【单选题】
发现高铁快件集装件短少的，列车长确认后，组织查找，上报运行所在局客调；破损的，会同乘警或其他列车乘务人员共同检查，并拍照留存(C含可视的内装高铁快件）。开具___，并通知(C ）。
A. 客运记录、发站
B. 电报、到站
C. 客运记录、到站
D. 电报、发站
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相关试题
【单选题】
故障车乘务组随故障车返回的，由负责___途中看管，与动车所所在地(A ）办理交接。
A. 故障车乘务组、高铁车站
B. 救援车乘务组、高铁车站
C. 故障车乘务组、普速车站
D. 热备乘务组、高铁车站
【单选题】
故障车乘务组随救援车继续担当乘务的，___安排专人与乘务组办理集装件交接。
A. 总公司
B. 铁路局
C. 客运处
D. 客运段
【单选题】
动车组乘务人员女性身高不低于___Cm,男性身高不低于(A ）Cm。
A. 160、170
B. 165、170
C. 160、175
D. 160、180
【单选题】
动车组列车长原则不超过___周岁,中共党员, 从事客运乘务工作时间满(D ）年。
A. 40、1
B. 35、2
C. 35、1
D. 40、2
【单选题】
备品柜、洁具柜及餐车内各类储藏空间由___部门使用，监控室由(A ）部门负责管理和使用，客运部门可以使用监控室内的广播设备。
A. 客运、车辆
B. 客运、公安
C. 客运、机务
D. 机务、车辆
【单选题】
配有急救药箱,有常用非处方药品、器械,药品、器械齐全、有效,用药___。
A. 有记载
B. 有登记
C. 有签字
D. 有交接
【单选题】
配备保险柜，营运进款结算准确，票据、现金及时___，到站按规定解款。
A. 入柜
B. 加锁
C. 入柜加锁
D. 加锁保管
【单选题】
站车客运信息无线交互系统手持终端应在始发前___登录,途中及时更新信息,核对席位,及时、正确地为旅客办理补票业务。
A. 5min
B. 10min
C. 15min
D. 20min
【单选题】
动车组列车运行时间超过___的，始发后全面验票1次，途中对上车旅客进行验票。
A. 1小时
B. 1.5小时
C. 2小时
D. 2.5小时
【单选题】
动车组列车乘务班组在始发前___站台交接时,进站前(C ）到达站台指定地点接车。
A. 15min、15min
B. 30min、30min
C. 30min、15min
D. 20min、15min
【单选题】
列车长在___与车站指定高铁快件交接人员按集装件交接单和装载清单办理交接。
A. 车门处
B. 车厢内
C. 立岗位置
D. 大件行李处
【单选题】
动车组列车开车前,列车长提示___播放广播、监听音量及内容。
A. 乘务员
B. 兼职广播员
C. 随车机械师
D. 司机
【单选题】
