相关试题
【单选题】
___是制冷剂在制冷系统中流动和循环的动力来源
A. 蒸发器
B. 压缩机
C. 膨胀阀
D. 冷凝器
【单选题】
半集中式中央空调适用于空气调节房间___且各房间要求单独调节的建筑物。
A. 较多
B. 较少
C. 适中
D. 以上都不是
【单选题】
温度是___宏观结果。
A. 分子运动
B. 分子质量
C. 分子活性
D. 分子重量
【单选题】
中央空调的热湿处理系统中的冷冻水进水温度为: ___
A. 24℃
B. 12℃
C. 7℃
D. 15.6℃
【单选题】
洁净度___，以及一定的（D）范围之内。以下选项正确的是（ D ）
A. 新鲜度，噪音，气流速度
B. 噪音，新鲜度，气流速度
C. 气流速度，噪音，新鲜度
D. 气流速度，新鲜度，噪音
【多选题】
按处理设备的情况分类，以下正确的是___
A. 集中式
B. 分散式
C. 半集中式
D. 制冷剂式
【多选题】
施工前的准备工作，以下正确的是___
A. 图纸审核
B. 施工人员准备
C. 施工工具准备
D. 现场物料管理
【多选题】
家用空调的分类，以下正确的是___
A. 壁挂式空调
B. 窗式空调
C. 制冷剂式空调
D. 集中式空调
【多选题】
（），以及一定的（）范围之内。以下选项正确的是___
A. 气流速度
B. 噪音
C. 绝对湿度
D. 新鲜度
【多选题】
中央空调中的冷热源部分可分为___
A. 压缩机
B. 冷凝器
C. 膨胀阀
D. 蒸发器
【多选题】
中央空调的风系统中风管的材料有___
A. 圆形不锈钢四通
B. 发泡橡胶
C. 塑料复合风管
D. 金属软管
【多选题】
风管管道保温材料有___
A. 塑料材料
B. 岩棉制品
C. 复合保温材料
D. 玻璃棉管壳
【多选题】
空调中的功能代号，以下正确的是___
A. 分体型
B. 热泵型
C. 热泵辅助电热型
D. 窗式
【多选题】
空调常用的制冷剂有___
A. R22
B. R406c
C. R411a
D. R134a
【多选题】
落地式空调的特点正确的是___
A. 噪音小
B. 下侧送风，右侧回风；
C. 上侧送风，下侧回风；
D. 噪声大
【单选题】
物业管理公司接待客户办理入住手续时，首先要___。
A. 让客户填写有关资料
B. 核对客户资料
C. 陪同验房
D. 向客户交接钥匙
【单选题】
同客户讲话时不要离客户太近，应保持___距离。
A. 0.5m
B. 0.8m
C. 1m
D. 1.5m
【单选题】
以下不属于客户服务理念的是___。
A. 客户永远是对的
B. 视客户为亲友
C. 把客户视为企业的主宰
D. 据理力争
【单选题】
物业管理员在走访客户，与客户进行面谈时，应该做到___。
A. 仔细倾听，耐心解答
B. 积极宣传，影响对方
C. 不断解释，消除误会
D. 急于表态，随意中断
【单选题】
___是职业道德中的首要要求，是工作规范中的第一条。
A. 忠于职守，尽职尽责
B. 兢兢业业，热情服务
C. 积极主动，讲求实效
D. 谦虚谨慎，文明礼貌
【单选题】
协调客户关系的基本原则___。
A. 和为贵
B. 真诚地道歉
C. 学会委婉拒绝
D. 学会赞美
【单选题】
融洽客户关系的润滑剂___。
A. 和为贵
B. 真诚地道歉
C. 学会委婉拒绝
D. 学会赞美
【单选题】
下列与客户交谈的技巧不正确的一项是___。
A. 正确使用称呼
B. 热情主动
C. 态度谦和诚恳
D. 模棱两可
【单选题】
当物业的___工作完成后，物业就进入可以使用的阶段。
A. 设计施工
B. 销售阶段
C. 竣工验收
D. 装修审批
【单选题】
以下入住资料需要业主签署，业主和物业服务企业各执一份的是___。
A. 《物业服务协议》《住户手册》
B. 《物业服务协议》《管理规约》
C. 《管理规约》《住户手册》
D. 《房屋质量保证书》《房屋使用说明书》
【单选题】
物业服务企业办理装修手续不能收取费用是___。
A. 装修保证金
B. 垃圾清运费
C. 施工人员出入证工本费、押金
D. 装修管理费
【单选题】
以下保修项目保修期限5年的是___。
A. 屋面防水
B. 电气管线
C. 给排水管道
D. 供暖系统和设备
【单选题】
装修施工过程中，以下那个行为是符合规定的___。
A. 装修垃圾袋装放至走廊
B. 打穿外墙开窗
C. 装修人员携出入证进出小区
D. 非允许装修时间噪音施工
【单选题】
发现装修违规行为，以下不正确的处理方法是___。
A. 及时制止
B. 开具违章整改通知单
C. 上报当地上级主管部门
D. 强制拆除违章搭建
【单选题】
物业与不动产、房地产概念在使用上的区别在于“物业”一词侧重强调的是___。
A. 房屋的不可移动性
B. 房屋从开发、营销到使用、管理的全过程
C. 房屋的使用、服务和管理
D. 物质实体和依托于物质实体上的权益
【单选题】
当物业管理员在日常接待客户时，如果无法满足客户的要求，应该___。
A. 明确拒绝
B. 表示抱歉
C. 推脱责任
D. 满口应承
【单选题】
当客户投诉物业管理区域内垃圾无人清理时，物业服务企业客服部的接待人员应该___。
A. 让客户找保洁服务公司负责人解决
B. 向客户表示同情
C. 表明是物业管理公司的责任并及时解决
D. 表示及时向上级领导反映
【单选题】
急修项目维修后，一般在___内电话或上门回访。
A. 8小时
B. 12小时
C. 24小时
D. 一周
【单选题】
对于客户的电话投诉、书面投诉、当面投诉，物业管理接待人员都应该___。
A. 承担责任
B. 尽力解决
C. 立即表态
D. 详细记录
【单选题】
