【单选题】
"车站回收的已使用的纸票票面，保管（ ）后由车站自行销毁。
A. 7日
B. 10日
C. 30日
D. 90日"
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相关试题
【单选题】
"站务中心负责配合开展备用金（ ）工作。
【单选题】
"AFC全称为（ ）。
A. 自动售检票系统
B. 半自动售票机
C. 自动售票机
D. 便携式验票机"
【单选题】
"车站人员遗失票卡，由站务各生产中心牵头在 （ ） 内完成调查
A. 5日
B. 5个工作日
C. 3日
D. 3个工作日"
【单选题】
"非人为原因磨损的钥匙，应组织更换，填写《钥匙更换申请表》提交至站务中心票务管理员，并于（ ）内将磨损的钥匙交至站务中心。
A. 2日
B. 2个工作日
C. 3日
D. 3个工作日"
【单选题】
"与乘客事务处理相关的废票，由当班客服中心岗将票卡分类封入票务专用信封，并在信封上注明加封金额和票卡张数、废票类型、加封车站、加封人和加封日期，当班结束后，随（ ）统一交客运值班员。
A. 《退款申请单》
B. 《特殊乘客处理单》
C. 《乘客事务处理单》
D. 《客服中心岗结算单》"
【单选题】
"因轨道交通原因无法完成运输服务的，乘客可在（ ）持有效车票到任一车站办理单程票退票，储值票、计次票等储值类票卡免费更新手续。
A. 5日内含当日
B. 7日内含当日
C. 5日内不含当日
D. 7日内不含当日"
【单选题】
"《特殊退款申请表》完成全部审核流程后，第一联交财务处，第二联交（ ），第三联申请人
A. 车站
B. 票务处
C. 客运处
D. 票务管理员"
【单选题】
"本站进、出闸按（ ）收取费用。
A. 2元
B. 最低票价
C. 相应票种的最低票价
D. 相应票种的最高票价"
【单选题】
"（ ）适用于较长时间段内需要进出车站的外来学习，参观人员，以及需在轨道公司长期就餐的人员等。
A. 本站进出卡
B. 临时卡
C. 外服卡
D. 员工卡"
【单选题】
"以下哪些不属于行车值班员保管的钥匙。
A. TVM门钥匙
B. 纸币找零钱箱钥匙
C. 纸币回收箱钥匙
D. 票箱钥匙"
【单选题】
"各中心归口管理处室每月（ ）日前将上月（统计周期与收益核算周期一致）差错数量上报安全监察处，超过指标的由安全监察处负责考核。
【单选题】
"节假日增配备用金由站务中心提前（ ）将《车站备用金申请表》交财务处经办人员，至少应在节前三天到财务处办理借支手续。
A. 十五日
B. 十五个工作日
C. 十日
D. 十个工作日"
【单选题】
"以下哪种不属于AFC钥匙？
A. 保险柜钥匙
B. TVM门钥匙
C. 票箱钥匙
D. AGM门钥匙"
【单选题】
"以下哪个是AFC设备钥匙？（ ）
A. 车站票务室门钥匙、客服中心门钥匙
B. 边门钥匙、票卡回收箱钥匙
C. 票柜钥匙、保险柜钥匙
D. TVM门钥匙、票箱钥匙"
【单选题】
"车站票卡盘点于每月 前完成。
A. 25日
B. 28日
C. 26日
D. 29日"
【单选题】
"按照规定期限留存录音、录像信息，录音存储时间原则上为（ ）天，每天24小时。
A. 30
B. 60
C. 90
D. 120"
【单选题】
"以下门禁权限的授予、变更及取消规定描述错误的是( )。
A. 二、员工刷卡进入车站通道门时，应做到“一人一卡”，不得带领其他无关人员进入。进入后须及时将门关闭，防止无关人员尾随进入。
B. 员工因离职等原因不再具备运营分公司门禁权限使用资格，由人力资源处直接书面通知门禁授权技术操作部门取消手续。
C. 员工遗失或更换个人门禁卡（公务票）应及时通知所在部门，由部门书面报安全监察处，门禁授权技术操作部门根据安全监察处审批的《门禁权限取消通知书》、《运营分公司门禁权限授予（变更）申请单》，取消原门禁卡的门禁权限，对补办的新员工卡进行授权。
