【多选题】
Your manager has given you a bash script that retrieves data for ESXi 6.x host configurations. This data needs to be collected right after the installation of a host and must be run directly on the host. Which two actions can be used to run this script on an ESXi host? (Choose two.)___
A. Connect to the host with Ruby vSphere Console and run the script from there.
B. Enable SSH access from the Direct Console User Interface.
C. Enable the ESXi Shell from the
D. irect Console User Interface.
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相关试题
【多选题】
Which two are true about the Risk badge in vRealize Operations? (Choose two.)___
A. The Risk badge indicates potential future problems that may degrade the performance of the system.
B. Risks may require attention in the near future.
C. The Risk badge indicates problems that are degrading performance of the system.
D. Risks require attention now to correct system performance problems.
【多选题】
vSphere Update Manager allows which two virtual machine attributes to be upgraded? (Choose two.)___
A. Virtual machine firewall policies for NSX.
B. Software Packages in the virtual machine.
C. Virtual machine Hardware Version.
D. VMware Tools Upgrade.
【多选题】
What are two benefits of using NFS 4.1 with vSphere 6.x as compared to NFS 3? (Choose two.)___
A. NFS 4.1 supports Kerberos Authentication
B. NFS 4.1 supports multipathing
C. NFS 4.1 supports IPv6
D. NFS 4.1 supports hardware acceleration
【多选题】
Which three statements are true regarding Fault Tolerance? (Choose three.)___
A. Applications need to be continuously available to users.
B. Applications without native clustering capabilities can be protected.
C. Custom clustering solutions are complicated to configure and maintain.
D. Applications that have 16 vCPUs are supported.
E. Prevents application crashes by analyzing the workload and correcting problems.
【多选题】
Which two statements are true regarding VMware vSphere Flash Read Cache (vFRC)? (Choose two.)___
A. Cache fills and cache evictions happen in the granularity of a cache block size.
B. vFRC caches data from both read and write I/Os, but write I/Os are always serviced by the underlying storage.
C. vFRC caches data from both read and write I/Os, but write I/Os are always serviced by the underlying cache data.
D. Cache fills and cache evictions happen in the granularity of the disk block size.
【多选题】
What are two possible causes of Storage Distributed Resource Scheduler (SDRS) being disabled on one or more virtual machine disks in a datastore cluster? (Choose two.)___
A. The virtual machine has vSphere Fault Tolerance disabled.
B. The virtual machine is a template.
C. The virtual machine swap file is on a shared datastore.
D. The disk is a CD-ROM/ISO file.
【多选题】
An administrator attempts to install vCenter Single Sign-On Server. The installer returns an error message indicating that the installation failed. Prior to the installation, all setup prerequisites were met. The administrator has generated a vCenter Server Single Sign-On support bundle. Which two files should the administrator analyze to determine the cause of the failure? (Choose two.)___
A. Server\utils\logs\imsTrace.log
B. Server\utils\logs\install.txt
C. %TEMP%\utils\logs\vminst.log
D. %TEMP%\vminst.log
【多选题】
An administrator is unable to remove an ESXi 6.x host from a vSphere Distributed Switch. What are two likely reasons for this issue? (Choose two.)___
A. Vmkernel interfaces on the switch are still in use.
B. VM Network port group adapters are connected to different switch.
C. Physical NICs are migrated to different switch.
D. VM Network adapters are connected to this switch.
【多选题】
Which two Identity Sources are available to add for vCenter Single Sign-On authentication? (Choose two.)___
A. LocalOS
B. OpenLDAP
C. NIS as an LDAP Server
D. VCMSDS
【多选题】
What are three goals of resource management within a cluster? (Choose three.)___
A. To prevent virtual machines from monopolizing resources and to guarantee predictable service rates.
B. To exploit undercommitted resources and overcommit with graceful degradation.
C. To provide solutions to potential problems that you might encounter when using vCenter Server.
D. To control the relative importance of virtual machines and provide flexible dynamic partitioning.
E. To provide additional network administration capabilities.
【多选题】
Which three actions can be taken as a result of executing the vSphere Update Manager 6.x scan and remediation wizards? (Choose three.)___
A. Install and upgrade software in virtual machines.
B. Upgrade the firmware on ESXi host devices.
C. Upgrade and Patch ESXi hosts.
D. Install and update third-party software on hosts.
E. Upgrade virtual machine hardware.
【多选题】
Which two statements are true about deploying and using vSphere Replication? (Choose two.)___
A. ESXi hosts managed by a single vCenter Server instance require a connection between the two vSphere Replication appliances.
