【判断题】
根据《中国银监会关于规范商业银行代理销售业务的通知》的规定，商业银行应当依法履行客户信息保密义务，防止客户信息被不当使用。合作机构能履行客户信息保密义务，确保客户信息不被不当使用的，可直接与合作机构共享客户信息
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【判断题】
根据《中国银监会关于规范商业银行代理销售业务的通知》的规定，代理销售业务是指商业银行接受金融机构委托，在本行渠道向客户推介、销售由合作机构依法发行的金融产品的代理业务活动
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根据《商业银行代理保险业务管理办法》的规定，商业银行保险销售从业人员可以在多家网点开展保险代理业务
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根据《商业银行代理保险业务管理办法》的规定，商业银行及其保险销售从业人员可以根据业务需求设计、印刷、编写或者变更相关保险产品的宣传册、宣传彩页、宣传展板或其他销售辅助品
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《商业银行代理保险业务管理办法》所称保险销售从业人员，是指为商业银行及保险公司销售保险产品的人员
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根据《中国银监会关于印发<银行业个人理财业务突发事件应急预案>的通知》的规定，根据理财业务突发事件的可控性、严重程度及影响范围，突发事件分为三类：特别重大（III级）、重大（II级）、较大（I级）
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根据《中国银监会关于印发<银行业个人理财业务突发事件应急预案>的通知》的规定，较大突发事件是指涉及一家或多家银行业金融机构发行的同类型理财产品，且影响范围涉及两个或两个以上县（市辖区、县级市、旗）的银行业金融机构正常经营，进而有可能影响全地区（地级市、自治州、盟）范围的经济社会秩序稳定的突发事件
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根据《中国银监会关于印发<银行业个人理财业务突发事件应急预案>的通知》的规定，重大突发事件是指涉及一家或多家银行业金融机构发行的同类型理财产品，且影响范围涉及两个或两个以上省（自治区、直辖市）的银行业金融机构正常经营，进而有可能影响全国范围经济社会秩序稳定的突发事件
【判断题】
根据《中国银监会关于印发<银行业个人理财业务突发事件应急预案>的通知》的规定，发生突发事件的银行业金融机构应当及时向银监会派出机构更新报送事件发展情况，并随时接受银监会派出机构的询问要求
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根据《中国银监会关于规范银信理财合作业务有关事项的通知》的规定，银信理财合作业务是指商业银行将客户理财资金委托给信托公司，由信托公司担任受托人并根据信托文件的约定进行管理、运用和处分的行为
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根据《中国银监会关于规范银信理财合作业务有关事项的通知》规定，商业银行和信托公司开展投资类银信理财合作业务，其资金可以投资于非上市公司股权
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根据《中国银监会关于规范银信理财合作业务有关事项的通知》的规定，信托公司的理财要积极落实国家宏观经济政策，引导资金投向有效益的新能源、新材料、节能环保、生物医药、信息网络、高端制造产业等新兴产业，为经济发展模式转型和产业结构调整做出积极贡献
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根据《中国银监会办公厅关于印发银行业金融机构销售专区录音录像管理暂行规定的通知》（银监办发〔2017〕110号）的规定，某商业银行制定销售专区录音录像资料管理细则，规定产品终止之日起6个月后，录音录像资料一律销毁
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根据《中国银监会关于完善银行业金融机构客户投诉处理机制切实做好金融消费者保护工作的通知》（银监发〔2012〕13号）规定，银行业金融机构要加强对各分支机构客户投诉处理工作的管理，将投诉处理工作纳入经营绩效考评和内控评价体系
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根据《国务院办公厅关于加强金融消费者权益保护工作的指导意见》（国办发〔2015〕81号）的规定，对于涉及金融消费者权益保护的重大突发事件，地方人民政府负责协调本行政区域内各方力量做好应急处置工作
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根据《中国银监会关于印发银行业消费者权益保护工作指引的通知》的规定，银行业金融机构应当严格遵守国家关于金融服务收费的各项规定，披露收费项目和标准，不得随意增加收费项目或提高收费标准
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根据《中国银监会关于印发银行业消费者权益保护工作指引的通知》的规定，银行业金融机构应当设立或指定专门部门负责银行业消费者权益保护工作，该部门相关工作经分管行领导审定后上报董事长、行长
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根据《中国银监会关于印发银行业消费者权益保护工作指引的通知》（银监发〔2013〕38号）的规定，消费者有权拒绝银行在发放贷款时强制捆绑、搭售理财产品、保险、基金等其他金融产品
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根据《中国银监会关于印发银行业消费者权益保护工作指引的通知》（银监发〔2013〕38号）规定，银行业金融机构应当定期总结消费者权益保护工作开展情况，必要时可向社会披露相关工作情况