D. 二、新入司员工的门禁权限，待员工明确具体岗位后，由员工所在部门 提出申请，安全监察处批准后，交门禁授权技术操作部门进行授权。"
【单选题】
"合肥轨道交通线网遗失物品招领中心设在1号线（ ）。
A. 包公园站
B. 九联圩站
C. 合肥南站
D. 南站南广场站"
【单选题】
"车站采用任意一级客流控制时都必须向（ ）及时报告。
A. 行车调度员
B. 设备调度员
C. 值班主任助理
D. 值班主任"
【单选题】
"车站客运服务人员发现有危及行车安全、设施设备安全或对其他乘客造成安全影响的行为，必须及时采取措施予以制止；对拒不接受劝阻的乘客，应及时通知（ ）进行处理。
A. 站长
B. 工程师
C. 值班站长
D. 地铁公安"
【单选题】
"证件类遗失物品保管期间为（ ）。
A. 5天
B. 10天
C. 15天
D. 20天"
【单选题】
"遗失物品的分类编码中，贵重物品编码为（ ），保管期限为（ ）。
A. 3、15
B. 2、15
C. 21、15
D. 11、15"
【单选题】
"车站员工拾得乘客遗失物品时，必须立即转交当班（ ），并同其当场清点拾遗物品，共同填写OA失物招领系统。
A. 行车值班员
B. 客运值班员
C. 值班员
D. 值班站长"
【单选题】
"第一级客流控制为（ ）。
A. 站台客流控制
B. 非付费区客流控制
C. 付费区客流控制
D. 站外客流控制"
【单选题】
"第二级客流控制为（ ）。
A. 站台客流控制
B. 非付费区客流控制
C. 付费区客流控制
D. 站外客流控制"
【单选题】
"日用品类（雨伞、玩具、杂物等）的物品分类编码为（ ）。
【单选题】
"易腐物品的保管期限为（ ）。
A. 24小时
B. 36小时
C. 48小时
D. 72小时"
【单选题】
"地铁付费区指乘客在支付车费后方能够进入的区域，车站通过安装（ ）来区分付费区与非付费区。
A. 闸机
B. 进站闸机
C. 出站闸机
D. 边门"
【单选题】
"发生地铁乘客伤亡事故的车站，应立即报（ ），视情况报120，地铁公安。
A. 行车调度员
B. 值班站长
C. 行车值班员
D. 客运值班员"
【单选题】
"车站保安、保洁及其他当班的运营分公司员工，在接受乘客问询时应执行（ ），及时提供帮助，若无法提供帮助，则向车控室汇报。
A. 首问负责制
B. 首问责任制
C. 区域责任制
D. 属地管地职责"
【单选题】
"到期无人认领时，以中心站为单位于每月( )集中上交（保存期限满15天的拾物）至本线路“失物招领中心”，移交时需填写OA失物招领系统。
A. 15日
B. 16日
C. 26日
D. 30日"
【单选题】
"对于突发性大客流，车站应立即报告（ ），并立即采取相应措施。
A. 行车调度员
B. 设备调度员
C. 值班主任助理
D. 值班主任"
【单选题】
"车站应组织地铁公安、保安等加强对重点部位的巡视和防范工作；需要进行客流控制时，按控制等级需要，积极与车站配合，听从( )的安排，执行客流控制方案，确保客流得到有效控制。
A. 行车调度员
B. 值班站长
C. 行车值班员
D. 客运值班员"
【单选题】
"( )每月组织服务检查不少于3次，对服务形象、标准化作业、车站管理、设施设备运转等情况进行检查。
A. 站务中心
B. 控制中心
C. 行车调度员
D. 客运处"
【单选题】
"如无失主联系资料，车站应对失物做好妥善保管，保存期限为（ ）。
A. 运营结束
B. 24小时
C. 48小时
D. 15天"
【单选题】
"控制中心负责地铁全线的客流控制，（ ）负责本站的客流控制。
A. 行车值班员
B. 客运值班员
C. 值班员
D. 车站站长或者值班站长"
推荐试题
【单选题】
Q1: What is the ratio of positive to negative emotions that can make a person happier?___
