【多选题】
信用卡营销人员应做到“三亲见”，“三亲见”是指（ ）。___
A. 客户本人
B. 亲见客户签名
C. 客户填写申请表
D. 亲见客户身份证件与资信证明原件
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【多选题】
个人贷款按照柜面操作流程差异，目前可分为普通个人贷款、( )、保捷贷、个人自助贷款和存贷通。___
A. 个人质押贷款
B. 个人助学贷款
C. 个人汽车贷款
D. 公积金委托贷款
【多选题】
个人质押贷款业务中系统内质押物包括( )、记载储蓄式国债的卡或折。___
A. 定期存单
B. 股单
C. 凭证式国债
D. 保险单
【多选题】
个人自助循环贷款是指根据约定的最高自助额度和有效期，个人客户可通过( )等渠道自主循环反复贷款和还款的业务。___
A. 自助终端
B. 网上银行
C. 电话银行
D. 营业柜台
【多选题】
存贷通是为帮助借款人有效运用资金、节省贷款利息支出，银行与客户签订的基于( )合约余额向客户支付收益的理财产品的合约。___
【多选题】
助学贷款分为( )。___
A. 中央财政贴息国家助学贷款
B. 地方财政贴息国家助学贷款
C. 个人贴息助学贷款
D. 单位贴息助学贷款
【多选题】
助学贷款是指农业银行各分支机构向正在接受高等教育的全日制本、专科学生（含高职学生）、研究生及攻读第二学士学位的在校学生发放的、用于（ ）的人民币贷款业务。___
A. 学生创业
B. 支付学费
C. 支付住宿费
D. 基本生活费
【多选题】
发放普通个人贷款受理《借款凭证》时，需要审查的内容：( )。 ___
A. 借款合同是否齐全
B. 借款凭证要素是否齐全、有无涂改
C. 签章是否齐全
D. 凭证是否由客户经理提供
【多选题】
发放普通个人贷款时受理《贷款发放通知单》需要审查的内容：( )。___
A. 通知单是否由客户经理提供
B. 通知单要素是否齐全、有无涂改
C. 客户部门签章是否齐全
D. “会计部门意见”和“会计主管”签章是否齐全
【多选题】
自助设备集中加配钞的基本原则有( )。___
A. “根据指令、见单处理”的原则
B. “不相容岗位相分离”的原则
C. “双人操作”的原则
D. “谁操作，谁负责”的原则
【多选题】
管理机构应建立集中加配钞业务应急预案，应急预案应包括但不限于以下应急处置内容:( )___
A. 系统无法登录或操作
B. 电子设备无法登录或操作
C. 车辆、人员或钞箱无法到达(送达)设备现场。
D. 其他突发事件影响加配钞业务无法处理等。
【多选题】
关于自助设备集中加配钞管理系统的不相容岗位的表述，正确的有( )。___
A. 系统管理岗与库房管理岗、账务处理岗、现金清分岗、设备管理A、B岗分离
B. 业务主管与监控监督岗、库房管理岗、设备管理A、B岗、账务处理岗分离
C. 账务处理岗与库房管理岗、现金清分岗、现场项目经理岗、设备管理A、B岗分离
D. 设备管理A、B岗与现金清分岗可有条件地相容
【多选题】
行内核查结果为以下（ ）情况的，应进行人行核查___
A. 客户二代身份证无留存记录
B. 客户二代身份证有效期与我行已留存证件有效期不一致
C. 行内核查返回结果一致，留存照片与证件照片不一致
D. 行内核查返回结果不一致
【多选题】
人民币教育储蓄在( )学习阶段可分别享受一次免税优惠。___
A. 初中
B. 全日制高中（中专）
C. 大专和大学本科
D. 硕士和博士研究生
【多选题】
人民币活期储蓄存款起存金额为（ ）元，外币活期储蓄存款金额为不低于（ ）元人民币的等值外币。___
【多选题】
人民币个人通知存款分为( )通知存款。___
【多选题】
人民币整存零取定期储蓄存款存期分为( )。___
【多选题】
下列属于存本取息存期的有( )。___
【多选题】
根据《金融机构大额交易和可疑交易报告管理办法》（中国人民银行令[2016]第3号），可以交易符合下列（ ）情形之一的，金融机构应当在提交可疑交易报告的同时，以电子或书面形式向所在地人民银行或者其分支机构报告，并配合反洗钱调查。___
A. 开立电子账户或办理电子银行业务的
B. 明显涉嫌洗钱、恐怖融资等犯罪活动的
C. 严重危害国家安全或者影响社会稳定的
D. 其他情节严重或者情况紧急的情形
【多选题】
客户风险等级按照洗钱风险程度 划分为（ ）和低风险这几类。___
A. 高风险
B. 禁止类
C. 中风险
D. 中低风险
【多选题】
遇到下列（ ）项所述的情况时，需对客户身份进行重新识别。___
A. 个人账户多次在支取现金或转账交易时规避大额限定，累计交易金额巨大，明显有别于当地个人客户资金账户的一般交易金额。
B. 对公客户账户与其法人代表、财务人员等个人账户之间交易频繁。
C. 账户交易存在较多的电子银行业务，且交易金额规避大额限定。
D. 长期闲置的账户原因不明地突然启用或者平常资金流量小的账户突然有异常资金流入，且短期内出现大量资金收付。
【多选题】
以下属于对外资银行客户开展反洗钱合规审核的内容的是（ ）。___
