相关试题
【单选题】
机组餐食的烤制时间___
A. 与旅客餐同时烤
B. 询问机级吃饭时间后决定
C. 必须在旅客用完餐后
D. 第一餐旅客用餐后,第三餐旅客用餐前
【单选题】
遇有团体旅客,乘务员发放CIQ单子时应___
A. 必须逐一帮助填写
B. 交由团体领队
C. 旅客自行填写,如遇不会时乘务员帮助
D. B+C
【单选题】
起飞前,可以为头等、公务旅客在地面提供___
A. 矿泉水、橙汁
B. 矿泉水、香槟、茶水
C. 任何饮料
D. 橙汁、香槟
【单选题】
内场乘务员在地面做准备时,事先冰镇的酒类是___
A. 香槟、红酒、白酒
B. 红葡萄酒、白葡萄酒、啤酒
C. 香槟、红葡萄酒、啤酒
D. 香槟、白葡萄酒、啤酒
【单选题】
340-300机组休息室前、后舱负责乘务员分别由___
A. 前2号,后8号
B. 前1号,后7号
C. 前12号,后10号
D. 前3号,后9号
【单选题】
340-600机组休息室前、后舱负责乘务员分别为___
A. 前3号、后7号
B. 前12号,后9号
C. 前1号,后8号
D. 前2号,后10号
【单选题】
远程航线最后一餐值班乘务员应在供应前___从冷藏箱内取出。
A. 半小时
B. 1小时
C. 1个半小时
D. 2个小时
【单选题】
注意客舱温度的调节,夜间飞行最适当的温度为___
A. 22—24
B. 18—20
C. 19—25
D. 21—23
【单选题】
供应完第二餐后,乘务员播放填写所飞国C.I.Q单时,应___
A. 边发边帮助填写
B. 让旅客不要急于填写,等广播完毕再填
C. 让旅客迅速完成
D. 乘务员交待会填写的旅客填写
【单选题】
乘务员在旅客上机后应对出口座位处旅客进行评估,如旅客认为无力进行协作时应___
A. 调换其座位
B. 对其进行劝说
C. 指定其必须负责
D. 让其下机
【单选题】
值班期间乘务员应调节好灯光,让旅客休息灯光应在___
A. 10%
B. 50%
C. 100%
D. 全部关闭
【单选题】
值班时间安排乘务员每一轮不得起过___
A. 1小时
B. 1个半小时
C. 2个小时
D. 2个半小时
【单选题】
迎客时如遇旅客行李过大过重应___
A. 旅客自行解决
B. 帮助安放
C. 交待托运
D. A+C
【单选题】
归还旅客衣服时应在___
A. 飞机落地后滑行时
B. 下降时
C. 开门前
D. 安全检查后
【单选题】
归还旅客禁区运物品应在___
A. 飞机落地后滑行时
B. 下降时安检时
C. 开门前
D. 送客时
【单选题】
美国航线应在___广播检疫规定,让旅客自行处理所带物品。
A. 旅客登机完毕
B. 第一餐供餐完毕
C. 第三餐供餐完毕
D. 旅客下机前
【单选题】
如发现旅客携带违禁物品如肉类、果蔬等时应___
A. 因不涉及乘务员所以视而不见
B. 帮助其处理掉
C. 让旅客自行处理
D. B+C
【单选题】
值班期间不应关闭的客舱灯光是___
A. 顶灯
B. 侧顶灯
C. 过道灯
D. 阅读灯
【单选题】
如检查客舱设备时,发现有损坏处应___
A. 填写客舱维护记录本
B. 报告乘务长
C. 贴上标签停止使用
D. A+B+C
【单选题】
客舱记录本是指___
A. 核实、记录维修本
B. 乘务日志记录本
C. 特殊旅客记录本
D. 要客服务记录本
【单选题】
在旅客登机完毕后,需经得___允许方可开门。
A. 乘务长
B. 主任乘务长
C. 数客乘务员
D. 机长
【单选题】
飞机到达站后,需得到___同意后旅客方可下机。
A. 机长
B. 主任乘务长
C. 地面总指挥
D. C.R.Q全体人员
【单选题】
国际航班乘务员广播时应同时报___
A. 北京时间、国际标准时间
B. 北京时间、当地时间
C. 当地时间、国际标准时间
D. A+B
【单选题】
乘务长应将客舱需维修处填写在___
A. 任务书上
B. 飞行记录本上
C. 客舱维护记录本上
D. 服务质量跟踪表上
【单选题】
旅客在白天供餐时,客舱灯光应调在___
A. 10%
B. 50%
C. 100%
D. 以上均可
【单选题】
广播下降安全检查应在飞机落地前___
A. 40分钟
B. 30分钟
C. 15分钟
D. 10分钟
【单选题】
如拉圾筒装满,乘务员可将拉圾倒入___
A. 餐车内
B. 厕所内拉圾筒
C. 储藏柜
D. 纸盒内或餐车内
【单选题】
客舱服务中得到优先关照的应是____。___
A. 公司职员
B. 特殊旅客
C. 外国来宾
D. 妇女儿童
【单选题】
根据老弱病残旅客自卑和自尊并存的心理特点,他们的个性都比较____。___
A. 随意
B. 好强
C. 固执而倔强
D. 坚强
【单选题】
下列哪一种机型担架旅客的固定位置是正确的____。___
A. A320:Y舱第一排ABC座
B. A300:27排CDEF座
C. A340:24排DEFG座
D. MD90:最后三排A、B座
【单选题】
担架旅客的代码是____。___
A. STCR
B. MEDA
C. WCHR
D. DEAF
【单选题】
病残旅客代码STCR相对应的中文名称叫____。___
A. 盲人旅客
B. 担架旅客
C. 聋哑旅客
D. 轮椅旅客
【单选题】
轮椅旅客要____。___
A. 优先登机、优先下机
B. 优先登机、最后下机
C. 最后登机、最后下机
D. 最后登机、优先下机
【单选题】
每一航班上_____。___
A. WCHS、WCHC各限两名
B. WCHS、WCHC不受限制
C. WCHR、WCHS各限一名
D. WCHS或WCHC只限两名
【单选题】
轮椅旅客在每一航班、每一航段内限载二名旅客____。 ___
A. WCHC和WCHS
