相关试题
【单选题】
___67、选择最大需量计费方式的用户暂停后，最大需量合同确定值按照（ ）申报。
A. 合同容量
B. 暂停后总容量
C. 设备容量
D. 最大负荷
【单选题】
___68、最大需量客户申请暂停周期应以（ ）为基本单位，起止时间应与抄表结算起止时间一致。
【单选题】
___69、永久性减容是根据客户提出的减容日期，将对申请减容的设备进行（ ）。
A. 停止运行
B. 拆除或调换C、 封存 D、迁移
【单选题】
___70、居民用户名称长度不大于（ ）个汉字。
【单选题】
___71、分布式光伏余量上网电价是（ ）元/千瓦时。
A. 0.75
B. 0.85
C. 0.98
D. 0.4153
【单选题】
___72、从家用电器损坏之日起（ ）天内，受害用户未向供电企业投诉并提出索赔要求的，供电企业不再负责其赔偿。
【单选题】
___73、用户暂拆（因修缮房屋等原因需要暂时停止用电并拆表），应持有关证明向供电企业提出申请。暂拆时间最长不得超过（ ）。
A. 两个月
B. 三个月
C. 六个月
D. 一年
【单选题】
___74、外省承装（修、试）电力设施企业在浙江省承接工程的，应当自工程开始之日起（ ）日内，向国家能源局浙江监管办公室报告，依法接受其监督检查。
【单选题】
___75、“集中装表分户接电”模式的小区批量新装客户，申请实名制接电时，同步变更用电户名称的业务，线上受理为（ ）
A. 过户
B. 更名
C. 实名通电
D. 新装
【单选题】
___76、《供电营业规则》规定，用户对供电企业答复的供电方案有不同意见时，应在（ ）内提出意见，双方可再行协商确定。
A. 10天
B. 15天
C. 1个月
D. 2个月
【单选题】
___77、供电企业在接到居民用户家用电器损坏投诉后，应在（ ）小时内派员赴现场进行调查、核实。
A. 8小时
B. 16小时
C. 24小时
D. 2个工作日
【单选题】
___78、基本电价计费方式变更周期从现行按年调整为按（ ）变更。
【单选题】
___79、合同最大需量核定值变更周期从现行半年调整为按（ ）变更。
【单选题】
___80、对按最大需量计费的两路及以上进线用户，各路进线分别计算最大需量，（ ）计收基本电费。
【单选题】
___81、对于电网接入受限项目，按照（ ）的原则先行答复供电方案。
A. 先接入、后改造
B. 暂停接入
C. 不得接入
D. 先接入
【单选题】
___82、对向电网经营企业直接报装接电的经营性集中式充换电设施用电，执行大工业用电价格。（ ）年前，暂免收基本电费。其他充电设施按其所在场所执行分类目录电价。
A. 2018
B. 2019
C. 2020
D. 2021
【单选题】
___83、居民住宅一般采用低压单相供电，每户容量超过（ ）千瓦的可采用低压三相四线供电。
【单选题】
___84、用户暂停/减容，须在（ ）天前向供电企业提出申请。
【单选题】
___85、暂换是因受电变压器故障而无相同容量变压器替代，需要临时更换（ ）容量变压器
【单选题】
___86、暂换变压器的使用时间，10千伏及以下的不得超过（ ）个月，35千伏及以上的不得超过三个月。逾期不办理手续的，供电企业可中止供电。
【单选题】
___87、迁移后的新址仍在原供电点，但新址用电容量超过原址用电容量的，超过部分按（ ）办理。
【单选题】
___88、客户连续（ ）个月不用电，也不申请办理暂停用电手续者，供电企业须以销户终止其用电。
【单选题】
___89、《国家电网公司业扩供电方案编制导则》规定，低压供电的客户，负荷电流为（ ）时，电能计量装置接线宜采用直接接入式负荷电流为（ ）时，宜采用经电流互感器接入式。
A. 50A及以下,50A以上
B. 60A及以下,60A以上
C. 80A及以下,80A以上
D. 100A及以下,100A以上
【单选题】
___90、电力用户实际最大需量超过合同定值105%时，超过105%部分的基本电费加（ ）收取
A. 二分之一
B. 一倍
C. 二倍
D. 三倍
【单选题】
___91、客户办理暂拆手续后，客户要求复装接电时，供电企业应在（ ）天内为该客户复装接电超过暂拆规定时间要求复装接电者，按新装手续办理。
【单选题】
___122、“全程引导服务”中对“导引”工作描述不正确的是（ ）。
A. 引导员要准确判断客户需求；
B. 对于高压业扩新装和增容客户，在导引办理相关业务的同时，严格执行浙江电监办市场规范化建设要求；
C. 指导客户查询监管信息系统平台，让客户自主选择设计、施工和供货单位，也可根据本单位实情对有需要的客户进行指定；
D. 应客户需求，导引客户至业扩工程咨询柜台或大客户服务室，免费为客户提供典型工程造价，供客户参考，不得为客户推荐或指定设计、施工和供货单位。
【单选题】
___123、下列选项中不属于供电营业厅 “一次告知制”的 基本要求的是（ ）。
A. 了解客户诉求，领会客户意图，判断该事项是否属本单位工作范围。
B. 领会客户需求后，一次性清楚地告知服务项目、业务流程、办理时限、营业收费、所需资料等。
C. 发放相关资料。
D. 确认客户已理解无误。
【单选题】
___124、实行限时办结制。办理居民客户收费业务的时间一般每件不超过（ ）分钟。
【单选题】
