相关试题
【多选题】
供电服务渠道。___
A. 供电营业厅
B. 95598 供电服务热线
C. 网上营业厅
D. 银行及其它代办机构
E. 社区及其他服务渠道
【多选题】
客户投诉的原因?___
A. 对制度的不满
B. 对服务态度的不满
C. 对服务质量不满
D. 对管理的不满
【多选题】
面对客户投诉时,我们扮演着什么样的角色?___
A. 受气筒
B. 清道夫
C. 心理医生
D. 上级领导
【多选题】
穿着得体上班的意义是。___
A. 表示对工作的尊重
B. 表示对工作的归属感
C. 客人留下良好的印象
D. 舒适
【多选题】
根据《国家电网公司标准岗位名录》，岗位性质分类有哪些。___
A. :核心
B. :常规
C. :一般
D. :通用
【多选题】
根据《国家电网公司岗位分类标准》，将岗位分为哪几类。___
A. :经营
B. :管理
C. :技术
D. :技能
E. ：服务
【多选题】
内设机构主要有哪几类构成。___
A. :职能部门
B. :班组
C. :专业室
D. :业务机构
E. ：供电所
【判断题】
供电单元内部允许10千伏分支线路交叉供电，但是供电单元之间不允许有交叉供电。
【判断题】
供电网格一般结合道路、河流、山丘等明显的地理形态进行划分，与城乡控制性详细规划中的功能分区相对应。因此，供电网格可根据市政规划落实情况进行调整。
【判断题】
10kV及以下线路的供电半径指从变电站低压侧出线到其供电的最远负荷点之间的线路长度。
【判断题】
县城区C类供电区域现状以架空网为主，远景年目标网架规划仍保持架空线为主，电缆为辅原则开展规划。
【判断题】
“同事在你生日那天发来祝福短信”是向情感账户里存钱的行为。
【判断题】
４、“以终为始”的一个原则基础是“任何事都是三次创造而成的”。
【判断题】
５、“奉献清洁能源 建设和谐社会”是国家电网公司使命。
【判断题】
６、缺乏诚信会让所有的感情投资大打折扣。
【判断题】
８、如果实在无法达成共识，实现双赢，就不如好聚好散。
【判断题】
新时代的工匠就是指有一技之长的手艺人。
【判断题】
成年人逐渐被时代淘汰的原因，不是年龄的增长，而是学习热忱的减退。
【判断题】
世界上只有一种真正的英雄主义，就是认清了生活的真相，还依然热爱它。
【判断题】
“工匠精神”最根本的内涵，就是“爱岗敬业的职业精神”。
【判断题】
“精益求精的品质精神”是“工匠精神”的核心。
【判断题】
学徒制属于职场“干中学、学中干”实践的典型。
【判断题】
8.“自动化”-俗称工业4.0解放双手 ，工业的变革史也是工业自动化的进化史。
【判断题】
一个聪明的服务人员在和客户争吵时,永远不能输给客户。
【判断题】
处理客户投诉的原则是先处理事情,再处理情绪.
【判断题】
优质服务只要能把问题解决就可以,服务态度好不好无所谓.
【判断题】
一般敬礼，需90度左右，表示寒暄问候.
【判断题】
学习礼仪的意义是，内强素质，外塑形象.
【判断题】
分公司则不具有独立的民事和商事主体资格，仅仅是本公司的分支机构，具有法人资格。
【判断题】
虚拟机构指为满足组织机构分类管理和信息统计工作需要，虚拟的某一层级或类别的单位、内设机构或人员的集合。
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【填空题】
48.___由蓄水大坝，水电站厂房，通航建筑物船闸及升船机等主要建筑物组成。
【填空题】
49.利用潮水涨落产生的水位差所具有的势能来发电的方法是___。
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50.___基础是指桩，墩，沉井，沉箱和地下连续墙等基础。
【填空题】
51.按桩的施工方法，桩分为___和___两类。
【填空题】
52.即可用作深基坑的支护结构，又可作为深基坑的支护和建筑物地下室外墙的是___。
【填空题】
53.砌筑用脚手架是砌筑过程中堆放材料和工人进行操作的___。
【填空题】
54.混凝土浇筑包括___和___两个过程。
【填空题】
55.无粘结预应力混凝土结构在张拉后容许预应力筋对周围混凝土发生___滑动。
【填空题】
56.斜拉桥是新型的桥梁形式，这种形式大桥的主桥分为___和___两大部分。
【填空题】
57.___和___是国际通行的工程建设项目组织实施方式。
【填空题】
58.BIM 中的图形是赋予了___属性的实体。
【填空题】
59.BIM 是指建筑物在设计和建造过程中，创建和使用的“___”。
【单选题】
The word "wag" (Line 1, Para.1) most probably means _________.
A. move
B. shake
C. bite
D. play
【单选题】
The video cameras were used to catch the dogs' responses because ___________.