B. WCHR和WCHS
C. WCHS和WCHF
D. WCHR和WCHC
【单选题】
轮椅旅客的三种不同代码是_____。___
A. STCR、 MEDA、 WCHC
B. BLND 、MEDA、 DEAF
C. BLND 、WCHC 、DEAF
D. WCHR 、WCHC 、WCHS
【单选题】
旅客不能自行上下飞机,但在机舱内可以走到自己的座位上去,这种旅客的代码为_____。___
A. WCHR
B. WCHI
C. WCHS
D. WCHC
【单选题】
搀扶盲人旅客的方法是_____。___
A. 让乘务员拉着盲人旅客的手臂,不断提醒前后左右方位
B. 让盲人旅客拉着乘务员的手臂,不断提醒前后左右方位
C. 让乘务员扶着盲人旅客的身体,不断提醒前后左右方位
D. 让乘务员拉着盲人旅客的手杖,不断提醒前后左右方位
【单选题】
导盲犬可将其安排在旅客座位的_____地板上,导盲犬的头应朝向___。___
A. 右侧 过道
B. 左侧 壁板
C. 前方 旅客本人
D. 前方 过道
【单选题】
对盲人旅客不要介绍的机上设备是_____。___
A. 阅读灯
B. 通风口
C. 呼唤铃
D. 衣帽间
推荐试题
【单选题】
Tom is a book lover. ______ likes reading very much.
A. He B. She C. You D. It
【单选题】
—May I listen to the music here, Mr. White?
—Sorry, you’d better it like that.
A. not to do B. not do to
C. dont do D. not do
【单选题】
3.—Did you have a good time at Lauras birthday party?
— Yes, indeed. Its several years ________ I enjoyed myself so much.
A. when B. before C. since D. that
【单选题】
4. —___________ is the Summer Palace from here?
About three kilometers away. You can take the No. 35 bus.
A. How long B. How far C. How often D. How much
【单选题】
5. I was looking for a birthday gift for my mother, but I couldnt find ______ suitable.
A. anything B. something C. nothing D. everything
【单选题】
6. A friend of my ____ and I are going to visit_______ next week.
A. father; Browns B. father's; Browns
C. father; the Browns D. father's; the Browns
【单选题】
7. She ______ very hard since she came to our school.
A. studies B. has studied C. is studying D. studied
【单选题】
8. — Who will send you to the new school, your mom or your dad?
— _______. Ill go there by myself.
A. Both B. Either C. Neither D. None
【单选题】
9.—Well do what we can ____English well this term.
—It’s high time for you to work hard.
A. study B.to study C. be studied D. be studying
【单选题】
10. —I’m going to Flower Bookstore. Could you tell me ______?
— Sorry, I don’t know. I’m new here.
A. where it is B. where was it C. where is it D. where it was
【单选题】
11. How do you like the dishes, Eric?
— Fantastic! Nothing tastes ________.
A. nice B. better C. terrible D. worse
【单选题】
12. ______ Lin Feng has to work late, she always wears a smile on her face.
A. Because B. If C. Until D. Though
【单选题】
13.You can save money _______ you buy cheaper things.
A. before B. unless C. if D. until
【单选题】
14. We will have a _________ holiday after the exam.
A. two-month B. two month’s C. two month D. two-months
【单选题】
15. —We will build an underground in Xuzhou before 2015.