B. Sites managed by different vCenter Server instances require a connection between the two vSphere Replication appliances.
C. Sites managed by different vCenter Server instances require the use of Site Recovery Manager and a connection between the two vSphere Replication appliances.
D. ESXi hosts managed by a single vCenter Server instance require a single vSphere Replication appliance.
【多选题】
An administrator is attempting to power on a virtual machine, but the task is hanging at 95%. What three scenarios best explain why this problem is happening? (Choose three.)___
A. A virtual machine question is currently being posed to the administrator.
B. Another task for the virtual machine or other component is already in progress.
C. The VMware High Availability cluster has insufficient resources to guarantee failover.
D. The host has lost access to the storage device containing the virtual machine files.
E. The host is under resource contention and unable to power on the virtual machine.
【多选题】
Which three features are not supported when using Fault Tolerance in vSphere 6.x? (Choose three.)___
A. Virtual Volumes (VVOLS)
B. Storage vMotion
C. Virtual Machine Component Protection
D. vMotion
E. vSphere Distributed Switches
【多选题】
Which two storage controller configurations can be used with Virtual SAN? (Choose two.)___
A. SAS controllers in Passthrough mode
B. SAS controllers in RAID0 mode
C. SAS controllers in RAID1 mode
D. SAS controllers in RAID10 mode
【多选题】
Which three are requirements when using vMotion to move a virtual machine across vCenter Server systems? (Choose three.)___
A. Both vCenter Servers must be using Enhanced Linked Mode.
B. Both vCenter Servers must be in the same Single Sign-On Domain.
C. Time must be synchronized.
D. Duplicate VM MAC addresses must be configured.
E. Both vCenter Servers must have High Availability enabled on source and destination clusters.
【多选题】
Which two components can be used when configuring Enhanced Linked Mode? (Choose two.)___
A. vCenter Server Appliance
B. vRealize Operations Manager
C. vSphere Management Appliance
D. vCenter Server for Windows
【多选题】
An organization has a number of virtual machines that would benefit from Fault Tolerance. These include: <A single vCPU Apache Server> < A dual vCPU vCenter Server> < A quad vCPU SQL Server> <An eight vCPU Hadoop Server>. Which two virtual machines can be configured to use VMware Fault Tolerance? (Choose two.)___
A. Apache Server
B. vCenter Server
C. SQL Server
D. Hadoop Server
【多选题】
Which two badges are major badges in vRealize Operations? (Choose two.)___
A. Risk
B. Efficency
C. Workload
D. Faults
【多选题】
An administrator is deploying multiple Windows 2003 Virtual Machines from the same template. What two steps should be taken to avoid network conflicts? (Choose two.)___
A. Customize the guest operating system.
B. Install VMware Tools into the new virtual machines.
C. Copy the Microsoft Sysprep tools onto the vCenter Server system.
D. Ensure the e1000 vmnic is selected for each new virtual machine.
【多选题】
Which three conditions would prevent Storage I/O Control from being enabled on a group of datastores? (Choose three.)___
A. The datastores planned for the solution are used by different vSphere clusters.
B. A datastore planned for the solution is configured as a Raw Device Mapping file.
C. A datastore planned for the solution has three extents.
D. A datastore planned for the solution is configured as NFS.
E. The organization has an Enterprise license.
【多选题】
Which two actions are prerequisites to adding ESXi 6.x hosts to a vSphere Distributed Switch? (Choose two.)___
