相关试题
【单选题】
直线论的错误在于只看到___
A. 事物发展的周期性而否认了前进性
B. 事物发展的前进性而否认了曲折性
C. 事物发展的间接性而否认了连续性
D. 事物发展的曲折性而否认了周期性
【单选题】
循环论的错误在于___
A. 只看到事物发展的普遍性,没有看到事物发展过程的特殊性
B. 只看到事物的绝对运动,没有看到事物的相对静止
C. 只看到事物发展道路的曲折性,没有看到事物发展趋势的前进性
D. 只看到新旧事物之间的连续性,没有看到新旧事物之间的间断性
【单选题】
对立统一规律揭示了___
A. 事物发展的动力和源泉
B. 事物发展的状态和过程
C. 事物发展的方向和道路
D. 事物发展的两种趋向
【单选题】
唯物辩证法的实质和核心是___
A. 对立统一规律
B. 质量互变规律
C. 否定之否定规律
D. 联系和发展的规律
【单选题】
辩证法所说的矛盾是指___
A. 人们思维中的前后不一的自相矛盾
B. 事物之间或事物内部各要素之间的对立统一
C. 对立面之间的相互排斥
D. 事物之间或事物内部各要素之间的相互依赖
【单选题】
矛盾的基本属性是___
A. 普遍性和特殊性
B. 绝对性和相对性
C. 变动性和稳定性
D. 斗争性和同一性
【单选题】
依据是___
A. 矛盾的同一性和斗争性辩证关系的原理
B. 矛盾的普遍性和特殊性辩证关系的原理
C. 事物发展的量变和质变辩证关系的原理
D. 事物发展的内因和外因辩证关系的原理
【单选题】
矛盾问题的精髓是___
A. 矛盾的普遍性和特殊性关系的问题
B. 矛盾的同一性和斗争性关系的问题
C. 主要矛盾和次要矛盾关系的问题
D. 矛盾的主要方面和次要方面关系的问题
【单选题】
题的方法都是___
A. 重点论
B. 均衡论
C. 一点论
D. 两点论
【单选题】
“任何个别(无论怎样)都是一般”。这句话的正确含义是___
A. 特殊性就是普遍性
B. 特殊性存在于普遍性之中
C. 普遍性是特殊性的总和
D. 特殊性中包含普遍性
【单选题】
在唯物辩证法看来,水果同苹果、梨、香蕉、桔子等的关系是___
A. 共性和个性的关系
B. 整体和部分的关系
C. 本质和现象的关系
D. 内容和形式的关系
【单选题】
“是就是是,不是就是不是,除此之外都是鬼话。”这是一种___
A. 形而上学的观点
B. 相对主义的观点
C. 唯心主义的观点
D. 辩证法的观点
【单选题】
真象和假象的区别在于___
A. 真象是客观的,假象是主观的
B. 真象表现本质,假象不表现本质
C. 真象深藏于事物内部,假象外露于事物外部
D. 真象从正面直接地表现本质,假象从反面歪曲地表现本质
【单选题】
有的哲学家说,在大风扬起的尘土中,每一粒尘土的运动状况都是纯粹必然的。这是种___
A. 辩证唯物主义决定论的观点
B. 形而上学的机械决定论的观点
C. 唯心主义非决定论的观点
D. 庸俗唯物主义的观点
【单选题】
“或然率”是指___
A. 可能性在质上的一种科学说明和测定
B. 可能性在量上的一种科学说明和测定
C. 必然性的一种科学说明和判定
D. 偶然性的一种科学说明和测定
【单选题】
Economically speaking, are we better off than we were ten years ago? Twenty years ago?
In their thirst for evidence on this issue, commentators seized on the recent report by the Census Bureau, which found that average household income rose by 5.2% in 2015. Unfortunately, that conclusion puts too much weight on a useful, but flawed and incomplete, statistic. Among the more significant problems with the Census’s measure are that: 1) it excludes taxes, transfers, and compensation like employer-provided health insurance; and 2) it is based on surveys rather than data. Even if precisely measured, income data exclude important determinants of economic well-being, such as the hours of work needed to earn that income.
