相关试题
【多选题】
风管管道保温材料有___
A. 塑料材料
B. 岩棉制品
C. 复合保温材料
D. 玻璃棉管壳
【多选题】
空调中的功能代号，以下正确的是___
A. 分体型
B. 热泵型
C. 热泵辅助电热型
D. 窗式
【多选题】
空调常用的制冷剂有___
A. R22
B. R406c
C. R411a
D. R134a
【多选题】
落地式空调的特点正确的是___
A. 噪音小
B. 下侧送风，右侧回风；
C. 上侧送风，下侧回风；
D. 噪声大
【单选题】
物业管理公司接待客户办理入住手续时，首先要___。
A. 让客户填写有关资料
B. 核对客户资料
C. 陪同验房
D. 向客户交接钥匙
【单选题】
同客户讲话时不要离客户太近，应保持___距离。
A. 0.5m
B. 0.8m
C. 1m
D. 1.5m
【单选题】
以下不属于客户服务理念的是___。
A. 客户永远是对的
B. 视客户为亲友
C. 把客户视为企业的主宰
D. 据理力争
【单选题】
物业管理员在走访客户，与客户进行面谈时，应该做到___。
A. 仔细倾听，耐心解答
B. 积极宣传，影响对方
C. 不断解释，消除误会
D. 急于表态，随意中断
【单选题】
___是职业道德中的首要要求，是工作规范中的第一条。
A. 忠于职守，尽职尽责
B. 兢兢业业，热情服务
C. 积极主动，讲求实效
D. 谦虚谨慎，文明礼貌
【单选题】
协调客户关系的基本原则___。
A. 和为贵
B. 真诚地道歉
C. 学会委婉拒绝
D. 学会赞美
【单选题】
融洽客户关系的润滑剂___。
A. 和为贵
B. 真诚地道歉
C. 学会委婉拒绝
D. 学会赞美
【单选题】
下列与客户交谈的技巧不正确的一项是___。
A. 正确使用称呼
B. 热情主动
C. 态度谦和诚恳
D. 模棱两可
【单选题】
当物业的___工作完成后，物业就进入可以使用的阶段。
A. 设计施工
B. 销售阶段
C. 竣工验收
D. 装修审批
【单选题】
以下入住资料需要业主签署，业主和物业服务企业各执一份的是___。
A. 《物业服务协议》《住户手册》
B. 《物业服务协议》《管理规约》
C. 《管理规约》《住户手册》
D. 《房屋质量保证书》《房屋使用说明书》
【单选题】
物业服务企业办理装修手续不能收取费用是___。
A. 装修保证金
B. 垃圾清运费
C. 施工人员出入证工本费、押金
D. 装修管理费
【单选题】
以下保修项目保修期限5年的是___。
A. 屋面防水
B. 电气管线
C. 给排水管道
D. 供暖系统和设备
【单选题】
装修施工过程中，以下那个行为是符合规定的___。
A. 装修垃圾袋装放至走廊
B. 打穿外墙开窗
C. 装修人员携出入证进出小区
D. 非允许装修时间噪音施工
【单选题】
发现装修违规行为，以下不正确的处理方法是___。
A. 及时制止
B. 开具违章整改通知单
C. 上报当地上级主管部门
D. 强制拆除违章搭建
【单选题】
物业与不动产、房地产概念在使用上的区别在于“物业”一词侧重强调的是___。
A. 房屋的不可移动性
B. 房屋从开发、营销到使用、管理的全过程
C. 房屋的使用、服务和管理
D. 物质实体和依托于物质实体上的权益
【单选题】
当物业管理员在日常接待客户时，如果无法满足客户的要求，应该___。
A. 明确拒绝
B. 表示抱歉
C. 推脱责任
D. 满口应承
【单选题】
当客户投诉物业管理区域内垃圾无人清理时，物业服务企业客服部的接待人员应该___。
A. 让客户找保洁服务公司负责人解决
B. 向客户表示同情
C. 表明是物业管理公司的责任并及时解决
D. 表示及时向上级领导反映
【单选题】
急修项目维修后，一般在___内电话或上门回访。
A. 8小时
B. 12小时
C. 24小时
D. 一周
【单选题】
对于客户的电话投诉、书面投诉、当面投诉，物业管理接待人员都应该___。
A. 承担责任
B. 尽力解决
C. 立即表态
D. 详细记录
【单选题】
客户投诉完毕后，必须对来电者表示___，并等投诉人先挂电话，方能轻放电话。
【单选题】
[单选题]第968题:关于离心泵的泄漏,下列说法正确的是___。
A. 心泵泄漏是由内漏造成的
B. 于叶轮和泵体间存在间隙所造成的泄滹叫内漏
C. 由于叶轮和泵 体间存在间隙所造成的泄漏外漏
【单选题】
[单选题]第969题:高压蒸汽暖管至少___h。并确认各倒淋阀无水排出。
【单选题】
[单选题]第970题:爆炸现象的最主要特征是___。
A. 温度升高
B. 励急剧升高
C. 周介质振动