A. Verify that there is at least one Distributed Port Group on the Distributed Switch.
B. Verify that the Distributed Port Group have active uplinks configured in its teaming and failover policy.
C. Verify that the
D. istributed Switch has been configured with a Network Profile.
【多选题】
An organization has configured Distributed Power Management (DPM) on a vSphere 6 cluster. The organization wants to be alerted when an ESXi host has been powered down by DPM. Which two options represent the type and name of the alarm that would accomplish this? (Choose two.)___
A. DrsEnteringStandbyModeEvent
B. DrsEnteredStandbyModeEvent
C. Event-based
D. Condition-based
【多选题】
Which two allow for the disabling of Network Rollback operations? (Choose two.)___
A. Modifying the vpxd advanded configuration options and adding the config.vpxd.network.rollback key
B. Modifying the C:\ProgramData\VMware\CIS\cfg\vmware-vpx\vpxd.cfg file and adjusting the<rollback> xml tag
C. Modifying the C:\ProgramData\VMware\CIS\cfg\vmware-vpx\vpxd.cfg file and adjusting the <networkrollback> xml tag
D. Modifying the C:\ProgramData\VMware\CIS\cfg\vmware-vpx\firstboot\vpxd-service- spec.prop file and adjusting the <rollback> xml tag
【多选题】
An administrator is tasked with performing a vMotion migration of a virtual machine. The virtual machine is configured as follows: <vSphere Flash Read Cache (vFRC) enabled> <Is part of a Distributed Resource Cluster (DRS) Cluster> Which two statements are true? (Choose two.)___
A. Each ESXi host in the cluster supports multiple virtual flash resources.
B. Each ESXi host in the cluster supports one virtual flash resource.
C. DRS treats powered-on virtual machines with Flash Read Cache as having a preferred affinity to their current host and moves them only for mandatory reasons.
D. DRS treats powered-on virtual machines with Flash Read Cache as having a required affinity to their current host and does not move them.
【多选题】
An administrator is using the Host Failures to Tolerate Admission Control Policy for a vSphere High Availability ___ cluster. When configuring this setting on the cluster, the administrator sees this error message: <Insufficient resources to satisfy HA failover level on cluster > What are two likely causes for the error? (Choose two.)(AB)
A. The hosts in the cluster are disconnected.
B. A host in the cluster is displaying an HA error.
C.
D. istributed Resource Scheduler has not been configured on the cluster.
【多选题】
What are two ways to identify TCP/IP stack information? (Choose two.)___
A. Using the vSphere Web Client
B. Using esxcli network ip netstack
C. Using esxcfg-netstack
D. Using the vSphere Client
【多选题】
Which two actions are required when enabling vFlash Read Cache for a virtual machine's virtual disk? (Choose two.)___
A. A value in the Virtual Flash Read Cache text box must be entered.
B. A Flash Resource Pool for Cache size reservation must be entered.
C. The Device backing and the block size must be configured.
D. The
E. nable virtual flash host swap cache check box must be selected.
【多选题】
What two IT infrastructure components are virtualized by vSphere Essentials? (Choose two.)___
A. Networks
B. Applications
C. Storage
D. Management
【多选题】
When attempting to access a virtual machine, an administrator is unable to login using the vSphere credentials. What two options are probable causes of the authentication failure? (Choose two.)___
A. The vSphere credentials have not been granted permissions.
B. The vSphere credentials are granted read-only permissions.
C. The vSphere credentials are granted no-access permissions.
D. The vSphere credentials are not a member of the local administrator group.
【多选题】
An administrator is performing a scripted installation of ESXi 6.x. In which three locations does the script need to be? (Choose three.)___
A. PXE Server
B. HTTPS
C. FTP
D. NFS
E. VVOLs Datastore
【多选题】
In order for a company to meet regulatory requirements, all ESXi 6.x Hosts must be configured to direct logs to a syslog server. What are two ways ESXi hosts can configured for this action? (Choose two)___
A. Use the esxcli system syslog command.
B. Edit them in the ESXi host Advanced System Settings.
C. From the Syslog collector user interface of the Web Client.
D. Syslog logging is not available for
E. SXi Hosts.
【多选题】
Which three actions can be executed when an alarm is triggered? (Choose three.)___