客户投诉完毕后，必须对来电者表示___，并等投诉人先挂电话，方能轻放电话。
【单选题】
[单选题]第968题:关于离心泵的泄漏,下列说法正确的是___。
A. 心泵泄漏是由内漏造成的
B. 于叶轮和泵体间存在间隙所造成的泄滹叫内漏
C. 由于叶轮和泵 体间存在间隙所造成的泄漏外漏
【单选题】
[单选题]第969题:高压蒸汽暖管至少___h。并确认各倒淋阀无水排出。
【单选题】
[单选题]第970题:爆炸现象的最主要特征是___。
A. 温度升高
B. 励急剧升高
C. 周介质振动
推荐试题
【简答题】
Shortly afterwards, Napoleon's army crossed the Neman River into Russia. The quick, decisive victory that Napoleon expected never happened. To his surprise, the Russians refused to stand and fight. Instead, they retreated eastward, burning their crops and homes as they went. The Grand Army followed, but its advance march soon became bogged down by slow-moving supply lines.
【简答题】
In August, the French and Russian armies engaged at Smolensk, in a battle that left over ten thousand dead on each side. Yet, the Russians were again able to retreat farther into Russian territory. Napoleon had won no decisive victory. He was now faced with a crucial decision. Should he continue to pursue the Russian army? Or should he keep his army in Smolensk for the approaching winter?
【简答题】
Napoleon took the gamble of pressing on to Moscow, 448 kilometers away. On September 7, 1812, the French and Russian armies met in fierce battle at Borodino, 112 kilometers west of Moscow. By nightfall, thirty thousand French and forty-four thousand Russians lay dead or wounded on the battlefield.
【简答题】
Again, the Russian army retreated to safety. Napoleon had a clear path to Moscow, but the occupation of the city became an empty victory. The Russians fled their capital. Soon after the French arrived, a raging fire destroyed two-thirds of the city. Napoleon offered a truce to Alexander I, but the Russian czar knew he could bide his time: "We shall let the Russian winter fight the war for us."
【简答题】
Napoleon soon realized he could not feed, clothe, and quarter his army in Moscow during the winter. In October 1812, he ordered his Grand Army to retreat from Moscow.
【简答题】
The French retreat turned into a nightmare. From fields and forests, the Russians launched hit-and-run attacks on the French. A short distance from Moscow, the temperature had already dropped to minus 4 degrees Celsius. On November 3, the winter's first snow came. Exhausted horses fell dead in their tracks. Cannon became stuck in the snow. Equipment had to be burned for fuel. Soldiers took ill and froze to death. The French soldiers dragged on, leaving the dead along every mile.