While thinking about the question, we came across a recently published article by Charles Jones and Peter Klenow, which proposes an interesting new measure of economic welfare. While by no means perfect, it is considerably more comprehensive than average income, taking into account not only growth in consumption per person but also changes in working time, life expectancy, and inequality. Moreover, it can be used to assess economic performance both across countries and over time.
The Jones-Klenow method can be illustrated by a cross-country example. Suppose we want to compare the economic welfare of citizens of the U.S. and France in 2005.
In 2005, as the authors observe, real consumption per person in France was only 60% as high as the U.S., making it appear that Americans were economically much better off than the French on average. However, that comparison omits other relevant factors: leisure time, life expectancy, and economic inequality. The French take longer vacations and retire earlier, so typically work fewer hours; they enjoy a higher life expectancy, presumably reflecting advantages with respect to health care, diet, lifestyle, and the like; and income and consumption are somewhat more equally distributed there than in the U.S. Because of these differences, comparing France’s consumption with the U.S.’s overstates the gap in economic welfare.
Similar calculations can be used to compare the U.S. and other countries. For example, this calculation puts economic welfare in the United Kingdom at 97% of U.S. levels, but estimates Mexican well-being at 22%.
The Jones-Klenow measure can also assess an economy’s performance over time. According to this measure, as of the early-to-mid-2000s, the U.S. had the highest economic welfare of any large country. Since 2007, economic welfare in the U.S. has continued to improve. However, the pace of improvement has slowed markedly.
Methodologically, the lesson from the Jones-Klenow research is that economic welfare is multi-dimensional. Their approach is flexible enough that in principle other important quality-of-life changes could be incorporated—for example, decreases in total emissions of pollutants and declines in crime rates.
What does the author think of the 2015 report by the Census Bureau?___
A. It is based on questionable statistics.
B. It reflects the economic changes.
C. It evidences the improved welfare.
D. It provides much food for thought.
【单选题】
Economically speaking, are we better off than we were ten years ago? Twenty years ago?
In their thirst for evidence on this issue, commentators seized on the recent report by the Census Bureau, which found that average household income rose by 5.2% in 2015. Unfortunately, that conclusion puts too much weight on a useful, but flawed and incomplete, statistic. Among the more significant problems with the Census’s measure are that: 1) it excludes taxes, transfers, and compensation like employer-provided health insurance; and 2) it is based on surveys rather than data. Even if precisely measured, income data exclude important determinants of economic well-being, such as the hours of work needed to earn that income.
While thinking about the question, we came across a recently published article by Charles Jones and Peter Klenow, which proposes an interesting new measure of economic welfare. While by no means perfect, it is considerably more comprehensive than average income, taking into account not only growth in consumption per person but also changes in working time, life expectancy, and inequality. Moreover, it can be used to assess economic performance both across countries and over time.
The Jones-Klenow method can be illustrated by a cross-country example. Suppose we want to compare the economic welfare of citizens of the U.S. and France in 2005.
In 2005, as the authors observe, real consumption per person in France was only 60% as high as the U.S., making it appear that Americans were economically much better off than the French on average. However, that comparison omits other relevant factors: leisure time, life expectancy, and economic inequality. The French take longer vacations and retire earlier, so typically work fewer hours; they enjoy a higher life expectancy, presumably reflecting advantages with respect to health care, diet, lifestyle, and the like; and income and consumption are somewhat more equally distributed there than in the U.S. Because of these differences, comparing France’s consumption with the U.S.’s overstates the gap in economic welfare.
Similar calculations can be used to compare the U.S. and other countries. For example, this calculation puts economic welfare in the United Kingdom at 97% of U.S. levels, but estimates Mexican well-being at 22%.
The Jones-Klenow measure can also assess an economy’s performance over time. According to this measure, as of the early-to-mid-2000s, the U.S. had the highest economic welfare of any large country. Since 2007, economic welfare in the U.S. has continued to improve. However, the pace of improvement has slowed markedly.
Methodologically, the lesson from the Jones-Klenow research is that economic welfare is multi-dimensional. Their approach is flexible enough that in principle other important quality-of-life changes could be incorporated—for example, decreases in total emissions of pollutants and declines in crime rates.
