【单选题】
最具影响力和代表性的世界三大质量奖中，影响力最大的奖项为___
A. 美国波多里奇奖
B. 欧洲质量奖
C. 新加坡质量奖
D. 日本戴明奖
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相关试题
【单选题】
中国质量协会于___年正式启动了“全国质量管理奖”（2006年后更名为“全国质量奖”）计划。
A. 2000
B. 2001
C. 2002
D. 2003
【单选题】
《卓越绩效评价准则》国家标准的国标编号为___。
A. GB/19580－2012
B. GB/T16949－2012
C. GB/T19580－2012
D. GB/Z19579－2012
【单选题】
国标《卓越绩效评价准则》现行有效版本是___年制定、发布的。
A. 2004
B. 2005
C. 2008
D. 2012
【单选题】
世界上第一个将《卓越绩效评价准则》作为国家标准发布的国家是___
【单选题】
以下说法正确的是___
A. 卓越绩效评价可以用于评价质量管理体系的成熟度
B. GB/T28001不属于符合性评定
C. 卓越绩效评价属于符合性评价标准
D. GB/T24001不用于认证
【单选题】
《卓越绩效评价准则》的评价对象是___。
A. 产品质量
B. 过程质量
C. 体系质量
D. 经营质量
【单选题】
《卓越绩效评价准则》关注的焦点是___
A. 组织的产品、服务质量
B. 组织产品对法律法规符合性
C. 组织的综合绩效
D. 组织质量管理体系的有效性
【单选题】
以下属于卓越绩效评价准则中“七大类目”的是___
A. 产品和服务
B. 领导作用
C. 结果
D. 生产过程
【单选题】
《卓越绩效评价准则》共有7个类目，并细分为___个评分条款。
【单选题】
在企业文化中，占据核心位置的是___。
A. 企业规章制度
B. 企业目标
C. 企业形象
D. 企业价值观
【单选题】
对数据、信息和知识的管理包括对其特有特性的管理，不包括___。
A. 完整性
B. 及时性
C. 可靠性
D. 公开性
【单选题】
以下哪一条不属于高层领导营造的经营环境的内容___
A. 创新
B. 内部竞争和资源独立
C. 改进
D. 快速反应
【单选题】
___应当是组织的一个永恒目标。
A. 以顾客为关注焦点
B. 全员参与
C. 持续改进总体业绩
D. 与供方互利
【单选题】
导入卓越绩效模式成功的关键在于___。
A. 领导
B. 工会
C. 质量管理办公室
D. 质量检验
【单选题】
高层领导要向全体员工、主要的供方和合作伙伴沟通组织的价值观、发展方向和目标，以下说法不准确的是___。
A. 应确保是双向沟通
B. 必须是领导个人与大家沟通
C. 可包括面谈、电话或电子邮件等形式
D. 沟通机制是可变化的
【单选题】
社会责任评分项，表达了对组织在公共责任、道德行为和___等三个方面的关键要求。
A. 顾客的满意度
B. 财务方面的责任
C. 法律方面的责任
D. 公益支持
【单选题】
当QC小组成员发生严重分歧时，应___。
A. 鼓励他们为了小组的和谐忽略分歧
B. 收集数据以帮助决策
C. 小组内尽快投票决定
D. 寻求小组外部力量解决
【单选题】
组织实施方针目标管理时，确定的目标要___。
A. 符合现实目标、易于达到
B. 高于现实目标、具有挑战性
C. 低于现实目标，使员工有成就感
D. 立足当前经济效益
【单选题】
关于战略，下面哪一种说法是不准确的___。
A. 战略是可以围绕着新产品和服务而建立的
B. 战略制定不涉及组织的供应商或顾客
C. 组织的战略目标应能够应对组织的关键挑战
D. 组织通过战略对未来做出应对决策和配置资源
【单选题】
战略策划时___。
A. 有关数据和信息的收集和分析方法应是最先进的
B. 必须采用SWOT方法进行数据和信息的分析
C. 应与组织的价值观发展方向和面临的挑战协调一致
D. 应主要考虑预期的财务结果
【单选题】
战略部署应说明战略规划的制定与部署，以及如何进行___。
A. 绩效预测
B. 组织实施
C. 人员配置
D. 成果分析
【单选题】
组织确定顾客群和细分市场的目的是___。
A. 建立顾客关系
B. 有利于组织间的交流
C. 了解顾客需求，应对组织面临的挑战
D. 满足标准的要求
【单选题】
顾客关系管理的第一步是___。
A. 收集顾客信息
B. 顾客识别
C. 与顾客接触
D. 调整产品和服务
【单选题】
建立顾客关系的目的，是为了___。
A. 了解顾客的需求
B. 满足并超越其期望，提高其满意度；
C. 提高产品质量
