相关试题
【单选题】
历史上最广泛、最彻底、最深刻的，不同于以往一切革命的最新类型的革命是 ___
A. 封建革命
B. 无产阶级革命
C. 资产阶级革命
D. 农民起义
【填空题】
explore ，transmit， resource， emerge，yield， pose， assume， confidence，inherit， comprehensive
Given the chance to show his ability, he regained [ ]and began to succeed in school
【填空题】
take a toll on，in other words ，drop out，in turn ，at risk (of) ，interfere with，be accustomed to， contribute to，cut back on ，hold on to
The new government has committed to [ ] emissions of greenhouse gases
【填空题】
take a toll on，in other words ，drop out，in turn ，at risk (of) ，interfere with，be accustomed to， contribute to，cut back on ，hold on to
My parents do not object to my taking part-time jobs, but they remind me not to let them [ ] my school work
【填空题】
take a toll on，in other words ，drop out，in turn ，at risk (of) ，interfere with，be accustomed to， contribute to，cut back on ，hold on to
Anger, worry, disappointment, these negative emotions [ ] your heart, brain and body
【填空题】
take a toll on，in other words ，drop out，in turn ，at risk (of) ，interfere with，be accustomed to， contribute to，cut back on ，hold on to
If a person adopts an unhealthy lifestyle, he will surely be [ ]developing diseases.
【填空题】
take a toll on，in other words ，drop out，in turn ，at risk (of) ，interfere with，be accustomed to， contribute to，cut back on ，hold on to
Most people were ready to give up on him when he [ ] of school, but later he returned and earned his degree
【填空题】
take a toll on，in other words ，drop out，in turn ，at risk (of) ，interfere with，be accustomed to， contribute to，cut back on ，hold on to
Drinking too much can increase the risk of developing high blood pressure, which [ ] can lead to heart attack or stroke
【填空题】
take a toll on，in other words ，drop out，in turn ，at risk (of) ，interfere with，be accustomed to， contribute to，cut back on ，hold on to
Low-cost airlines are emerging all over Asia; this will [ ]the development of the worlds air-travel market as a whole
【填空题】
take a toll on，in other words ，drop out，in turn ，at risk (of) ，interfere with，be accustomed to， contribute to，cut back on ，hold on to
When you move to a new country, you may find the food there strange and you may miss the familiar smells of the food [ ] in your country
【填空题】
take a toll on，in other words ，drop out，in turn ，at risk (of) ，interfere with，be accustomed to， contribute to，cut back on ，hold on to
Although he kept trying and failing, I always [ ] the belief that he would succeed one day.
【填空题】
take a toll on，in other words ，drop out，in turn ，at risk (of) ，interfere with，be accustomed to， contribute to，cut back on ，hold on to
The tax only affects people with an annual income over $200,000-[ ], it will only attect the very rich.
【填空题】
controversial，assess， resolve，decrease，alter，abandon，indicate，undermine，compromise， conventional
Studies[ ]that children who often take part in cooperative programs benefit a lot more than other children
【填空题】
controversial，assess， resolve，decrease，alter，abandon，indicate，undermine，compromise， conventional
They are such a(n) [ ] family- they must have been shocked when their son dyed(染) his hair pink,
【填空题】
controversial，assess， resolve，decrease，alter，abandon，indicate，undermine，compromise， conventional
Testing students by examinations has long been regarded as a reliable way to [ ]students'ability
【填空题】
controversial，assess， resolve，decrease，alter，abandon，indicate，undermine，compromise， conventional
Many power stations have been modernized to give off less pollution, or they were moved further away from the living areas in order to [ ] the damage,
【填空题】
controversial，assess， resolve，decrease，alter，abandon，indicate，undermine，compromise， conventional
Unemployment has come down slightly, but this does not [ ]the fact that it is still a major problem
【填空题】
controversial，assess， resolve，decrease，alter，abandon，indicate，undermine，compromise， conventional
Mr. Smith is not doing well; the doctor told us that several colds [ ]his health
【填空题】
controversial，assess， resolve，decrease，alter，abandon，indicate，undermine，compromise， conventional
The best way to deal with problems at home is to talk things out calmly and honestly and try to reach a(n) [ ]
【填空题】
open the door to，In advance，all at once，reap the benefits (of)， make the most of，over time， get by， stand a chance (of)，remind of， take pleasure in，
Experts say our company is amazing in that sales have been increasing steadily [ ]
【填空题】
make it， with open arms ，strip off，keep back，
free of/ from ，after all，straighten up， throw away
After 10 years of full-time training, she has,finally [ ] as a professional dancer.
【填空题】
make it， with open arms ，strip off，keep back，
free of/ from ，after all，straighten up， throw away
[ ], what is the point in taking part in the competitive event if the result is only to prove how incompetent you are?,
【填空题】
make it， with open arms ，strip off，keep back，
free of/ from ，after all，straighten up， throw away
Redecorating the house is a challenging task. It's necessary to [ ] the wallpaper first.