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根据《中国银监会关于印发银行业消费者权益保护工作指引的通知》（银监发〔2013〕38号）的规定，银行业金融机构特别要关怀老弱病残孕，以及因出国、意外事件等特殊原因，无法办理须由本人亲自办理的金融服务需求
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根据《中国银监会办公厅关于加强银行业消费者权益保护解决当前群众关切问题的指导意见》（银监办发〔2016〕25号）的规定，开办个人业务的银行业金融机构应在董（理）事会下设立专门的消费者权益保护委员会，同时，在法人机构层面设立专职的消费者权益保护部门
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根据《中国银监会办公厅关于加强银行业消费者权益保护解决当前群众关切问题的指导意见》（银监办发〔2016〕25号）规定，银行业金融机构应建立产品信息查询平台，收录全部在售及存续期内金融产品的基本信息
【判断题】
根据《中国银监会办公厅关于加强银行业消费者权益保护解决当前群众关切问题的指导意见》（银监办发〔2016〕25号）的规定，银行业金融机构未经消费者授权，不得向第三方机构或个人提供消费者的姓名、证件类型及证件号码、电话号码、通信地址及其他敏感信息
【判断题】
根据《中国银监会办公厅关于加强银行业消费者权益保护解决当前群众关切问题的指导意见》（银监办发〔2016〕25号）的规定，凡未在产品信息查询平台上收录的产品，一律不得销售，切实保障消费者知情权和自主选择权
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根据《中国银监会办公厅关于做好特殊消费者群体金融服务工作的通知》（银监办发〔2013〕289号）规定，银行业金融机构应当建立起以银行业消费者服务满意度为导向的考核评价体系，分解细化工作落实和责任承载主体，增强服务意识，改进服务作风，提升服务能力
【判断题】
根据《中国银监会办公厅关于加强银行业客户投诉处理工作的通知》规定，银行业金融机构应及时对客户投诉作出回应并展开调查，根据业务的复杂程度在不同时限要求内妥善解决并最终给予答复，不能按预定时间处理完毕的，需向客户说明原因
【判断题】
根据《中国银监会办公厅关于加强银行业客户投诉处理工作的通知》规定，银行业金融机构应定期向高级管理层报告投诉处理情况，对于重大的投诉问题要及时向银行业监管机构报告
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根据《中国银监会办公厅关于加强银行业客户投诉处理工作的通知》规定，银监会和行业协会不能公开银行业金融机构客户投诉的信息
【判断题】
根据《中国银监会关于完善银行业金融机构客户投诉处理机制切实做好金融消费者保护工作的通知》规定，银行业金融机构应当及时受理各项投诉并登记，受理后应当通过短信、电话、电子邮件或信函等方式告知客户受理情况、处理时限和联系方式
【判断题】
根据《中国银监会关于完善银行业金融机构客户投诉处理机制切实做好金融消费者保护工作的通知》规定，对于涉及金融消费者权益保护的热点、难点问题，银监会及其派出机构可以向有关金融机构发出监管建议，并要求其在一定期限内采取预防或纠正措施；发现违法违规行为的，应当依法予以查处
【判断题】
根据《中国银监会关于完善银行业金融机构客户投诉处理机制切实做好金融消费者保护工作的通知》规定，银行业金融机构给金融消费者造成损失的，应根据有关法律规定或合同约定向金融消费者进行赔偿或补偿
【判断题】
根据《中国银监会办公厅关于印发银行业金融机构销售专区录音录像管理暂行规定的通知》（银监办发〔2017〕110号）的规定，银行业金融机构在营业场所销售理财产品的，应进行销售专区建设并安装配备录音录像设备，个别面积较小、确实不具备设置对销售专区条件的营业场所，可设置固定销售专柜
【判断题】
根据《中国银监会办公厅关于印发银行业金融机构销售专区录音录像管理暂行规定的通知》（银监办发〔2017〕110号）的规定，银行业金融机构代销国债及实物贵金属，也应参照规定纳入专区“双录”管理
【判断题】
根据《中国银监会办公厅关于印发银行业金融机构销售专区录音录像管理暂行规定的通知》（银监办发〔2017〕110号）的规定，某客户接收营销人员推介后愿意购买理财产品，但不同意进行录音录像，推介人员可引导客户通过电子渠道自行购买该产品
【判断题】
根据《中国银监会办公厅关于印发银行业金融机构销售专区录音录像管理暂行规定的通知》（银监办发〔2017〕110号）的规定，银行业金融机构在产品查询平台上宣传私募产品时不得使用诱惑性，误导性语言，不得承诺收益
【判断题】
根据《中国银监会办公厅关于印发银行业金融机构销售专区录音录像管理暂行规定的通知》（银监办发〔2017〕110号）的规定，银行业金融机构在代销的理财产品宣传资料上应标明“本产品由XX机构发行与管理，代销机构不承担责任。”
【判断题】
根据《商业银行服务价格管理办法》的规定，商业银行设立新的实行市场调节价的服务收费项目，应当至少实行前1个月根据本办法规定进行公示
【判断题】
根据《商业银行服务价格管理办法》规定，除实行政府定价的服务价格以外，商业银行服务价格实行市场调节价
【判断题】
根据《商业银行服务价格管理办法》规定，商业银行分支机构因地区性明显差异需要实行差别化服务价格的，应当由总行统一制定服务价格，并由总行根据本办法规定统一进行公示
【判断题】
根据《商业银行服务价格管理办法》规定，商业银行制定和调整实行市场调节价的服务价格，应当合理测算各项服务支出，充分考虑风险因素进行综合决策
【判断题】
根据《中国银监会 中国人民银行 发改委关于银行业金融机构免除部分服务收费的通知》规定，2011年7月1日起，银行业金融机构不得收取已签约开立的代发工资账户、退休金账户、低保账户、医保账户、失业保险账户、住房公积金账户的年费和账户管理费（不含小额账户管理费）
推荐试题
【多选题】
When using "Cluster resource percentage" for host failover capacity in vSphere HA Admission Control, the total resource requirements are calculated from which two values? (Choose two.)___