动车组列车未配备乘警的，由___兼职行使列车安全员职责。
A. 乘务员
B. 列车长
C. 随车机械师
D. 餐车人员
【单选题】
动车组列车未配备乘警时，列车长要及时掌握车内治安动态，积极调解旅客矛盾纠纷，对调解和处理不了的，要立即报告___，并先行固定提取相关证据。
A. 调度
B. 客运段
C. 客运处
D. 公安指挥中心
【单选题】
加强“三品”查堵,落实动车组列车禁烟制度,及时检查卫生间、通过台等重点部位,发现吸烟行为的旅客及时制止,按规定移交___依法处理。
A. 公安部门
B. 停车站
C. 到站
D. 终点站
【单选题】
掌握车内旅客动态,积极做好服务工作, 耐心解答问询,落实“首问首诉”负责制, 积极响应旅客诉求，遇有___主动提供帮助。
A. 特殊旅客
B. 重点旅客
C. 首长
D. 外宾
【单选题】
微波炉、电烤箱内油垢“___”。
A. 一用一清
B. 一客一清
C. 一餐一清
D. 一人一清
【单选题】
在有上水、吸污作业的车站到站前,组织列车员对车厢用水情况进行统计,有严重缺水或污物箱满溢的,提前与___联系。
A. 上水站
B. 中途站
C. 停车站
D. 前方站
【单选题】
遇有动车组列车晚点时,向___了解晚点原因,及时上报晚点情况。
【单选题】
遇有动车组列车晚点时,统一口径向旅客做好解释和安抚工作,掌握___旅客情况。
A. 重点
B. 特殊
C. 中转换乘
D. 换乘飞机
【单选题】
运行中遇有突发情况时,涉及有关行车问题时,及时向___报告,听从(C ）的统一指挥。
【单选题】
客运班组交接班时，对《动车组固定服务设施状态检查记录》中记载的问题与___做好交接。
A. 接班列车长
B. 质检员
C. 随车机械师
D. 列车员
【单选题】
公寓保休时,按照规定线路统一列队行走,遵守待乘纪律,外出执行请假制度,坚持___以上同去同归。
【单选题】
动车组列车员始发开车前___min，到指定车门处立岗。
【单选题】
动车组列车员要加强运行途中的安全宣传,及时劝阻___在车厢内跑动、坐在小桌板上或运行中在座席上站立。
A. 旅客
B. 无座旅客
C. 学生
D. 儿童
【单选题】
动车组列车餐车人员始发后列车长min、终到前___min和途中到站前、开车后(A ）min内不进入车厢内流动售货。
A. 10、20、5
B. 5、20、10
C. 10、10、5
D. 20、20、5
【单选题】
动车组列车餐车人员要随时清理餐车卫生,物品定置摆放,餐台、吧台做到“___”。
A. 一用一清
B. 一客一清
C. 一餐一清
D. 一人一清
【单选题】
动车组列车餐车人员车底终到前___min清点货物整理装箱, 码放整齐,大不压小,重不压轻,定位摆放,不堵通道; 保持展示柜、售货车售货状态,不间断售货服务;终到前(D ）min整理展示柜、售货车商品。