A. Send an email.
B. Send an SNMP trap.
C. Run a script or command.
D. Run an Orchestrator workflow.
E. Send a trigger to syslog.
【多选题】
An administrator is attempting to power on a virtual machine, but is unable to do so. Which two reasons are probable causes of the failure? (Choose two.)___
A. Storage access to the virtual machine swap file has been lost.
B. One of the virtual machine VMDK files is locked.
C. Virtual machine is running CentOS 7.0 64-bit.
D. Virtual machine has Hyper-Threading enabled.
【多选题】
An administrator has configured a host profile so that ESXi 6.x hosts will point to the corporate NTP server for time synchronization. The NTP server is located at 10.0.30.213, but time has not been synchronized properly across the ESXi hosts. The administrator reviews Host Profile settings as shown in the Exhibit. Which two steps are required to resolve the issue? (Choose two.)___
A. Correct the NTP server IP address.
B. Check the host for host profile compliance.
C. Remediate the host based on the updated host profile.
D. Change the NTP server to the FQDN as IP Addresses are not supported.
【多选题】
An administrator is attempting to migrate a large Hadoop virtual machine using vMotion. The administrator notices a delay when the machine is quiesced. The Hadoop virtual machine is processing many transactions a second to an in-memory database. Which two actions would help reduce the amount of time needed to perform a vMotion on this virtual machine? (Choose two.)___
A. Use multiple NICs for the vMotion vmkernel port.
B. Use a 10Gbps Network card for the vMotion vmkernel port.
C. Add an additional management network to help transmit the data quicker.
D. Disable Fault Tolerance before performing the vMotion.
【多选题】
An administrator is installing a new network card in an ESXi 6.x host that is part of a vSphere cluster. When the host is placed into maintenance mode, the vSphere Web Client displays the progress bar at 2% for over 30 minutes. Which two are likely reasons for this occurrence? (Choose two.)___
A. Maintenance mode is unable to migrate all virtual machines from the host.
B. There is a large number of virtual machines that must be migrated from the host.
C. VMware High Availability is in the process of reconfiguring the cluster.
D. Each virtual machine on the
E. SXi host must be reconfigured to recognize the new adapter.
【多选题】
Which two events happen when Distributed Resource Scheduler (DRS) is disabled? (Choose two.)___
A. The cluster's resource pool heirarchy and affinity rules are re-established when DRS is turned back on.
B. The cluster's resource pool hierarchy and affinity rules are not re-established when DRS is turned back on.
C. The cluster's resource pools are removed from the cluster.
D. The cluster's resource pools are removed from the cluster and assigned to the hosts.
【多选题】
Which two networking connection types can be configured on a virtual switch? (Choose two.)___
A. Virtual machine portgroups
B. VMkernel services (such as NFS, iSCSI, or vMotion) to the physical network
C. Web services over the Management Network
D. NFS and FCoE storage services
【多选题】
An administrator creates a DRS cluster of eight ESXi 6.x hosts. There are 10 virtual machines balanced across the hosts. An attempt to place the first host into maintenance mode fails. What are two reasons that the host failed to enter maintenance mode? (Choose two.)___
A. The DRS cluster Automation Level is set to Partially Automated mode.
B. One of the virtual machines on the ESXi Host entering maintenance mode is configured with a DRS Host affinity rule Should run on hosts in group.
C. One of the virtual machines on the ESXi Host entering maintenance mode is configured with a DRS Host affinity rule Must run on hosts in group.
