【多选题】
ETC客户服务渠道包括( )。线上服务渠道包括( )等;线下服务渠道包括( )等;客户联络中心包括( )等。 ___
A. 线上服务渠道、线下服务渠道和客户联络中心
B. 服务网站、移动终端应用(APP、小程序、公众号)
C. 客服网点(自营网点、合作银网点)、自助服务终端
D. 呼叫中心、在线客服
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相关试题
【多选题】
ETC充值的业务渠道:( ) ___
A. 线上渠道
B. 线下发行服务机构
C. 自助服务终端
D. 圈存
【多选题】
ETC客户的密码设置渠道( ) ___
A. 线上服务渠道
B. 线下服务渠道
C. 客服网点
D. 自助服务终端
【多选题】
ETC牵引拖挂车经入口称重检测系统,收费车道将()写入卡/签,抬杠放行。 ___
A. 车型
B. 车牌
C. 轴数
D. 车货总重
【多选题】
线下服务满意度评价类型包括( ) ___
A. 非常满意
B. 满意
C. 一般
D. 不满意
【多选题】
收费操作准确性稽核应包括收费人员在______、______、______、通行交易信息记录等业务操作的准确性。 ( ) ___
A. 车牌录入
B. 路径信息
C. 通行费收取
D. 车型录入
【多选题】
外部稽核类型按逃费行为分为( )。 ___
A. 改变车型(车种)逃费行为稽核
B. 改变缴费路径逃费行为稽核
C. 利用优免政策逃费行为稽核
D. 其他因客户原因少交、未交、拒交通行费行为稽核
【多选题】
ETC车辆除有入口信息外,还有什么情况下可以正常通过门架? ( ) ___
A. ETC卡未插入OBU
B. OBU未拆卸
C. ETC卡正常插入OBU
D. 卡签车牌一致
【多选题】
门架前端系统 包括 ( ) ___
A. 工控机
B. 交换机
C. RSU控制器
D. ups等
【多选题】
各稽核单位在开展稽核业务时,应以( )为主,减少或避免收费站现场核查造成的现在秩序混乱。 ___
A. 数据稽核
B. 事后稽核
C. 实时稽核
D. 系统稽核
【多选题】
“车道或门架图像”、“车道录像”应能清楚显示 ( )等关键信息 ___
A. 车牌号
B. 交易时间
C. 车型
D. 交易地点
【多选题】
因客户原因(如虚假资料导致大车小标、状态名单、储值卡余额不足等)造成产生少交欠交通行费的,补交业务流程有:() ___
A. 线上补交
B. 线下补交
C. 发行服务机构补交
D. 自助服务终端补交
【多选题】
ETC卡在出口ETC/MTC混合车道人工刷卡交易时,费额显示器还应提示客户()相关信息。 ___
A. 当次支付金额
B. 储值卡余额
C. 车牌号码
D. 车型
【多选题】
车道不得发放()的 CPC 卡 ___
A. 无入口信息
B. 预先写入信息
C. 表面破损
D. 已写未发
【多选题】
复合通行卡(CPC卡):集 5.8GHz 和 13.56MHz 通信功能于一体,具备()等读写功能,在收费站入口车道发放给车辆、出口车道收回的可重复使用的通行介质 ___
A. 车辆入口信息
B. 路径信息
C. 计费信息
D. 发行信息
【多选题】
CPC卡在车道使用的基本流程:() ___
A. 入口收费员上班前领用 CPC 卡,并在车道进行发
B. 入口收费员下班时归还剩余未发放的 CPC 卡;
C. 出口收费员下班时将回收的坏卡、长卡、电量不足卡上交;
D. 收费工班交接时,本班结存的 CPC 卡应转交给下班次,并做好交接记录。"
【多选题】
ETC 车辆采取“()”,非 ETC 车辆采取()。 ___
A. 分段计费,通过车载单元(OBU)和后台记账形式自动完成扣费
B. 分段计费,出口收费
C. 通过车载单元(OBU)和后台记账形式自动完成扣费
D. 出口收费
【多选题】
ETC 通行有效性判断:对()等影响 ETC 使用的参数情况进行判断 ___
A. OBU 有效期和拆卸状态
B. ETC 卡有效期
C. OBU和 ETC 卡车牌号码一致性
D. 状态名单信息
【多选题】
非 ETC 车辆或者 ETC 设备无法正常使用的车辆按以下流程处理:() ___
A. 系统自动识别车牌号码、车牌颜色。
B. 收费员准确核实车牌、车型信息,将实际车牌、车型及入口信息等写入CPC卡内(货车还应写入轴数、 车货总重信息)。
C. 收费员将CPC卡发给客户,抬杆放行。
D. 如为货车,车道系统还应判断是否进行入口称重检测,判断已进行入口称重检测且准予通行的,发 CPC 卡放行; 判断未进行入口称重检测或检测未通过的不允许驶入。
【多选题】
收费员刷卡读取 CPC 卡内信息,系统进行 CPC 卡有效性判断,判断通过的情况包括(),判断不通过的, 按特情车辆相关流程处理。 ___
A. 发行属地有效
B. 有入口信息
C. 入口站编码有效
D. 行驶路径有效
【多选题】
持有临时牌照车辆进入时,收费员根据临时牌照将()等信息准确写入CPC 卡,将 CPC 卡发给客户,抬杆放行。 ___
【多选题】
关于CPC卡,一下说法正确的是 ___