A. 30、15
B. 30、10
C. 40、20
D. 40、10
【单选题】
动车组客运质检员列车终到前___min到达指定位置接车。
【单选题】
对商务座及以上旅客的人均服务费用标准原则上为本线商务座及以上全程票价的___。
A. 5-8%
B. 2-3%
C. 1-3%
D. 2-5%
【单选题】
对特、一等座旅客的人均服务费用标准原则上为本线一等座全程票价的___。
A. 5-8%
B. 2-3%
C. 1-3%
D. 2-5%
【单选题】
站车广播员每年培训时间不得少于___课时。
【单选题】
动车组列车开车前___min，播报“开车前音乐”，手动播报。
【单选题】
动车组列车开车前___min，播报“开车前预告”，手动播报。
【单选题】
到站前___km，播报“到站前二报”，自动播报。
【单选题】
自2014年___起，各局为商务座旅客免费提供耳塞；根据旅客需求，免费提供给一等座旅客。
A. 5月10日
B. 43617
C. 43586
D. 43626
【单选题】
动车组因停电或故障造成长时间停车，车内温度低于___或重点旅客需要时，可为旅客发放防寒备品。
A. 零上5度
B. 零下5度
C. 零上10度
D. 零下10度
【单选题】
动车组列车给水原则：单程运行时间在___以上的，途中(D运行7小时前后）安排1次全列满水。
A. 10小时
B. 11小时
C. 13小时
D. 14小时
【单选题】
动车组列车给水原则：车底连续套跑___以上的，中间(A运行6小时前后）安排1次折返站全列满水。
A. 10小时
B. 11小时
C. 13小时
D. 14小时
推荐试题
【单选题】
Q4: What did Stephen learn from this experience?___
A. Mistakes can become learning opportunities .
B. Mistakes are just like scientific experiments .
C. One should sometimes make mistakes .
D. One should try to avoid making mistakes .
【单选题】
Q1: Why is surfing the man’s favorite activity?___
A. Because he likes the sunny weather.
B. Because he wants to challenge himself .
C. Because it can help solve his sleeping problem .
D. Because it can help him forget all his troubles .
【单选题】
Q2: What is the woman going to do this weekend?___
A. To go sailing .
B. To go surfing .
C. To go to the beach .
D. To go to her nephew's .
【单选题】
Q3: What does the woman love doing?___
A. Going to visit relatives.
B. Enjoying the warm sun on the beach .
C. Building sand castles with her niece and nephew .
D. Playing in the sand and jumping in the waves .
【单选题】
Q4: What does the man remember doing with his brothers?___
A. Surfing in the sea .
B. Collecting seashells .
C. Building sand castles .
D. Jumping in the waves .
【单选题】
Q1: According to the survey, what percentage of British adults watched TV in theirfree time?___
A. 89 percent .
B. 84 percent .
C. 76 percent .
D. 71 percent .
【单选题】
Q2: Which age group would be the most likely to visit their friends and relatives?___
A. People aged 16 to 24
B. People aged 25 to 34 .
C. People aged 16 and over .
D. People aged 55 and over .
【单选题】
Q3: What does the speaker say about listening to music as a leisure activity for British people?___
A. People aged 16 to 24 preferred listening to music most .
B. It was getting more and more popular among the British people .
C. It was the third most popular activity among people aged 55 and over .
D. People aged 25 to 34 listened to music more often than those aged 16 to 24 .
【单选题】
Q4: According to the survey, how are leisure activities related to age?___
A. Older people go out to pubs more often . frequently .
B. Younger people go to the cinema less frequently.
C. Older people spend more time reading and gardening .
D. Younger people spend less time visiting friends and family .
【单选题】
Q1: Why was the girl excited?___
A. She is going to have a lot of vanilla ice cream .
B. She won the spelling competition at her school .
C. She is going to the state capital for a competition .
D. She "excellence"correctly,but others didn't .
【单选题】
Q2: What happened when the man was 13 years old?___
A. His family moved to Sacramento to settle down .
B. His family bought him a new suit and a new tie .
C. He went to Sacramento for a spelling competition .
D. He won the first prize in the state spelling competition .
【单选题】
Q3: Why did the man’s mom give him a big hug?___
A. To make him feel better after he lost the first prize .
B. To apologize for not buying him some ice cream .
C. To wish him good luck in the next competition .
D. To congratulate him on winning the first prize .
【单选题】
Q4: What color is the girl going to wear for her next competition?___
A. Red .
B. Blue .
C. Green .
D. Yellow .
【单选题】
Q1: What is this passage mainly about?___
A. Superstitions and science .
B. Tips on how to have good luck .
C. Superstitions in the United States .
D. Rational and superstitious societies .
【单选题】
Q2: According to the passage, what is considered as bad luck?___
A. Walking under a ladder .
B. Dreaming of a black cat .
C. Hanging a mirror in the house .
D. Stepping on one's own shadow .
【单选题】
Q3: Why is it considered bad luck to see a black cat crossing one’s path?___
A. Because black cats look like witches . e witches .
B. Because black cats were thought to be witches .
C. Because black cats bring seven years of bad luck .
D. Because black cats are hard to notice in darkness .
【单选题】
Q4: According to the passage, what will bring people good luck?___
A. Breaking a mirror on purpose .
B. Catching a falling leaf on one's birthday .
C. Finding a on the ground and picking it up .
D. Dreaming of blowing out the candles in one blow .
【单选题】
Q1: How long will the woman spend on her way to and from work by high-speed train?___
A. 4 hours .
B. 2 hours .
C. 1.5 hours .
D. 45 minutes .
【单选题】
Q2: When does the woman arrive back home by subway?___
A. At 8 .
B. At 7 .
C. At 6 .
D. At 5 .
【单选题】
Q3: According to the woman, in what way will the new high-speed train be a big help to her?___
