【判断题】
导游人员对游客的发问或要求不正面表示意见，而是绕过问题从侧面予以回应或回绝，这是柔和式回绝
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相关试题
【判断题】
某旅游团内两名游客产生矛盾，其中一名游客要求单独用餐，地陪应耐心做好劝说工作，并请领队协调
【判断题】
如果游客看中客房内的某种摆设或物品，要求购买，导游应委婉拒绝，说明饭店的摆设是不能购买的
【判断题】
有旅游者要求将已预订好的火车票换为飞机票，导游人员应尽量满足其要求，但需说明差价由其本人承担
【判断题】
在人际知觉中，最后给人留下的印象因时间距离最近而对人有着强烈的影响，这在心理学中称为“近因效应”
【判断题】
现代导游服务是一种专业化、职业化的服务，不以盈利为目的
【判断题】
许多老年西方游客，在旅游活动中不愿过多地受到导游人员的特别照顾，认为那是对他们的侮辱，以证明他们是无用之人
【判断题】
旅游者在境外滞留不归，领队应及时向旅行社和当地的中国使领馆报告
【判断题】
大巴车在高速公路上行驶时，原则上导游不应站在前排进行讲解
【判断题】
欣赏齐白石的画，游客感受到的不只是草木鱼虾，而是一种悠然自得、鲜活洒脱的情思意趣。这种审美感受是悦耳悦目
【判断题】
苏轼《题西林壁》诗中的“横看成岭侧成峰，远近高低各不同”，说明观景赏美要注意观赏角度
【判断题】
按照国际惯例，导游人员带团乘坐任何交通工具时，都应最后一个下，第一个上，以便于照顾游客
【判断题】
导游员在与游客交往时应充分尊重对方，尽力与游客保持亲密无间的关系
【判断题】
导游服务是一门艺术，它集表演艺术、语言艺术和综合艺术于一身，集中体现在导游讲解之中
【判断题】
处理游客个别要求的基本原则是“合理而可能”原则。“合理”和“可能”这两个条件要同时满足
【判断题】
游客要求去不对外开放的地区（或机构）参观游览，导游人员可以协助办理相关手续后，带领团队前往
【判断题】
在饭店遇到火灾时，游客需穿过有浓姻的楼层走廊，导游人员可让游客用浸湿的衣物披裹身体，快速跑过走廊
【判断题】
旅游团的游览活动结束后，游客要求延长逗留期限，一般情况下可满足其要求
【判断题】
旅游活动中若有旅游者突然生病，通常情况下由全陪及患者亲友将其送往医院，地陪则带团继续游览
【判断题】
导游人员在带团过程中应常备些药品，以备游客旅游期间患病，可以紧急给患者服用，缓解病情
【判断题】
如果发生空接事故，经过核实是旅游团(者)推迟抵达，地陪便可自行离开
【判断题】
如果已经造成误机（车、船）事故，导游人员和旅行社应该做好事故补救工作，使损失和影响减少到最低程度
【判断题】
有些旅游事故是由不可抗力造成的，因此旅游事故的发生是不可能完全杜绝的
【判断题】
如果错接发生在本社的两个旅游团之间，两名导游员又同是本社的地陪，那么就将错就错，继续接团
【判断题】
导游要有强烈的证件安全意识，必要时全陪、地陪可以替旅游者保管证件
【判断题】
某国外游客在北京的琉璃厂淘到一幅古字画，导游人员应协助其将字画打包至游客所带行李，方便托运出境
【判断题】
旅游者要求转递的物品中有食物时，导游人员应婉言拒绝，请其自行处理
【判断题】
误机（车、船）属重大事故，它不仅给旅行社带来巨大的经济损失，而且也会让旅游者蒙受经济方面还有其他方面的损失，严重影响旅行社声誉
【判断题】
一名日本游客因某个要求得不到满足而提出提前离团时，导游员可以让其自行办理分离签证及其他离团手续，所需费用由旅游者自理
【判断题】
游客提出变更旅游路线或日程时，导游人员原则上应按旅游合同执行，遇有特殊情况由领队提出时可以接受
【判断题】
半包价旅游团通常是在全包价的基础上扣除景区门票费用的一种包价形式，这种形式能更好地满足游客不同的游览要求，同时能降低旅游产品的直观价格，从而提高产品的竞争能力
【判断题】
有一名游客向导游投诉同房团友睡觉打鼾、使其无法正常休息，提出住单间，导游员请领队内部调整未成，告知游客单间房费由其本人及打鼾团友各付一半
【判断题】
文化层次较高的游客大多期待听导游讲民间传说和神话故事
【判断题】
大陆居民须持有效《大陆居民往来台湾通行证》并办理旅游签注赴台旅游
【判断题】
某韩国旅游团赴长白山旅游，由于连续阴雨天，在山顶未能如愿看到天池，游客要求更改行程，多停留一天参观，导游人员原则上应满足游客要求
【判断题】
我国“一般文物”是指在文物商店出售的1745 年以后的文物：
【判断题】
如果游客患一般疾病，导游应劝其及早就医，注意休息，不要强行游览
【判断题】
旅游团一名游客旅游期间不小心患上感冒，导游可将自己随身携带的感冒药送给游客服用
【判断题】
游客的要求不违法，不违反旅游协议，就是合理的，旅行社就应该予以满足
【判断题】
导游员在带团过程中会遭遇各种矛盾和问题，只要不是导游人员主观失误造成的问题，都无需道歉把责任揽到自己身上
【判断题】
外国旅游者在签证有效期内，可以在中国任何地区内自由旅行，但他们必须尊重当地的风俗习惯