D. One of the virtual machines on the
E. SXi Host entering maintenance mode is configured with an individual Automation Level set to Partially Automated.
推荐试题
【多选题】
以下属于资源保护型旅游景区的有___
A. 风景名胜区
B. 森林公园
C. 历史文物保护单位
D. 主题公园
E. 水利风景区
【多选题】
导游服务是旅游服务中具有代表性的工作，具有___的特点。
A. 独立性强
B. 脑体高度结合
C. 客观要求复杂多变
D. 跨文化性
E. 导游个性化鲜明
【多选题】
全陪在末站服务时，应做到___。
A. 提醒游客保管好自己的物品和证件
B. 征求游客的意见和建议
C. 致欢送词
D. 协助游客清点行李，以防遗失
E. 请游客填写《游客意见表》
【多选题】
导游服务是旅行社核心竞争力的重要组成部分，主要有以下几方面的体现___。
A. 体现旅行社的服务水平和质量
B. 在旅行社业务中具有核心地位
C. 是旅行社完成旅游服务的根本保证
D. 是旅行社之间相互竞争的焦点
E. 是旅行社改进产品的主要途径
【多选题】
旅游者准备参加旅行社组织的小包价旅游团，下列旅游服务项目中，属于旅游者可选择的有___。
A. 节目欣赏
B. 早餐
C. 住房
D. 导游讲解
E. 风味餐
【多选题】
参加我国导游资格考试的条件，正确的有___。
A. 中华人民共和国公民
B. 具有大专或者以上学历
C. 身体健康
D. 具有适应导游需要的基本知识和语言表达能力
E. 参加国家旅游局或地方旅游行政管理部门组织的考试培训
【多选题】
据 2018 年 1 月 1 日起施行的《导游管理办法》，在旅游行业组织注册并申请取得导游证的人员，应当向所在地旅游行业组织提交___等材料。
A. 身份证
B. 导游人员资格证
C. 本人近期照片
D. 注册费用
E. 注册申请
【多选题】
对于中级导游员晋升高级导游员的学历要求有___。
A. 大专及以上
B. 本科及以上
C. 旅游类大专及以上
D. 外语类大专及以上
E. 中专及以上
【多选题】
下列关于导游人员相关礼仪规范的说法中，正确的有___。
A. 女导游可以佩戴耳环、手镯等饰物
B. 带团时最好不要吃葱、蒜、韭菜等有异味的食物
C. 坐下时不应高跷二郎腿
D. 始终以微笑来面对游客，为游客提供微笑服务
E. 不得随意进入游客的房间，但在有事需要进入时，应事先电话约定并准时抵达
【多选题】
导游人员着装的 TPO 原则分别是指___。
A. 风格
B. 品味
C. 场合
D. 时间
E. 地点
【多选题】
地陪导游接旅游团前的业务准备包括___。
A. 落实住房
B. 熟悉接待计划
C. 落实旅游车辆
D. 做好有关知识准备
E. 与全赔联系
【多选题】
地陪导游准备接待一个旅游团，作为一名新导游，接待计划中安排的某景点他没去过，他需要做的业务准备有___。
A. 熟悉景点的线路
B. 熟悉厕所位置
C. 熟悉景点管理机构
D. 掌握景点开放时间
E. 熟悉景区购票点
【多选题】
在地陪带团过程中，要随时提醒游客记住旅游车的___等信息。
A. 司机姓名
B. 座位数
C. 车牌号
D. 车型
E. 颜色
【多选题】
入住饭店后，地陪应向全团介绍饭店的主要设施，包括___。
A. 餐厅位置
B. 停车场
C. 客房内收费项目
D. 安全通道位置
E. 洗衣房
【多选题】
下列关于导游员递交名片的作法中，正确的有___。
A. 递名片给他人时，只能用右手，以表示恭敬对方
B. 递名片给他人时，名片正面应面朝对方
C. 与多人交换名片时，切勿挑三拣四采用“跳跃式”的方式递交名片
D. 接受名片时，应双手捧接最佳
E. 接受名片后，应马上放在包里以示尊重
【多选题】
下列关于导游员沿途导游的做法中，正确的有___。
