相关试题
【多选题】
"客流组织的基本原则包括（）
A. 由下至上、由内至外
B. 统一指挥
C. 逐级负责
D. 高度集中"
【多选题】
"下列客流控制的原则正确的有哪些（）
A. 采取“由上至下、由外至内”的原则进行客流控制。
B. 坚持点控和线控的原则。
C. 坚持集中领导、统一指挥的原则。
D. 采取“由下至上、由内至外”的原则进行客流控制。 "
【多选题】
"车站客流控制级别有哪些（）
A. 一级客流控制
B. 二级客流控制
C. 三级客流控制
D. 四级客流控制"
【多选题】
"客流控制“三早”是指（）
A. 早预想
B. 早干预
C. 早控制
D. 早准备"
【多选题】
"关于客流控制前的“五到位”描述正确的是（）
A. 车站各岗位员工对本站客流组织方案、关键点/风险点及控制措施学习到位
B. 客流控制阵型布阵到位
C. 关键部位及控制点人员安排到位
D. 实施客流控制时的告示/广播宣传、客流疏导到位
E. 各岗位联动机制"
【多选题】
"BOM操作管理要求有哪些（）
A. 每日运营开始前，由客运值班员负责检查BOM票箱。
B. BOM营业需要领用的钥匙及备品，必须与客运值班员办理借还登记手续。
C. 客服中心岗之间换岗时，必须在BOM上进行注销和登录操作。
D. 客运值班员更换票箱时，须清理BOM内票卡。
【多选题】
"AGM操作管理要求有哪些（）
A. 客运值班员负责安排员工进行AGM票箱的更换工作。进行AGM票箱更换操作时，须设置“暂停服务”牌并按规定操作。
B. 在AGM票箱将满时，须更换AGM票箱
C. 在更换AGM票箱时，查看AGM内的废票，并按类别存放待交。
D. 操作完毕后，确认设备状态正常后，及时锁闭AGM维修门。"
【多选题】
"符合以下哪些条件的可判断为折损：
A. 票面有孔、缺边、缺角
B. 票面有明显的人为涂写、划花、裂痕、腐蚀
C. 票面有裂痕或有明显的折叠、刻划、扭曲痕迹
D. 卡面有粘贴异物"
【多选题】
"责任客运伤亡事故是指在合肥轨道交通运营范围内因（ ）造成的客运伤亡事故。
A. 设备故障
B. 人员操作不当
C. 管理不善
D. 自然灾害"
【多选题】
"乘客自验票进入闸机时起至出闸机时止，对运输期间发生的乘客人身伤害，地铁承担运输责任。包括但不限于以下哪些情况：（ ）。
A. 地铁设备设施损坏未及时修复且未设置警示、防护造成的
B. 地铁施工作业造成的
C. 列车紧急制动造成的
D. 闸机夹人造成的（包括乘客强行出闸，无票尾随出闸等情况）"
【多选题】
"运营事故（事件）按照事故的性质、损失及对运营造成的影响，分为：（ ）。
A. 特别重大事故
B. 重大事故
C. 较大事故
D. 一般事故
E. 一般事件"
【多选题】
"造成下列后果之一，但损害后果不够一般事故，定性为一般事件A类：（ ）。
A. 正线列车冲突、脱轨、分离、挤岔；
B. 未准备好进路或错排进路接、发列车；
C. 轨行区内设备（如消防水管、接触网、屏蔽门等）或存放的维修用工器具或施工后遗留的物品等侵限与列车相碰的；
D. 运营时间内未经批准进入隧道内行走或隧道内施工作业未进行请销点；
E. 未按规定撤除放置在钢轨上的工器具或防护设备；
F. 客运列车超速运行；"
【多选题】
"以下属于较大火灾的是（ ）。
A. 3人以上10人以下死亡
B. 10人以上50人以下重伤
C. 10人以下重伤
D. 1000万元以上5000万元以下直接财产损失的火灾"
【多选题】
"以下属于较一般火灾的是（ ）。
A. 造成3人以下死亡
B. 造成3人以上10人以下死亡
C. 10人以下重伤
D. 1000万元以下直接财产损失的火灾。"
【多选题】
"运营事故（事件）按照事故的性质、损失及对运营造成的影响，分为特别重大事故、（ ）。
A. 重大事故
B. 较大事故
C. 一般事故
D. 一般事件"
【多选题】
"以下属于较大事故的是（ ）。
A. 人员死亡3人以上10人以下
B. 人员重伤10人以上50人以下
C. 直接经济损失1000万元以上5000万元以下
D. 连续中断正线行车6小时以上24小时以下"
【多选题】
"以下属于一般事件A类的是（ ）。
A. 擅自改变列车运行方向行车
B. 运营时间内由于排水不畅造成积水漫过轨道
C. 正线列车、工程车、车辆溜逸
D. 非运营时间内由于排水不畅造成积水漫过轨道"
【多选题】
"运营分公司安全检查包括（ ）和专项安全检查等四类。
A. 日常安全检查
B. 月/季度安全检查
C. 消防安全检查
D. 重大节假日节前安全检查"
【多选题】
"下列哪些不能认定为工伤的是（ ）。
A. 从事与工作有关的预备性或者收尾性工作受到事故伤害的
B. 在工作时间和工作场所内，因履行工作职责受到暴力等意外伤害的
C. 因外出期间，由于工作原因受到伤害或者发生事故下落不明的
D. 在上下班途中，受到非本人主要责任的交通事故或者城市轨道交通、客运轮渡、火车事故伤害的"
【多选题】
"以下哪些属于班组（车站）级安全教育培训的内容包括（ ）。
A. 本班组（车站）的生产特点
B. 作业环境
C. 危险区域