A. Total vCPUs assigned to each VM.
B. Average CPU usage on each VM over time.
C. Memory reservations on each VM.
D. Total memory assigned to each VM.
E. Average active memory on each VM over time.
F. CPU reservations on each VM.
【多选题】
Which are four attributes of the Active vCenter HA node? (Choose four)___
A. It uses the vCenter HA network to communicate with the Witness node.
B. It constantly replicates vPostgres data with the Witness node.
C. It uses a public IP address for the management interface.
D. It runs the active vCenter Server Appliance instance.
E. It uses the vCenter HA network for replication of data to the Passive node.
F. It provides a quorum to protect against split-brain situations.
【多选题】
Which are two vCenter Server two-factor authentication methods? (Choose two.)___
A. RSA SecurID
B. Smart Card
C. SAML
D. Symantec VIP
【多选题】
An administrator is creating VMkernel adapters on an ESXi 6.5 host and wants to create separate VMkernel adapters for every type of traffic in the default TCP/IP stack. Which three types of traffic can be explicitly enabled on a separate VMkernel adapter? (Choose three.)___
A. Virtual SAN traffic
B. NFS traffic
C. vMotion traffic
D. vSphere HA traffic
E. Fault Tolerance logging traffic
【多选题】
When migrating a Windows vCenter Server 6.0 to the vCenter Server Appliance 6.5, which two will be migrated by default? (Choose two.)___
A. Local Windows OS users and groups
B. Configuration
C. Custom ports
D. FQDN
E. Historical and Performance data
【多选题】
Which three types of Content Libraries exist within vSphere 6.5? (Choose three.)___
A. Remote Content Library
B. Published Content Library
C. Local Content Library
D. Shared Content Library
E. Subscribed Content Library
【多选题】
An administrator cannot enable multi-processor Fault Tolerance (SMP-FT) for a virtual machine. Which are two possible causes for this? (Choose two.)___
A. The virtual machine is running on a vSAN datastore.
B. The Fault Tolerance network is using a 10Gbit uplink.
C. The virtual machine has 6 vCPUs assigned.
D. The virtual machine has a 1TB VMDK attached.
E. The virtual machine has snapshots present.
【多选题】
Which two statements are true for Predictive DRS? (Choose two.)___
A. It balances resource utilization for virtual machines with unpredictable utilization patterns.
B. It integrates DRS with vRealize Operations Manager to balance workloads for virtual machines before resource utilization spikes occur.
C. It balances resource utilization based on a threshold's algorithm that runs each night.
D. It determines the best placement and balance of virtual machines based on a threshold's algorithm that runs each night in vCenter Server 6.5 Database.
