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【判断题】
个人短信业务必须本人自己办理,不可以代理。
A. 对
B. 错
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A
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我行现系统支持个人IC卡(白金卡、市民卡)、磁条卡、存折开通短信业务。
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任何已在我行开通短信业务的客户都可以在柜台办理短信修改业务。
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我行支持存折开通短信业务。
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单位法人前来办理短信开通业务,经办人须提供营业执照,法人身份证或其他有效证件。
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现系统支持个人IC卡、磁条卡、存折、公务卡开通短信业务。
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我行现支持个人短信业务开通,需要账户本人持身份证,如为代理人需持本人和代理人的两本身份证件至柜面办理。
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企业短信业务变更需要填写的申请书有《单位银行结算账户综合服务申请表》和《人民币单位银行结算账户管理协议》。
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短信业务就是通过以短信的形式,点对点的通知客户账户内资金变动情况。这里的账户包括个人结算账户,不包括单位结算账户。
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注销短信业务需账户本人携带凭证,持身份证或其他有效证件到柜台办理。
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我行暂未开通企业短信服务。
A. 对
B. 错
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短信业务就是通过以短信的形式,点对点的通知客户账户内资金变动情况。
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B. 错
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在我行开通短信业务的客户只能在柜台办理短信修改业务
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单位账户仅办理短信业务开通只需填写《单位银行结算账户综合服务申请表》和《人民币单位银行结算账户管理协议》。
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通过6201交易开通短信,贷款相关信息不会实时发送至签约手机号上。
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为方便企业法人有效的了解本单位资金动向,提高单位资金安全性,在我行开立结算户的单位可向我行任一网点申请开通短信提示功能。
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对我行个人贷款客户,必须签约短信提醒功能,贷款发放才能提交成功。
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企业短信手机号码变更,原先预留的一个手机号码必须先关闭后,才可以再开通需变更的手机号码。
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企业短信手机号码由原先一个增加至两个,必须先将原先的号码删除,再增加两个号码。
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办理非税缴款业务时,缴款书种类分为:缴款单和缴款书
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办理非税缴款业务时,现金缴款5万元以上(含),经办人出示身份证原件,无需复印留存。
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办理非税缴款业务时,企业客户“缴款人”与转账支票开具客户需一致。
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B. 错
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办理非税缴款业务时,缴款成功客户当天可对本笔交易进行“退款”,也支持次日退款。
A. 对
B. 错
【判断题】
办理非税缴款业务时,企业客户提供缴款单号,填写转账支票和进账单,凭证号录入完成,回车,自动跳出验印。
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B. 错
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办理非税缴款业务时,回单打印在9102中的交易状态缴款成功和退款成功的单号状态相同,在9101中进行判断,可再次缴费的是退款成功的单号,缴款成功的会报错“本单号已缴款”。
A. 对
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非税业务退款需要主办会计授权。
A. 对
B. 错
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办理非税缴款业务时,缴款单撤销需客户提供缴款单号和我行缴款凭证回单,个人提供扣款存折或卡,企业提供缴款账号,撤销成功给客户撤销凭证回单,并退还客户缴款书,清讫章叉掉。
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办理非税缴款业务时,关于金额,如为缴款,结报未成功,会多划入两笔资金至清算户;如为退款,结报未成功,会少划入两笔资金至清算户,此为正常情况,需要进行重置交易。
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办理非税缴款业务时,缴款书撤销企业客户退还支票.
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办理非税缴款业务时,个人客户转账缴款20万元以上(含),如为卡本人,出示身份证原件,如为经办人,出示卡本人和经办人身份证原件,并复印留存。
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企业客户办理非税缴款业务时,在二联凭证上加盖企业公章或预留印鉴。
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我行非税缴款业务不能通过“2404对公现金存款”交易操作。
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非税缴费方式有现金和转账。
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非税缴费,选择现金缴费的,客户提供缴款单号,不需要录入缴费经办人名称。
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“9102非税综合交易”用于已缴费成功的单/书号进行查询,回单打印,同时用于非税业务退款和补发通知。
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办理理财业务的客户必须在我行开立结算账户,并在理财计划存续期间不得对理财签约账户进行销户。
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首次认购本行理财产品的客户须在柜面进行风险评估。
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个人客户持兰花卡(或存折)可在我行任一营业网点购买理财产品,不存在仅能在开户网点认购的限制。
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商业银行只能向客户销售风险评级等于或高于其风险承受能力评级的理财产品。
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若某个人客户由于不慎遗失用于购买理财的兰花卡,且卡内没有募集期理财产品只有未到期理财,柜员在为客户办理挂失新开后还应操作“变更理财账号”。
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机构客户签约理财需提供以下资料的原件和复印件:营业执照、 法定代表人身份证、属法定代表人委托他人代理的,还须提供代理委托书和代理人身份证,提供我行开立的结算账号。
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