What does the author say about the Jones-Klenow method?___
A. It is widely used to compare the economic growth across countries.
B. It revolutionizes the way of measuring ordinary people’s livelihood.
C. It focuses on people’s consumption rather that their average income.
D. It is a more comprehensive measure of people’s economic well-being.
【单选题】
Economically speaking, are we better off than we were ten years ago? Twenty years ago?
In their thirst for evidence on this issue, commentators seized on the recent report by the Census Bureau, which found that average household income rose by 5.2% in 2015. Unfortunately, that conclusion puts too much weight on a useful, but flawed and incomplete, statistic. Among the more significant problems with the Census’s measure are that: 1) it excludes taxes, transfers, and compensation like employer-provided health insurance; and 2) it is based on surveys rather than data. Even if precisely measured, income data exclude important determinants of economic well-being, such as the hours of work needed to earn that income.
While thinking about the question, we came across a recently published article by Charles Jones and Peter Klenow, which proposes an interesting new measure of economic welfare. While by no means perfect, it is considerably more comprehensive than average income, taking into account not only growth in consumption per person but also changes in working time, life expectancy, and inequality. Moreover, it can be used to assess economic performance both across countries and over time.
The Jones-Klenow method can be illustrated by a cross-country example. Suppose we want to compare the economic welfare of citizens of the U.S. and France in 2005.
In 2005, as the authors observe, real consumption per person in France was only 60% as high as the U.S., making it appear that Americans were economically much better off than the French on average. However, that comparison omits other relevant factors: leisure time, life expectancy, and economic inequality. The French take longer vacations and retire earlier, so typically work fewer hours; they enjoy a higher life expectancy, presumably reflecting advantages with respect to health care, diet, lifestyle, and the like; and income and consumption are somewhat more equally distributed there than in the U.S. Because of these differences, comparing France’s consumption with the U.S.’s overstates the gap in economic welfare.
Similar calculations can be used to compare the U.S. and other countries. For example, this calculation puts economic welfare in the United Kingdom at 97% of U.S. levels, but estimates Mexican well-being at 22%.
The Jones-Klenow measure can also assess an economy’s performance over time. According to this measure, as of the early-to-mid-2000s, the U.S. had the highest economic welfare of any large country. Since 2007, economic welfare in the U.S. has continued to improve. However, the pace of improvement has slowed markedly.
Methodologically, the lesson from the Jones-Klenow research is that economic welfare is multi-dimensional. Their approach is flexible enough that in principle other important quality-of-life changes could be incorporated—for example, decreases in total emissions of pollutants and declines in crime rates.
What do Jones and Klenow think of the comparison between France and the U.S. in terms of real consumption per person?___
A. It reflected the existing big gap between the two economies.
B. It neglected many important indicators of people’s welfare.
C. It covered up the differences between individual citizens.
D. It failed to count in their difference in natural resources.
【单选题】
Economically speaking, are we better off than we were ten years ago? Twenty years ago?
In their thirst for evidence on this issue, commentators seized on the recent report by the Census Bureau, which found that average household income rose by 5.2% in 2015. Unfortunately, that conclusion puts too much weight on a useful, but flawed and incomplete, statistic. Among the more significant problems with the Census’s measure are that: 1) it excludes taxes, transfers, and compensation like employer-provided health insurance; and 2) it is based on surveys rather than data. Even if precisely measured, income data exclude important determinants of economic well-being, such as the hours of work needed to earn that income.
While thinking about the question, we came across a recently published article by Charles Jones and Peter Klenow, which proposes an interesting new measure of economic welfare. While by no means perfect, it is considerably more comprehensive than average income, taking into account not only growth in consumption per person but also changes in working time, life expectancy, and inequality. Moreover, it can be used to assess economic performance both across countries and over time.
The Jones-Klenow method can be illustrated by a cross-country example. Suppose we want to compare the economic welfare of citizens of the U.S. and France in 2005.