A. 反洗钱规章制度建设
B. 客户尽职调查措施
C. 风险评估
D. 可疑交易监测
【多选题】
《反洗钱法》规定的“洗钱罪”主要针对以下哪些违法所得。（ ）___
A. 毒品犯罪
B. 走私犯罪
C. 黑社会性质组织犯罪
D. 盗窃犯罪
【多选题】
对外资银行开展客户尽职调查时，以下属于需要了解的信息是（ ）。___
A. 股权结构
B. 公司治理
C. 业务经营
D. 外部声誉
【多选题】
个人有效身份证件包括（ ）。___
A. 在中华人民共和国境内已登记常住户口的中国公民为居民身份证；不满十六周岁的，可以使用居民身份证或户口簿。
B. 香港、澳门特别行政区居民为港澳居民往来内地通行证。
C. 台湾地区居民为台湾居民来往大陆通行证。
D. 定居国外的中国公民为中国护照。
【多选题】
符合下列情形之一的，可以直接确定为禁止类客户。（ ）___
A. 国务院有关部门发布的恐怖组织和恐怖分子名单客户
B. 司法机关发布的恐怖组织和恐怖分子名单客户
C. 联合国安理会决议列示的制裁类组织和个人名单客户
D. 司法机关
【多选题】
收单行应禁止发展（ ）商户。___
A. 我国法律禁止的赌博及博彩类商户，色情服务类商户，出售违禁药品、毒品、黄色出版物、军火弹药等的商户，以及其他与我国法律、法规相抵触的商户；
B. 已被列入各级政府部门或银行卡组织不良信息系统或禁止发展名单的商户
C. 商户法定代表人（负责人）在监管部门相关征信系统中存在严重不良信息，或在银行卡组织等风险信息系统中留有风险信息的商户
D. 违规套现、非法洗钱的商户
【多选题】
金融机构在履行客户身份识别义务时，应当向中国反洗钱监测分析中心和中国人民银行当地分支机构报告的可疑行为包括（ ）。___
A. 客户拒绝提供有效身份证件或者其他身份证明文件的
B. 客户无正当理由拒绝更新客户基本信息的
C. 采取必要措施后，仍怀疑先前获得的客户身份资料的真实性、有效性、完整性的
D. 对向境内汇入资金的境外机构提出要求后，仍无法完整获得汇款人姓名或者名称、汇款人账号和汇款人住所及其他相关替代性信息的
【多选题】
对公反洗钱业务中，对公客户包括：（ ）。___
A. 法人
B. 个体工商户
C. 其他组织
D. 自然人
【多选题】
对公客户身份识别和尽职调查的基本要求包括（ ）。___
A. 获取和记录客户基本信息以便能够确认其真实身份
B. 筛查制裁名单
C. 评估并确定客户洗钱风险等级
D. 对于禁止类客户，不得提供金融服务。
【多选题】
在对公客户身份识别工作中应遵循的基本原则为（ ）。___
A. 勤勉尽责
B. 风险为本
C. 持续识别
D. 保密原则
【多选题】
如出现以下情形，应拒绝办理业务有（ ）。___
A. 客户所提供的身份证件、签证等相关证件经核查或鉴定为虚假证件
B. 客户所提供的身份证明文件不在有效期内
C. 客户为中风险客户
D. 客户或客户关联人员出现在反洗钱制裁名单中
【多选题】
业务关系存续期间，应开展持续的客户身份识别，包括但不限于（ ）。___
A. 更新客户以及关联人员身份信息
B. 对客户开展持续的交易监控
C. 根据客户身份、所使用服务和产品以及其他风险要素的变化及时调整客户洗钱风险等级，确保客户信息及其洗钱风险评级准确、完整
D. 定期核查客户是否纳入“严重违法失信信息名单”和电信网络诈骗黑名单
【多选题】
《消费者权益保护法》规定，经营者不得以（ ）等方式作出对消费者不公平、不合理的规定，或者减轻、免除其损害消费者合法权益应当承担的民事责任，否则无效。___
A. 格式合同
B. 通知
C. 声明
D. 店堂告示
【多选题】
金融机构有侵害消费者权益的违规行为，中国人民银行及其分支机构可以采取以下（ ）措施。___
A. 约谈董（理）事会或高级管理层
B. 责令限期整改
C. 向其上级机构、行业监管部门、行业部门、社会通报相关信息
D. 依照法律、法规、规章进行处罚及依法采取的其他措施
【多选题】
为防范“飞单”事件出现，商业银行应做到以下方面：（ ）。___
A. 对销售人员及其代销产品范围进行明确授权，并在营业网点公示
B. 实行专区销售，在营业网点或官方网站提供查询代销产品信息的渠道
C. 禁止无授权或超授权代销、员工假借单位名义私自推介、销售未经审批的产品
D. 禁止在营业区域内存放未经审批的非本行产品销售资料
【多选题】
销售专区“双录”管理包含以下哪些内容？（ )___
A. 聘任安保人员
B. 设立销售专区
C. 在销售专区内装配电子系统
D. 产品销售过程同步录音录像
【多选题】
个人网上银行注册客户分为（ ）和（ ）。___
A. 电话注册
B. 网点注册客户
C. 自助注册客户
D. 手机注册
【多选题】
电子银行渠道管理包括( )等功能。___
A. 电话银行注册和维护
B. 手机银行注册和维护
C. 消息服务银行注册和维护
D. 限额管理
【多选题】
个人网上银行缴费支付包括( )等功能。___
A. 网上缴费
B. 账单支付
C. 批量代扣
D. 手机快速充值
【多选题】
个人网上银行账户管理包括（ ）等功能。___
