【单选题】
误机（车、船）属重大事故，它不仅给旅行社带来巨大的经济损失，而且也会让旅游者蒙受经济方面还有其他方面的损失，严重影响旅行社声誉。___
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相关试题
【单选题】
一名日本游客因某个要求得不到满足而提出提前离团时，导游员可以让其自行办理分离签证及其他离团手续，所需费用由旅游者自理。___
【单选题】
游客患病死亡，其遗物应由家属清点。如果家属不在现场，由地陪清点。___
【单选题】
某韩国旅游团赴长白山旅游，由于连续阴雨天，在山顶未能如愿看到天池，游客要求更改行程，多停留一天参观，导游人员原则上应满足游客要求。___
【单选题】
如果游客患一般疾病，导游应劝其及早就医，注意休息，不要强行游览。___
【单选题】
旅游团一名游客旅游期间不小心患上感冒，导游可将自己随身携带的感冒药 送给游客服用。___
【单选题】
游客的要求不违法，不违反旅游协议，就是合理的，旅行社就应该予以满足。___
【单选题】
导游员在带团过程中会遭遇各种矛盾和问题。只要不是导游人员主观失误造成的问题，都无需道歉把责任揽到自己身上。___
【单选题】
外国旅游者在签证有效期内，可以在中国任何地区内自由旅行，但他们必须尊重当地的风俗习惯。___
【单选题】
由于饭店超额预订而使客人不能入住的，饭店应该主动替客人安排本地同档次或高于本饭店档次的饭店入住，所产生的费用由饭店承担。___
【单选题】
2014 年 8 月，民航总局规定旅客携带充电宝的额定能量是 100-160 瓦特小时。___
【单选题】
游客在野外或山地旅游时被黄蜂蜇伤，导游员应帮助游客轻轻挑出蜂剌，可用醋清洗伤口，因为黄蜂的毒液属于酸性毒液。___
【单选题】
世界三大国际航空客运联盟中总部设在美国的是星空联盟。___
【单选题】
按照铁路部门发布的火车票退改签规定，无论是网上订票还是窗口订票，每位旅客只能改签 2 次。___
【单选题】
导游员的人格魅力主要体现为微笑和热情，让客人有宾至如归的感觉。___
【单选题】
普通旅客乘坐火车，可以免费携带物品的重量是 30 千克。___
【单选题】
游客携带外币现钞金额等值 5000 美元至１万美元出境时，海关凭携带外汇出境许可证查验放行。___
【单选题】
台湾居民来往大陆通行证按有效期分为两种，包括 5 年有效和 3 个月一次有效。___
【单选题】
旅客购票后发现身份证丢失，到火车站派出所办理乘坐旅客列车临时身份证69明即可登车。___
【单选题】
为便于照顾好游客，导游员带团乘坐飞机，应尽量选择游客前排靠过道位置就坐。___
【单选题】
“不识庐山真面目，只缘生在此山中”，说明观赏位置不同也会影响到观赏效果。 ___
【单选题】
《中华人民共和国护照法》规定，护照持有人的年龄未满 16 周岁，护照有效期为 5 年。___
【单选题】
车次前冠以字母“G”的列车为高铁列车。___
【单选题】
对于海外旅游者而言，导游服务的重要性集中体现为___。
A. 有利于扩大旅行社知名度
B. 有利于反馈游客意见
C. 有利于旅行社改进旅游产品
D. 有利于沟通异域文化
【单选题】
景区讲解员在从事讲解服务时，必须___。
A. 持有正式的导游证
B. 接受旅行社的委派
C. 携带并使用话筒
D. 在限定的景区内服务
【单选题】
外国旅游者可以在我国开放的宗教景区自由从事的宗教活动是___。
A. 朝拜
B. 散发宗教宣传品
C. 讲经布道
D. 主持重大的宗教仪式
【单选题】
旅游团队入住饭店，如果需要叫早，原则上应由___通知饭店？
【单选题】
领队职责与全陪职责最大的不同是领队应该___
A. 维护好团队团结
B. 保护游客的安全
C. 协助办理通关手续
D. 监督各地接待旅行社完成接待计划
【单选题】
1949 年 11 月 19 日，新中国第一家旅行社___在厦门成立。
A. 中国旅行社
B. 中国国际旅行社
C. 华侨服务社
D. 中国青年旅行社
【单选题】
中国旅行社的英文简称是___。
A. CYTS
B. CTS
C. CFTS
D. CITS
【单选题】
国家旅游局从___年开始组织导游人员资格考试。
A. 1985
B. 1988
C. 1989
D. 1994
【单选题】
导游人员应将___放在导游服务第一位，它是衡量导游人员是否履行职责的基本尺度。
A. 落实接待计划规定的内容
B. 一视同仁、平等对待游客
C. 维护游客的合法权益
D. 提供个性化服务
【单选题】
旅游接待服务中处于中心位置的是___。
A. 饭店服务
B. 航空服务
C. 景区服务
D. 导游服务
【单选题】
旅行社所称“半包价旅游”是在全包价旅游的基础上没有包含___服务的一种旅游包价形式。
A. 午、晚餐
B. 住房
C. 早餐
D. 城市间交通
【单选题】
旅游服务质量高低最敏感的标志是___。
A. 酒店服务质量
B. 导游服务质量
C. 景区服务质量
D. 餐饮服务质量
【单选题】
根据规定，《导游人员资格证书》应由___颁发。
A. 当地导游协会
B. 县级旅游行政管理部门
C. 市级旅游行政管理部门
D. 省级旅游行政管理部门
【单选题】
取得导游人员资格证，并与旅行社订立劳动合同或者在旅游行业组织注册的人员，可以通过___向所在地旅游主管部门申请取得导游证。
A. 全国旅游监管服务信息系统
B. 地方导游协会
C. 地方旅游行政管理部门官网
D. 导游自由执业平台
推荐试题
【单选题】
I think I have a healthy lifestyle. I eat a lot of fruit and vegetables, and I’m a ___ drinker.
