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在服务行业中广为流传的“三看顾客,投其所好”中的“三看是指看顾客的来意、看顾客的打扮、看顾客的举止谈吐
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当顾客与茶艺员目光相对时,茶艺师应主动接近顾客
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茶馆茶艺师对销售中的茶叶要掌握“八知道”指的是要知道茶叶的产地、价格、质量、性能、特点、用途、冲泡方法、保管措施
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在商品服务介绍时,茶艺师应善于观察顾客心理,着重做到引起顾客的注意、培养顾客的兴趣,增强顾客的购买欲、争取达成交易
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茶艺师在为顾客推介时,应注意的三个重点之一是要推介利润高的商品给顾客
【判断题】
在商品、服务的成交阶段,茶艺师应注意的六点是:协助挑选、补充说明、算帐准确、仔细包装、帮助搬运、致以谢忱
【判断题】
当顾客要离开时,茶艺师道别必不可少,不分对象、不失真诚
【判断题】
古人对泡茶水温十分讲究,当茶浮水面,茶汤品质鲜爽味减弱,认为“水嫩”
【判断题】
茶艺师可以充分利用“购”在旅游活动中的伸缩性,在旅游过程中尽量引导游客将茶叶作为馈赠亲友的礼品
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在产茶地区的风景旅游点,可开展高雅文化旅游活动,如茶文化竞赛、民族歌舞表演、赋诗作画、品茶评茶、茶道表演等
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茶因其消暑解毒的药用,在旅途中多饮能调节旅游者的身心健康
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茶文化旅游的特点是集文化性、趣味性、游览观光及学术考察为体
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在茶艺馆为了营造宁静的品茶环境,不允许播放古典音乐
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由于季节的变化,人类的饮茶调配也需要相应的调整,一般春、夏饮绿茶,秋季饮花茶,冬季饮红茶
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历史上泰山灵岩寺降魔师是风雅类茶道的代表性人物
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按展销会的性质可将展销会分为贸易性展销会、宣传性展销会
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展销会的特点是可提供与公众直接双向沟通的机会
【判断题】
展销会的主题明确,才能提纲挈领,确定展销会的传播方式、沟通方式和接待形式,有针对性的收集各种参展资料,把所有产品做有机的排列、组合
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明代饮茶,改宋代的煮茶法为撮泡法,开千古茗饮之宗
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构思整个展览结构是展览会会务准备工作之一
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陆羽在《茶经》中对茶具的选配提出了“益茶”的原则
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红碎茶可分为四类,分别是片茶、叶茶、碎茶、末茶
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茶艺服务中的文明用语通过语气、表情、声调等与品茶客人交流时要语气平和、态度和蔼、热情友好
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真诚守信是一种社会公德,它的基本作用是提高技术水平和竞争力
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茶树性喜温暖、湿润,在南纬45°与北纬38间都可以种植
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制作乌龙茶对鲜叶的采摘一叶一芽,大都为对口叶,芽叶已成熟
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红、绿、乌三大茶类的香气主要特点是红茶清香,绿茶花香,乌龙茶甜香
【判断题】
红茶的呈味物质构成,茶黄素、茶褐素、花青素等
【判断题】
茶具这一概念最早出现于西汉时期王褒《僮约》中“武阳买茶,烹茶尽具”
【判断题】
宋代的五大名窑是官窑、哥窑、汝窑、定窑、钧窑
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紫砂壶具有泡茶不失原味,色香味皆韵,茶叶不易霉馊质的优点
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当下列水中Co、Cd的含量大于8mg/L称为硬水
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雪水洁净清灵,用于泡茶,汤色鲜亮,香味俱佳
推荐试题
【单选题】
During a new vSphere Distributed Switch configuration, where does the Maximum Transmission Unit (MTU) value get modified? ___
A. Uplink Settings
B. Switch Settings
C. Portgroup Settings
D. NIC Teaming Settings
【单选题】
A small company wants to use VMware products for its production systems. The system administrator needs to recommend a solution that will deliver High Availability to the company's production applications. What is minimum vSphere offering that will support this requirement? ___