A. 对账单查询
B. 追加网银账户
C. 境外消费限额管理
D. 电子回单管理
推荐试题
【单选题】
Which of the following is not a parameter for traffic filtering or marking?___
A. virtual port ID
B. Protocol
C. Traffic Direction
D. DSCP value
E. Traffic redirection
【单选题】
A vSphere administrator wants to enable a virtual machine with Secure Boot, but in VM setting, Secure Boot option was not found under Boot Options. What could be the cause?___
A. The virtual hardware is not compatible.
B. The virtual machine has missing drivers.
C. The virtual machine OS does not support secure boot.
D. VMware Tools is not upgraded.
【单选题】
A virtual machine is connected on a distributed port group where the average bandwidth configured in the traffic shaping policy is 100 Mbps. The VM network adapter is configured with a reservation of 200 Mbps. What is the VM’s effective bandwidth?___
A. 200 Mbps
B. 100 Mbps
C. 150 Mbps
D. 400 Mbps
【多选题】
What are two reasons why a datastore in a Storage DRS cluster cannot enter maintenance mode?(Choose two.)___
A. Storage latency is too high to allow Storage DRS initiate Storage vMotion.
B. Storage DRS is configured for a VMFS3 datastore.
C. Storage
D. RS is disabled on the virtual disk.
【多选题】
What two methods are used to configure VMware vSphere Storage I/O Control shares and limits? (Choose two.)___
A. Assign shares and limits to VM virtual disks.
B. Assign shares and limits to datastores.
C. Assign shares and limits to Storage (DRS) clusters.
D. Assign shares and limits using VM storage policies.
【多选题】
ESXi 6.5 introduces VMFS6, which supports both 512e and 512n devices. What three configurations are supported when using these devices? (Choose three.) ___
A. Hosts with both 512e and 512n devices.
B. Storage vMotion between both 512e and 512n devices.
C. Datastore Extents spanned between both 512e and 512n devices.
D. Storage DRS clusters containing only both 512e and 512n devices.
【多选题】
A vSphere Administrator observes that the Primary VM configured with Fault Tolerance is executing slowly. After further investigation, it is determined that the Secondary VM is on an overcommitted ESXi host. What two methods will correct the problem? (Choose two.)___