A. moderate
B. heavy
C. gradual
D. delicate
【单选题】
In a way the human race needs to improve its mental and physical qualities if it is to deal with the more and more ___ world and meet new challenges.
A. typical
B. complex
C. rational
D. orderly
【单选题】
If a person simply does not care about this activity, it’s ___ impossible to get him to participate.
A. barely
B. seldom
C. hardly
D. practically
【单选题】
Sometimes, even when the mind ___ functioning, the body keeps on working normally.
A. ceases
B. arouses
C. regulates
D. specializes
【单选题】
Jeffery expressed his ___ about the health and fitness of his co-workers, but they said they didn’t want to “waste time” on an exercise bike or jogging.
A. agony
B. concern
C. addiction
D. feedback
【单选题】
Such chemicals are indeed negatively ___ those humans to whom they are expose D.
A. risking
B. detecting
C. impacting
D. overwhelming
【单选题】
We regret for selling you the faulty product, and our company has agreed to ___ you by $500.
A. match
B. reverse
C. reward
D. compensate
【单选题】
This lecture taught me how to manage my time better to include my online studies in my busy ___.
A. schedule
B. outline
C. structure
D. responsibility
【单选题】
Generally speaking, an Irish person will not accept an offer straight away; he will ___ once or twice first before accepting it.
A. receive
B. decline
C. summarize
D. polish
【单选题】
There is every possibility that many species (物种) of animals will die out because of their disappearing food ___.
A. mode
B. source
C. pattern
D. foundation
【单选题】
As a college student, you should enjoy learning and get yourself ___ in those things that interest you.
A. concerned
B. devoted
C. involved
D. pursued
【单选题】
The name of Hitler (希特勒) has always been associated with war and ___ killing in the minds of those people who lived through World War Two.
A. imaginary
B. multiple
C. indispensable
D. massive
【单选题】
He works hard every day to make more money, but he ___ his health, time with his family, and the hobbies he once love D.
A. neglects
B. reminds
C. ceases
D. Declines
【单选题】
I asked a passenger sitting beside me if our train was the Westlake Express train, and he said he ___ of it.
A. not even heard
B. had not even heard
C. even not heard
D. ever had not heard
【单选题】
Whatever you say in the paper has to ___ your own thinking; hence simply repeating the professor’s opinions or whatever is in the readings will not get you very far.