A. 无法读写或电量低于 8%的 CPC 卡不得进行调拨或在车道发放
B. 车道不得发放无入口信息或预先写入信息的 CPC 卡
C. 各级卡管理机构均应以卡箱为单位进行 CPC 卡管理
D. 各省(区、市)应根据本区域通行量增长和新开通联网路段等情况追加 CPC 卡投放数量,保障路网正常运营
【多选题】
关于CPC卡调拨一下说法正确的是 ___
A. 部联网中心负责跨省间 CPC 卡调拨,省中心负责省内路段间、分中心库间 CPC 卡调拨,收费公路经营管理单位负责所辖收费站间 CPC卡调拨,收费站负责站内卡仓和车道卡仓的管理
B. CPC 卡调拨应精确到卡,保证卡明细与实物卡一一对应,并通过通行介质管理平台进行调拨操作,确保库存数据真实准确
C. CPC 卡调拨可由需求方申请,也可由上级 CPC 卡管理机构根据所辖管理范围内 CPC 卡使用情况发起
D. 各级 CPC 卡管理机构应在日常做好清点装箱工作,在调出时按箱调出,跨省调拨应以 500 张/箱为单位开展
【多选题】
车道系统通过入口称重检测系统推送的信息生成 ___
A. 车牌
B. 车型
C. 轴数
D. 车货总重
E. 车种
【多选题】
下列哪些车辆入口需发放CPC卡( ) ___
A. 无OBU车
B. 储值卡余额为0
C. ETC入口信息写入失败车
D. ETC单卡客户
【多选题】
ETC发行稽核包括 ___
A. 准确性
B. 时效性
C. 隐蔽性
D. 规范性
【多选题】
省中心负责坏卡 ___
A. 检测
B. 送修
C. 核销
D. 无害化处理
【多选题】
车道系统自动判断ETC车辆是否可以通过的内容包括 ___
A. 入口信息
B. OBU拆卸状态正常
C. 不在追缴黑名单内
D. 双片式OBU车辆的ETC卡正常插入
E. OBU和ETC卡车牌号码一致
【多选题】
丢失卡或损坏卡的操作规程正确的是: ___
A. 收费员根据实际车牌、车型和车种,在车道系统发起计费请求,根据获取到的计费信息进行收费
B. 如无法从后台系统获取计费信息,根据客户提供的入口、通行路径等信息,按全网可达最短路径收费
C. 如无法从后台系统获取计费信息,根据客户提供的入口、通行路径等信息,按全网可达最远路径收费
D. 丢失卡或确定为人为损坏卡的,收取 CPC 卡工本费
【多选题】
业务评价指标主要有: ___
A. 交易成功率(ETC 门架系统) ETC 通行成功率
B. 实收率 车型准确率
C. 车牌准确率 数据上传及时率
D. 数据上传完整率 车牌识别率"
【多选题】
入口遇临时牌照车辆,收费员根据临时牌照将 、 、 、 等信息准确写入CPC 卡,将CPC 卡发给客户,抬杆放行。 ___
A. 车牌
B. 车型
C. 车种
D. 入口站
E. 轴型
【多选题】
各稽核单位在开展稽核业务时,应以“( )”为主,减少或避免收费站现场核查造成的现场秩序混乱。 ___
A. 事后稽核
B. 抽检稽核
C. 数据稽核
D. 视频稽核
【多选题】
以下环节流程属于发行规范性稽核的是( ) ___
A. 验审
B. 挂失
C. 发行
D. 激活
E. 变更
【多选题】
发行稽核包括对 ETC 发行进行()的稽核。 ___
【多选题】
收费操作准确性稽核应包括收费人员在() 等业务操作的准确性 ___
A. 通行交易信息记录
B. 通行费收取
C. 车型录入
D. 车牌录入
【多选题】
收费操作规范性的稽核应包括( )等业务操作流程的规范性。 ___
A. 优免车辆处理
B. 特情处理
C. 追缴黑名单处理
D. 通行费补费
【多选题】
外部稽核类型按逃费行为分为( ) ___
A. 改变车型(车种)逃费行为稽核
B. 改变缴费路径逃费行为稽核。
C. 利用优免政策逃费行为稽核
D. 其他因客户原因少交、未交、拒交通行费行为稽核。
E. 收费人员收费错误行为稽核
【多选题】
改变车型(车种)逃费行为类型不包括( ) ___
A. 大车小标
B. 货车客标
C. 客车货标
D. 货车甩挂
E. 换(倒)卡逃费
【多选题】
利用优免政策逃费行为类型包括( ) ___
A. 假冒鲜活农产品运输(绿色通道)车辆
B. 假冒执行任务救护车辆
C. 假冒抢险救灾、进行跨区作业的领有号牌和行驶证的联合收割机(包括插秧机)及其专用的运输车辆
D. 假冒集装箱优惠车辆
E. 假冒大件运输车辆
【多选题】
改变缴费路径逃费类型包括( ) ___
A. 屏蔽计费设备逃费
B. 有入口无出口逃费
C. 闯关逃费
D. 换(倒)卡逃费
E. 收费公路私开道口逃费
推荐试题
【多选题】
Which two situations could cause a virtual machine to appear with (orphaned) appended to its name? (Choose two.)___
A. if a host failover is unsuccessful
B. if a virtual machine was removed from vCenter Server's inventory
C. if a virtual machine was deployed from template, and the template has been deleted