A. 面带微笑站在车的前部、司机的右后侧
B. 对重要的内容要重复讲解或加以解释
C. 高速公路上要站稳抓牢进行导游讲解
D. 旅游者如果比较疲劳，导游员可少讲解，多让旅游者休息
E. 长距离行驶时，导游可以穿插进行一些游戏和娱乐内容
【多选题】
关于用餐时的导游服务，下列描述中正确的有___。
A. 地陪应介绍餐厅的设施、菜肴特色、酒水类别和洗手间的位置
B. 告知旅游者餐饮标准所含范围与自费项目
C. 巡视用餐不少于 3 次，随时解答旅游者在用餐中提出的问题
D. 让有特殊饮食习惯的旅游者单独用餐
E. 监督、检查餐厅是否按标准提供服务
【多选题】
一篇完整的地陪导游欢迎词包括的内容有___。
A. 代表所在旅行社、本人和司机热忱欢迎客人到本地观光游览
B. 介绍本人和司机的姓名及所属旅行社
C. 征求旅游者对接待工作的意见和建议
D. 预祝大家旅游愉快顺利
E. 表示自己为客人提供服务的诚挚愿望和希望得到合作的意愿
【多选题】
景区讲解员在旅游团游览前所作概况介绍的内容主要有___。
A. 景区的开设背景
B. 景区的规模和布局
C. 景区的一些规章和制度
D. 景区的游览价值和特色
E. 游览时的注意事项
【多选题】
导游员在讲解的时候要根据___的不同来调节音量。
A. 旅游者数量
B. 旅游者理解能力
C. 导游讲解地点
D. 导游讲解内容
E. 旅游者年龄
【多选题】
导游人员与旅游者目光接触的向度是指视线接触的方向。视线向下接触一般有___等含义。
A. 期盼
B. 爱护
C. 宽容
D. 理性
E. 轻视
【多选题】
从中国山水画与西方油画的比较，就能明显感觉到东方人与西方人的思维差异，西方人的思维方式一般是___。
A. 从抽象到具体
B. 从具体到抽象
C. 从远到近
D. 从近到远
E. 由小到大
【多选题】
在旅游中期阶段，旅游者容易表现出___心理。
A. 求安全
B. 懒散
C. 求全
D. 求新
E. 群体
【多选题】
导游员在接待高龄游客时，下列做法正确的是___。
A. 日程安排不要太紧，活动量不宜过大
B. 适当增加休息时间和上厕所的次数
C. 采用激将法激发游客的游兴
D. 重要事项要反复提醒
E. 晚间活动不要回酒店太晚
【多选题】
调节游客情绪的主要方法有___。
A. 诱导法
B. 精神补偿法
C. 分析法
D. 物质补偿法
E. 转移法
【多选题】
导游领队人员的一言一行都会给游客产生示范效应，导游领队人员在工作期间应做到：___
A. 以身作则、遵纪守法、恪守职责，体现良好的职业素养和职业道德，为旅游者树立榜样。
B. 言行规范、举止文明，为旅游者做出良好示范。
C. 导游领队人员应积极主动地营造轻松和谐的旅游氛围，引导旅游者友善共处、互帮互助、相互督促并适时地给予旅游者友善的提醒。
D. 导游领队人员对旅游者文明旅游的引导应诚恳、得体。
E. 注重仪容仪表、衣着得体，展现导游领队职业群体的良好形象。
【多选题】
旅游团对原定的风味餐提出退餐，要求自行安排到他处用餐。地陪最佳做法是___。
A. 劝其按约定的时间前往餐厅
B. 告知风味餐厅不允许退餐
C. 若旅游团执意退餐，则告知其要赔偿餐厅损失
D. 陪同旅游团到他处用餐
E. 地陪应协助旅游团安排在他处的用餐
【多选题】
如果游客要求增加游览项目，导游人员的正确操作应该是___。
A. 告诉游客增加游览项目需要增加费用，如果游客对费用没有意见就积极安排
B. 看时间是否允许，如果没问题要先请示接待社
C. 请接待社有关部门报价，将报价报给游客
D. 游客认可报价后，地陪应陪同前往，并将费用收取后按实际花销支付给司机
E. 将游客所交费用的收据交给游客
【多选题】
入境旅游团中一游客希望购买几件古玩，导游人员正确处理方法是___。
A. 告诉游客古玩商店价格较高，可考虑在地摊上选购物美价廉的仿古艺术品
B. 如游客从私人手上购买古玩，应提醒游客鉴别真伪
C. 首先要带游客去正规的古玩商店