【填空题】
make it， with open arms ，strip off，keep back，
free of/ from ，after all，straighten up， throw away
I never really had any problems with change. On the contrary, I welcome change [ ]
【填空题】
make it， with open arms ，strip off，keep back，
free of/ from ，after all，straighten up， throw away
A lot of what we [ ] is made from raw materials which are not renewable
【填空题】
make it， with open arms ，strip off，keep back，
free of/ from ，after all，straighten up， throw away
Megan and John realized that their house was too messy for a new baby, so they decided to [ ] their house before the baby was born
【填空题】
make it， with open arms ，strip off，keep back，
free of/ from ，after all，straighten up， throw away
Jennifer couldn't [ ] her tears when she saw the sick children at a new blood cancer center in Virginia
【填空题】
make it， with open arms ，strip off，keep back，
free of/ from ，after all，straighten up， throw away
We want to give all children a world [ ] violence
【填空题】
advocate，involve，confine，respond，subsequent ，distinct ，intense， fulfill，circumstance， reconcile
Fortunately, the accident didn't [ ] many people, for there was little traffic at that hour.
【填空题】
advocate，involve，confine，respond，subsequent ，distinct ，intense， fulfill，circumstance， reconcile
She[ ] her ambition of becoming a fashion designer after years of hard work
【填空题】
advocate，involve，confine，respond，subsequent ，distinct ，intense， fulfill，circumstance， reconcile
They kept on trying their best to develop
their business, but in such [ ]market competition, they had no Idea if success would come along one day
【填空题】
advocate，involve，confine，respond，subsequent ，distinct ，intense， fulfill，circumstance， reconcile
As music plays an important role in our life, many music teachers and educators [ ] taking up a musical instrument at a young age
【填空题】
advocate，involve，confine，respond，subsequent ，distinct ，intense， fulfill，circumstance， reconcile
This rule should be entirely clear in the minds of everyone and should not be misunderstood under any [ ]
【填空题】
advocate，involve，confine，respond，subsequent ，distinct ，intense， fulfill，circumstance， reconcile
My daughter was shy; she was afraid to ask questions,[ ] to questions in class,or talk with other children
【填空题】
advocate，involve，confine，respond，subsequent ，distinct ，intense， fulfill，circumstance， reconcile
I got from him only a letter, which was put on my office desk; [ ] to the receipt of this letter I have never heard from him
【填空题】
advocate，involve，confine，respond，subsequent ，distinct ，intense， fulfill，circumstance， reconcile
The duties to provide services for children in need are not [ ] to the local social services department
【填空题】
advocate，involve，confine，respond，subsequent ，distinct ，intense， fulfill，circumstance， reconcile
We pray that all nations be [ ] and that all people around the world live in peace
【填空题】
controversial，assess， resolve，decrease，alter，abandon，indicate，undermine，compromise， conventional
It was reported the president had [ ]to fight If war was necessary,even if it meant destroying his chances of re-election
