【判断题】
厅巡岗人员应以乘客排队人数8人为临界点，及时向值班站长汇报客服中心和TVM前乘客排队的人数，以便值班站长决策。（ ）
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相关试题
【判断题】
客服中心岗出售车票时应严格执行“一收、二唱、三操作、四找零”的标准化作业程序。（ ）
【判断题】
乘客应急信息：由于故障、事件、事故或其它原因影响运营时，车站、列车需要对乘客发布的信息，具体包括车站、列车广播，车站、列车 PIS 信息显示。( )
【判断题】
调度处负责乘客应急信息发布管理相关规章文本的编写及修订。( )
【判断题】
站务中心负责车站区域内临时乘客应急信息的编制。( )
【判断题】
OCC 乘客应急信息发布范围：客服热线、各车站、受影响列车、通号中心。( )
【判断题】
当发生故障、事件、事故或其它情况影响列车运营且预计延误 5-10 分钟时，OCC 须及时向客服热线、受影响的车站和列车发布晚点信息，受影响车站及列车需播放应急广播。( )
【判断题】
当发生故障、事件、事故或其它情况影响列车运营且预计延误 5-15 分钟时，OCC 须及时向客服热线、受影响的车站和列车发布晚点信息，受影响车站及列车需播放应急广播。( )
【判断题】
当启动应急公交接驳时，OCC 应及时通知车站、客服热线，并通过 PIS 进行信息发布。（ ）
【判断题】
广播乘客应急信息发布时机：预计列车延误 10分钟及以上时。（ ）
【判断题】
分公司标准工时工作制的岗位实行平均每日工作时间不超过八小时，平均每周工作时间不超过四十小时工作制度。（ ）
【判断题】
综合计算周期内总实际工作时间超过总法定标准工作时间的，超过部分视为延长工作时间，延长工作时间的小时数每月不得超过24小时（抢险救灾或特殊情况除外）。（ ）
【判断题】
员工每月事假不得超过5天，每年事假总计时间不得超过20天，超过的，予以解除劳动合同。（ ）
【判断题】
新进人员入职报到一周内，按照规定与分公司签订劳动合同，具体按照分公司《劳动合同管理办法》执行。（ ）
【判断题】
因工作需要，在分公司内部借调人员的，调入处室（中心）需提前10日填写《员工借调申请表》，处室（中心）负责人签署意见，分管领导审核，人力资源处签署意见，报总经理审批。（ ）
【判断题】
解除劳动合同包括协商一致解除劳动合同、分公司解除劳动合同、个人申请解除劳动合同。（ ）
【判断题】
B+（优秀）：按计划完成各项工作任务，能力、业务知识表现良好，符合岗位要求。（ ）
【判断题】
经调岗、降级处理后，员工需重新考取上岗证或经公司重新聘任后可恢复原岗位待遇。（ ）
【判断题】
乘客带多名儿童进站乘车（付费区），根据同行人员进出站信息补交相应票价（成人票价）的付费出站票出站。（ ）
【判断题】
BOM多出票时将该票卡加封上交，不计入《客服中心岗结算单》“废票数”、“售出数”栏，并在《客服中心岗结算单》备注；该票卡计入《车站售、存票卡日报》“上交数栏”，并备注。（ ）
【判断题】
轨道、结构专业由通号中心负责百米标、曲线要素标、圆曲线与缓和曲线始终点标、坡度标、铺轨基标、限速标、警冲标、停车标等标识牌、行车作业标、股道号牌、站内嵌入式导向标识（不含辅助粘贴标识）的日常巡视、维护维修。（ ）
【判断题】
轨行区是与行车安全直接相关的网络内所有轨道线路限界规定范围内的空间区域。（ ）
【填空题】
一切建筑物在任何情况下，不得侵入轨道交通（ ）；一切设备在任何情况下，不得侵入轨道交通（ ）；机车、车辆无论空、重状态，均不得超出（ ）。
【填空题】
正线采用（ ） 钢轨的 9 号单开道岔，道岔侧向允许最大速度为 （ ）。
【填空题】
车站与区间的分界：（ ）为站内，相邻两车站端墙之间为区间。
【填空题】
电客车构造速度为（ ），正线线路最高运行速度为（ ）。
【填空题】
调度命令号码按递增顺序循环使用，每一循环不得（ ）、（ ）、（ ）使用。
【填空题】
（ ）是允许在分公司所辖设备或所辖范围内进行施工作业的唯一凭证。
【填空题】
施工作业计划按时间分为（ ）、（ ）、（ )。
【填空题】
原则上，正线施工的开始时间为最后一列车（含运营的电客车、进行施工作业的工程车/电客车）通过（ ）两站两区间（编制计划时以 15 分钟予以预估）；结束时间为列车运行图第一列电客车或巡道车出段时间 45 分钟之前。
【填空题】
同一项施工作业设置辅站原则上不超过（ ）个（特殊情况应得到施工管理工作小组同意），辅站及施工联络人应在施工计划和《施工作业令》中予以注明。
【填空题】
电话闭塞法行车时，正线首次占用闭塞分区的列车限速 25km/h 运行，之后电话闭塞区段内列车 限速（ ） 运行。
【填空题】
故障区域内相关车站现场准备列车进路，对道岔进行人工钩锁时，如道岔位置正确不需转动，则 确认道岔尖轨密贴后直接使用钩锁器加锁（不需断电）；如道岔位置需要转动，则先切断道岔转辙机动作 电源，按照（ ）双人操作将道岔摇至正确位置后使用钩锁器加锁。
【填空题】
路票必须具备（ ）、电话记录号码、车体号、运行区间、行车专用章（五要素）填写完整。
【填空题】
车站管理地域范围：车站内部、站外风亭、（ ）。
【填空题】
首班不载客列车出段(场)前（ ）进行运营前检查。
【填空题】
因设备巡检、各项施工、检查需要进入端门，且需由站务人员配合开门的，应先到车控室做好登记，经（ ）同意后，由站台岗配合开端门。
【填空题】
质量、环境和职业健康安全管理方针分为（ ）、（ ）、（ ）。
【填空题】
重大伤亡事故是指一次事故死亡( )人的事故。
【填空题】
线路区间内发生客伤事故，相关车站接到行调协助处理通知后，该车站( )到达现场接替列车司机成为现场处置责任人。
【填空题】
未经调度命令，未经车站（ ），不得擅自进入轨行区作业。
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The fall in the number of deaths from heart disease is generally ___ improvements in diet.
