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【判断题】
开展服务质量评价时,可以影响城市轨道交通正常运营秩序。
A. 对
B. 错
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答案
B
解析
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相关试题
【判断题】
城市轨道交通运营主管部门应当及时向社会公布服务质量评价结果。
A. 对
B. 错
【判断题】
城市轨道交通运营主管部门可以延迟向社会公布服务质量评价结果。
A. 对
B. 错
【判断题】
省级交通运输主管部门每年可选取辖区内部分城市轨道交通线路开展服务质量评价,加强对城市的监督指导,促进服务质量评价工作规范化开展。
A. 对
B. 错
【判断题】
省级交通运输主管部门每季度可选取辖区内部分城市轨道交通线路开展服务质量评价,加强对城市的监督指导,促进服务质量评价工作规范化开展。
A. 对
B. 错
【判断题】
城市轨道交通线路、运营单位和城市线网服务质量评价工作适用城市轨道交通服务质量评价规范。
A. 对
B. 错
【判断题】
城市轨道交通服务质量评价包括乘客满意度评价、服务保障能力评价和运营服务关键指标评价,基准分值1000分。
A. 对
B. 错
【判断题】
城市轨道交通服务质量评价包括乘客满意度评价、服务保障能力评价和运营服务关键指标评价,基准分值100分。
A. 对
B. 错
【判断题】
城市线网服务质量得分,以城市线网所有线路评价得分按各线路客运量加权平均后,再根据城市线网规模进行系数调整。
A. 对
B. 错
【判断题】
根据乘客满意度评价内容设计调查问卷。调查问卷采用非常满意、满意、一般、不满意4级文字量表,分值系数分别对应5、1、0.5、0。
A. 对
B. 错
【判断题】
乘客满意度得分为各评价指标得分之和。
A. 对
B. 错
【判断题】
开展服务保障能力评价工作应组成不少10人的评价组。
A. 对
B. 错
【判断题】
开展服务保障能力评价工作应组成不少7人的评价组。
A. 对
B. 错
【判断题】
列车正点率定义:统计期内,正点列车次数与实际开行列车次数之比。
A. 对
B. 错
【判断题】
有效乘客投诉回复率定义:统计期内,已经回复的有效乘客投诉次数与有效乘客投诉次数之比。
A. 对
B. 错
【判断题】
百万乘客有效投诉率定义:统计期内,乘客有效投诉次数与该线路进站量之比。
A. 对
B. 错
【判断题】
发生5分钟以上(含)15分钟以下延误事件的,每起减5分。
A. 对
B. 错
【判断题】
发生一般运营突发事件的,每起减100分;
A. 对
B. 错
【判断题】
城市轨道交通服务保障能力评价包括进出站、问询、购检票、候车、乘车和基础保障等6个一级指标。
A. 对
B. 错
【判断题】
城市轨道交通服务保障能力评价包括进出站、问询、购检票、候车、乘车和基础保障等6个三级指标。
A. 对
B. 错
【判断题】
服务保障能力得分为评价组各专家评价得分的算术平均值。
A. 对
B. 错
【判断题】
运营服务关键指标得分为本年度该线路所有评价指标得分之和。
A. 对
B. 错
【判断题】
运营服务关键指标得分为本季度该线路所有评价指标得分之和。
A. 对
B. 错
【判断题】
服务保障能力评价应设计抽样方案,车站样本量不应少于该线路站点总数的20%,并覆盖该线路换乘车站、常态化限流车站以及日均进站量最大车站等;列车样本量不应少于5列次。
A. 对
B. 错
【判断题】
设备运行维修类风险:车站、车辆、供电、通信、信号、机电等方面的风险。
A. 对
B. 错
【判断题】
运行环境类风险:生产环境、自然环境、保护区环境、社会环境等方面的风险。
A. 对
B. 错
【判断题】
城市轨道交通运营安全风险等级从高到低划分为特别重大、重大、较大、一般、四个等级。
A. 对
B. 错
【判断题】
运营单位每半年对所辖线路开展一次风险全面辨识,持续发现未知安全风险,并及时更新风险数据库。
A. 对
B. 错
【判断题】
运营环境发生较大变化时,应对特定领域、特定环节、特定对象开展风险专项辨识。
A. 对
B. 错
【判断题】
发生运营险性事件时,应对特定领域、特定环节、特定对象开展风险专项辨识。
A. 对
B. 错
【判断题】
车辆、信号等关键系统更新,以及车站、线路等改造后投入使用时,应开展风险专项辨识。
A. 对
B. 错
【判断题】
运营单位应按照“分级管控”原则建立健全风险管控工作机制。对于重大风险,应由运营单位负责人牵头组织制定管控措施。
A. 对
B. 错
【判断题】
运营单位应按照“分级管控”原则建立健全风险管控工作机制。对于较大风险,应由运营单位负责人牵头组织制定管控措施。
A. 对
B. 错
【判断题】
运营单位应按照“分级管控”原则建立健全风险管控工作机制。对于一般风险及较小风险,应由班组负责人组织制定管控措施。
A. 对
B. 错
【判断题】