【填空题】
controversial，assess， resolve，decrease，alter，abandon，indicate，undermine，compromise， conventional
I had to [ ] one of my email accounts as it was filled with junk mail
【填空题】
controversial，assess， resolve，decrease，alter，abandon，indicate，undermine，compromise， conventional
Darwin's theory of evolution remains[ ] partly because it challenges the religious belief that God created man
推荐试题
【填空题】
31、对于申请资料暂不齐全的客户，在收到其用电主体资格证明并签署___后，正式受理申请并启动后续流程，现场勘查时收资。
【填空题】
32、推行居民客户___服务，业务办理人员了解客户申请信息并录入营销业务应用系统，生成用电登记表，打印后交由客户签字确认。
【填空题】
33、用户的实际暂停时间少于___者，暂停期间基本电费照收。
【填空题】
34、改类-调需量值是指实施两部制电价的用户，根据下个月预计达到的用电最大负荷，申请调整___的业务。
【填空题】
35、在供电企业的供电设施上，擅自接线用电的，所窃电量按私接设备额定容量___乘以___计算确定。
【填空题】
36、不属于责任损坏或未损坏的元件，受害居民用户也要求更换时，所发生的元件购置费与修理费应由___负担。
【填空题】
37、遇到雨天或刚拖完地板时应放置“___”的告示牌，并提醒客户___。
【填空题】
38、雨天客户带雨伞进门时，应主动提示客户使用___。
【填空题】
39、协助客户填写相关业务表格，详细说明业务表格___和___，若填写有误，应___，并给予热情的指导和帮助。
【填空题】
40、当客户咨询有关问题时，眼神应落于客户眉心三角区，专注聆听客户讲话，准确、迅速地分析客户的需求，针对具体的业务流程办理手续，对客户进行通俗易懂的讲解和说明，在解答问题过程中，做到___、___和___。
【填空题】
41、如供电营业厅内排队等候客户较多，应主动做好___，___。
【填空题】
42、当接待老弱病残等特殊客户时，引导员应提供特别照顾和帮助，主动上前帮扶、询问，并根据客户的具体需要，协助办理相关业务。在办理结束后留下客户联系地址和电话，以便提供___。
【填空题】
43、使用礼貌用语问候客户，主动向客户表达服务意愿，询问客户需求，___、___、___、___、___，首先使用___。
【填空题】
44、遵守“___”原则。当有客户来办理业务时，应当立即______），马上接待客户。
【填空题】
45、遵守“___”原则。业务办理过程中，若有其他客户上前咨询且需要在本柜台办理相关业务，应请其稍候。
【填空题】
46、遵守“___”。无论客户要办理的业务是否对口，都要认真倾听，询问、了解客户需求，热心引导，不得___。首先接受客户询问的营业员有责任引导客户至相关柜台或部门办理各种业务。
【填空题】
47、属于应急事件时，首问负责人必须做好___，并报告领导，执行___，直至___。
【填空题】
48、当政府相关机构、新闻媒体、社会团体等来访时，立即___，由主管联系相关人员接待，不___。
【填空题】
49、当来宾问询有关情况时，应遵循“___”的信息发布制，可告知“您好，我公司有相关部门来处理您的需求，我们已通知，请您稍候！”
【填空题】
50、“掌上电力”低压版APP作为国家电网公司指定的官方“供电服务移动营业厅”，旨在为低压居民及低压非居用户提供___、___、___、___、___等电力营销全业务服务。
【填空题】
51、“电e宝”是国家电网公司自有全网通互联网交费平台，为广大用电客户提供安全可靠、优质高效的支付服务；是国家电网公司互联网线上供电服务的主营载体之一，集___和___为一体。
【填空题】
55、业务受理实行限时办结制，办理居民客户收费业务的时间每件不超过___分钟，办理客户用电业务的时间每件不超过___分钟。
【填空题】
53、服务人员上岗时做到精神饱满、注意力集中，接待客户时积极主动，做到面带微笑、态度和蔼、热情周到，避免出现“___”、“___”、“___”等服务忌语。
【填空题】
54、接待客户要做到___、___、___、___。
【填空题】
55、高压增装是高压客户增加___的用电业务。
【填空题】
56、当直接交易用户过户后，新用户将不属于直接交易用户，若要参与，需重新向经信局提出申请，经经信局认定的过户后准入用户，在营销系统中发起直接交易关系建立流程，于___开始直接交易电费的结算。
【填空题】
57、光伏的国家补贴是2018年1月1日前投运的为0.42元/千瓦时，2018年1月1日后投运的为___元/千瓦时，一补20年。全额上网项目不享受该补贴。
【填空题】
58、营业厅人员遇到突发事件后，应立即做好安抚客户情绪、维持大厅秩序工作，并启动应急处置程序，___内将相关信息报告给营业厅主管。
【填空题】
59、用户连续___个月不用电，也不申请办理___用电手续者，供电企业须以销户终止其用电。用户需再用电时，按___用电办理。
【填空题】
60、 “一户多人口”电价政策中，居民家庭人口数量以___颁发的___为认定依据。
【填空题】
61、根据“一岗制”实施方案，低压居民客户业扩报装时，对于具备直接装表条件的，实行___受理，___完成装表接电。
【填空题】
62、居民家庭安装电动汽车充电设施执行居民___电价，其中选择执行峰谷电价的用户不满1千伏用户的高峰低谷电价分别为每千瓦时___、___元，1-10千伏及以上用户的高峰低谷电价分别为每千瓦时___元
【填空题】
63、《国家发展改革委关于电动汽车用电价格政策有关问题的通知》___规定，对向电网经营企业直接报装接电的经营性集中式充换电设施用电，执行___用电价格。2020年前，暂免收___。
【填空题】
64、电魔方产品主要包括___、___、___、___四大功能模块。
【填空题】
65、掌上电力企业版所服务的客户群体为___客户。
【填空题】
66、目前国家电网公司在浙江范围内为客户提供的电子服务渠道包括___、___、___、___、___、___。___
【填空题】
67、如客户无法到场确认，建议客户委托他人到场核对确认，或经客户同意后，将___以微信、外网邮箱等方式发送客户。
【填空题】
68、国网客服中心受理客户投诉诉求后，根据投诉客户重要程度及可能造成的影响等，按照___确定事件的投诉等级，20分钟内派发工单。
【填空题】
69、根据《国网浙江省电力公司供电营业厅管控规范》的要求，各级营业厅每年至少组织___应急演练，并做好记录工作。
【填空题】
70、营销系统故障应急演练的目的包括检验供电营业厅营销系统故障应急预案的___性。
