相关试题
【单选题】
制服秋冬装的穿着时间是___。
A. 11月1日－次年3月31日
B. 11月15日－次年3月31日
C. 11月31日－次年3月31日
D. 11月16日－次年3月31日
【单选题】
制服春夏装的穿着时间是___。
A. 4月1日－10月31日
B. 4月15日－10月31日
C. 5月1日－10月31日
D. 4月1日－10月15日
【单选题】
乘务员的双手保持清洁无污垢，指甲的长度从手心看不超过___
【单选题】
女乘务员制服短裙的长度标准是___。
A. 可根据个人情况
B. 必须齐膝
C. 不低于膝盖以上2cm
D. 不低于膝盖以上1cm
【单选题】
乘务员的头发应保持（ ），且发色均匀。 ___
A. 黑色或棕色
B. 棕色或自然黑
C. 自然黑或棕黑色
D. 深棕色或深紫色
【单选题】
隐性化妆包括对（ ）的修饰。 ___
A. 口气、体味、牙齿、体毛
B. 口气、眼睛、牙齿、四肢
C. 口气、眼睛、头发、体毛
D. 口气、四肢、牙齿、体毛
【单选题】
乘务员与旅客交谈时，___。
A. 态度要诚恳，语气要温和，尽量用术语
B. 可用适当的姿势来调节身体高度，目光要平视或高于旅客的眼睛
C. 应面带微笑，目光要注视对方的眼睛，以示尊重
D. 态度要诚恳，语气要温和，为了不让旅客着急可以不告诉旅客实际情况
【单选题】
中国东方航空股份有限公司负责主持《客舱乘务员手册》的部门是___
A. 公司运行质量管理部
B. 公司客舱服务部
C. 公司飞行技术管理部
D. 公司服务质量管理部
【单选题】
对于《客舱乘务员手册》有解释权的是___
A. 编写委员会
B. 总公司客舱服务部
C. 各分（子）公司乘务部门的业务科室
D. 总公司企管处
【单选题】
CCAR—121部是___
A. 飞行运行手册
B. 中国东方航空公司运营手册
C. 乘务员手册
D. 大型飞机公共航空运输承运人运行合格审定规则
【单选题】
《客舱乘务员手册》持有人调离所在单位时，应将手册___
A. 自行处理
B. 交至所属新部门的管理机构
C. 带至非东方航空公司的新工作岗位保管
D. 交回发放单位
【单选题】
《客舱乘务员手册》必须在（ ）阶段备有 ___
A. 飞行全程
B. 航后讲评
C. 航前准备
D. 业务学习
【单选题】
《客舱乘务员手册》持有人的职责为___
A. 及时更换手册修订页和补充页，不得取消页/修订页，使手册内容保持有效状态，并可以根据协作单位的需要提供手册
B. 及时更换手册修订页和补充页，不得取消页/修订页，使手册内容保持有效状态，并在任何时候可以随时查阅
C. 及时更换手册修订页和补充页，并取出取消页/修订页，使手册内容保持最新有效状态，并在执行任务时可以随时查阅
D. 及时更换手册修订页和补充页，并取出取消页/修订页，使手册内容保持最新有效状态，并可以随时提供给其他航空公司使用
【单选题】
在飞行全过程中始终备有演示用设备，必须的应急设备，迫降时客舱准备简介单，还包括（ ），便于随时使用 ___
A. 客舱乘务员手册
B. 应急程序手册
C. 公司运营手册
D. 机型设备手册
【单选题】
乘务员准备会必须确认所有乘务员持有有效的___
A. 客舱乘务员手册
B. 公司运营手册
C. 飞行手册
D. 机型手册
【单选题】
如要查询乘务员手册的版本号和修订状况，应该在手册的（ ）处可找到相关信息。___
A. 右上角
B. 右下角
C. 左下角
D. 左上角
【单选题】
《客舱乘务员手册》中相关页的有效性，可通过查阅（ ）来确定 ___
A. 有效页清单
B. 补充页
C. 目录
D. 有关文件
【单选题】
如乘务员手册版本号为02-04，则代表： ___
A. 本手册为第二版发行，此页为第四次修订
B. 本手册为第四版发行，此页为第二次修订
C. 本手册为2002年发行，此页为第四次修订
D. 本手册为2004年发行，此页为第二次修订
【单选题】
手册持有人在更换修订页的同时，还必须填写哪一页的修订记录表。___
A. 0-0-4
B. 0-0-5
C. 0-0-6
D. 0-0-3
【单选题】
手册持有人在更换修订页的同时，还必须填写0-0-4页的 ___
A. 修订记录表
B. 有效页清单
C. 修订状况表
D. 有效日期表
【单选题】
CLB是指（ ） CABIN LOG BOOK ___
A. 公司管理手册
B. 客舱记录本
C. 客舱管理记录本
D. 公司营运指导文件
【单选题】
航班飞行结束，乘务组进行的飞行后讲评是（ ）中一项重要内容 ___
A. 餐饮服务
B. 飞行四个阶段
C. 乘务组凝聚力工作
D. 飞行实施阶段
【单选题】
航班飞行结束，乘务组进行的飞行后讲评工作，其目的是___
A. 以便管理层的检查
B. 帮助乘务长填写任务书
C. 整理免税品帐目
D. 对航班中的问题进行讲评总结
【单选题】
乘务工作的关键阶段（重要阶段）是指___
A. 空中颠簸时
B. 出口座位评估
C. 安全检查
D. 滑梯待命（预位）系统的操作
【单选题】
飞行中所携带的证件除登机证，乘务员训练合格证等相关证件外，还包括___
A. 航空人员体检合格证
B. 英语等级证书
C. 航空公司工作证
D. 乘务等级证书
【单选题】
需要佩戴矫正视力眼镜才飞行合格的乘务员，在执行航班任务时 ___
A. 必须佩戴矫正视力眼镜，并携带备份镜
B. 需要携带备份镜
C. 需要佩戴矫正视力眼镜
D. 在不影响飞行的前提下，可自行决定是否佩戴矫正视力眼镜
【单选题】
飞机滑出，进入关键阶段后，不准打扰机组，但如感到有异常状况，仍需及时通知___
A. 乘务长
B. 机长
C. 随机机务
D. 其它乘务员
【单选题】
飞行中飞行高度低于（ ）时乘务员应注意观察驾驶舱 ___
A. 3000米
B. 1000米
C. 6000米
D. 10000米
【单选题】
飞机推出前，确定（ ）旅客，根据需要简单向旅客介绍出口操作方法及规定，并报告乘务长。___