【简答题】
As the Russian army was gathering its strength, the French had to flee Russia to avoid certain defeat. At the Berezina River, the Russians nearly trapped the retreating French by burning the bridges over the swollen river. But Napoleon, by a stroke of luck, was able to build two new bridges. Thousands of French soldiers escaped, but at the cost of fifty thousand dead. Once across the Berezina, the tattered survivors limped toward Vilna.
【简答题】
Of the six hundred thousand soldiers Napoleon had led into Russia, less than one hundred thousand came back. The weakened French army continued its retreat westward across Europe. Soon, Britain, Austria, Russia, and Prussia formed a powerful alliance and attacked these stragglers. In March 1814, Paris was captured. Napoleon abdicated and went into exile, his empire at an end.
【简答题】
By early 1941, Adolf Hitler, leader of Nazi Germany, had seized control of most of Europe. To the east of Hitler's German empire was the Soviet Union. On June 22, 1941, without a declaration of war, Hitler began an invasion of the Soviet Union that was the largest military land campaign in history. Confident of a quick victory, Hitler expected the campaign to last no longer than three months. He planned to use the blitzkrieg, or "lightning war," tactics that had defeated the rest of Europe. The invasion had three broad thrusts: against Leningrad and Moscow and through the Ukraine.
【简答题】
Caught off guard by the invasion, Soviet leader Joseph Stalin instructed the Russian people to "scorch the earth" in front of the German invaders. Farms and factories were burned, destroyed, or rendered useless. During the first ten weeks of the invasion, the Germans pushed the front eastward, and the Russians suffered more than a million casualties.
【简答题】
In the north, the Germans closed in on Leningrad. Despite great suffering, however, the people of Leningrad refused to surrender. As the battle of Leningrad dragged on into winter, the city's situation became desperate. As food ran out, people died from hunger and disease. By the middle of the winter of 1941-1942, nearly four thousand people starved to death every day. Close to one million people died as a result of the siege.
【简答题】
In the center of Russia, Hitler's goal was the capture of Moscow. Because the Germans had anticipated a quick victory, they had made no plans for winter supplies. October arrived with heavy rains. "General Mud" slowed down the movement of the Germans' lightning attack.
【简答题】
As Hitler's armies drew closer and closer to Moscow, an early, severe winter settled over the Soviet Union, the harshest in years. Temperatures dropped to minus 48 degrees Celsius. Heavy snows fell. The German soldiers, completely unprepared for the Russian winter, froze in their light summer uniforms. The German tanks lay buried in the heavy snowbanks. The Russian winter brought the German offensive to a halt.
【简答题】
By the summer of 1942, Hitler had launched two new offensives. In the south, the Germans captured Sevastopol. Hitler then pushed east to Stalingrad, a great industrial city that stretched for 48 kilometers along the Volga River. Despite great suffering, Soviet defenders refused to give up Stalingrad.
【简答题】
In November 1942, the Russians launched a counterattack. With little or no shelter from the winter cold in and around Stalingrad, German troops were further weakened by a lack of food and supplies. Not until January 1943 did the Germans give up their siege. Of the three hundred thousand Germans attacking Stalingrad, only ninety thousand starving soldiers were left. The loss of the battle for Stalingrad finally turned the tide against Hitler. The German victories were over, thanks in part to the Russian winter.
【简答题】
During 1943 and 1944, the Soviet armies pushed the German front back toward the west. In the north, the Red Army broke the three-year siege of Leningrad with a surprise attack on January 15, 1944. Within two weeks, the heroic survivors of Leningrad saw their invaders depart. By March 1944, the Ukraine farming region was again in Soviet hands. On May 9, 1944, Sevastopol was liberated from the Germans. The Russians were now heading for Berlin.
【简答题】
For Hitler, the invasion of the Soviet Union had turned into a military disaster. For the Russian people, it brought unspeakable suffering. The total Soviet dead in World War II reached almost 23 million.
【简答题】
The elements of nature must be reckoned with in any military campaign. Napoleon and Hitler both underestimated the severity of the Russian winter. Snow, ice, and freezing temperatures took their toll on both invading armies. For the Russian people, the winter was an icy defender.