In 2005, as the authors observe, real consumption per person in France was only 60% as high as the U.S., making it appear that Americans were economically much better off than the French on average. However, that comparison omits other relevant factors: leisure time, life expectancy, and economic inequality. The French take longer vacations and retire earlier, so typically work fewer hours; they enjoy a higher life expectancy, presumably reflecting advantages with respect to health care, diet, lifestyle, and the like; and income and consumption are somewhat more equally distributed there than in the U.S. Because of these differences, comparing France’s consumption with the U.S.’s overstates the gap in economic welfare.
Similar calculations can be used to compare the U.S. and other countries. For example, this calculation puts economic welfare in the United Kingdom at 97% of U.S. levels, but estimates Mexican well-being at 22%.
The Jones-Klenow measure can also assess an economy’s performance over time. According to this measure, as of the early-to-mid-2000s, the U.S. had the highest economic welfare of any large country. Since 2007, economic welfare in the U.S. has continued to improve. However, the pace of improvement has slowed markedly.
Methodologically, the lesson from the Jones-Klenow research is that economic welfare is multi-dimensional. Their approach is flexible enough that in principle other important quality-of-life changes could be incorporated—for example, decreases in total emissions of pollutants and declines in crime rates.
What is an advantage of the Jones-Klenow method?___
A. It can accurately pinpoint a country’s current economic problems.
B. It can help to raise people’s awareness of their economic well-being.
C. It can diagnose the causes of a country’s slowing pace of economic improvement.
D. It can compare a country’s economic conditions between different periods of time.
【单选题】
Economically speaking, are we better off than we were ten years ago? Twenty years ago?
In their thirst for evidence on this issue, commentators seized on the recent report by the Census Bureau, which found that average household income rose by 5.2% in 2015. Unfortunately, that conclusion puts too much weight on a useful, but flawed and incomplete, statistic. Among the more significant problems with the Census’s measure are that: 1) it excludes taxes, transfers, and compensation like employer-provided health insurance; and 2) it is based on surveys rather than data. Even if precisely measured, income data exclude important determinants of economic well-being, such as the hours of work needed to earn that income.
While thinking about the question, we came across a recently published article by Charles Jones and Peter Klenow, which proposes an interesting new measure of economic welfare. While by no means perfect, it is considerably more comprehensive than average income, taking into account not only growth in consumption per person but also changes in working time, life expectancy, and inequality. Moreover, it can be used to assess economic performance both across countries and over time.
The Jones-Klenow method can be illustrated by a cross-country example. Suppose we want to compare the economic welfare of citizens of the U.S. and France in 2005.
In 2005, as the authors observe, real consumption per person in France was only 60% as high as the U.S., making it appear that Americans were economically much better off than the French on average. However, that comparison omits other relevant factors: leisure time, life expectancy, and economic inequality. The French take longer vacations and retire earlier, so typically work fewer hours; they enjoy a higher life expectancy, presumably reflecting advantages with respect to health care, diet, lifestyle, and the like; and income and consumption are somewhat more equally distributed there than in the U.S. Because of these differences, comparing France’s consumption with the U.S.’s overstates the gap in economic welfare.
Similar calculations can be used to compare the U.S. and other countries. For example, this calculation puts economic welfare in the United Kingdom at 97% of U.S. levels, but estimates Mexican well-being at 22%.
The Jones-Klenow measure can also assess an economy’s performance over time. According to this measure, as of the early-to-mid-2000s, the U.S. had the highest economic welfare of any large country. Since 2007, economic welfare in the U.S. has continued to improve. However, the pace of improvement has slowed markedly.
Methodologically, the lesson from the Jones-Klenow research is that economic welfare is multi-dimensional. Their approach is flexible enough that in principle other important quality-of-life changes could be incorporated—for example, decreases in total emissions of pollutants and declines in crime rates.