A. put up with
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We can be partners for now, but ultimately you have to ___ to develop a new software for our project.
A. keep up
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Emotional Intelligence (情商) could be of practical use in many ___ such as how companies decide which job applicant to hire, how parents should raise their children, how schools should teach the students, and so on.
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The teacher should praise students for their correct answers and also suggest ___ possibilities.
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In some classrooms, desks are arranged in a U-shape, so the teacher can ___ easily with the students.
A. interrupt
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C. interpret
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Computer technology ___ individuals to educate themselves and adapt to a constantly changing job market.
A. lets
B. makes
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Our hope for an enjoyable dinner was instantly ___ when the waiter dropped a salad plate on my hea D.
A. spoiled
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___ the world has ever seen has occurred in the information and communications technologies.
A. Great a change
B. The great change
C. A greatest change
D. The greatest change
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___ so many people around, it wasn’t convenient to have a long talk with him.
A. As
B. When
C. With
D. Since
【单选题】
Alice used to be terribly shy, but working abroad for a year has completely ___ her.
A. solved
B. transformed
C. characterized
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Chinese Mandarin (普通话) is ___ for foreigners to learn because the changes in the tone will totally change the meaning of words.
A. difficult
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C. competitive
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Take action on those things that will have the biggest ___ impact on your life with the least amount of effort.
A. portable
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C. sophisticated
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The adoption of this measure will greatly reduce the ___ of greenhouse gas emissions (排放物), which may help slow global warming.
A. loan
B. decline
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【单选题】
I think I have a healthy lifestyle. I eat a lot of fruit and vegetables, and I’m a ___ drinker.