因人员、设施设备、作业环境、管理等因素变化,台风、洪涝、冰雪等气象灾害和地震、山体滑坡、地质塌陷等地质灾害,或其他因素引起安全风险上升、管控效果降低、安全问题凸显时,运营单位应及时将风险预警和管控要求通知到相关管理和作业人员。
A. 对
B. 错
【判断题】
隐患分为重大隐患和普通隐患两个等级。
A. 对
B. 错
【判断题】
重大隐患具有危害或治理难度较小,能够快速消除等特点。
A. 对
B. 错
【判断题】
运营单位应对照风险数据库,逐项分析所列风险管控措施弱化、失效、缺失可能产生的隐患,确定隐患等级,并按照“一岗一册”的原则分解到各岗位,形成各岗位的隐患排查手册,明确排查内容、排查方法、排查周期等内容。
A. 对
B. 错
【判断题】
隐患排查包括日常排查、专项排查等方式。日常排查是指结合班组、岗位日常工作组织开展的经常性隐患排查,排查范围应覆盖日常生产作业环节,每周应不少于2次。
A. 对
B. 错
【判断题】
关键设施设备更新改造,应开展专项排查。
A. 对
B. 错
【判断题】
发生重大故障或运营险性事件,应开展专项排查。
A. 对
B. 错
推荐试题
【单选题】
Why does ISE require its own certificate issued by a trusted CA?___
A. ISEs certificate allows guest devices to validate it as a trusted network device
B. It generates certificates for guest devices ba sed on its own certificate
C. It requests certificates for guest devices from the Ca server based on its own certificate.
D. ISE's certificate allows it to join the network security framework
【单选题】
which attack involves large numbers of ICMP packets with a spoofed source IP address?___
A. smurf attack
B. Teardrop attack
C. Nuke attack
D. SYN Flood attack
【单选题】
Which statement about interface and global access rules is true?___
A. Interface access rules are processed before global access rules.
B. Global access rules apply only to outbound traffic, but interface access rules can be applied in either direction
C. The implicit allow is proce ssed after both the global and interface access rules
D. If an interface access rule is applied, the global access rule is ignored
【单选题】
Which type of malicious software can create a back-door into a device or network?___
A. bot
B. worm
C. virus
D. Trojan
【单选题】
Which security term refers to the like lihood that a weakness will be exploited to cause damage to an asset?___
A. threat
B. risk
C. countermeasure
D. vulnerability
【单选题】
Which IPS detection method examines network traffic for preconfigured patterns?___
A. signature-based detection
B. honey-pot detection
C. anomaly-based detection
D. policy-based detection
【单选题】
What is an advantage of split tunneling ?___
A. It allows users with a VpN connection to a corporate network to access the internet with sending traffic across the cor porate network.