What can we infer from the passage about American people’s economic well-being?___
A. It is much better than that of their European counterparts.
B. It has been on the decline ever since the turn of the century.
C. It has not improved as much as reported by the Census Bureau.
D. It has not been accurately assessed and reported since mid-2000s.
【单选题】
大学生的成才目标是___。
A. 培养德智体美全面发展的人才
B. 培养德智体美全面发展的社会主义建设者
C. 培养德智体美全面发展的社会主义建设者和接班人
D. 培养专业化、创新化的人才
【单选题】
世界政治格局发展的必然趋势是___。
A. “多极化”
B. 单边主义
C. 两极格局形成
D. 一超独霸
【单选题】
在全面发展的教育中德、智、体、美是缺一不可,统一存在的,其中处于主导地位的是___。
【单选题】
时代精神的内涵十分丰富,其中___居于核心地位。
A. 艰苦奋斗
B. 自强不息
C. 团结统一
D. 改革创新
【单选题】
民族精神是一个民族赖以生存和发展的精神支撑。中华民族在五千年的发展中所形成的伟大民族精神的核心是___。
A. 爱国主义
B. 人道主义
C. 科学主义
D. 革命英雄主义
【单选题】
下列名言反映中华民族是一个艰苦奋斗的民族的有___。
A. 艰难困苦,玉汝于成
B. 先天下之忧而忧
C. 生于忧患,死于安乐
D. 民无信不立
【单选题】
10。___是我们立党立国的根本指导思想
A. 马克思主义
B. 社会主义荣辱观
C. 社会主义思想道德
D. 爱国主义11. 当代大学生的历史使命是(A)
【单选题】
衡量大学生全面发展的一个重要标准是___
A. 知识渊博
B. 品质高尚
C. 德才兼备
D. 知行统一
【单选题】
独立生活意识指___
A. 自己的事情自己处理不需要别人管
B. 自己想干什么就干什么
C. 树立自信、自律、自立、自强的精神
D. 天马行空独来独往
【单选题】
___作为社会主义核心价值体系的精髓,解决的是应当具备什么样的精神状态和精神风貌的问题。
A. 马克思主义的指导地位
B. 中国特色社会主义的共同理想
C. 民族精神和时代精神
D. 社会主义荣辱观
【单选题】
人们对生活在其中的世界及人与世界的关系的总的看法和根本观点就是___
A. 世界观
B. 人生观
C. 价值观
D. 历史观
【单选题】
人生观的核心是___
A. 人生意义
B. 人生目的
C. 人生态度
D. 人生价值
【单选题】
人的本质属性是___
A. 自然属性
B. 自私自利
C. 社会属性
D. 趋利避害
【单选题】
社会主义社会人生价值标准是___
A. 是否拥有金钱财富
B. 自我价值实现的程度
C. 宗教信仰是否虔诚
D. 是否为人民群众尽心尽力服务
【单选题】
回答人为什么活着___
A. 人生态度
B. 人生目的
C. 人生价值
D. 人生意义
【单选题】
表明人应当怎样对待生活___
A. 人生态度
B. 人生目的
C. 人生价值
D. 人生意义
推荐试题
【单选题】
261车站的服务及必要的保障设施包括___。
A. 设备监控系统、火灾报警系统、通风、照明系统
B. AFC系统、无障碍设施
C. 电梯
D. 以上都是
【单选题】
262遇乘客电扶梯摔伤时,大声向乘客宣传“___”提示后,关闭扶梯。
A. 大家注意,马上停梯
B. 大家注意,请握紧扶手,现在停梯
C. 大家站稳,现在停梯
D. 马上停梯
【单选题】
263涉外服务礼仪中正确的是___。
A. 在谈话中,可以询问收入、年龄等
B. 忌姿势歪斜、手舞足蹈、以手指人、拉拉扯扯
C. 在具体礼节上,要过度热情
D. 可以随意评价他人、大声争辩
【单选题】
264下列符合客流疏导规范语言的是___。
A. 请您不要拥挤,顺序进站
B. 请您听从工作人员的指挥,顺序进站
C. 目前地铁客流较大,我们正在采取限流措施,请您配合
D. 以上都是
【单选题】
265当无意碰撞或影响到乘客时,应立即___,取得对方谅解。
A. 安抚
B. 耐心劝导
C. 微笑示意
D. 表示歉意
【单选题】
266以下说法错误的是___。
A. 行动不便者、精神病患者等应当由其监护人或者其他健康成年人陪同乘车
B. 衣冠不整、醉酒肇事等不文明行为者及因疾病、健康状况可能危及其他乘客者不得进站乘车
C. 列车因故不能继续运行时,乘客应服从工作人员安排或者换乘其他交通工具