【多选题】
Which two situations could cause a virtual machine to appear with (orphaned) appended to its name? (Choose two.)___
A. if a host failover is unsuccessful
B. if a virtual machine was removed from vCenter Server's inventory
C. if a virtual machine was deployed from template, and the template has been deleted
D. if a virtual machine is unregistered directly on the host
【多选题】
Which three requirements are needed to apply RAID 5 or RAID 6 erasure coding on a vSAN 6.2 or 6.5 object? (Choose three.)___
A. on Disk Format 3.0
B. Hybrid vSAN
C. All Flash vSAN
D. vSAN Advanced License
E. Stretched Cluster Configurations
【多选题】
An administrator sees the following error in the log files: Which two events could be the source of the error message? (Choose two.)___
A. vCenter Server failure
B. VXLAN failure
C. Disk array failure
D. Network failure
E. ESXi host failure
【多选题】
An administrator is attempting to access an ESXi host via the DCUI but is unable to do so. Which could be two possible causes? (Choose two.)___
A. The host in Qhas no out-of-band management capability (i.e. iLO/iDRAC).
B. The SSH service is disabled on the host.
C. Strict lockdown mode is enabled on the host.
D. Normal lockdown mode is enabled and the administrator is a member of the
E. xception User list.
【多选题】
Which two permissions are required to migrate a virtual machine with Storage vMotion? (Choose two.)___
A. Network > Move Network
B. Virtual Machine > Inventory > Move
C. Resource > Migrate powered on virtual machine
D. Datastore > Allocate Space
【多选题】
Which are three supported storage requirements for vCenter Server HA? (Choose three.)___
A. NFS
B. RDM
C. vSAN
D. VMFS
E. JBOD
【多选题】
Which are the two network requirements for a VMware vSAN 6.5 cluster? (Choose two.)___
A. Multicast must be enabled on the physical switches and routers that handle vSAN traffic.
B. vSAN requires IPv6 only.
C. All hosts must have a dedicated 40GbE NIC.
D. The vSAN network supported IPv4 or IPv6.
E. vSAN requires IPv4 only.
【多选题】
Which three prerequisites must be in place prior to enabling secure boot for a virtual machine? (Choose three.)___
A. VirtualMachine.Config.Settings privileges
B. an encrypted USB drive
C. Virtual Hardware version 13 or later
D. Virtual Hardware version 12 or later
E. EFI firmware
【多选题】
A user is given the "Virtual machine user (sample)" role in a vSphere 6.x environment. Which three permissions would the user be able to perform? (Choose three.)___
A. Reset a virtual machine.
B. Power on a virtual machine.
C. Move a host into a cluster.
D. Configure CD media.
E. Migrate a virtual machine with Storage vMotion.
【多选题】
Which three are supported upgrade processes for ESXi host? (Choose three.)___
A. using vSphere Auto Deploy
B. using a TFTP server
C. using Update Manager
D. using an
E. SXCLI command
【多选题】
When enabling Storage DRS on a datastore cluster, which three components are enabled as a result? (Choose three.)___
A. Space load balancing among datastore within the datastore cluster.
B. Initial placement for virtual disks based on space and I/O workload.
C. I/O load balancing among datastores within the datastore cluster.
D. Queue Depth alerting on disks within the datastore cluster.
E. Data de-duplication within the datastore cluster.
【多选题】
What are two features introduced in Network I/O Control version 3? (Choose two.)___
A. Bandwidth reservation per traffic type
B. Network resource pools
C. CoS tagging
D. Bandwidth guarantee to virtual machines
【多选题】
Which two correct virtual machine advanced configuration parameters will accomplish this? (Choose two.)___
A. isolation.device.edit.disable = “FALSE”
B. isolation.device.edit.disable = “TRUE”
C. isolation.device.connectable.disable = “FALSE”
D. isolation.device.connectable.disable = “TRUE”
【多选题】
Which three statements are correct regarding booting an ESXi Host from Fibre Channel SAN? (Choose three.)___
A. Direct connect topology is supported.
B. Each host must have its own boot LUN.
C. ESXi hosts do not require local storage.
D. Multipathing to a boot LUN on an active-passive array is supported.
E. Hosts can share one common boot LUN.
【多选题】
Which two tasks should a vSphere administrator perform if the vmkernel log reports VMFS metadata errors? (Choose two.)___
A. contact VMware technical support
B. reformat the datastore
C. check the device with VOMA
D. ignore the messages
【多选题】
Which two statements are true for a vCenterServer user account that is used for vSphere Data Protection (VDP)? (Choose two.)___