A. vSphere Essentials
B. vSphere Essentials Plus
C. vSphere Hypervisor
D. vSphere Standard
【单选题】
Which scenario shows a reason for VMware Tools failing to install? ___
A. Virtual machine has a CD-ROM configured.
B. Guest OS Antivirus is blocking the VMware Tools installation.
C. Guest OS has 64-bit ldd (list dynamic dependencies) utility installed.
D. Virtual machine is powered on.
【单选题】
An administrator is configuring an ESXi 6.x host to use multiple NICs to resolve a management network redundancy error. After configuring a second NIC, the server is not able to communicate when the primary connection is taken down. The administrator analyzes the Exhibit shown here. Based on the exhibit, what is the likely cause of the issue? ___
A. vmnic4 is not attached to a vSwitch.
B. vmnic2 is not connected to a physical switch.
C. E1000 is the incorrect NIC
D. river for this card.
【单选题】
What information is required as part of an interactive ESXi 6.x installation? ___
A. Keyboard layout
B. IP Address
C. Root password
D. DNS information
【单选题】
What is the default load balancing policy for a newly created VMkernel port on a vSphere Distributed Switch? ___
A. Route based on orginating virtual port ID
B. Route based on IP Hash
C. Route based on source mac address
D. Route based on physical NIC load
【单选题】
An administrator deploys vCenter Server using the embedded Platform Services Controller. After testing the deployment for a couple of months, it is determined that the environment would be better served with an external Platform Services Controller. What should the administrator do to meet this new requirement? ___
A. Deploy a fresh instance of vCenter Server with an external Platform Services Controller.
B. Perform a fresh install of an external Platform Services Controller.
C. Migrate the embedded Platform Services Controller to an external Platform Services Controller.
D. Upgrade the embedded Platform Services Controller to an external Platform Services Controller.
【单选题】
Why are some virtual machines orphaned after rebooting a High Availability (HA) enabled host? ___
A. The Orphaned virtual machines have HA restart disabled.
B. The Orphaned virtual machines moved recently and the change did not persist.
C. The host is attached to failed storage.
D. The host just came out of maintenance mode.
【单选题】
Which vSphere 6 Standard Edition feature will allow an organization to ensure that critical multi-threaded applications have the maximum possible uptime? ___
A. Fault Tolerance
B. High Availability
C. Distributed Resource Scheduler
D. App HA
【多选题】
An application running in a virtual machine is experiencing performance issues. When utilizing performance monitoring utilities, it is noted that the CPU Utilization of the application is at 100%. Which two scenarios are probable causes of the CPU contention for the application? (Choose two.)___
A. There is a network I/O constraint.
B. There is a storage I/O constraint.
C. There is insufficient disk space assigned to the virtual machine.
D. The application is not virtualization aware.
【多选题】
A Fault Tolerance (FT) virtual machine with four vCPUs is experiencing high latency when performing ICMP and Application tests. What are three potential causes that may be attributing to this latency? (Choose three.)___
A. The FT network has insufficient bandwidth and is running on a 1GB Link.
B. The FT network is on a particularly high latency link.
C. The FT network has been configured with Network I/O Control.
D. The FT virtual machine is running an e1000 network adapter.
E. The
F. T virtual machine is running on poor performing network-based storage.
【多选题】
A virtual machine is experiencing performance issues. The following performance metrics are observed: <CPU usage value for the virtual machine is above 90%> < CPU ready value for the virtual machine is above 20%> Which two activities will likely resolve the performance issues? (Choose two.)___