___125、实行限时办结制。办理客户用电业务的时间一般每件不超过（ ）分钟
【单选题】
___126、在国网营销部营销营业(2017)40号文件中，单电源用户减容供电方案答复时限要求是（ ）个工作日？
【单选题】
___127、供电企业工作人员应在受理投诉后（ ）内联系客户。
A. 2个小时
B. 24个小时
C. 1个工作日
D. 3个工作日
【单选题】
___128、下列选项中不属于供电营业厅主要服务内容的是（ ）。
A. 迎送客户
B. 故障报修服务
C. 投诉、举报服务
D. 跟踪催办
【单选题】
___129、因供电设施计划检修需要停电，应提前（ ）天向社会公告停电线路、区域、停电的起止时间，并通知重要客户。
【单选题】
___130、对于不符合一证受理条件的用户，应向用户递交（ ），并在上面明确因何原因暂时无法受理用户的办电申请，并请用户签字确认。
A. 一次性告知书
B. 缺件通知书
C. 用电业务申请表
D. 联系人资料表
【单选题】
___131、窗口人员要根据客户咨询或办理的业务类型，第一时间出具（ ），并就其重要提示事项一一向客户讲解。
A. 一次性告知书
B. 缺件通知书
C. 用电业务申请表
D. 联系人资料表
【单选题】
___132、设的计费电能表不准时，有权向供电企业提出校验申请，在用户交付验表费后供电企业应在（ ）天内检验，并将检验结果通知用户。
【单选题】
___133、自更换了一台变比大的电流互感器用电，属于（ ）行为。
A. 违约用电
B. 违章用电
C. 正常用电
D. 窃电。
【单选题】
___134、已批准的未装表的临时用电户，在规定时间外使用电力，称为（ ）。
A. 正常用电
B. 违章用电
C. 窃电
D. 计划外用电。
【单选题】
___135、窃电时间无法查明时，照明用户窃电的，每天按（ ）小时计算。
【单选题】
___136、地市（县）供电企业营销部（客户服务中心）在受理申校检定申请时，应详细了解业务诉求，办理申校手续，并按照内部职责分工在（ ）工作日内安排申校检定任务。
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【判断题】
销售净利率是20%，资产周转率是1次，权益乘数是2，则净资产收益率是40%
【判断题】
一般认为，资本保值率越高，表明企业的资本保全状况越好，所有者权益增长越快，债权人的债务越有保障
【判断题】
如果企业的负债资金的利息率低于其资产报酬率，则提高资产负债率可以增加所有者权益报酬率
【判断题】
杜邦分析体系是利用各主要财务比率之间的内在联系，综合分析企业财务状况的方法。建立财务分析指标体系
【判断题】
沃尔比重评分法是将选定的财务比率用线性关系联系起来，并分别给定各自的分数比重，然后通过与标准比重进行比较，确定各项指标的得分及总体指标的累积分数，从而对企业的信用水平做出评价的方法
【填空题】
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1 In our class,most discussions and activities take place in assigned small groups,These groups provide a supportive and safe environment that （） learning
【填空题】
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9 As the finance ministry rejected the defor its "lack of clarity",it[ ]complaint with the Europear Commission that this deal was against the law
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5 State governments and the colleges themselves have [ ] financial help to students with special abilities and those with financial needs
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10 Dogs cannot distinguish the color of trafficlights, so the master must make the decision of when it is safe to [ ] across the road
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6 The committee agreed that his papers
[ ] a wider circulation because of their essential and fundamental interest to a larger audience.