D. 乘客应自觉遵守轨道交通乘客守则,违反本守则的,运营单位无权劝离或拒绝提供服务
【单选题】
268根据中华人民共和国国家标准《城市轨道交通客运服务》中,对服务设施的可靠度描述错误的是___。
A. 售票机可靠度应大于或等于98%
B. 进出站闸机可靠度应大于或等于99%
C. 自动扶梯可靠度应大于或等于98%
D. 车站乘客信息系统可靠度应大于或等于98%
【单选题】
269根据中华人民共和国国家标准《城市轨道交通客运服务》,安全服务设施应保持___%的可用性。
A. 98
B. 98.5
C. 99
D. 100
【单选题】
270准点率是指___。
A. 全部开行列车次数/准点列车次数
B. 准点列车次数/全部开行列车次数
C. 非准点列车次数/全部开行列车次数
D. 全部开行列车次数/非准点列车次数
【单选题】
271有效乘客投诉率是指___。
A. 有效乘客投诉次数/客运量
B. 乘客投诉次数/客运量
C. 有效乘客投诉次数/乘客投诉次数
D. 乘客投诉次数/有效乘客投诉次数
【单选题】
272有效乘客投诉回复率是指___。
A. 有效乘客投诉次数/已回复的有效乘客投诉次数
B. 已回复的有效乘客投诉次数/客运量
C. 已回复的有效乘客投诉次数/有效乘客投诉次数
D. 乘客投诉次数/有效乘客投诉次数
【单选题】
273应急服务应以保障乘客___为首要目标。
A. 舒适
B. 准点
C. 便捷
D. 人身安全
【单选题】
275售票机可靠度应大于或等于___。
A. 97%
B. 98%
C. 99%
D. 100%
【单选题】
276列车拥挤度是指___。
A. 高峰小时最大断面客流量/线路实际运输能力
B. 高峰小时平均断面客流量/线路实际运输能力
C. 线路日均客运量/线路实际运输能力
D. 线路日均客运量/线路运营长度
【单选题】
277当有___条以上具有换乘功能的线路时,应具备乘客一次性购票[卡],连续乘坐不同线路的功能,实现线网一票[卡]通用功能。
【单选题】
278运营单位对车站内无人认领的物品应立即转移至远离乘客的区域并进行___
A. 遗弃
B. 车站保管
C. 自行处理
D. 安全检查
【单选题】
279运营单位应在车站___处张贴禁止携带易燃易爆化学危险品进站乘车的警告标志。
A. 站台
B. 站厅
C. 入口
D. 乘客服务中心
【单选题】
280车站客运电梯日常开启和关闭应由___操作。
A. 车站客运服务人员
B. 保洁人员
C. 安检人员
D. 志愿者
【单选题】
281服务组织的自我评价,每年不应少于___次;评价结果应在车站公示,宜向社会公布。
【单选题】
Please stand firm and hold the handrail,do not run or walk in the wrong direction. 此句应用于___场景下。
A. 刷卡进站
B. 上下列车
C. 搭乘扶梯
D. 进出车站
【单选题】
283中文语句“请注意,因车站进站闸机故障,请听从工作人员指引,从临时通道进站,不便之处敬请谅解。”翻译成英文语句为:___。
A. Your attention please! Please add-value at the C u s t e r m e r S e r c i c e Center as the Value Machines are not working. We apologize for any inconvenience this might cause.
B. Your attention please! Please buy ticket at the C u s t e r me r S er c i c e Center as the ticket machines are not working. We apologize for any inconvenience this might cause.
C. Your attention please! Please follow staff directions to enter as the entry gates are not working. We apologize for any inconvenience this might cause.
D. Your attention please! Station lighting is under emergency repair but trains are still running. Please contact staff if you need any assistance. We apologize for any inconvenience this might cause.