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50.___基础是指桩，墩，沉井，沉箱和地下连续墙等基础。
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51.按桩的施工方法，桩分为___和___两类。
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52.即可用作深基坑的支护结构，又可作为深基坑的支护和建筑物地下室外墙的是___。
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54.混凝土浇筑包括___和___两个过程。
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55.无粘结预应力混凝土结构在张拉后容许预应力筋对周围混凝土发生___滑动。
【填空题】
56.斜拉桥是新型的桥梁形式，这种形式大桥的主桥分为___和___两大部分。
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57.___和___是国际通行的工程建设项目组织实施方式。
【填空题】
58.BIM 中的图形是赋予了___属性的实体。
【填空题】
59.BIM 是指建筑物在设计和建造过程中，创建和使用的“___”。
【单选题】
The word "wag" (Line 1, Para.1) most probably means _________.
A. move
B. shake
C. bite
D. play
【单选题】
The video cameras were used to catch the dogs' responses because ___________.
A. the dogs were put in the wooden boxes
and tested one at a time
B. it was easier to catch the dogs’s response changes in the tail wagging
C. they enabled the dogs’owners to know
about their dogs’; habit
D. the dogs wagged their tails in different
directions when they were in different
moods
【单选题】
When there are no stimuli, a dog will ___________.___
A. wag to the right
B. no wag at all
C. wag to the left
D. wag to the left and then wag to the right
【单选题】
The purpose of doing the experiment is _________.___
A. to train dogs for their owners
B. to help dogs find companion
C. to help people choose their pet dogs
D. to help people judge the mood of dogs
【单选题】
The underlined word "they" in the last sentence refers to __________.___
A. the trainers
B. the systems
C. the researchers
D. the dogs
【单选题】
The new law passed in Rome will ________.___
A. help improve fishing environment
B. stop people from catching goldfish
C. guarantee better conditions for goldfish
D. discourage keeping goldfish at home
【单选题】
People in Rome believe that the civilization of a city can be judged by _________.___
A. awareness of animal protection
B. exchanges with other cities
C. protection of ancient ruins
D. recognition of animal lovers
【单选题】
The underlined word "compassion" in Para 2 is the closest in meaning to __________.___