【填空题】
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1 Because women often restrict their diet
In an effort to control weight,they may
Not consume enough iron-rich food and
( ) experience an iron Deficiency.
【填空题】
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8 Americans defend the right to obtain a gun and they have[ ] been willing to turn a blind eye to the harm that people owning guns have caused
【填空题】
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7 The anger and frustration [ ] by the local people who do not understand what is happening to them will be a terrible and dangerous force
【填空题】
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2 Some reform advocates ignore the impact of
Class size on student achievement,and they
are ( ) what they call as a Priority:teacher effectiveness.
【填空题】
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3 Because of easy access to the Internet,the
New breakthrough tq create something
Truly creative ( ) happen anytime now.
【填空题】
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4 Indeed,if teachers want to( ) how far students might get in life, a better measurement than grades might be how hard the students try.
【填空题】
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5 Nature has( ) these animals ( ) a capacity for not showing Fear.
【填空题】
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6 During the weeks of discussion,delegations
from groups who are interested in the
Resolution may call on representatives to
( ) their point of view.
【填空题】
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7 Plato was a superb writer,and his works are
Part of the world’s great literature.Most of
His existing work is ( )Dialogs and letters.
【填空题】
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8 Young people should enter into a broad
Flexible training program,through which
They can learn a lot and be ( ) their future careers.
【填空题】
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9 The young man is very happy and proud to
be ( ) the old professor because he always feeIs great when talking With him.
【填空题】
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10 One day they passed more than 20 villages ( ),and some of these are Said to have stretched for six miles or more.
【填空题】
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7 Being asingle parent,there is no way for her
to ( ) the time and energy she has
devoted to her children for the past 10 years.
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8 It is essential that you start by listening because one of the main ( ) teenagers and their parents face in forming positive relationships is that neither listens to the other.
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9 We all know the dangers of an earthquake: the ( ) to buildings,the troubles can be caused by falling trees,and the terror occurs when the earth actually opens uip.
【填空题】
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10 Not until recently have we realized that the increasing world population may lead to a potential gloomy ( ) for humanity starvation.
【填空题】
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2 It is the development strategy/of the company to ( ) its overseas expansion in order to take a slice of the world market
【填空题】
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3 Nearly six million people go to see the Mona
Lisa every year,attracted by the ( )of her smile.When you're not lodking at her, she seems to be smiling;when you look at her,she stops.
【填空题】
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4 To live with a family whose native language is English is the ideal way to further improve one's English and to gain ( )into its culture.
【填空题】
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5 There is a real need to ( ) academic
achievement in schools and help with the
development of a student's overall character.
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6 Einstein said his scientific discoveries grew
from his imagination rather than from( ),
reason and language.
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1 When the police caught up with him, Mr.Foster had to [ ] that he'd broken the speed limit.
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2 Whenever my boss makes a decision that I don't agree with, I tell him what I really think, though it's [ ] to make him happy by telling him his ideas are always right
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3 As can be probably perceived, a manned tip to Mars may soon[ ] since scientists have achieved the manned moon mlssion
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4 A number of countries are [ ]their efforts to send out food to the area worst affected by the flood.
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She authorizcd her partner to carry out daily responsibllitles [ ]when she was on her business trip
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On hering the latest news about your mother's ill health, I [ ]canceling your reservation at the Sheraton.
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There was an obvious indication that the police who have to enforce the new law were not[ ] the general discontent.