A. The user account must be assigned with Administrator role.
B. The password for the user account cannot contain spaces.
C. The user account should be created in the Single Sign-On domain
D. The user account cannot inherit required permissions from a group role.
【多选题】
Which three storage protocols are supported by Virtual Volumes? (Choose three.)___
A. FCIP
B. FCoE
C. iSCSI
D. NFS v3
E. NFS v4
【多选题】
A vSphere administrator observes a CPU spike on one of the web servers (view the Exhibit.) Which two statements can describe the cause of this activity? (Choose two.)___
A. The network packet size is too large.
B. VMware Tools is not installed.
C. Disk latency is present on the datastore.
D. The network packet size is too small.
【多选题】
Which three operations can cause VMFS metadata updates? (Choose three.)___
A. Restarting a VM using the guest OS.
B. Launching a VM console.
C. Migrating a VM with vMotion.
D. Powering a VM on or off.
E. Expanding a VMFS datastore.
【多选题】
*What two services run on all nodes in a vCenter Server HA cluster? (Choose two.)___
A. vmware-vmon
B. vmware-vpostgres
C. vmare-rbd-watchdog
D. vmware-vcha
【多选题】
Which two statements are true regarding Auto Deploy in version 6.5? (Choose two.)___
A. Auto Deploy can be configured and managed via PowerCLI.
B. Auto Deploy can be configured and managed via the vSphere Client.
C. Auto
D. eploy can be configured and managed via the vSphere Web Client.
【多选题】
What three options can improve network performance for a virtual machine? (Choose three.)___
A. MLD
B. TSO
C. NetFlow
D. LRO
E. SR-IOV
【多选题】
Which two storage technologies are supported for MSCS? (Choose two.)___
A. NFS
B. VAAI
C. iSCSI
D. FC
【多选题】
When upgrading a VMware vSAN cluster to version 6.5, which two tasks must be completed to comply with upgrade requirements and VMware-recommended best practices? (Choose two.)___
A. Use RVC to upgrade the hosts.
B. Use the latest available ESXi version.
C. Back up all VMs.
D. Use only the “Full data migration” maintenance mode option.
【多选题】
What two enhancements are in VMFS6 but not in VMFS5? (Choose two.)___
A. Support for 4k native disks
B. Support for 512e disks
C. GPT storage device partitioning
D. Automatic space reclamation
【多选题】
Which two statements describe why a vSphere DRS cluster would report load imbalance? (Choose two.)___
A. The configured migration threshold is too high.
B. The configured migration threshold is too low.
C. DRS is configured for Partially Automated.
D. Enhanced vMotion Compatibility (EVC) is enabled.
【多选题】
A vSphere Administrator must ensure that vCenter Server service is running in a domain user account rather than Local System Account. To accomplish this, the user account should have which two permissions? (Choose two.)___
A. Log on as a service.
B. Act as part of the operating system.
C. Log on as a batch job.
D. Log on locally.
【多选题】
A virtual machine fails to power on after being deployed from a template. What two remediation steps could correct this issue? (Choose two.)___
A. Increase CPU reservation
B. Decrease memory reservation
C. Increase memory reservation
D. Increase datastore capacity
E. Decrease CPU reservation
【多选题】
Which three directories are available under the vcsa-cli-installer folder of the vCenter Server Appliance installation media? (Choose three.)___
A. \mac
B. \ovftool
C. \migration-assistant
D. \win32
E. \lin64
【多选题】
What are three considerations when booting ESXihost from SAN software FCoE? (Choose three.)___
A. The VMware_FCoE_vSwitch that the installer automatically created cannot be changed.
B. Boot LUN cannot be shared with other hosts even on shared storage.
C. Multipathing is not supported at pre-boot.
D. Software FCoE boot configuration cannot be changed from within
E. SXi.
【多选题】
Which two choices are applicable to vSphere Availability? (Choose two.)___
A. Heartbeat Datastores
B. VM Startup/Shutdoown
C. Power Management
D. Admission Control
【多选题】
A user is a member of groups A and B. -VM10 and VM20 are in VM Folder. -Group A is assigned permission “Read-only” on VM Folder. What two configurations will allow the user to edit the settings for only VM10? (Choose two.)___
A. Assign group B permission “virtual machine power user” to VM10.
B. Assign group B permission “virtual machine console user” to VM10.
C. Assign group A permission “virtual machine console user” to VM10.
D. Assign group A permission “virtual machine power user” to VM10.