A. Set a CPU reservation for the virtual machine.
B. Increase the CPU limit on the virtual machine.
C. Decrease CPU shares equally for all virtual machines on the host.
D. Increase CPU shares equally for all virtual machines on the host.
【多选题】
An administrator is upgrading a vSphere Distributed Switch. The existing switch is version 6.0 and the administrator wants to upgrade to the latest version possible. The environment contains several ESXi 6.1 hosts. Which two options are available to ensure that the upgraded switch will be compatible with these hosts? (Choose two.)___
A. Upgrade the vSphere Distributed Switch to 6.0
B. Upgrade the ESXi 5.5 hosts to version 6.0, then upgrade the vSphere Distributed Switch to 5.5
C. Upgrade the vSphere Distributed Switch to 5.1
D. Upgrade the
E. SXi host switches to 5.5, then upgrade the vSphere Distributed Switch to 5.5
【多选题】
An administrator attempts to create a Thick Provisioned Virtual Disk (VMDK) on an NFS datastore; but it fails. Which two reasons would explain the failure? (Choose two.)___
A. Datastore is on an NFS 3 storage server that does not support Hardware Acceleration
B. Datastore is on an NFS 4.1 storage server
C. Only VMFS datastores support "Thick Provisioned" VMDK
D. The NFS datastore was not created on a "Thick Provisioned" device
【多选题】
Which two NFS Protocol versions does vSphere 6 support? (Choose two.)___
A. Version 3
B. Version 3.1
C. Version 4
D. Version 4.1
【多选题】
Which three operations occur during a cold migration of a virtual machine? (Choose three.)___
A. The virtual machine disks are moved if the datastore is being changed.
B. The virtual machine is registered with the destination server.
C. The source virtual machine is removed from the old hosts.
D. The virtual machine hardware is upgraded.
E. The virtual machine files are quiesced prior to the migration.
【多选题】
A 4 GB Memory virtual machine is experiencing extended memory issues, as shown in the Exhibit. What potential issues could be attributed to this memory pressure?___
A. A limit is imposed on the virtual memory of this virtual machine.
B. The Balloon driver has been uninstalled.
C. A limit has been imposed on the Virtual CPU of the virtual machine.
D. Storage IO control has been enabled for the virtual machine causing the swapped memory.
【多选题】
You are creating a virtual machine in the Web Client using the New Virtual Machine wizard. Which two steps are required? (Choose two.)___
A. Select a valid name.
B. Select a cluster for the compute resource.
C. Select a network adapter.
D. Select the virtual machine compatibility.
【多选题】
An administrator has been given requirements to configure vMotion for a new virtual machine. The configuration should: <Provide Network Redundancy Use VLAN 550> <Be secured against anyone trying to spoof communication The vSwitch1 configuration is shown in the Exhibit.> Which three changes should be made to meet the stated requirements? (Choose three.)___
A. The VLAN ID must be set appropriately.
B. The default values for MAC Address Changes and Forged Transmits must be altered.
C. The teaming and failover adapters must be set appropriately.
D. The Traffic Shaping configuration must be altered.
E. The Load Balancing Policy must be set appropriately.
【多选题】
Which three traffic types are available services options when configuring a vmkernel port? (Choose three.)___
A. Provisioning Traffic
B. Virtual Volumes Traffic
C. vSphere Replication NFC Traffic
D. Virtual SAN Traffic
E. FCoE Traffic
【多选题】
An administrator logs into the vSphere Web Client, but is unable to see any hosts and clusters. Which two options could fix the problem? (Choose two.)___
A. Verify that the client web browser and vCenter Server are in the same broadcast domain.
B. Verify that the vCenter Server system is registered with the same Platform Services Controller as the vSphere Web Client.