D. 消防设施"
【多选题】
"质量、环境和职业健康安全管理方针包括 （ ）。
【多选题】
"两纪一化 包括 （ ）。
A. 劳动纪律
B. 作业纪律
C. 作业标准化
D. 劳动标准化"
【多选题】
"以下哪些属于合肥轨道交通外部票卡？（）
A. 合肥通
B. 金融IC卡
C. 计次票
D. NFC手机支付"
【多选题】
"储值票加封时需注明哪些内容？（）
A. 票种
B. 加封人
C. 金额
D. 有效期"
【多选题】
"预赋值单程票加封时需注明哪些内容？（）
A. 票种
B. 加封人
C. 金额
D. 有效期"
【多选题】
"车站纸票售卖结束后，当班（ ）将售票后的纸票存根联应（若存根联一本未售完，则需将已出售的存根联撕下装订）进行清点，并用票务专用信封加封，双人签字确认后，次日随票务报表一起上交至票务中心。
A. 客服中心岗
B. 客运值班员
C. 值班站长
D. 客运值班员及以上"
【多选题】
"与乘客事务处理相关的废票，需在信封上注明以下哪些内容？（）
A. 票卡张数
B. 废票类型
C. 加封日期
D. 乘客事务处理详情"
【多选题】
"任何时间，票卡只能存放在（ ）内。
A. 车站票务室
B. 车控室
C. 客服中心
D. 票卡回收箱"
【多选题】
"有值票卡应根据票种及票面金额归类存放于（ ）中。
A. 上锁的专用文件柜
B. 抽屉
C. 保险箱
D. 配票箱"
【多选题】
"客运值班员及以上负责每日运营结束后回收车站所有（ ）中的废票。
A. TVM
B. BOM
C. AGM
D. 票卡回收箱"
【多选题】
"车站进行票卡盘点时，需对站存票卡、票据，分（ ）进行全面盘点。
A. 有效期
B. 票种
C. 票价
D. 加封日期"
【多选题】
"营销类票卡指除乘车功能以外，还具有（ ）等附加功能的票卡。
A. 退票
B. 纪念
C. 增值
D. 以上均是"
【多选题】
"有值票卡应根据（ ）及 （ ）归类存放于上锁的专用文件柜或保险箱中。
A. 票种
B. 票面金额
C. 数量
D. 有效期"
【多选题】
"以下哪些属于废票（ ）。
A. 设备废票箱的单程票
B. 票卡回收箱的单程票
C. 发售失败的计次票
D. 发售失败的储值票"
【多选题】
"合肥轨道交通3元票价可乘坐（ ）以上，（ ）以内。
A. 8公里
B. 8公里及
C. 14公里（含）
D. 14公里（不含）"
【多选题】
"以下哪种群体凭有效证件办理优惠卡乘车享受半价优惠？
A. 合肥市范围内的全日制普通中小学校在校学生
B. 合肥市范围内的全日制普通中小学校在校学生
C. 合肥市范围内的全日制中等职业学历教育学校（含民办学校）在校学生
D. 低保人群"
【多选题】
"现役军人凭（ ）免费乘车。
A. 《中华人民共和国军官证》
B. 《中华人民共和国士官证》
C. 《中华人民共和国文职干部证》
D. 军校学员证"
【多选题】
"（ ）仅在发售当站、当日使用有效。
A. 预赋值单程票
B. 普通单程票
C. 优惠单程票
D. 储值票"
【多选题】
"以下哪种情况下，出站时须按出闸线网最高单程票价补票出站。（）
A. 遗失车票
B. 单程票折损
C. 闸门误用
D. 储值票无效"
【多选题】
"以下哪种情况需按照出闸线网最高单程票价补收票款，并按照应补票款的5倍加收票款。（）
A. 无票
B. 伪造或变造优惠乘车证件
C. 冒用他人优惠乘车证件
D. 持黑名单车票"
推荐试题
【单选题】
This lecture taught me how to manage my time better to include my online studies in my busy ___.
A. schedule
B. outline
C. structure
D. responsibility
【单选题】
Generally speaking, an Irish person will not accept an offer straight away; he will ___ once or twice first before accepting it.
A. receive
B. decline
C. summarize
D. polish
【单选题】
There is every possibility that many species (物种) of animals will die out because of their disappearing food ___.
A. mode
B. source
C. pattern
D. foundation
【单选题】
As a college student, you should enjoy learning and get yourself ___ in those things that interest you.
A. concerned
B. devoted
C. involved
D. pursued
【单选题】