【单选题】
[单选题]第971题:火炬气回收压缩机(螺杆式压缩机)的完好标准,不包括___。
A. 机件整洁
B. 机件材质选用符合要求
C. 易损配件要有3个以上备用
【单选题】
[单选题]第972题:演练___人员根据演练事故情景设计以及具体分工,在演练现场实施过程中展开演练评估工作,记录演练中发现的问题或不足收集演练评估需要的各种信息和资料。
【单选题】
[单选题]第973题:评估人员针对演练中观察、记录以及收集的各种信息资料,依据评估标准对应急演练活动全过程进行科学分析和客观评价并撰写___。
A. 演练评估方案
B. 书面评估报告
C. 演练总结
【单选题】
[单选题]第974题:排污单位排放大气污染物的种类、数量、浓度有重大改变的应当及时___。
【单选题】
[单选题]第975题:仪表风故障后裂解工序处理正确的是___。
A. 为了保障超高压蒸汽产量裂解炉继续运转
B. 裂解炉须紧急停车
C. 急冷油系统停止运转
【单选题】
[单选题]第976题:在综合应急演练前，通过安全___.确认演练所需的工具、设备、设施、技术资料以及参演人员到位。
【单选题】
[单选题]第977题: ___就是根据事故情景，召开新闻发布会或事故情况通报会，通报事故有关情况。
【单选题】
[单选题]第978题:下列安全泄放装置中开启排放后可自行关闭，容器和装置可以继续使用的是___。
【单选题】
[单选题]第979题: ___是- 种填充在排放孔或控制点的低熔点合金安全附件用于温度控制的紧急切断阀、气体钢瓶。
【单选题】
[单选题]第980题:下列各项属于全面紧急停车的是___。
A. 由于三机故障引起的紧急停车
B. 所有裂解炉电磁阀故障引起的紧急停车
C. 于严重灾爆炸引起的紧急阵
【单选题】
[单选题]第981题:指令标志的基本型式是___。
【单选题】
[单选题]第982题:紧急停车后，对高低压乙烯外送系统的处理,下列说法不正确的是___。
A. 避免力波动
B. 要尽快切换到事故蒸发器
C. 其他系统处理完后在处理高低压乙烯外送系统
【单选题】
[单选题1第983题:为了防止氧点蚀锅炉给水系统的氧含量严格限制在___以下。
推荐试题
【单选题】
John Dewey believed that education should be a preparation for life, that a person learns by doing, and that teaching must ________ the curiosity and creativity of children.
A. seek
B. stimulate
C. shape
D. secure
【单选题】
Criticism and self-criticism is necessary _______ it helps us to find and correct our mistakes.
A. by that
B. at that
C. on that
D. in that
【单选题】
However, at times this balance in nature is ________, resulting in a number of possibly unforeseen effects.
A. troubled
B. disturbed
C. confused
D. puzzled
【单选题】
The patient’s health failed to such an
extent that he was put into _____ care.
A. tense
B. rigid
C. intensive
D. tight
【单选题】
Does everyone on earth have an equal right _________ an equal share of its resources?
A. by
B. at
C. to
D. over
【单选题】
In 1914, an apparently insignificant event in a remote part of Eastern Europe __________ Europe into a great war.
A. inserted
B. imposed
C. pitched
D. plunged
【单选题】
We had to ___________ a lot of noise when the children were at home.