A. Use Storage vMotion to migrate the Secondary VM to another datastore.
B. Use vMotion to migrate the Secondary VM to a different ESXi host.
C. Configure a CPU limit on the Primary VM which will also apply to the Secondary VM.
D. Turn off and turn on FT in order to recreate the Secondary VM on a different datastore.
【多选题】
Which two features require the use of Host Profiles? (Choose two.)___
A. Host Customizations
B. shared storage
C. Auto
D. eploy
【多选题】
What three processes on the vCenter Server Appliance (VCSA) does“vmware-watchdog monitor? (Choose three.) ___
A. vmware-eam
B. vmcad
C. vmware-vpostgres
D. vpxd
E. vsan-health
【多选题】
What three processes on the vCenter Server Appliance (VCSA) does“vmware-watchdog monitor? (Choose three.) ___
A. vmware-eam
B. vmcad
C. vmware-vpostgres
D. vpxd
E. vsan-health
【多选题】
Which two statements correctly describe VM-Host affinity rules? (Choose two.) ___
A. When there is more than one VM-Host affinity rule in a vSphere DRS cluster, the rules are applied equally.
B. After creating a VM-Host affinity rule, its ability to function in relation to other rules is predetermined.
C. When there is more than one VM-Host affinity rule in a vSphere
D. RS cluster, the rules will be ranked.
【多选题】
An administrator wants to enable proactive HA by moving virtual machines automatically if a hardware alert is triggered. What are the three required settings? (Choose three.)___
A. Set vSphere DRS Automation to Partially Automated.
B. Turn on Proactive HA.
C. Set the Proactive HA Automation Level to Manual.
D. Set the Proactive HA Automation Level to Automated.
E. Turn on vSphere HA and vSphere DRS.
【多选题】
If vCenter Server 5.5 installation has one or more services deployed remotely, which three services are relocated to vCenter Server 6.5 on upgrade? (Choose three.)___
A. vCenter Inventory Services
B. vSphere Authentication Proxy
C. vSphere Web Client
D. vSphere
E. SXi Dump Collector
【多选题】
What two debugging levels can a virtual machine be configured to? (Choose two.)___
A. Verbose
B. Debugging
C. Statistics
D. Trivia
【多选题】
What are three benefits of using a few large-capacity LUNs instead of many small-capacity LUNs? (Choose three.) ___
A. Better performance because there is less contention for a single volume.
B. More flexibility for resizing virtual disks.
C. Less wasted storage space.
D. More flexibility to create virtual machines without adding new LUNs.
E. Fewer VMFS datastores to manage.
【多选题】
Which two configurable options are available in Boot Options for a virtual machine? (Choose two.)___
A. Tools Upgrades
B. Encryption
C. Firmware
D. Force BIOS setup
【多选题】
Which three VMware-recommended best practices should an administrator follow before upgrading to vSphere 6.5? (Choose three.)___
A. Disconnect ESXi host from vCenter.
B. VMware Tools are installed in the virtual machine.
C. Ensure that the system hardware complies with ESXi requirements.
D. Back up the host.
E. Check the interoperability of any other software integrated with vSphere.
【多选题】
What are two requirements to enable EVC in vSphere DRS cluster? (Choose two.)___
A. CPUs must be from the same vendor.
B. EVC must use the lowest possible baseline supported by the hardware.
C. CPUs must be in the same family and of the same speed.
D. No VMs may be running in the cluster.
【多选题】
What three conditions could result in VMware Flash Read Cache being unable to claim a disk? (Choose three.)___
A. The disk is not listed in the VMware hardware compatibility guide.
B. The disk is not detected as an SSD.
C. The disk is not detected as local.
D. The disk is in use by VMFs.
【多选题】
Boot from SAN is supported on which three storage technologies? (Choose three.)___
A. VMware vSAN
B. FCoE
C. NFS 4.1
D. iSCSI
E. FC
【多选题】
Which two components are part of storage I/O multipathing on ESXi? (Choose two.)___
A. SATP
B. VASA
C. PSP
D. VAAI
【多选题】
Which two statements are true about Highly Available vSphere Auto Deploy infrastructure? (Choose two.)___
A. It helps prevent data loss.
B. It is a prerequisite for using vSphere Auto Deploy with stateful install.
C. It requires two or more Auto
D. eploy servers.
【多选题】
The virtual machine log rotation size can be changed for all VMs by which two interfaces? (Choose two.)___
A. PowerCLI
B. vSphere Web Client
C. ESXi host client
D. esxcli
【多选题】
Which two configuration options can exclude virtual disks from snapshot operations? (Choose two.)___
A. Use RDM in virtual mode for virtual disk.
B. Use virtual disks in Independent – Persistent mode.
C. Use a virtual disk larger than 2 TB in size.
D. Use RDM in physical mode for virtual disk.
【多选题】
Which two storage configurations on the source server are unsupported with VMware Converter? (Choose two.)___