A. 1:3.
B. 3 :1.
C. 1 :10 .
D. 10 :1.
【单选题】
Q2: What is the most exciting finding about increasing positive emotions?___
A. It improves relationships .
B. It leads to greater success .
C. It helps develop creativity .
D. It contributes to good health .
【单选题】
Q3: What does the speaker say about negative feelings?___
A. People should turn every negative feeling around .
B. Negative feelings can sometimes have positive effects .
C. Negative feelings often cause people to make mistakes .
D. People should never show negative feelings in public places .
【单选题】
Q4: What is the main idea of the passage?___
A. People should learn to manage their emotions .
B. People should be patient with their negative feelings .
C. People should learn to analyze causes of unhappiness .
D. People should identify as many positive feelings as possible .
【单选题】
Q1: What are the man and woman talking about?___
A. Whether nature is magical and kind .
B. Whether nature is powerful and full of risks .
C. Whether Christopher was well prepared for the trip .
D. Whether Christopher's trip to Alaska was worthwhile .
【单选题】
Q2: What can we learn about Christopher?___
A. He made a film about his trip to Alaska .
B. He wrote a story about his trip to Alaska .
C. He died while having an adventure in Alaska .
D. He learned how powerful and risky Alaska was .
【单选题】
Q3: What does the woman think about Christopher taking the trip to Alaska?___
A. He was too foolish .
B. He was really romantic .
C. He had a very kind heart .
D. He had a spirit for trying things .
【单选题】
Q4: Which of the following is NOT mentioned as something that would have saved Christopher’s life?___
A. A gun to hunt .
B. The map of the area .
C. Emergency food supplies .
D.
E. mergency communication equipment .
【单选题】
Q1: What speed can an avalanche reach within five seconds of taking off?___
A. At 8 miles an hour .
B. At 18 miles an hour .
C. At 80 miles an hour .
D. At 88 miles an hour .
【单选题】
Q2: According to the passage, under what circumstances may an avalanche occur?___
A. There are too many layers of snow on the .
B. There is a layer of snow covering an entire area .
C. The top layer of snow slides off the layer below it .
D. The layer of snow below the surface becomes unstable .
【单选题】
Q3: What are skiers advised to do to avoid being caught in an avalanche?___
A. Ski only in the official ski areas .
B. Look for solid snow to walk on .
C. Look out for each other while skiing .
D. Learn to control themselves in an avalanche .
【单选题】
Q4: Why does the ski patrol use explosives?___
A. To dig holes in the snow .
B. To close the area for skiing .
C. To make an avalanche move on purpose .
D. To' check how different layers are holding up .
【单选题】
Q1:What is conversation mainly about?___
A. The woman's happy college life the man's doubt .
B. The woman's spending habits and the man's concerns .
C. The man's reminding the woman of the exam this Thursday .
D. The man's support for the woman over the past 15 years .
【单选题】
Q2:What did the woman do last night?___
A. She bought a new leather coat .
B. She studied very hard for an exam .
C. She treated all her friends to dinner .
D. She went to a concert with her friends .
【单选题】
Q3:Where did the woman get the money?___
A. She just received her student loan .
B. She saved some money for herself .
C. She borrowed the money from her friends .
D. She asked her mom to send her the money .
【单选题】
Q4:What is the man?___
A. A teacher of biology .
B. An undergraduate student .
C. A freshman in biology class .
D. A graduate teaching assistant .
【单选题】
Q1: What is this passage mainly about?___
A. How businesses can compete with each other .
B. How small businesses operate during holidays .
C. How small businesses manage holiday workers .
D. How can earn more money during holidays .
【单选题】
Q2: According to Rubin, what can small companies do to thank holiday workers?___
A. Have talks with their families .
B. Give them good extra benefits .
C. Offer them expensive holiday tokens .
D. Show appreciation to them face to face .
【单选题】
Q3: What can small business owners do to help holiday workers get into the holiday spirit?___