A. go in for
B. hold on to
C. put up with
D. keep pace with
【单选题】
A person's calorie requirements vary ______ his life.___
A. across
B. throughout
C. over
D. within
【单选题】
Generous public funding of basic science would ________considerable benefits for the country's health, wealth and security.___
A. lead to
B. result from
C. lie in
D. settle down
【单选题】
In a time of social reform, people's state of mind tends to keep ___________ with the rapid changes of society___
A. step
B. progress
C. pace
D. touch
【单选题】
The speech which he made __________ the project has bothered me greatly.___
A. regarded
B. concerned
C. regarding
D. concerning
【单选题】
Harry was _______ by a bee when he was collecting the honey.___
A. stung
B. stuck
C. bitten
D. scratched
【单选题】
The thief tried to open the locked door but _________.___
A. in no way
B. in vain
C. without effect
D. at a loss
【单选题】
Remember that customers don't ________ about prices in that city.___
A. debate
B. consult
C. dispute
D. bargain
【单选题】
I hope that you'll be more careful in typing the letter. Don't _________ anything.___
A. lack
B. withdraw
C. omit
D. leak
【单选题】
The tomato juice left brown __________ on the front of my jacket.___
A. spot
B. point
C. track
D. trace
【单选题】
The committee is totally opposed ________ any changes being made in the plans.___
A. of
B. on
C. to
D. against
【单选题】
I'm very sorry to have _______ you with so many questions on such an occasion.___
A. interfered
B. offended
C. impressed
D. bothered
【单选题】
The price of beer _______ from 50 cents to $4 per liter during the summer season.___
A. altered
B. ranged
C. separated
D. differed
【单选题】
Their son doesn't know what to ________ at the university; he can't make up his mind about his future.___
A. take in
B. take up
C. take over
D. take after
【单选题】
Although they plant trees in this area every year, the tops of some hills are still _________.___
A. blank
B. hollow
C. vacant
D. bare
【单选题】
Being a pop star can be quite a hard life, with a lot of traveling ________ heavy schedules.
A. with regard to
B. as to
C. in relation to
D. owing to
【单选题】
Tony is very disappointed _______ the results of the exam.
A. with
B. for
C. toward
D. on
【单选题】
William Penn, the founder of Pennsylvania, _________ defended the right of every citizen to freedom of choice in religion.
A. peculiarly
B. indifferently
C. vigorously
D. inevitably
【单选题】
When people become unemployed, it is _______ which is often worse than lack of wages.___
A. laziness
B. poverty
C. idleness
D. inability
【单选题】
In previous times, then fresh meat was in short __________, pigeons were kept by many households as a source of food.
A. store
B. provision
C. reserve
D. supply
【单选题】
Those gifts of rare books that were given to us were deeply _________.___
A. appreciated
B. approved
C. appealed
D. applied
【单选题】
It is our ___________ policy that we will achieve unity through peaceful means.___
A. consistent
B. continuous
C. considerate
D. continual
【单选题】
He is __________ about his chances of winning a gold medal in the Olympics next year.___
A. optimistic
B. optional
C. outstanding
D. obvious
【单选题】
The director was critical _______________ the way we were doing the work.___
A. at
B. in
C. of
D. with
【单选题】
In a sudden _____________ of anger, the man tore up everything within reach.___
A. attack
B. burst
C. split
D. blast
【单选题】
In Britain people _____________ four million tons of potatoes every year.___
A. swallow
B. dispose
C. consume
D. exhaust
【单选题】
I'd _____________ his reputation with other farmers and business people in the community, and then make a decision about whether or not to approve a loan.___
A. take into account
B. account for
C. make up for
D. make out
【单选题】
She cooked the meat for a long time so as to make it _____________ enough to eat.___
A. mild
B. slight
C. light
D. tender
【单选题】
The computer revolution may well change society as _____________ as did the Industrial Revolution.___
A. certainly
B. insignificantly
C. fundamentally
D. comparatively
【单选题】
A lot of ants are always invading my kitchen. They are a thorough ___________.___
A. nuisance
B. trouble
C. worry
D. anxiety
【单选题】
As we can no longer wait for the delivery of our order, we have to _________ it.___
A. postpone
B. refuse
C. delay
D. cancel
【单选题】
When a fire _________ at the National Exhibition in London, at least ten priceless paintings were completely destroyed.___
A. broke of
B. broke out
C. broke down
D. broke up
【单选题】
The destruction of these treasures was a loss for mankind that no amount of money could __________.___
A. stand up to
B. make up for
C. come up with
D. put up with
【单选题】
The student was just about to ___________ the questions, when suddenly he found the answer.___
A. arrive at
B. submit to
C. work out
D. give up