D. 确定目标顾客
【单选题】
提高产品质量和服务质量的主体是___。
A. 客户
B. 企业
C. 政府
D. 消费者协会
【单选题】
下面哪一种方法不属于组织制订战略的方法___
A. 主要障碍性因素分析法；
B. WOT分析法；
C. 回归分析；
D. 关键成功因素法。
【单选题】
重复多次购买公司产品或服务并积极向他人推荐的顾客属于组织的___。
A. 直接顾客
B. 最终顾客
C. 忠诚顾客
D. 消费者
【单选题】
在进行顾客满意程度调查时，如果组织的产品或服务是通过其他商家交付给顾客的，那么___。
A. 只需向中间销售商调查
B. 向中间销售商和最终用户进行同样调查
C. 只需调查最终用户
D. 分别向中间销售商和最终用户进行调查
【单选题】
在各种资源中，___为最根本的资源。
A. 信息
B. 相关方关系
C. 基础设施
D. 人力资源
【单选题】
人力资源规划的起点是___。
A. 人员供给预测
B. 组织目标与战略分析
C. 人员需要预测
D. 供需匹配
【单选题】
下面哪一个不属于组织的公共责任___。
A. 环境保护
B. 能源消耗
C. 诚信承诺
D. 产品安全
【单选题】
___与“领导”和“战略”类目共同构成了卓越绩效评价准则框架的“领导作用”三角。
A. 顾客与市场
B. 过程管理
C. 资源
D. 结果
【单选题】
下面哪一项不属于组织的社会责任包括___。
A. 环境保护
B. 公益支持
C. 出口创汇
D. 产品安全
【单选题】
员工的权益与满意程度评分项，要求组织为员工提供有针对性、个性化的支持。这里的个性化是指___。
A. 针对组织中的每个人制定相应的方案
B. 针对组织中不同的群体制定相应的方案
C. 针对组织中的每个正式员工制定相应的方案
D. 针对组织中有晋升发展要求的人制定相应的方案
【单选题】
供应商重要性分类的主要依据是___。
A. 供应商的实力
B. 供应商的规模
C. 供应商提供产品的重要程度
D. 供应商提供产品的质量
【单选题】
“系统地识别和管理组织所应用的过程,特别是这些过程之间的相互作用”被称为___。
A. 系统方法
B. 过程方法
C. 过程
D. 程序
【单选题】
卓越绩效评价应首先了解组织的经营环境和所面临的战略挑战，识别组织___。
A. 关键过程
B. 关键因素
C. 关键环节
D. 关键工艺
【单选题】
___是组织管理运作系统的基础。
A. 资源
B. 顾客与市场
C. 过程管理
D. 测量、分析与改进
【单选题】
标杆是指针对相似的活动，其过程和结果___最佳的运作实践和绩效。
A. 代表组织所在行业的内部和外部
B. 仅代表组织所在行业内部
C. 仅代表组织所在行业外部
D. 代表组织所在行业的内部或外部
【单选题】
以下指标中，___可用来评价和改善相关方关系资源。
A. 技术创新
B. 关键设备数量
C. 新产品产值占比
D. 长期合作供应商数量或比例
推荐试题
【单选题】
10)Which of the following descriptions about the control of body function is wrong?___
A. Homeostasis is kept by feedback control.
B. Negative feedback minimizes the changes, leading to stability.
C. Positive feedback is not useful.
D. Feed-forward makes human body foresee and adapt itself to the environment promptly.
【单选题】
(1)Which of the following parts of knowledge of drugs should be included in pharmacology?___
A. The effects of drugs on man
B. The correlation of biological activity with chemical structure
C. The history, source, physical and chemical properties, compounding, biochemical and physiologicaleffects, mechanisms of action, absorption, distrilbution, biotransformation and excretion.