D. if a virtual machine is unregistered directly on the host
【多选题】
Which three requirements are needed to apply RAID 5 or RAID 6 erasure coding on a vSAN 6.2 or 6.5 object? (Choose three.)___
A. on Disk Format 3.0
B. Hybrid vSAN
C. All Flash vSAN
D. vSAN Advanced License
E. Stretched Cluster Configurations
【多选题】
An administrator sees the following error in the log files: Which two events could be the source of the error message? (Choose two.)___
A. vCenter Server failure
B. VXLAN failure
C. Disk array failure
D. Network failure
E. ESXi host failure
【多选题】
An administrator is attempting to access an ESXi host via the DCUI but is unable to do so. Which could be two possible causes? (Choose two.)___
A. The host in Qhas no out-of-band management capability (i.e. iLO/iDRAC).
B. The SSH service is disabled on the host.
C. Strict lockdown mode is enabled on the host.
D. Normal lockdown mode is enabled and the administrator is a member of the
E. xception User list.
【多选题】
Which two permissions are required to migrate a virtual machine with Storage vMotion? (Choose two.)___
A. Network > Move Network
B. Virtual Machine > Inventory > Move
C. Resource > Migrate powered on virtual machine
D. Datastore > Allocate Space
【多选题】
Which are three supported storage requirements for vCenter Server HA? (Choose three.)___
A. NFS
B. RDM
C. vSAN
D. VMFS
E. JBOD
【多选题】
Which are the two network requirements for a VMware vSAN 6.5 cluster? (Choose two.)___
A. Multicast must be enabled on the physical switches and routers that handle vSAN traffic.
B. vSAN requires IPv6 only.
C. All hosts must have a dedicated 40GbE NIC.
D. The vSAN network supported IPv4 or IPv6.
E. vSAN requires IPv4 only.
【多选题】
Which three prerequisites must be in place prior to enabling secure boot for a virtual machine? (Choose three.)___
A. VirtualMachine.Config.Settings privileges
B. an encrypted USB drive
C. Virtual Hardware version 13 or later
D. Virtual Hardware version 12 or later
E. EFI firmware
【多选题】
A user is given the "Virtual machine user (sample)" role in a vSphere 6.x environment. Which three permissions would the user be able to perform? (Choose three.)___