【单选题】
284严禁携带充气气球进站,译成英文应该是___。
A. No balloons are allowed in metro.
B. Please don't squat, it is dangerous.
C. All passengers, please be careful and stay back.
D. Please stand behind the yellow safety line while waiting for the train.
【单选题】
乘客投诉处理中应把握四项基本原则,即___。
A. 倾听、交流、辩解、快捷
B. 拖延、克制、沟通、妥协
C. 理解、克制、真诚、快捷
D. 解释、申诉、交流、沟通
【单选题】
286列车进站前及进站时,站务人员应该说的标准用语是___。
A. 各位乘客,为了您和他人的安全,请在黄色安全线内排队候车,谢谢合作
B. 上车的乘客请注意,请小心列车与站台的空隙,先下后上,谢谢合作
C. 各位乘客,车门即将关闭,没有上车的乘客请您耐心等候下一趟列车,谢谢合作
D. 您好,为了您和他人的安全,请不要携带气球乘车,谢谢合作
【单选题】
287乘客感到不满意所采取的投诉的表达方式可以分为电话投诉、书面投诉和___三种。
A. 网络投诉
B. 上访
C. 哭诉
D. 当面口头投诉
【单选题】
288___担负整个车站的票务工作,是车站最繁忙的场所之一,其服务水平的高低直接影响整个车站的服务质量。
A. 售检票设备
B. 站厅
C. 乘客服务中心(售票室)
D. 站台
【单选题】
___是为乘客服务的第一工具,城市轨道交通客运服务人员与乘客的交流主要是借助它进行的,它对做好服务工作有十分突出的作用。
【单选题】
290对轨道交通服务人员来说,___不仅是自身文化素质和礼貌修养的体现,更是对乘客的尊重与热情的体现。
【单选题】
291城市轨道交通服务礼仪是城市轨道交通优质服务的重要组成部分,不仅有利于员工提高个人的内在修养,而且能够提升轨道交通运营企业的___。
A. 经济收入
B. 物质基础
C. 企业文化
D. 企业形象
【单选题】
292从乘客进站到上下车、出站,这几个环节的服务应该是以售检票和___为中心的。
A. 安全检查
B. 车辆维护
C. 乘客导向
D. 乘客问询
【单选题】
341地铁客运组织工作必须坚持集中领导、___的原则。
A. 单一指挥
B. 统一指挥
C. 双重指挥
D. 多重指挥
【单选题】
342紧急情况下,利用一切通道和出口迅速将乘客从危险区域全部转移到安全区域,称为___。
【单选题】
343当列车在车站出现异常时,需要使全部乘客从列车车厢全部下车称为___。
A. 清车(清客)
B. 引导
C. 隔离
D. 疏散
【单选题】
344用某种方式或设备人为地隔开人群或封闭某个区域,称为___。
【单选题】
345统计表明地铁车站客流每年7、8月份较平时有明显增加,这种现象称之为___
A. 节假日大客流
B. 暑期大客流
C. 大型活动大客流
D. 恶劣天气大客流
【单选题】
346当车站内出现多对站台门不能开启的状况的时候值班站长不应该操作的是___
A. 当看到多对站台门不能开启的时候,及时按下紧急停车按钮
B. 接到站台门故障信息后,及时通知巡视岗和车站督导员到达站台处理
C. 将信息报行车值班员和故障报警中心
D. 跟进站台门维修情况,并将站台门的故障和修复情况报行车调度员
【单选题】
347车站在某一时段集中到达的,客流量超过车站正常客运设施或客运组织措施所能承担的流量时的客流,称为___。
A. 高峰客流
B. 日客流
C. 大客流
D. 小时客流
【单选题】
348全日分时最大断面客流量通常是在___小时断面客流量的基础上确定。
【单选题】
349大客流的形成原因,下列最不可能的是:___。
A. 节假日
B. 正常天气
C. 车站周边大型活动
D. 工作日早高峰
【单选题】
350《地铁设计规范》中1 m宽楼梯的双向混行最大通过能力每小时通过人数为___
A. 2700人
B. 3200人
C. 3700人
D. 4200人