D. The prevention, recognition, and treatment of drug poisonings
【单选题】
(2)Which of the following is what a clinician is primarily interested in according to the text?___
A. Drugs which can be reasonably limited to those aspects that provide the basis for their rational clinical use
B. Chemical agents that are not used in therapy but are commonly responsible for household and industrial poisoning as well as environmental pollution
C. Drugs which are useful in the prevention,diagnosis and treatment of human disease,or in the prevention of pregnancy.
D. rugs which are useful in the prevention, diagnosis and treatment of human disease, or in the prevention of pregnancy.
【单选题】
(3)Why was the physician not interested in pharmacognosy?___
A. He didn't have to select the proper plants for his prescription
B. He had a broad botanical knowledge
C. Fewer drugs were obtained from natural sources
D. Natural drugs had little difference with synthetic ones
【单选题】
(4)Which of the following is the best way of studying pharmacology for medical students and practitioners?___
A. to have a broad botanical knowledge
B. to select a plant and its preparation
C. to have the ability to purify natural plants
D. to have curiosity that stimulates them to learn about sources of drugs
【单选题】
(5)What are the tasks related to medicines almost complete!y delegated to the pharmacists now?___
A. the physical and chemical properties of medicines
B. the preparing, compounding, and dispensing of medicines
C. dosage forms of medicines available
D. the therapeutic and other uses of medicines
【单选题】
(6) What is a main unique aspect of pharmacodynamics?___
A. Pharmacodynamics is an experimental medical science
B. Pharmacodynamics is focused on the characteristics of drugs
C. Pharmacodynamics borrows freely from both the subject matter and the experimenta techniques of physiology, biochemistry, microbiology, genetics and pathology
D. Pharmacodynamics correlates the entire field of preclinical medicine
【单选题】
7) What time of history does pharmacodynamics date back to?___
A. the second half of the seventeenth century
B. the second half of the eighteenth century
C. the second half of the nineteenth century
D. the second half of the twentieth century
【单选题】
8)What does the research on pharmacodynamics focus on?___
A. study of clinical effect of drugs
B. study of the process of drugs in the body
C. study of the effect and the mechanism of drugs on the body
D. study of the correlation of the actions and effects of drugs with their chemical structure
【单选题】
(9)Which of the following is true when drugs are selected?___
A. It has to be based in part on legal reasons.
B. It has to be based in part on ethical reasons.
C. It has to be based in part on the pharmacological evaluation in man
D. It has to be based in part on the pharmacological evaluation in animals
【单选题】
(10)Why are chemotherapeutic agents useful in therapy?___
A. They stimulate or depress biochemical or physiological function in man in a sufficiently reproducible manner to provide relief of symptoms or, ideally, to alter favorably the course of disease
B. They can produce desired effects with only tolerable undesired effects
C. They have only minimal effects on man but can destroy or eliminate parasites
D. The selectivity of their effects is one of their most important characteristics
【单选题】
1)H. Mario Geysen initially used parallel synthesis as a quick way to identify which small_____ of any given large protein bound to an antibody.___
A. division
B. pieces
C. part
D. fragment
【单选题】
2)Chemists often start a combinatorial synthesis by attaching the first set of building blocks_____ to microscopic beads made of polystyrene.___
A. solid
B. inert
C. soft
D. active
【单选题】
3）The chemical reactions required to link compounds to the beads and later to detach them____ to the synthesis proces.___
A. induce complications
B. make easy
C. introduce complications
D. introduce easy
【单选题】
4)In a parallel synthesis, all the products are_____ separately in their own reaction vessels.___
A. combined
B. assembled
C. joined
D. assorted
【单选题】
(5)In many laboratories today, robots assist with the routine work of parallel synthesis, such as small___ amounts of reactive molecules into the appropriate wells.___
A. sending
B. transporting
C. delivering
D. giving
【单选题】
(6)Scientists can pull out from the mixture the beads that bear biologically active molecules and then,using sensitive detection techniques,___ the molecular makeup of the compound attached.___