D. 提醒游客保存好发票
E. 提醒游客保留古玩上的火漆印
【多选题】
游客请导游人员代为购买某商品并快递时，导游人员应___。
A. 尽最大所能帮助游客
B. 一般应婉拒
C. 请示旅行社领导，看是否接受委托
D. 如旅行社同意，则收取足够的钱款
E. 快递后给对方预留的手机号留言，以示所委托之事已办妥
【多选题】
导游人员的坐姿要给游客一种温文尔雅的感觉，其基本要领包括___。
A. 上体自然挺直
B. 双腿自然弯曲
C. 臀部坐在椅子前端
D. 男性导游人员可张开双腿，以显示自信、豁达
E. 女性导游人员一般双膝并拢，以显示庄重、矜持
【多选题】
旅游团游览时，导游领队应___
A. 导游领队应提醒旅游者遵守游览场所规则，依序文明游览。
B. 观赏人文景观时，导游领队应提示旅游者爱护公物、保护文物，不攀登骑跨或胡写乱画。
C. 在参观博物馆、教堂等室内场所时，导游领队应提示旅游者保持安静，根据场馆要求规范使用摄影摄像设备，不随意触摸展品。
D. 导游领队宜将文明旅游的内容重点讲解，进行提醒和告知。
E. 游览区域对旅游者着装有要求的(如教堂、寺庙、博物馆、皇宫等) ，导游领队应提前向旅游者说明，提醒准备。
【多选题】
旅游团每天早上从宾馆出发前，地陪应___。
A. 预报当天天气
B. 宣布景区内的集合时间与地点
C. 预报游览地点、地形
D. 预报行走路线的长短
E. 宣布当晚入住安排
【多选题】
下列关于造成游客人身和财物损失的情况中，旅行社不承担赔偿责任的是___。
A. 由于导游员个人过错导致的游客人身伤亡和财物损失失
B. 旅游者没有参加约定的旅游活动而自行活动时，发生的人身、财物损害
C. 旅游者自行终止旅行社安排的旅游行程后，发生的人身、财物损害
D. 旅行社及其工作人员没有对游客尽到应尽的照顾义务的
E. 旅游者由于自身疾病引起的各种损失或损害
【多选题】
美国来华旅游团成员史密斯先生突然找到全陪，表示他留在美国的太太遭遇车祸，需要他及时回国。全陪下列做法正确的是___。
A. 配合领队做说服工作，劝其继续随团旅游
B. 与游客协商未享受的旅游活动费用退还问题
C. 立即向旅行社通报
D. 协助订购返程机票，联系用车
E. 协助办理签证分离手续
【多选题】
导游在接待亲子旅游团时，对儿童的正确做法应是___。
A. 不讨好儿童而给其买食物、玩具
B. 不在旅游活动中突出儿童，而冷落其他游客
C. 家长同意后，可单独带儿童外出活动
D. 儿童生病，应及时建议家长请医生诊治
E. 不能提供药品给儿童服用
【多选题】
因导游自身原因造成旅游团漏接后，导游应采取的补救措施有___。
A. 尽量满足游客的要求
B. 给游客一定的物质补偿
C. 提供更优质的讲解服务
D. 诚恳赔礼道歉，求得游客谅解
E. 必要时请接待社领导出面赔礼道歉
【多选题】
地陪导游到机场迎接入境旅游团时，如发现该团人数减少了，其正确做法有___。
A. 察看旅游团入境时是否办理了未到游客的签证注销手续，没有办理请领队马上办理
B. 立即通知接待社有关人员变更该团住房、用餐和交通票的数量
C. 提醒接待社有关人员通知各地接社该旅游团人数变更的情况
D. 应及时报告接待社，在接待社征得组团社同意后才能迎接旅游团
E. 联系组团社，查明缺少原因
【多选题】
韩国旅游者在华丢失护照和签证后，导游应协助其___。
A. 持“护照报失证明”到其驻华使领馆申办新护照
B. 持新护照到当地公安机关申办签证
C. 持旅行社证明到当地公安机关办理“护照报失证明”
D. 到当地接待社开具遗失证明
E. 向韩国驻华使领馆挂失
【多选题】
游客的行李在来华航空途中丢失，导游员应该___。
A. 带失主到机场失物登记处办理行李丢失和认领手续
B. 一时找不回行李，要协助失主购置必要的生活用品
C. 向旅行社报告，请领导派人协助寻找
D. 如行李确已丢失，可让失主向相关航空公司索赔
E. 如行李无法找回，可让失主向机场索赔