A. She can either read or rest a little on the train .
B. She can read and respond to emails onthe train .
C. She can travel to many different parts of the city .
D. She can go shopping on her way home from work .
【单选题】
Q4: How will the new high-speed train affect the man?___
A. He can take the train to the old part of the city .
B. He can save a lot of money when he takes the train .
C. He can save 20 minutes to go to work with the train .
D. He can take the train to the airport instead of driving .
【单选题】
Q1: How much time on average do Americans spend on their way to work?___
A. About an hour .
B. More than an hour .
C. About half an hour .
D. More than one and a half hours .
【单选题】
Q2: What is the present situation about Americans’ commuting to work?___
A. More and more Americans spend over an hour getting to work .
B. Over 10 percent of Americans spend less than an hour getting to work .
C. Only New York people spend more than 90 minutes getting to work .
D. Over 10 percent of Americans spend more than 90 minutes getting to work .
【单选题】
Q3: Why does Steven choose to have an extreme commute?___
A. Because gas prices are not high .
B. Because the commute is not tiring .
C. Because he can attend a better school .
D. Because he can have his favorite lifestyle .
【单选题】
Q4: Which of the following is the disadvantage of long commutes?___
A. Traffic jams .
B. Expensive housing .
C. Poorer life quality .
D. A tiring and boring trip .
【单选题】
Q1: What did Katy like about Jason’s last Halloween party?___
A. She liked playing an interesting game .
B. She enjoyed seeing many of her old friends .
C. She enjoyed wearing her Halloween costume .
D. She liked the decorations in Jason's front yard .
【单选题】
Q2: What is the actual reason that Katy doesn’t want to attend Jason’s party?___
A. None of her friends likes Jason .
B. None of Jason's guests is young .
C. She wants to go to Linda's party ..
D. She went to Jason's party last year .
【单选题】
Q3: What is special about Linda’s party?___
A. The party will last four hours .
B. Six people will attend the party .
C. They will have huge bags of candy .
D. They will play a new game called "GuessWho ".
【单选题】
Q4: What will Katy do to solve her problem?___
A. Go to Jason's party .
B. Go to Linda's party .
C. Attend both Jason's and Linda's parties .
D. Celebrate Halloween with her parents .
【单选题】
Q1: What is special about this year’s Black Friday shopping?___
A. Some stores offered bigger holiday discounts .
B. Some stores provided more choices of nightlife.
C. Some stores made efforts to attract young people .
D. Some stores opened much earlier than they used to .
【单选题】
Q2: Why did some stores open at midnight on Thanksgiving night?___
A. To attract young customers .
B. To beat other stores for sale.
C. To let people sleep late the next day .
D. To keep people stay up for the night .
【单选题】
Q3: How many Black Friday shoppers were reported to go to the shops at midnight this year?___
A. 24 percent .
B. 37 percent .
C. 9.5 percent .
D. 23.5 percent .
【单选题】
Q4: What can we learn about the 15-year-old Jenny?___
A. She and her cousins went back home at midnight .
B. She liked the traditional 4 a.m. Black Friday.
C. She preferred midnight shopping to early morning shopping .
D. She and her cousins got up very early to buy discounted items .
【单选题】
Q1: Why did the woman decide to do a triathlon?___
A. Because she did it in college .
B. Because she wanted to be tough .
C. Because her sister did it and liked it .
D. Because her sister said it was good for her .
【单选题】
Q2: When did the man first do a triathlon?___
A. Last year .
B. In college .
C. Last week .
D. In high school .
【单选题】
Q3: How does the man feel about running?___
A. Boring.
B. Scaring .
C. Exciting .
D. Interesting .
【单选题】
Q4: Why doesn’t the woman like swimming in the triathlon?___
A. Because she fears that a big fish might eat her .
B. Because she fears that she would get lost in lakes .
C. Because she doesn't want to scare away small fishes .
D. Because she doesn't like swimming with many people .
【单选题】
Q1: What is the ratio of positive to negative emotions that can make a person happier?___
A. 1:3.
B. 3 :1.
C. 1 :10 .
D. 10 :1.
【单选题】
Q2: What is the most exciting finding about increasing positive emotions?___
A. It improves relationships .
B. It leads to greater success .
C. It helps develop creativity .
D. It contributes to good health .
【单选题】
Q3: What does the speaker say about negative feelings?___
A. People should turn every negative feeling around .
B. Negative feelings can sometimes have positive effects .
C. Negative feelings often cause people to make mistakes .
D. People should never show negative feelings in public places .