— Wow, _______! Will it pass our place?
A. what an excited news B. how excited the news is
C. what exciting news D. how exciting
【单选题】
16. — Emily, here’s a dictionary.I hope it will help you in some way.
— Thank you.It’s ________ what I need.
A. almost B. still C. only D. just
【单选题】
17. —Oh.I’m hungry.Mum, can I have the hamburger on the plate?
—No.It tastes .
A. terribly B. terrible C. good D. well
【单选题】
18. —We can invite our teachers to the farewell party next Saturday.
—Yes, ______? I’ll call them at once.
A. what for B. what C. why not D. why
【单选题】
19.You can ________ ask the old man to move away to any other place because he has lived ________ here for at least sixty years.
A. hardly; alone B. hard; alone
C. hardly; lonely D. hardly; lonely
【单选题】
20.—I’m going back to see my grandparents this weekend.
—________.
A. It’s very nice of you B. You’d better hurry
C. Say goodbye to them D. Give my best wishes to them
【单选题】
21.—Why not take ____ umbrella with the sign “Made in China”? It is useful.
—What _______ good advice it is!
A. an; a B. a; a C. an; \ D. \; a
【单选题】
22. —Do you know the boy________ is sitting next to Peter?
— Yes. He is Peter’s friend. They are celebrating his ________ birthday.
A. who; ninth B. that; ninth C. /; ninth D. which; ninth
【单选题】
23. It was dark, ______ I couldnt see what was happening.
A. or B. though C. but D. so
【单选题】
24.—You can use MSN to talk with Vivien on the Internet.
—I know. But can you tell me ________?
A. what I can use it B. when I can use it
C. why can I use it D. how can I use it
【单选题】
25. _______ are you going to the School Uniform Exhibition, Amy ?
To learn about different styles of school uniform.
A. What B. Where C. Which D. Why
【单选题】
( ) 26. Where does the writer of "The little Prince" come from?
A.England. B.France. C.America. D.China.
【单选题】
( ) 27. What does the prince do after the fox tells him a secret?
A.He cares more about a flower and a sheep.
B.He meets many more strange adults on other planets.
C.He realizes his love for the rose and he goes back to his planet.
D.He discovers interesting things such as a snake, other roses and a fox
【单选题】
( ) 28. What does "The little Prince" mainly talk about? It' s about _________.
A.the adult world B.the planet B -612
C.a rose and a fox D.the adventure of a young prince
【单选题】
( ) 29. What is the writer's main purpose(目的)in writing this passage?
A.To tell the readers his life story.
B.To tell people what kind of person his father was.
C.To tell the readers what present he got from his father.
D. To let people know how poor he was.
【单选题】
( ) 30. Why did the father not ask his son not to do this and do that?
A.Because he felt quite confident of his son.
B.Because he was born from a poor family.
C.Because he was a man of few words.
D.Because he didn't want to be much too strict with his son.
【单选题】
( ) 31. What would someone learn from this passage?
A.How to live by oneself. B.How to stand on one's own feet.
C.What a good father should do. D.What the self-important is like.
【单选题】
( ) 32. What may be the proper Chinese for the underlined part in the passage?
A.闲暇时光 B.学费 C.精神空虚 D.经济不足
【单选题】
( ) 33. Why did Natalie Smith pay for the six cars behind her?
A. She had seven tickets.
B. She hoped to please others.
C. She knew the car drivers well.
D. She wanted to show kindness.
【单选题】
( ) 34. Judy Foreman copied down the phrase because she ___ .
A. thought it was beautifully written
B. wanted to know what it really meant
C. decided to write it on a warehouse wall
D. wanted her husband to put it up in the classroom
【单选题】
( ) 35. Who came up with the phrase according to the passage?
A. Judy Foreman. B. Natalie Smith. C. Anne Herbert D. Alice Johnson.
【单选题】
( ) 36. What can we infer from the last paragraph?
A. People should practice random kindness to those in need.
B. People who receive kindness are likely to offer it to others.
C. People should practice random kindness to strangers they meet.
D. People who receive kindness are likely to pay it back to the giver.
【单选题】
( ) 37.The greatest river for navigation is ___________.
A. the Nile B. the Amazon C. the Mekong D. the Mississippi
【单选题】
( ) 38. From a dam, people can use the water for ___________.
A. keeping the rivers clean B. only making electricity
C. irrigation and making electricity D. washing clothes
【单选题】
( ) 39. The water in the river is polluted because of _____________.
A. people's drinking water too much B. people's swimming in the river too much
C. chemicals and other materials D. people's building a dam across a river
【单选题】
( ) 40. The best title of the passage is ___________.
A. Rivers in Cities B. The importance of Rivers
C. Transportation D. Natural Resources