A. Reset a virtual machine.
B. Power on a virtual machine.
C. Move a host into a cluster.
D. Configure CD media.
E. Migrate a virtual machine with Storage vMotion.
【多选题】
Which three are supported upgrade processes for ESXi host? (Choose three.)___
A. using vSphere Auto Deploy
B. using a TFTP server
C. using Update Manager
D. using an
E. SXCLI command
【多选题】
When enabling Storage DRS on a datastore cluster, which three components are enabled as a result? (Choose three.)___
A. Space load balancing among datastore within the datastore cluster.
B. Initial placement for virtual disks based on space and I/O workload.
C. I/O load balancing among datastores within the datastore cluster.
D. Queue Depth alerting on disks within the datastore cluster.
E. Data de-duplication within the datastore cluster.
【多选题】
What are two features introduced in Network I/O Control version 3? (Choose two.)___
A. Bandwidth reservation per traffic type
B. Network resource pools
C. CoS tagging
D. Bandwidth guarantee to virtual machines
【多选题】
Which two correct virtual machine advanced configuration parameters will accomplish this? (Choose two.)___
A. isolation.device.edit.disable = “FALSE”
B. isolation.device.edit.disable = “TRUE”
C. isolation.device.connectable.disable = “FALSE”
D. isolation.device.connectable.disable = “TRUE”
【多选题】
Which three statements are correct regarding booting an ESXi Host from Fibre Channel SAN? (Choose three.)___
A. Direct connect topology is supported.
B. Each host must have its own boot LUN.
C. ESXi hosts do not require local storage.
D. Multipathing to a boot LUN on an active-passive array is supported.
E. Hosts can share one common boot LUN.
【多选题】
Which two tasks should a vSphere administrator perform if the vmkernel log reports VMFS metadata errors? (Choose two.)___
A. contact VMware technical support
B. reformat the datastore
C. check the device with VOMA
D. ignore the messages
【多选题】
Which two statements are true for a vCenterServer user account that is used for vSphere Data Protection (VDP)? (Choose two.)___
A. The user account must be assigned with Administrator role.
B. The password for the user account cannot contain spaces.
C. The user account should be created in the Single Sign-On domain
D. The user account cannot inherit required permissions from a group role.
【多选题】
Which three storage protocols are supported by Virtual Volumes? (Choose three.)___
A. FCIP
B. FCoE
C. iSCSI
D. NFS v3
E. NFS v4
【多选题】
A vSphere administrator observes a CPU spike on one of the web servers (view the Exhibit.) Which two statements can describe the cause of this activity? (Choose two.)___
A. The network packet size is too large.
B. VMware Tools is not installed.
C. Disk latency is present on the datastore.
D. The network packet size is too small.
【多选题】
Which three operations can cause VMFS metadata updates? (Choose three.)___
A. Restarting a VM using the guest OS.
B. Launching a VM console.
C. Migrating a VM with vMotion.
D. Powering a VM on or off.
E. Expanding a VMFS datastore.
【多选题】
*What two services run on all nodes in a vCenter Server HA cluster? (Choose two.)___
A. vmware-vmon
B. vmware-vpostgres
C. vmare-rbd-watchdog
D. vmware-vcha
【多选题】
Which two statements are true regarding Auto Deploy in version 6.5? (Choose two.)___
A. Auto Deploy can be configured and managed via PowerCLI.
B. Auto Deploy can be configured and managed via the vSphere Client.
C. Auto
D. eploy can be configured and managed via the vSphere Web Client.
【多选题】
What three options can improve network performance for a virtual machine? (Choose three.)___
A. MLD
B. TSO
C. NetFlow
D. LRO
E. SR-IOV
【多选题】
Which two storage technologies are supported for MSCS? (Choose two.)___
A. NFS
B. VAAI
C. iSCSI
D. FC
【多选题】
When upgrading a VMware vSAN cluster to version 6.5, which two tasks must be completed to comply with upgrade requirements and VMware-recommended best practices? (Choose two.)___