B. It allows users with a vpn connection to a corporate network to access the internet by using the vPN for security.
C. It protects traffic on the private network from users on the public network
D. It enables the VPN server to filter traffic more efficiently
【单选题】
Which IDS/IPS state misidentifies acceptable behavior as an attack ?___
A. false negative
B. true positive NEKA G
C. true negative
D. false positive
【单选题】
What is the maximum num ber of methods that a single method list can contain?___
A. 4
B. 3
C. 2
D. 5
【单选题】
Which command enables authentication at the oSPFv2 routing process level?___
A. ip ospf authentication message-digest
B. area 0 authentication message-digest
C. ip ospf message-digest-key 1 mds Cisco
D. area 0 authentication ipsec spi 500 md5 1234567890ABCDEF1234567890ABCDEF
【单选题】
Which type of firewall monitors a nd protects a specific system?___
A. firewall
B. application firewall
C. stateless firewall wvp
D. personal firewall
【单选题】
On an ASA, which maps are used to identify traffic?___
A. Route maps
B. Policy maps
C. Class maps
D. Service maps
【单选题】
Which type of social engineering attack targets top executives?___
A. whaling
B. vishin
C. spear phishing ng
D. baiting
【单选题】
What is the minimum Cisco lOS version that supports zone-based firewalls?___
A. 12.1T
B. 15.1
C. 15.0
D. 124
【单选题】
In which type of attack does an attacker overwrite an entry in the CAM table to divert traffic destined to a legitimate host?___
A. DHCP spoofing
B. ARP spoofing
C. CAM table overflow
D. MAC spoofing
【多选题】
Which two attack types can be prevented with the impleme ntation of a Cisco IPS solution?___
A. DDos
B. man-in-the-middle
C. worms
D. ARP spoofing
E. VLAN hopping
【多选题】
choose four___
A. DHCP snooping ——————————blocks DHCP messages
B. Dynamic ARP inspection——————verifies IP-to-MAC traffic on untrusted ports
C. IP sources guard ——————————provides layer 2 interface security with ports ACLs
D. Port security————————————mitigates MAC-address spoofing at the access interface
【多选题】
choose four___
A. Step1————————run the system setup wizard
B. Step2————————add an authentication realm
C. Step3————————configure identity management
D. Step4————————configure directory group
【多选题】
What are two advanced features of the Cisco AMp solution for endpoints ___
A. contemplation
B. foresight
C. sandboxing
D. reputation
E. reflection
【多选题】
Which two characteristics of RADIUS are true?___
A. It encrypts only the password between user and server.
B. It uses TCP ports 1812/1813
C. It uses UDP ports 1812/1813.
D. It uses UDP port 49
E. It uses TCP port 49
【多选题】
What are two challenges of using a network-based IPS? ___
A. It is unable to determine whether a detected attack was successful
B. It requires additional storage and proce ssor capacity on syslog servers
C. As the network expands, it requires you to add more sensors.
D. It is unable to detect attacks across the entire network
E. It must support multiple operating systems.
【多选题】
What are two default be haviors of the traffic on a zone-based firewall?___
A. Traffic within the self -zone uses an im plicit deny all.
B. All traffic between zones is implicitly blocked
C. Communication is allowed between interfadAss that are members of the same zone
D. Communication is blocked between interfaces that are members of the same zone
E. The CBAC rules that are configured on router interfaces apply to zone interfaces
【多选题】
Which two advantages does the on-premise model for MDM deployment have over the cloud-based model?___
A. The on-premise model is easier and faster to de ploy than the cloud-based model
B. The on-premise model is more scalable than the cloud-based model
C. The on-premise model is generally less expensive than the cloud-based model
D. The on-premise model generally has less latency than the cloud- based model.
E. The on-premise model provides more control of the MDM solution than the cloud
【多选题】
Which two actions can an end usts take to manage a lost or stolen device in Cisco ISE? ___
