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【判断题】
《关于加强和规范客运站车音视频记录仪管理的通知》中规定客运站段应做好音视频数据的集中储存管理,涉及诉讼的保存期限不低于诉讼时效期限。
A. 对
B. 错
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《关于加强和规范客运站车音视频记录仪管理的通知》中规定客运站段应做好音视频数据的储存管理,涉及诉讼的保存期限不低于180天。
A. 对
B. 错
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《关于规范和加强铁路客运站车厕所管理的指导意见》中规定站车厕所管理建立“ 双所长”制。
A. 对
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客运管理信息系统中不良旅客查询功能:点击功能按钮后显示当日当次不良旅客信息,可选择始发车次和始发日期,可选择按照证件号查询或姓名查询指定旅客的不良记录。
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乘意险查询功能:只要输入旅客二代身份证号,就能查询旅客购买乘意险的相关信息。
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铁路旅客车站服务台颜色不宜超过四种,色相应合理搭配。
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高铁大站宜设置岛式服务台;其他车站可根据条件设置岛式、靠墙、嵌入等形式服务台;客流较小车站可不设服务台,实行流动服务。
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因列车晚点,影响旅客接续行程时,列车不开具客运记录。由车站通过客票系统查询列车晚点运行信息后,为旅客办理相关改签、退票手续。
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B. 错
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列车上同一旅客同时发生挂失补、退票价差、退空调费等情形时,可在挂失补模块确认录入。
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同一车次途中更换乘务担当时,发生挂失补、退票价差、退空调费等情形时,列车长办理口头或书面交接,旅客到站后,由车站录入确认信息。
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如因列车晚点、股道运用、动车组检修等原因无法按计划安排当日终到吸污的,由吸污单位汇报高铁客服调度员或客运调度员
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吸污作业单位接到调度命令后,应立即组织人员进行吸污作业,作业完毕向站台客运值班员汇报,客运值班员按《铁路旅客运输服务质量规范》要求,确认吸污作业完毕并通知列车长。
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各次旅客列车(国际列车、过港列车除外)均应配备旅客列车反恐装备。
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伸缩式腰叉收缩后规格:收缩长度1000mm(不含半圆弧)
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防割手套、伸缩棍、约束带按班组配置,腰叉、臂盾、防爆毯按车次配置。
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客运单位要将乘降所管内普速旅客列车客运组织工作纳入日常监管范围,要定期抽查管内乘降所客运乘降作业情况,客运段、车务段业务管理部门要定期添乘、检查列车服务、客运组织工作。
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客运管理信息系统中客运段子系统新增功能,主要包括乘务派班管理、干部添乘管理、客运段仓储管理等功能。
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铁路互联网订餐属于铁路旅客运输基本服务
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长客股份动车组技术序列代码定为“3”。
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四方股份动车组技术序列代码定为“2”;
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CRH5A型动车组列车采用5动3拖动力结构,1、2、3、7、8车为动车,4、5、6车为拖车。
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CRH5A型动车组列车1、8车设有司机室,受电弓在3、6车顶部。
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CRH5A型动车组全车采用2+3固定座椅布置。
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CRH5A型动车组16号车,采用旋转座椅布置,定员为621+1。
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CRH5A型动车组14号车体,单组车体一等座定员为60。
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CRH5A型动车组外部显示屏显示的运行区间为中文滚动显示。
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CRH5A型动车组净水箱、污水箱容积均为600升。
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CRH5A型动车组可以再车体外部查看液位显示仪。
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CRH5A型动车组,外部门系统与牵引传动系统具有联锁控制功能。
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CRH5A型动车组,当外部门未正常关闭或外部门安全环路出现故障时,司机仍然可以正常施加牵引开车。
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CRH5A型动车组,酒吧车一位端配2个餐车上货门。
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CRH5A型动车组,1、8车一位端配2个司机服务门(登乘门),二位端配2个塞拉门
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CRH5A型动车组塞拉门为电控电动气动锁闭机械二级锁闭结构。
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CRH5A型动车组塞拉门在速度>10km时自动锁闭。
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CRH5A型动车组塞拉门外部的带外盖的隔离锁用于在车外
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CRH5A型动车组塞拉门的外紧急解锁手柄用于非正常情况下在车外解锁塞拉门。
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CRH5A型动车组只有在塞拉门翻板锁逐个按规定位置锁闭后,司机才可以进行高低站台集控转换。
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