A. Entertain them with big meals .
B. Let them enjoy some holiday games .
C. Give them handmade thank-you cards .
D. Send their families some holiday gift cards .
【单选题】
Q4: Who are supposed to benefit most from this passage?___
A. Workers who have to work during holidays .
B. Employees who intend to earn extra money .
C. Big companies that usually close on holidays .
D. Small businesses that try to be more competitive .
【单选题】
In the first two paragraphs of the passage the writer tries to tell us that___
A. he had lived in Washington D.C. for twenty years
B. he was very imaginative when he was a child
C. he had fond memories of his old neighborhood
D. )he had come from a very poor neighborhood
【单选题】
The writer ,as a child ,was very fond of playing in the basement because ___
A. it was bright and alive
B. it contained a movie house and a space station
C. it was ideal for playing hide-and-seek
D. it was surrounded by trees and flowers
【单选题】
How did the writer feel when he visited his old neighborhood in Washington D.C. ?___
A. Greatly surprised .
B. Very regretful .
C. Quite excited .
D. Very sad .
【单选题】
On his visit to his hometown ,the writer found the old apartment building___
A. see medunfit to live in
B. had been repaired
C. could hardly be recognized
D. looked dirty and smelt horrible
【单选题】
" Youcan never go home again "inthe last sentence of this passage means that___
A. one should never revisit his hometown after many years of absence
B. one will never find his hometown the same as it was in his childhood memory
C. avisit to one's hometown will bring back one's fond memories of home
D. avisit to one's hometown will bring back many sad memorie
【单选题】
We learn from the passage that Tracy died___
A. on December 8,1992
B. of brain damage
C. 24 hours after he fell off the roof of a car
D. in a car crash
【单选题】
Tracy's parents decided to donate Tracy's organs because___
A. Tracy told them to do so just before he died
B. they wanted to save others the pain of seeing a dear one die
C. David's life could continue in a meaningful way
D. they knew David was suffering from a hopeless liver disease
【单选题】
The meeting between the writer's family and Tracy's parents was arranged because___
A. the writer and her husband wished to express their thanks to Tracy's parents
B. the local organ bank wanted to see how both families felt about the donation
C. Tracy's parents wanted to see someone whose life had been saved by the donation
D. the two families were linked by the most bittersweet ties imaginable
【单选题】
The writer and her husband learned how Tracy died___
A. from his parents
B. from the organ bank
C. from the hospital
D. from the doctor who performed the operation
【单选题】
The meeting between the two families helped to ease the Marshes'suffering because___
A. they saw that David looked very much like their son
B. they saw that David had regained health with Tracy's liver
C. they now had someone to share their memories of Tracy
D. they now knew for sure they had done the right thing
【单选题】
The writer's first marriage was unsuccessful because___
A. her husband often woke her up at midnight
B. her husband kept criticizing her
C. she was so unattractive
D. she had a self-esteem problem
【单选题】
When the writer asked for a divorce ,her husband___
A. told her that she would never find one who loved her as he did
B. delayed two years before giving her a reply
C. accused her of having an affair
D. said that she was unattractive and not worth loving
【单选题】
When the writer first met Clint ,she felt that___
A. she should have listened to her friend and met Clint earlier
B. Clint was a nice ,dazzling young man
C. Clint could not be really interested in her
D. she would find true love in Clint
【单选题】
The writer was particularly touched by Clint because___
A. he loved her children and asked for their approval of the marriage
B. he said that he could not imagine a life without her and the children
C. he believed that at 2 and 4 ,the two children were the "menof the house "
D. hekept her company and talked with her until the next morning
【单选题】
The writer's marriage to Clint is important to her mainly because___
A. it gave her and her sons a second chance to live a happy life
B. every day Clint would tell the writer that he loved her
C. it helped her to regain her self respect
D. it made her children happy ,which is all she cared about in life
【单选题】
What was Goodall's childhood dream ?___
A. She dreamed of going to college .
B. She dreamed of studying animals in Africa .
C. She dreamed of becoming a scientist .
D. She dreamed of traveling all around the world .
【单选题】
What did Goodall's mother think of her dream ?___
A. As a girl she should not go to the African jungle .
B. Her dream would remain a dream unless she got the right training .
C. As a girl she should stay away from violent animals .
D. She could make her dream come true if she was determined .
【单选题】
Goodall's most important discovery was that___
A. some animals use tools
B. like humans animals have emotions
C. chimpanzees could attack each other violently
D. termites are chimpanzees'favorite food
【单选题】
Goodall's success is chiefly due to her___
A. exceptional talents
B. scientific training
C. determination and patience
D. enthusiasm and good luck
【单选题】
What is Goodall doing now ?___
A. Studying animal behavior at Cambridge University .
B. Raising funds for the preservation of wildlife .
C. Observing chimpanzees in African jungles .
D. Working hard supervising postgraduate students.