A. Use RVC to upgrade the hosts.
B. Use the latest available ESXi version.
C. Back up all VMs.
D. Use only the “Full data migration” maintenance mode option.
【多选题】
What two enhancements are in VMFS6 but not in VMFS5? (Choose two.)___
A. Support for 4k native disks
B. Support for 512e disks
C. GPT storage device partitioning
D. Automatic space reclamation
【多选题】
Which two statements describe why a vSphere DRS cluster would report load imbalance? (Choose two.)___
A. The configured migration threshold is too high.
B. The configured migration threshold is too low.
C. DRS is configured for Partially Automated.
D. Enhanced vMotion Compatibility (EVC) is enabled.
【多选题】
A vSphere Administrator must ensure that vCenter Server service is running in a domain user account rather than Local System Account. To accomplish this, the user account should have which two permissions? (Choose two.)___
A. Log on as a service.
B. Act as part of the operating system.
C. Log on as a batch job.
D. Log on locally.
【多选题】
A virtual machine fails to power on after being deployed from a template. What two remediation steps could correct this issue? (Choose two.)___
A. Increase CPU reservation
B. Decrease memory reservation
C. Increase memory reservation
D. Increase datastore capacity
E. Decrease CPU reservation
【多选题】
Which three directories are available under the vcsa-cli-installer folder of the vCenter Server Appliance installation media? (Choose three.)___
A. \mac
B. \ovftool
C. \migration-assistant
D. \win32
E. \lin64
【多选题】
What are three considerations when booting ESXihost from SAN software FCoE? (Choose three.)___
A. The VMware_FCoE_vSwitch that the installer automatically created cannot be changed.
B. Boot LUN cannot be shared with other hosts even on shared storage.
C. Multipathing is not supported at pre-boot.
D. Software FCoE boot configuration cannot be changed from within
E. SXi.
【多选题】
Which two choices are applicable to vSphere Availability? (Choose two.)___
A. Heartbeat Datastores
B. VM Startup/Shutdoown
C. Power Management
D. Admission Control
【多选题】
A user is a member of groups A and B. -VM10 and VM20 are in VM Folder. -Group A is assigned permission “Read-only” on VM Folder. What two configurations will allow the user to edit the settings for only VM10? (Choose two.)___
A. Assign group B permission “virtual machine power user” to VM10.
B. Assign group B permission “virtual machine console user” to VM10.
C. Assign group A permission “virtual machine console user” to VM10.
D. Assign group A permission “virtual machine power user” to VM10.
【多选题】
Which two new vSphere 6.5 features enable an Administrator to locate configuration options when creating or editing host profiles more easily than in previous versions? (Choose two.)___
A. Add the configuration option to favorites.
B. Navigate the option tree.
C. Search for the configuration option.
D. Copy the configuration option from a different profile.
【多选题】
What are the two valid storage controller types for VMs on ESXi 6.5? (Choose two.)___
A. FCoE
B. SATA
C. NVMe
D. iSCSI
【多选题】
Which two options can optimize conversion with VMware Converter? (Choose two.)___
A. Disable real-time antivirus scanners.
B. Remove the source from Active Directory.
C. Remove third-party device drivers.
D. Exclude diagnostic partitions from conversion.
E. Disable Volume Shadow Copy (VSS).
【多选题】
vSphere Availability considers which two factors for virtual machine restarts? (Choose two.)___
A. Host Isolation Response
B. file accessibility
C. NUMA node size
D. resource reservations
【多选题】
Which two virtual NICs support Wake-on-Lan to resume a virtual machine that is in standby mode? (Choose two)___
A. Flexible
B. E1000E
C. E1000
D. vmxnet 3
【多选题】
Which two logs should be examined to troubleshoot a Windows vCenter Server upgrade failure? (Choose two.)___
A. vminst.log
B. vim-um-msi.log
C. firstboot.log
D. pkgmgr.log
【多选题】
Which are two supported storage primitives for VAAI NAS? (Choose two.)___
A. Full File Clone
B. Reserve Space
C. hardware assisted locking
D. block zeroing
【多选题】
Which two parameters must be configured for Windows in-guest disk mirroring? (Choose two.)___
A. scsi#.returnNoConnectDuringAPD = “FALSE”
B. scsi#.terminateVMOnPDL = “TRUE”
C. scsi#.returnBusyOnNoConnectStatus = “FALSE”
D. scsi#.returnNoConnectDuringAPD = “TRUE”