The name of Hitler (希特勒) has always been associated with war and ___ killing in the minds of those people who lived through World War Two.
A. imaginary
B. multiple
C. indispensable
D. massive
【单选题】
He works hard every day to make more money, but he ___ his health, time with his family, and the hobbies he once love D.
A. neglects
B. reminds
C. ceases
D. Declines
【单选题】
I asked a passenger sitting beside me if our train was the Westlake Express train, and he said he ___ of it.
A. not even heard
B. had not even heard
C. even not heard
D. ever had not heard
【单选题】
Whatever you say in the paper has to ___ your own thinking; hence simply repeating the professor’s opinions or whatever is in the readings will not get you very far.
A. ignore
B. arouse
C. reflect
D. release
【单选题】
We are sorry to know that they did not succeed ___ the project for lack of necessary funds.
A. to fulfill
B. to have fulfilled
C. in fulfilling
D. with fulfilling
【单选题】
It is surprising that fewer students were prepared to undertake the ___ to hand in written work on a regular basis, or to study over long periods.
A. engagement
B. commitment
C. authority
D. aspiration
【单选题】
Emily felt hurt and ___ by a close friend who had borrowed a considerable sum of money to pay for a house and then took it as a gift, never thinking of giving back the money.
A. conflicted
B. curbed
C. swollen
D. betrayed
【单选题】
In 1988 the old system was ___ in the country and a new system was introduced to take effect in 1990.
A. transmitted
B. abolished
C. assumed
D. compensated
【单选题】
We should not ___ ourselves to the classroom. We should go out of the classroom, see the world and talk to others as much as we can.
A. entertain
B. confine
C. assign
D. involve
【单选题】
I have always been grateful ___ Fred __the generous and helpful information when I was at the crossroads.
A. to … for
B. to … with
C. for … with
D. for … to
【单选题】
I think we both need to ___ the past, be happy about what we had for a time, learn from our experiences, and move on from there.
A. let go of
B. give authority to
C. make sense of
D. keep up with
【单选题】
My brother and I managed to ___ with each other and we soon made peace after a week’s quarrel.