A. the dogs were put in the wooden boxes
and tested one at a time
B. it was easier to catch the dogs’s response changes in the tail wagging
C. they enabled the dogs’owners to know
about their dogs’; habit
D. the dogs wagged their tails in different
directions when they were in different
moods
【单选题】
When there are no stimuli, a dog will ___________.___
A. wag to the right
B. no wag at all
C. wag to the left
D. wag to the left and then wag to the right
【单选题】
The purpose of doing the experiment is _________.___
A. to train dogs for their owners
B. to help dogs find companion
C. to help people choose their pet dogs
D. to help people judge the mood of dogs
【单选题】
The underlined word "they" in the last sentence refers to __________.___
A. the trainers
B. the systems
C. the researchers
D. the dogs
【单选题】
The new law passed in Rome will ________.___
A. help improve fishing environment
B. stop people from catching goldfish
C. guarantee better conditions for goldfish
D. discourage keeping goldfish at home
【单选题】
People in Rome believe that the civilization of a city can be judged by _________.___
A. awareness of animal protection
B. exchanges with other cities
C. protection of ancient ruins
D. recognition of animal lovers
【单选题】
The underlined word "compassion" in Para 2 is the closest in meaning to __________.___
A. support
B. pity
C. help
D. love
【单选题】
People may break the law in Turin if they ________.___
A. keep their dogs or cats in cars
B. shut their dogs home all day long
C. raise their cats near ancient ruins
D. feed homeless animals in car parks
【单选题】
We can infer from the passage that _________.___
A. the owners can leave their dogs in hot cars
B. the cat only lives in modern life
C. the new law can prevent cruelty to animals
D. the new law gives recognition to the
people who feed homeless cat
【单选题】
If a person finds getting up early a problem, most probably ________.___
A. he is a lazy person
B. he refuses to follow his own energy cycle
C. he is not sure when his energy is low
D. he is at his peak in the afternoon or evening
【单选题】
Which of the following may lead to family quarrels according to the passage?___
A. Unawareness of energy cycles.
B. Familiar monologues.
C. A change in a family member's energy cycle.
D. Attempts to control the energy cycle of other family members.
【单选题】
If one wants to work efficiently at his low point in the morning, he should __________.___
A. change his energy cycle
B. overcome his laziness
C. get up earlier than usual
D. go to bed earlier
【单选题】
You are advised to rise with a yawn and stretch because it will __________.___
A. help to keep your energy for the day's work
B. help you to control your temper early in the day
C. enable you to concentrate on your routine work
D. keep your energy cycle under control all day
【单选题】
Which of the following statements is NOT true?___
A. Getting off to work with a minimum effort helps save one's energy.
B. Dr. Kletman explains why people reach their peaks at different hours of day.
C. Habit helps a person adapt to his own energy cycle.
D. Children have energy cycles, too.
【单选题】
An effective way to prevent the burnout of young athletes is __________.___
A. to increase their sense of success
B. to make sports less competitive
C. to reduce their mental stress
D. to make sports more challenging
【单选题】
According to the passage sport is positive for young people in that __________.___
A. it can help them learn more about society
B. it enables them to find flaws in themselves
C. it teaches them how to set realistic goals for themselves
D. it can provide them with valuable experiences
【单选题】
Many coaches and parents are in the habit of criticizing young athletes __________.___
A. without realizing criticism may destroy their self-confidence
B. in order to make them remember life's lessons
C. believing that criticism is beneficial for their early development
D. so as to put more pressure on them
【单选题】
According to the passage parents and coaches should __________.___
A. help children to win every game
B. pay more attention to letting children enjoy sports
C. train children to cope with stress
D. enable children to understand the positive aspect of sports
【单选题】
The author's purpose in writing the passage is _________.___
A. to persuade young children not to worry about criticism
B. to stress the importance of positive reinforcement to children
C. to discuss the skill of combining criticism with encouragement
D. to teach young athletes how to avoid burnout
【单选题】
As pointed out at the beginning of the passage, people used to think that air pollution _______.___
A. cause widespread damage in the countryside
B. affected the entire eastern half of the United States
C. had damaged effect on health
D. existed merely in urban and industries areas
【单选题】
As to the greenhouse effect, the author ________.___
A. share the same view with the scientist
B. is uncertain of its occurrence
C. rejects it as being ungrounded
D. thinks that it will destroy the world soon
【单选题】
The underlined word "offset" in the second paragraph could be replaced by _________.___
A. slip into
B. make up for
C. set up
D. catch up with
【单选题】
It can be concluded that ____________.___
A. raising the world's temperature only a few degrees would not do much harm to life on earth
B. lowering the world's temperature merely a few degrees would lead major farming areas to disaster
C. almost no temperature variations have occurred over the past decade
D. the world's temperature will remain constant in the years to come
【单选题】
This passage is primarily about __________.___
A. the greenhouse effect
B. the burning of fossil fuels
C. the potential effect of air pollution
D. the likelihood of a new ice age
【单选题】
What is the major function of paragraph 1?___
A. To arouse the reader's concern.
B. To introduce the theme of the whole passage.
C. To summarize the whole passage.
D. To state the primary uses of TV.
【单选题】
Television, as a source of entertainment, is ________.___
A. not very convenient
B. very expensive
C. quite dangerous
D. relatively cheap
【单选题】
Why are some people against TV?___
A. Because TV programs are not interesting.
B. Because TV viewers are totally passive.
C. Because TV prices are very high.
D. Because TV has both advantages and disadvantages.