A. moderate
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C. gradual
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In a way the human race needs to improve its mental and physical qualities if it is to deal with the more and more ___ world and meet new challenges.
A. typical
B. complex
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If a person simply does not care about this activity, it’s ___ impossible to get him to participate.
A. barely
B. seldom
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Sometimes, even when the mind ___ functioning, the body keeps on working normally.
A. ceases
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【单选题】
Jeffery expressed his ___ about the health and fitness of his co-workers, but they said they didn’t want to “waste time” on an exercise bike or jogging.
A. agony
B. concern
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【单选题】
Such chemicals are indeed negatively ___ those humans to whom they are expose D.
A. risking
B. detecting
C. impacting
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【单选题】
We regret for selling you the faulty product, and our company has agreed to ___ you by $500.
A. match
B. reverse
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This lecture taught me how to manage my time better to include my online studies in my busy ___.
A. schedule
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C. structure
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Generally speaking, an Irish person will not accept an offer straight away; he will ___ once or twice first before accepting it.
A. receive
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There is every possibility that many species (物种) of animals will die out because of their disappearing food ___.
A. mode
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As a college student, you should enjoy learning and get yourself ___ in those things that interest you.
A. concerned
B. devoted
C. involved
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The name of Hitler (希特勒) has always been associated with war and ___ killing in the minds of those people who lived through World War Two.
A. imaginary
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【单选题】
He works hard every day to make more money, but he ___ his health, time with his family, and the hobbies he once love D.
A. neglects
B. reminds
C. ceases
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【单选题】
I asked a passenger sitting beside me if our train was the Westlake Express train, and he said he ___ of it.
A. not even heard
B. had not even heard
C. even not heard
D. ever had not heard
【单选题】
Whatever you say in the paper has to ___ your own thinking; hence simply repeating the professor’s opinions or whatever is in the readings will not get you very far.
A. ignore
B. arouse
C. reflect
D. release
【单选题】
We are sorry to know that they did not succeed ___ the project for lack of necessary funds.
A. to fulfill
B. to have fulfilled
C. in fulfilling
D. with fulfilling
【单选题】
It is surprising that fewer students were prepared to undertake the ___ to hand in written work on a regular basis, or to study over long periods.
A. engagement
B. commitment
C. authority
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【单选题】
Emily felt hurt and ___ by a close friend who had borrowed a considerable sum of money to pay for a house and then took it as a gift, never thinking of giving back the money.
A. conflicted
B. curbed
C. swollen
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【单选题】
In 1988 the old system was ___ in the country and a new system was introduced to take effect in 1990.
A. transmitted
B. abolished
C. assumed
D. compensated
【单选题】
We should not ___ ourselves to the classroom. We should go out of the classroom, see the world and talk to others as much as we can.
A. entertain
B. confine
C. assign
D. involve
【单选题】
I have always been grateful ___ Fred __the generous and helpful information when I was at the crossroads.
A. to … for
B. to … with
C. for … with
D. for … to
【单选题】
I think we both need to ___ the past, be happy about what we had for a time, learn from our experiences, and move on from there.
A. let go of
B. give authority to
C. make sense of
D. keep up with
【单选题】
My brother and I managed to ___ with each other and we soon made peace after a week’s quarrel.
A. heal
B. reconcile
C. respond
D. advocate
【单选题】
The two robbers in a stolen car tried to ___ a police roadblock (路障), but faile D.
A. break in
B. break off
C. break up
D. break through
【单选题】
Because of his long illness, Lee’s English level had dropped, but he was determined to ___ the other students by working harder.
A. put up with
B. catch up with
C. get along with
D. fill up with
【单选题】
We appreciate your efforts in making changes in your schedule and think that this new arrangement is now ___ to us.
A. agreeable
B. sustainable
C. portable
D. indispensable
【单选题】
The woman who died in a car crash last Saturday in the suburbs has been ___ as Kate Johnson, a 25-year-old office clerk.
A. justified
B. identified
C. notified
D. classified