A. heal
B. reconcile
C. respond
D. advocate
【单选题】
The two robbers in a stolen car tried to ___ a police roadblock (路障), but faile D.
A. break in
B. break off
C. break up
D. break through
【单选题】
Because of his long illness, Lee’s English level had dropped, but he was determined to ___ the other students by working harder.
A. put up with
B. catch up with
C. get along with
D. fill up with
【单选题】
We appreciate your efforts in making changes in your schedule and think that this new arrangement is now ___ to us.
A. agreeable
B. sustainable
C. portable
D. indispensable
【单选题】
The woman who died in a car crash last Saturday in the suburbs has been ___ as Kate Johnson, a 25-year-old office clerk.
A. justified
B. identified
C. notified
D. classified
【单选题】
My nephew failed in the College Entrance Examination, and we were all very sorry that he did not ___ to the university.
A. take it
B. get it
C. make it
D. succeed it
【单选题】
Almost half of that group will experience stress ___ enough to call for professional help.
A. tense
B. moderate
C. bearable
D. intense
【单选题】
If you grow too fast your entire economy could completely shut down and bring growth to a(n) ___.
A. halt
B. cease
C. peak
D. epidemic
【单选题】
I tried my best to drive inside in order to avoid the edges that might make me ___ the steep slope.
A. slip down
B. settle down
C. bring down
D. turn down
【单选题】
When the driver heard that there was a bomb on the bus, he immediately ___ to the side of the highway and radioed the police.
A. put out
B. took off
C. pulled over
D. slipped off
【单选题】
She was very ___ to become a manager in our customers’ office, but finally accepted our offer.
A. eager
B. intelligent
C. ridiculous
D. reluctant
【单选题】
In the race, it looked as if he would be the first, but then another young man who was close behind him put on speed and ___ by a few seconds.
A. beat him for it
B. beat him to it
C. beat him up
D. beat it to him
【单选题】
It is really helpful to have someone like you that we can ___ and count on during difficult times.
A. lean on
B. get to
C. hang on
D. get by
【单选题】
Women have a greater ability to ___ names with faces than men do, and they are also better at recalling lists.
A. associate
B. compare
C. engage
D. involve
【单选题】
He was always ready to help others and managed to ___ his friends ____being hurt.
A. expose … to
B. confine …to
C. restrict … from
D. shield … from
【单选题】
Older people are less likely to be ___ their negative emotions (情绪) and more likely to focus on the positive.
A. reserved for
B. caught up in
C. beat up to
D. counted on
【单选题】
I don’t have any bandage, so I have to ___ pressure to the wound to keep the bleeding down.
A. apply
B. involve
C. fulfill
D. establish
【单选题】
It is important that whichever candidate (候选人) is picked the loser should accept the defeat ___.
A. in advance
B. with great pride
C. with good grace
D. in large part
【单选题】
___ that new homes cost more than older homes, but that is not true across the country anymore.
A. It used to be
B. It is used to be
C. It used to being
D. It is used to being
【单选题】
The boss ___ his employees to work longer hours as the company is dreadfully short of staff at present.
A. called on
B. signed up
C. cared for
D. set up
【单选题】
The president’s visit and ___ discussions led to a plan that aimed to improve the trade relations between the two countries.
A. emerging
B. subsequent
C. consequent
D. Submerging
【单选题】
The author ___ his general idea mainly through statistics and results obtained from a survey (调查) about auto customer services in the United States.
A. assumes
B. engages
C. illustrates
D. represents
【单选题】
People in this town starved, several buildings were bombed and crime ___ because you had to steal to eat.
A. eroded
B. reflected
C. released
D. soared
【单选题】
Olympic recognition for bodybuilding (健美) remains ___ since some argue that bodybuilding is not a sport because the actual contest does not involve the same sort of efforts as “real” sports.
A. controversial
B. conventional
C. characteristic
D. influential
【单选题】
Tom tried to justify his absence from the meeting by ___ that he had been ill that day.
A. admitting
B. advocating
C. claiming
D. citing