A. 重要
B. 特殊
C. UM
D. 出口座位
【单选题】
飞机推出前，确定出口座位旅客，根据需要向其介绍（ ）并报告（主任）乘务长 ___
A. 供餐时间及内容，提醒旅客阅读出口座位须知卡
B. 出口操作方法及规定，提醒旅客阅读出口座位须知卡和安全须知卡
C. 旅客的人数及机型，提醒旅客阅读安全须知卡
D. 飞行时间及航路，提醒旅客阅读出口座位须知卡和安全须知卡
【单选题】
飞机（ ）前，乘务员确认旅客均按规定坐好，已将空座位上安全带扣上。___
A. 滑行/推出
B. 关门
C. 起飞
D. 滑行
【单选题】
飞机推出前，机上一切准备就绪，旅客人数及文件到齐，得到（ ）允许后可关门。 ___
A. 现场协调员
B. 机长
C. 乘务长
D. 塔台指挥
【单选题】
飞机推出后，如果有旅客显示醉态或在麻醉品作用下，应立即通知（ ），并由其来决定下一下行动。 ___
A. 塔台管制人员
B. 公司总值班
C. 带班乘务长
D. 机长
【单选题】
飞机滑行，除了做客舱安全检查外，还须： ___
A. 接通烧水器电源准备饮料供应
B. 打开烤箱，准备餐车
C. 根据旅客需要，更换旅客座位
D. 固定，检查好厨房用品，餐车，用具箱
【单选题】
当飞行员给出起飞信号后，乘务长应确认： ___
A. 所有旅客已就座
B. 所有乘务员已就座
C. 客舱已作好起飞准备
D. 客舱灯光已调暗
【单选题】
除了在起飞、着陆阶段，乘务员还须在（ ）阶段在指定位置，系好安全带肩带，保持坐姿。___
A. 滑行
B. 下降
C. 巡航
D. 地面加油
【单选题】
飞行机组发出准备起飞信号的时间是飞机进入跑道或起飞滑跑前至少（ ），发出的方式是客舱广播或连续两次开关安全带信号灯 ___
A. 1分钟
B. 3分钟
C. 4分钟
D. 2分钟
【单选题】
飞行机组发出准备着陆通知的时间是在着陆前至少（ ），发出的方式是客舱广播或连续两次开关安全带信号灯 ___
A. １分钟
B. 2分钟
C. 3分钟
D. ５分钟
【单选题】
机组发出准备起飞的方式是客舱广播“客舱机组做好起飞准备”或___
A. 连续的高单频蜂鸣声
B. 连续六声以上钟鸣声
C. 连续两次接通安全带信号灯
D. 单声钟鸣声
【单选题】
撤离警报是___
A. 6声单音或以上呼叫铃声
B. 高音频蜂鸣声
C. 每隔30秒的钟鸣声
D. 3声双音式或以上呼叫铃声
推荐试题
【单选题】
Which name is not mentioned in the film? ___
A. Nicole Kidman.
B. Hugh Jackman.
C. George Clooney.
D. Robin Williams.
【单选题】
Which of the following statement is not true about “Life in the Freezer”? ___
A. It was a documentary film.
B. It was made by National Geographic and the BBC.
C. It was a story of the amazing life of Emperor penguins.
D. The
E. mperor penguin sang to each other to find a mate and made friends.
【单选题】
What should you do during a high-pressure periods? ___
A. Lock yourself in a room with your work.
B. Leave your work and go on a vocation.
C. Tell your boss you can’t finish your work.
D. Get together with people who will revitalize and inspire you.
【单选题】
Which of the following is the correct description of TempWorld? ___
A. The era of guaranteed jobs is history.
B. We are all temporary workers.
C. You have to equip yourself with the skills.
D. All of the above.
【单选题】
What should a career activist do? ___
A. Being a career activist means concentrating on daily business.
B. Being a career activist means you can do a business as long as it meets your short-term needs.
C. A career activist should take the long view of his career.
D. A career activist should plan everything in advance.
【单选题】
What should you do in the TempWorld? ___
A. In TempWorld you must withstand disappointment, juggle stressful situations, and handle pressure.
B. You must learn from your setbacks and use them to your advantage in the future.
C. Things always go well for successful people because they are honest.