A. support
B. pity
C. help
D. love
【单选题】
People may break the law in Turin if they ________.___
A. keep their dogs or cats in cars
B. shut their dogs home all day long
C. raise their cats near ancient ruins
D. feed homeless animals in car parks
【单选题】
We can infer from the passage that _________.___
A. the owners can leave their dogs in hot cars
B. the cat only lives in modern life
C. the new law can prevent cruelty to animals
D. the new law gives recognition to the
people who feed homeless cat
【单选题】
If a person finds getting up early a problem, most probably ________.___
A. he is a lazy person
B. he refuses to follow his own energy cycle
C. he is not sure when his energy is low
D. he is at his peak in the afternoon or evening
【单选题】
Which of the following may lead to family quarrels according to the passage?___
A. Unawareness of energy cycles.
B. Familiar monologues.
C. A change in a family member's energy cycle.
D. Attempts to control the energy cycle of other family members.
【单选题】
If one wants to work efficiently at his low point in the morning, he should __________.___
A. change his energy cycle
B. overcome his laziness
C. get up earlier than usual
D. go to bed earlier
【单选题】
You are advised to rise with a yawn and stretch because it will __________.___
A. help to keep your energy for the day's work
B. help you to control your temper early in the day
C. enable you to concentrate on your routine work
D. keep your energy cycle under control all day
【单选题】
Which of the following statements is NOT true?___
A. Getting off to work with a minimum effort helps save one's energy.
B. Dr. Kletman explains why people reach their peaks at different hours of day.
C. Habit helps a person adapt to his own energy cycle.
D. Children have energy cycles, too.
【单选题】
An effective way to prevent the burnout of young athletes is __________.___
A. to increase their sense of success
B. to make sports less competitive
C. to reduce their mental stress
D. to make sports more challenging
【单选题】
According to the passage sport is positive for young people in that __________.___
A. it can help them learn more about society
B. it enables them to find flaws in themselves
C. it teaches them how to set realistic goals for themselves
D. it can provide them with valuable experiences
【单选题】
Many coaches and parents are in the habit of criticizing young athletes __________.___
A. without realizing criticism may destroy their self-confidence
B. in order to make them remember life's lessons
C. believing that criticism is beneficial for their early development
D. so as to put more pressure on them
【单选题】
According to the passage parents and coaches should __________.___
A. help children to win every game
B. pay more attention to letting children enjoy sports
C. train children to cope with stress
D. enable children to understand the positive aspect of sports
【单选题】
The author's purpose in writing the passage is _________.___
A. to persuade young children not to worry about criticism
B. to stress the importance of positive reinforcement to children
C. to discuss the skill of combining criticism with encouragement
D. to teach young athletes how to avoid burnout
【单选题】
As pointed out at the beginning of the passage, people used to think that air pollution _______.___
A. cause widespread damage in the countryside
B. affected the entire eastern half of the United States
C. had damaged effect on health
D. existed merely in urban and industries areas
【单选题】
As to the greenhouse effect, the author ________.___
A. share the same view with the scientist
B. is uncertain of its occurrence
C. rejects it as being ungrounded
D. thinks that it will destroy the world soon
【单选题】
The underlined word "offset" in the second paragraph could be replaced by _________.___
A. slip into
B. make up for
C. set up
D. catch up with
【单选题】
It can be concluded that ____________.___
A. raising the world's temperature only a few degrees would not do much harm to life on earth
B. lowering the world's temperature merely a few degrees would lead major farming areas to disaster
C. almost no temperature variations have occurred over the past decade
D. the world's temperature will remain constant in the years to come
【单选题】
This passage is primarily about __________.___
A. the greenhouse effect
B. the burning of fossil fuels
C. the potential effect of air pollution
D. the likelihood of a new ice age
【单选题】
What is the major function of paragraph 1?___
A. To arouse the reader's concern.
B. To introduce the theme of the whole passage.
C. To summarize the whole passage.
D. To state the primary uses of TV.
【单选题】
Television, as a source of entertainment, is ________.___
A. not very convenient
B. very expensive
C. quite dangerous
D. relatively cheap
【单选题】
Why are some people against TV?___
A. Because TV programs are not interesting.
B. Because TV viewers are totally passive.
C. Because TV prices are very high.
D. Because TV has both advantages and disadvantages.
【单选题】
One of the most obvious advantages of TV is that _________.___
A. it keeps us informed
B. it is very cheap
C. it enables us to have a rest
D. it controls our lives
【单选题】
According to the passage, whether TV is good or not depends on ___________.___
A. its quality
B. people's attitude towards it
C. how we use it
D. when we use it