A. Activate Cisco ISE End point Protection Services to quarantine the device.
B. Add the mac address of the device to a list of blacklisted devices
C. Force the device to be locked with a PIN
D. Request revocation of the digital certificate of the device.
E. Reinstate a device that the user previously marked as lost or stolen
【多选题】
Which two problems can arise when a proxy firewall serves as the gateway between networks?___
A. It can prevent content caching
B. It can limit application support
C. It is unable to prevent direct connections to other networks
D. It can cause reduced throughput.
E. It is unable to provide antivirus protection
【多选题】
When using the Adaptive Security Device Manager(ASDM), which two methods are available to add a new root certificate?___
A. Use sCep
B. Install from SFTP server
C. Install from a file
D. Use Https
E. Use LDAP
【多选题】
Which two are considered basic security principles?___
A. Accountability
B. Redundancy
C. High Availabilit
D. Integrity
E. Confidentiality
【多选题】
Which two roles of the Cisco WSA are true?___
A. IPS
B. firewall
C. antispam
D. web proxy
E. URL filter
【单选题】
Which next-generation encryption algorithm supports four variants?___
A. SHA-2
B. SHA-1
C. MD5
D. HMAC
【单选题】
What aims to remove the abil ity to deny an action?___
A. Non-Repudiation
B. Accountability
C. Integrity
D. Deniability
【单选题】
Which statements about the native VLAN is true ?___
A. It is susceptible to VLAN hopping attacks.
B. It is the Cisco recommended VLAN for switch-management traffic
C. It is most secure when it is a ssigned to vLAn 1.
D. It is the cisco-recomme nded vlan for user traffic
【单选题】
There are two versions of IKE:IKEv1 and IKEv2. Both IKEv1 and IKEv2 protocols operate in phases IKEv1 operates in two phases. IKEv2 operates in how many phases?___
A. 2
B. 3
C. 4
D. 5
【单选题】
What does the dh group refer to?___
A. length of key for hashing C
B. length of key for encryption
C. tunnel lifetime key
D. length of key for key exchange
E. length of key for authentication
【单选题】
Which path do you follow to enable aaa through the SDM ?___
A. Configure Tasks > AAA
B. Configure > Addition Authentication > AAA
C. Configure > AAA
D. Configure > Additional Tasks > AAA
E. Configure Authentication > AAA
【单选题】
which technology cloud be used on top of an MPLS VPN to add confidentiality ?___
A. IPsec
B. 3DES
C. AES
D. SSL
【单选题】
Which term is most closely aligned with the basic purpose of a SIEM solution? ___
A. Non-Repudiation
B. Accountability
C. Causality
D. Repudiation
【单选题】
You have just deployed SNMPv3 in your environment, Your manager asks you to make sure that our SNMP agents can only talk to the SNMP Manager. What would you configure on your SNMI agents to satisfy this request?___
A. A SNMP View containing the SNMP managers
B. Routing Filter with the SNMP managers in it applied outbound
C. A standard ACL containing the SNMP managers applied to the SNMP configuration
D. A SNMP Group containing the SNMP managers
【单选题】
Which feature prevents loops by moving a nontrunking port into an errdisable state when a BPDU is received on that port?___
A. BPDU filte
B. DHCP snooping
C. BPDU guard
D. Port Fast
【单选题】
Which command enables port security to use sticky MAC addresses on a switch?___
A. switchport port-security violation restrict
B. switchport port-security mac-address sticky
C. switchport port-security violation protect
D. switchport port-security
【单选题】
When you edit an IPS subsignature, what is the effect on the parent signature and the family of subsignatures?___
A. The change applies to the parent signature and the entire family of subsignatures
B. The change applies to the parent signature and the subsignature that you edit
C. The change applies only to subsignatures that are numbered sequentially after the subsignature that you edit
D. Other signatures are unaffected, the change applies only to the subsignature that you dit
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