D. Both A and B.
【单选题】
Which of the following statements is Not True? ___
A. Your boss may be willing to change his behavior than your think.
B. Some managers don’t care how much their words or actions upset staffers.
C. You should tell your managers how their outbursts make you feel.
D. If the boss values your work, he may stop his abusiveness.
【单选题】
Which of the following public places is NOT mentioned that have banned mobiles? ___
A. restaurants
B. gas stations
C. theatres
D. museums
【单选题】
What happened when the cellphone of the speaker’s friend rang? ___
A. His friend answered the phone and the speaker became invisible to his friend.
B. They answered the phone together.
C. The speaker threw away his friend’s cellphone.
D. His friend hung up the phone and kept talking to the speaker. (C)
【单选题】
What happened to the man? ___
A. He had a car accident.
B. He had his arms broken.
C. He lost his mobile phone.
D. He was not able to use his mobile because he was in a remote area.
【单选题】
Which of the following is NOT true? ___
A. Today there are about 400 million cellphone owners.
B. Today there are about 300 million Personal Computer subscribers.
C. Cellphones will be more often used.
D. Cellphones will completely replace Personal Computers.
【单选题】
Which of the following is true? ___
A. Ellen Johnson-Sirleaf stayed in her country during the nation’s civil war.
B. She is still working for the United Nations.
C. She is the first woman ever elected president of an Asian country.
D. She is a Liberia.
【单选题】
What do you know about the solar eclipse? ___
A. Only hundreds of people gazed at it.
B. It was caused by the earth passing in front of the moon.
C. It was not often seen.
D. It started in Mongolia and ended in Brazil.
【单选题】
What is true about this meeting between the USA and China? ___
A. It was a meeting between Xi Jinping and Donald Trump.
B. It was the first time that the Chinese president had visited the United States.
C. The issue of the Olympics was discussed.
D. South Korea’s nuclear weapons program was discussed.
【单选题】
In which year did the station’s first permanent crew arrived? ___
A. 1998
B. 2000
C. 2002
D. 2003
【单选题】
If elected, ________________. ___
A. Richardson would be the first Hispanic President.
B. Clinton would be the first African-American President.
C. Romney world be the first Hispanic President.
D. Clinton would be the first Mormon President.
【单选题】
What are the things that the speaker’s inner and outer life based on? ___
A. Money
B. Health
C.