【单选题】
________不属于鼠类及体表寄生虫携带的病原体。___
A. 鼠疫耶尔森菌
B. 汉坦病毒
C. 黄病毒属病毒
D. 致病性钩端螺旋体
【单选题】
病媒生物死体样本运送，如果在24h内不能到达实验室的，运送过程中箱内温度应保持在_____。___
A. 4℃以下
B. 0℃以下
C. -20℃以下
D. 4℃以上
【单选题】
病媒生物死体样本运送，如果在装箱后4h内能够到达实验室的，运送过程中箱内温度应保持在______。___
A. 4℃以下
B. 0℃以下
C. -20℃以下
D. 4℃以上
【单选题】
病媒生物的死体样本运送，如果4h-24h内能到达实验室的，应将样品置于-30℃冷冻后再送样，运送过程中箱内温度应保持在________。___
A. 4℃以下
B. 0℃以下
C. -20℃以下
D. 4℃以上
【单选题】
恰加斯病也称为美洲锥虫病，其重要的传播媒介是________。___
A. 采采蝇
B. 厩螫蝇
C. 锥蝽
D. 埃及伊蚊
【单选题】
_______是黑热病内脏利什曼病的主要传播媒介。___
【单选题】
对于用作虫媒病毒分离或检测的蚊类标本，现场采集后应采用_______方式处置和运送。___
A. 杀虫剂熏杀+常温运输
B. 等蚊虫自然死亡+常温运输
C. 冷冻处死+常温运输
D. 冷冻处死+冷冻状态运输
【单选题】
_______不适用于入出境集装箱携带蝇、蚊、蠓的采集。___
A. 挥网法
B. 电动吸蚊器法
C. 直接捡取法
D. 二氧化碳诱蚊灯法
【单选题】
入境航空器应在______开始病媒生物监测。___
A. 卸货完成后
B. 抵达后
C. 等航空公司通知
D. 发现病媒生物时
【单选题】
进行集装箱携带输入性病媒生物监测时应准备的个人防护用品包括______。___
A. 乳胶手套、防护服
B. 防毒面具
C. 自给式呼吸器
D. 化学防护服
【单选题】
若要对采集到的输入性鼠类进行携带的病毒进行检测，取得其内脏器官的保存温度是_____。___
A. -80℃或以下
B. 0℃
C. 常温
D. 4℃-8℃
【单选题】
截获输入性活鼠或来自鼠疫流行区死鼠及经总署专家组确认和复核属于全国口岸首次截获的病媒生物应在______报告总署。___
A. 2小时之内
B. 8小时之内
C. 12小时之内
D. 24小时之内
【单选题】
入境船舶的蚊类和蝇类等双翅目病媒生物监测调查应白天在检疫锚地停泊期间进行，锚位距陆地距离不少于______，或在船舶靠泊后_____内进行。___
A. 1000 m；1h
B. 800 m、2 h
C. 400 m、4 h
D. 100 m、24 h
【单选题】
开展入境船舶输入性病媒生物监测工作中，在采集并保存病媒生物时由________陪同人员确认。___
A. 旅行社
B. 船方
C. 代理公司
D. 海事部门
【单选题】
在国境口岸或者交通工具上发现______有反常死亡或者死因不明的，国境口岸有关单位或者交通工具的负责人，必须立即向卫生检疫机关报告，迅速查明原因，实施卫生处理。___
【单选题】
采用鼠夹法监测鼠密度，应连续布放______。___
【单选题】
______不属于口岸区域鼠类常用监测方法。___
A. 鼠笼法
B. 鼠夹法
C. 目测法
D. 粉迹法
【单选题】
采用粉迹法监测鼠类密度时，滑石粉块的尺寸是______。___
A. 20cm×20cm
B. 30cm×30cm
C. 40cm×40cm
D. 50cm×50cm
【单选题】
______不属于蚊虫幼虫监测指标。___
A. 容器指数
B. 刺叮指数
C. 房屋指数
D. 布雷图指数
【单选题】
______不属于蚊虫成虫监测方法。___
A. 人帐诱法
B. 人工小时法
C. 小黑板法
D. 诱蚊器收集法
【单选题】
______不属于蝇类成虫监测方法。___
A. 诱蝇笼诱捕法
B. 捕蝇网网捕法
C. 直接目测法
D. 路径指数法
【单选题】
啮齿动物的臼齿常具有_____。___