A. determine
B. make sure
C. find
D. search
【单选题】
(7)Most pharmaceutical companies today continue to___ parallel synthesis. Which of the following is not appropriate to be filled in the blank?___
A. count in
B. count on
C. depend on
D. rely on
【单选题】
(8)Once they identify a promising substance, they___ make many one-at-a-time modifications to the structure.___
A. laboriously
B. hardly
C. easy
D. effectively
【单选题】
(9)Often these procedures yield a compound having acceptable___ and safety.___
A. strength
B. effect
C. potency
D. effort
【单选题】
10)In many laboratories today, robots___ the routine work of parallel synthesis.___
A. help
B. assist with
C. assist in
D. assist to
【单选题】
(1)Pharmaceutics is an interdisciplinary subject involving___
A. formulation, manufacturing, physical pharmacy, and biopharmaceutics
B. manufacturing
C. physical pharmacy
D. biopharmaceutics
【单选题】
（2）Formulation is about the design, development and evaluation of dosage forms,___
A. discovery of novel drugs
B. analytical methods
C. drug delivery systems and manufacturing process
D. dosing regimen
【单选题】
(3)Biopharmaceutics mainly studies the in vivo process of drugs and metabolites in humans, animals and tissue culture, which specifically involves___
A. absorption and distribution
B. absorption, distribution, metabolism, and excretion
C. metabolism and excretion
D. absorption and excretion
【单选题】
(4)Regarding the definition of bioavailability(BA), BA is related to___
A. total plasma drug concentration only
B. unbound drug concentration in the plasma
C. unbound drug concentration at the target site
D. total plasma drug concentration, and the administered drug dose
【单选题】
(5)Plasma drug concentration is affected by following factors such as___
A. rate of absorption
B. rate and extent of distribution
C. rate ofeli Imination
D. all ofabove
【单选题】
6)Which of the following routes of administration will involve the absorption of drugs?___
A. i.v.injection
B. i.v.infusion
C. Subcutaneous injection, transdermal and oral
D. None of above
【单选题】
（7）Which of the following factors may influence the time course of a drug in the plasma and hence at its site of action?___
A. Food
B. Disease state
C. Route of administration
D. All of above
【单选题】
(8)Please identify the potential biological barriers for an orally administered tablet to be absorbed into the systemic circulation___
A. Sk d dermis
B. Gastrointestinal epithelium
C. Oral mucosal membrane
D. All of above
【单选题】
(9) Given the same administration dose, which of the following will likely result in varying bioavailabilities for the same drug administered to the same person? ___
A. tablets (p.o. )vs. solutions(p0.)
B. solutions for injection(i v )vs oral solutions(p0.)
C. coated tablets (p.0. )vs hard gelatin capsules(p0.)
D. All ofabove
【单选题】
(10)Which of the following statements is true?___
A. Bioavailability is only related to the administered dose and the total drug concentration in the blood circulation.
B. Plasma protein binding does not affect the bioavailability of a specific drug.
C. A given drug in different dosage forms may show differences in bioavailability if given by the same route.
D. Biopharmaceutical studies do not involve animal experiment.
【判断题】
Much of our present physiological knowledge has been found from the experiments and studies on human beings.
【判断题】
Living cells break down glucose and fats to provide energy for other activities, which is called.
【判断题】
The right atriapumps deoxygenated blood to the lungs where it absorbs oxygen from the air.
【判断题】
The nervous system uses electrical signals to transmit information very rapidly to specific cells.
【判断题】
With the level of sodium increasing extracelular fruid. the cardiac muscle cells become too excitable and may contract.
【判断题】
A negative feedback loop is a control system that acts to maintain the level of some variables within a given range following a disturbance
【判断题】
(1)Pharmacodynamics, which is concerned with the study of the biochemical and physiological effects of drugs and their mechanisms of action, Is an experimental medical science.
【判断题】
2)It's unreasonable for a physician to be interested mainly in the effects of drugs on human beings, for the pharmacological evaluation of drugs in them may be limited due to technical, legal, and ethical reasons.
【判断题】
（3） As the effects of drugs are often characterized by significant interspecies variation and may be further modified by disease, clinical pharmacology has never been efibrasized.