D. elicious food
【单选题】
What kind of things has its own reason for existing? ___
A. Questioning
B. The structure of reality
C. Curiosity
D. The mysteries of eternity
【单选题】
Who are so full of doubts? ___
A. Fools and fanatics
B. Wise people
C. Professors
D. University students
【单选题】
To the speaker, what kind of things always win in life? ___
A. Truth and love
B. Power and status
C. Great minds
D. Money and material
【单选题】
What’s the key word of the speaker? ___
A. Love
B. Power
C. Freedom
D. Curiosity
【单选题】
What happened to the man? ___
A. He committed identity theft.
B. He was put in prison.
C. He reported a case of theft to police.
D. He robbed a bank.
【单选题】
What is the attitude of Mrs. Washington? ___
A. She tries to cover up for little George.
B. She thinks Mr. Washington should not ask George directly.
C. She encourages George to chop down the tree.
D. She thinks Mr. Washington should put the blame on the sharp axe.
【单选题】
What do Nancy’s colleagues think about her transgender transition? ___
A. They think it is ridiculous.
B. They make a big fuss about it.
C. They take it lightly.
D. They are sympathetic.
【单选题】
What are the two women talking about? ___
A. They are talking women’s liberation.
B. They are talking about an ideal husband.
C. They want a rewarding job.
D. They are talking about women’s choice between family and career.
【单选题】
According to what you’ve heard, which of the following is NOT true? ___
A. The two ten-minute workouts help people get into shape in a short time.
B. The two ten-minute workouts are designed for the people of certain level of fitness.
C. The two ten-minute workouts help people to lose weight and to be vigorous.
D. The two ten-minute workouts are suitable for most people.
【单选题】
What does Cindy say about visiting Costa Rica in June? ___
A. It is bad because June falls in the rainy season.
B. It is bad because there is almost no sunshine in June.
C. It is not bad because it seldom rains on the coast.
D. It is not bad because it does not rain all the time and in all the places.
【单选题】
What did the professor say about the translation of idioms across language? ___
A. Almost all idioms are translatable and can be universally used.
B. Idioms are hardly translatable and cannot be universally used.
C. Not all idioms are translatable but many have translations in other language.
D. All idioms are translatable and tend to become international.
【单选题】
According to Professor Randal, which of the following is true for SAT II? ___
A. It tests your critical thinking and problem-solving skills.
B. It is more content oriented.
C. It is designed to measure subject-area knowledge.
D. It is designed to measure achievement in
E. nglish, math, reading, and science.
【单选题】
The movie in IMAX format adds the amazing effects except ___________. ___
A. the effect of sound
B. the effect of view
C. the effect of landscape
D. the effect of mystery
【单选题】
What can we learn from the conversation? ___
A. Nobody thinks he is under stress.
B. People should avoid stress completely.
C. Stress is a normal state of affairs.
D. Nobody is subject to stress.
【单选题】
What is Tom’s attitude towards the mobile phone? ___
A. It is very convenient to send text messages.
B. People have to put up with the inconvenience of using mobile phones.
C. He feels important when he uses his mobile phone in public.
D. He cannot live a day without his mobile phone.
【单选题】
Where did Helena start learning Dutch? ___
A. Spain
B. Holland
C. Sri Lanka
D. Indonesia
【单选题】
According to what the broadcaster says about what happened when the blackout occurred, which of the following is not true? ___
A. People crowded the streets of New York.
B. Throngs of people walked across the bridge, screaming and cursing.
C. The blackout stopped subways, buses and turned off traffic lights.
D. Many people are thinking of hitching a ride.
【单选题】
Who is Dr. Burkey? ___
A. The anchor
B. The questioner
C. A student
D. A clinical psychologist.
【单选题】
Which is true about Gandhi’s nonviolence? ___
A. There will be no pains and defeats when people use nonviolence.
B. People should be prepared to die like a soldier when they use nonviolence.
C. Nonviolence means that you have to accept injustice.
D. Soldiers can use violence against violence.
【单选题】
肖东和外祖父是___
A. 直系血亲
B. 直系姻亲
C. 旁系血亲
D. 旁系姻亲
【单选题】
按罗马法的亲等算法，小杨和叔叔的孙子是___
A. 三等亲
B. 四等亲
C. 五等亲
D. 六等亲
【单选题】
甲（男）的外祖母乙是丙（女）的父亲丁的胞姊，因此___
A. 乙是丙的姑母，丁是甲母的舅父
B. 乙是丙的姨母，丙是乙的甥女
C. 乙是丙的舅母，丁是甲母的叔父
D. 乙是丙的婶母，丙是乙的侄女
【单选题】
下列各种亲属关系中，属于直系拟制血亲的有___
A. 外祖父母与外孙子女
B. 养父母与养子女
C. 祖父母与孙子女
D. 继父母与未受其抚养教育的继子女