A. ignore
B. arouse
C. reflect
D. release
【单选题】
We are sorry to know that they did not succeed ___ the project for lack of necessary funds.
A. to fulfill
B. to have fulfilled
C. in fulfilling
D. with fulfilling
【单选题】
It is surprising that fewer students were prepared to undertake the ___ to hand in written work on a regular basis, or to study over long periods.
A. engagement
B. commitment
C. authority
D. aspiration
【单选题】
Emily felt hurt and ___ by a close friend who had borrowed a considerable sum of money to pay for a house and then took it as a gift, never thinking of giving back the money.
A. conflicted
B. curbed
C. swollen
D. betrayed
【单选题】
In 1988 the old system was ___ in the country and a new system was introduced to take effect in 1990.
A. transmitted
B. abolished
C. assumed
D. compensated
【单选题】
We should not ___ ourselves to the classroom. We should go out of the classroom, see the world and talk to others as much as we can.
A. entertain
B. confine
C. assign
D. involve
【单选题】
I have always been grateful ___ Fred __the generous and helpful information when I was at the crossroads.
A. to … for
B. to … with
C. for … with
D. for … to
【单选题】
I think we both need to ___ the past, be happy about what we had for a time, learn from our experiences, and move on from there.
A. let go of
B. give authority to
C. make sense of
D. keep up with
【单选题】
My brother and I managed to ___ with each other and we soon made peace after a week’s quarrel.
A. heal
B. reconcile
C. respond
D. advocate
【单选题】
The two robbers in a stolen car tried to ___ a police roadblock (路障), but faile D.
A. break in
B. break off
C. break up
D. break through
【单选题】
Because of his long illness, Lee’s English level had dropped, but he was determined to ___ the other students by working harder.
A. put up with
B. catch up with
C. get along with
D. fill up with
【单选题】
We appreciate your efforts in making changes in your schedule and think that this new arrangement is now ___ to us.
A. agreeable
B. sustainable
C. portable
D. indispensable
【单选题】
The woman who died in a car crash last Saturday in the suburbs has been ___ as Kate Johnson, a 25-year-old office clerk.
A. justified
B. identified
C. notified
D. classified
【单选题】
My nephew failed in the College Entrance Examination, and we were all very sorry that he did not ___ to the university.
A. take it
B. get it
C. make it
D. succeed it
【单选题】
Almost half of that group will experience stress ___ enough to call for professional help.
A. tense
B. moderate
C. bearable
D. intense
【单选题】
If you grow too fast your entire economy could completely shut down and bring growth to a(n) ___.
A. halt
B. cease
C. peak
D. epidemic
【单选题】
I tried my best to drive inside in order to avoid the edges that might make me ___ the steep slope.
A. slip down
B. settle down
C. bring down
D. turn down
【单选题】
When the driver heard that there was a bomb on the bus, he immediately ___ to the side of the highway and radioed the police.
A. put out
B. took off
C. pulled over
D. slipped off
【单选题】
She was very ___ to become a manager in our customers’ office, but finally accepted our offer.
A. eager
B. intelligent
C. ridiculous
D. reluctant
【单选题】
In the race, it looked as if he would be the first, but then another young man who was close behind him put on speed and ___ by a few seconds.
A. beat him for it
B. beat him to it
C. beat him up
D. beat it to him
【单选题】
It is really helpful to have someone like you that we can ___ and count on during difficult times.
A. lean on
B. get to
C. hang on
D. get by
【单选题】
Women have a greater ability to ___ names with faces than men do, and they are also better at recalling lists.
A. associate
B. compare
C. engage
D. involve
【单选题】
He was always ready to help others and managed to ___ his friends ____being hurt.
A. expose … to
B. confine …to
C. restrict … from
D. shield … from
【单选题】
Older people are less likely to be ___ their negative emotions (情绪) and more likely to focus on the positive.
A. reserved for
B. caught up in
C. beat up to
D. counted on
【单选题】
I don’t have any bandage, so I have to ___ pressure to the wound to keep the bleeding down.
A. apply
B. involve
C. fulfill
D. establish
【单选题】
It is important that whichever candidate (候选人) is picked the loser should accept the defeat ___.
A. in advance
B. with great pride
C. with good grace
D. in large part
