker’s inner and outer life based on? ___
A. Money
B. Health
C.
D. elicious food
【单选题】
What kind of things has its own reason for existing? ___
A. Questioning
B. The structure of reality
C. Curiosity
D. The mysteries of eternity
【单选题】
Who are so full of doubts? ___
A. Fools and fanatics
B. Wise people
C. Professors
D. University students
【单选题】
To the speaker, what kind of things always win in life? ___
A. Truth and love
B. Power and status
C. Great minds
D. Money and material
【单选题】
What’s the key word of the speaker? ___
A. Love
B. Power
C. Freedom
D. Curiosity
【单选题】
What happened to the man? ___
A. He committed identity theft.
B. He was put in prison.
C. He reported a case of theft to police.
D. He robbed a bank.
【单选题】
What is the attitude of Mrs. Washington? ___
A. She tries to cover up for little George.
B. She thinks Mr. Washington should not ask George directly.
C. She encourages George to chop down the tree.
D. She thinks Mr. Washington should put the blame on the sharp axe.
【单选题】
What do Nancy’s colleagues think about her transgender transition? ___
A. They think it is ridiculous.
B. They make a big fuss about it.
C. They take it lightly.
D. They are sympathetic.
【单选题】
What are the two women talking about? ___
A. They are talking women’s liberation.
B. They are talking about an ideal husband.
C. They want a rewarding job.
D. They are talking about women’s choice between family and career.
【单选题】
According to what you’ve heard, which of the following is NOT true? ___
A. The two ten-minute workouts help people get into shape in a short time.
B. The two ten-minute workouts are designed for the people of certain level of fitness.
C. The two ten-minute workouts help people to lose weight and to be vigorous.
D. The two ten-minute workouts are suitable for most people.
【单选题】
What does Cindy say about visiting Costa Rica in June? ___
A. It is bad because June falls in the rainy season.
B. It is bad because there is almost no sunshine in June.
C. It is not bad because it seldom rains on the coast.
D. It is not bad because it does not rain all the time and in all the places.