A. Linux LVM
B. software RAID
C. GPT/MBR hybrid disks
D. Windows basic volumes
E. Windows dynamic volumes
【多选题】
Which two statements about vCenter HA are correct? (Choose two.)___
A. ESXi 5.5 or later is required.
B. vCenter HA network latency between nodes must be less than 50 ms.
C. NFS datastore is supported.
D. It must be deployed on a 3
E. SXi host cluster with DRS enabled.
【多选题】
An attempt to delete NFS datastore from a ESXi host returns the error: Sysinfo error on operation returned the following status:< Busy> Which two statements could explain this failure? (Choose two.)___
A. NFS datastore is a part of Storage DRS Cluster.
B. NFS.VolumeRemountFrequency value is set to 30.
C. Storage I/O Control is enabled on NFS datastore.
D. NFS datastore has running or registered virtual machines.
【多选题】
An administrator finds that the Microsoft Exchange virtual machines are exhibiting network latency. What two in-guest changes can help decrease latency? (Choose two.)___
A. LRO
B. TSO
C. SR-IOV
D. PVRDMA
【多选题】
Which two types of iSCSI adapters require VMkernel networking configuration? (Choose two.)___
A. dependent hardware
B. in-guest
C. software
D. independent hardware
【多选题】
Which two statements are true for NFS v4.1 firewall behavior? (Choose two.)___
A. It closes port 2049.
B. It sets allowed. All flag to TRUE.
C. It sets allowed. All flag to FALSE.
D. It opens port 2049.
【多选题】
A vSphere Administrator attempts to enable Fault Tolerance for a virtual machine but receives the following error: Secondary VM could not be powered on as there are no compatible hosts that can accommodate it. What two options could cause this error? (Choose two.)___
A. The other ESXi host(s) are in Maintenance Mode.
B. Hardware virtualization is not enabled on the other ESXi host(s).
C. The other ESXi host(s) are in Quarantine Mode.
D. Hardware MMU is enabled on the other
E. SXi host(s).
【多选题】
Storage capabilities be populated in what two ways? (Choose two.)___
A. The administrator can use tags to describe capabilities.
B. Default capabilities are provided by vCenter Server.
C. Datastores can advertise their capabilities through VAAI.
D. Datastores can advertise their capabilities through VASA.
【多选题】
In network troubleshooting it is important to know what upstream switch the ESXi host is connected to. Which two features does ESXi provide to help identify the upstream switch? (Choose two.)___
A. Promiscuous mode
B. DPM
C. LLDP
D. CDP
【多选题】
Virtual Volumes supports which three VMware features? (Choose three.)___
A. Instant Clones
B. Distributed Resource Scheduler
C. Linked Clones
D. vMotion
E. Storage Distributed Resource Scheduler
【多选题】
vSphere DRS helps to balance virtual machines with available resources in a vSphere cluster. What three types of resources can be taken into account for balancing? (Choose three.)___
A. CPU
B. physical NIC saturation of an ESXi host
C. virtual NIC saturation of a virtual machine
D. RAM
E. storage latency
【多选题】
Which three design requirements must be satisfied to enable RAID-6 objects in a VMware vSAN cluster? (Choose three.)___
A. vSAN Advanced license or higher
B. vSAN stretched cluster
C. at least six hosts contributing storage
D. deduplication and compression
E. all flash configuration
【多选题】
When using "Cluster resource percentage" for host failover capacity in vSphere HA Admission Control, the total resource requirements are calculated from which two values? (Choose two.)___
A. Total vCPUs assigned to each VM.
B. Average CPU usage on each VM over time.
C. Memory reservations on each VM.
D. Total memory assigned to each VM.
E. Average active memory on each VM over time.
F. CPU reservations on each VM.
【多选题】
Which are four attributes of the Active vCenter HA node? (Choose four)___
A. It uses the vCenter HA network to communicate with the Witness node.
B. It constantly replicates vPostgres data with the Witness node.
C. It uses a public IP address for the management interface.
D. It runs the active vCenter Server Appliance instance.
E. It uses the vCenter HA network for replication of data to the Passive node.
F. It provides a quorum to protect against split-brain situations.
【多选题】
Which are two vCenter Server two-factor authentication methods? (Choose two.)___
A. RSA SecurID
B. Smart Card
C. SAML
D. Symantec VIP
【多选题】
An administrator is creating VMkernel adapters on an ESXi 6.5 host and wants to create separate VMkernel adapters for every type of traffic in the default TCP/IP stack. Which three types of traffic can be explicitly enabled on a separate VMkernel adapter? (Choose three.)___
A. Virtual SAN traffic
B. NFS traffic
C. vMotion traffic
D. vSphere HA traffic
E. Fault Tolerance logging traffic