C. Log in to the vCenter Server as a user within the Active
D. irectory domain.
【多选题】
Which three VLAN Tagging modes are available in vSphere 6.x? (Choose three.)___
A. External Switch Tagging
B. Private VLAN Tagging
C. Virtual Switch Tagging
D. VXLAN Tagging
E. Virtual Guest Tagging
【多选题】
Which two statements are true about VMFS5 datastores on ESXi 6.x? (Choose two.)___
A. Virtual Disk (VMDK) size can be larger than 2TB.
B. Datastore extent size can be larger than 2TB.
C. Only Physical Mode Raw
D. evice Map (Passthrough-RDM) can be larger than 2TB.
【多选题】
Which two statements are correct when turning off a Distributed Resource Scheduler (DRS) Cluster? (Choose two.)___
A. The resource pool hierarchy of the DRS cluster is maintained.
B. The resource pool hierarchy of the DRS cluster is removed.
C. The affinity settings of the
D. RS cluster are removed and not maintained when DRS is re-enabled.
【多选题】
An administrator is creating a new Virtual SAN cluster on a Layer 2 network. There is an existing Virtual SAN cluster on the same Layer 2 network. Which two actions would allow the new Virtual SAN cluster to coexist with the older cluster? (Choose two.)___
A. Change the default Multicast Address on the new Virtual SAN cluster.
B. Change the default Unicast Address on the new Virtual SAN Cluster.
C. Create a separate VLAN for each cluster.
D. Create an ARP Alias for the Virtual SAN VMkernel Network Adapter.
【多选题】
A vCenter Operations Manager 5.7 environment is upgraded to vRealize Operations. After the upgrade, the analytics services fail to start. Which three steps must be taken to resolve the problem? (Choose three.)___
A. Take the vRealize Operations cluster offline.
B. Delete the activity persistence files.
C. Bring the cluster back online.
D. Remove any unresponsive nodes.
E. Stop the CaSA service.
【多选题】
An organization has an ESXi 6.x host that contains two resource pools. The host is being relocated to a DRS cluster. What two actions can be taken to integrate the host into the cluster, and what would happen to the existing ESXi resource pool hierarchy as a result? (Choose two.)___
A. Place all of the host's virtual machines into the DRS cluster root resource pool. The resource pools present on the host will be deleted.
B. Create a resource pool for the ESXi host's virtual machines and resource pools. The resource pools present on the host will be deleted.
C. Place all of the host's virtual machines into the DRS cluster root resource pool. The resource pools present on the host will be preserved.
D. Create a resource pool for the
E. SXi host's virtual machines and resource pools. The resource pools present on the host will be preserved.
【多选题】
Which two parameters are required when adding an iSCSI target to an iSCSI Software Adapter using Dynamic Discovery? (Choose two.)___
A. The iSCSI device's IP Address or Fully Qualified Domain Name
B. The Port Number
C. The iSCSI device's iSCSI Qualified Name (IQN)
D. The Default Gateway IP Address
【多选题】
Which two SMTP Notification Event Details are specific to alarms triggered by events? (Choose two.)___
A. User Name
B. Summary
C. Old Status
D. Target
【多选题】
Which two High Availability ___ Cluster admission control policies can help avoid resource fragmentation? (Choose two.)(AC)
A. Define failover capacity by static number of hosts
B. Define failover capacity by reserving a percentage of the cluster resources
C. Use dedicated failover hosts
D. Use Virtual Machine Monitoring
【多选题】
An attempt to enable vSphere Fault Tolerance for a powered-on virtual machine fails. Which two scenarios would result in this failure? (Choose two.)___
A. The virtual machine has three vCPUs configured.
B. The host on which the virtual machine is running has insufficient memory resources.
C. The virtual machine has insufficient resources to accommodate full reservation plus the overhead memory.
D. VMware High Availability is enabled on the cluster of which this host is a member.
【多选题】
A vApp template recently added to a Content Library is not displayed. Which two actions could correct this problem? (Choose two.)___
A. Manually synchronize the library
B. Select the Download all library content immediately option
C. Select the Sync subscribed library option
D. Manually download the vApp template
【多选题】
What are three valid disk configurations for the vSphere Data Protection 6.x Appliance? (Choose three.)___
A. 500GB
B. 1TB
C. 1.5TB
D. 2TB
E. 4TB
【多选题】
Which three connection types are available when configuring a vSwitch in the vSphere Web Client? (Choose three.)___
A. VMkernel Network Adapter
B. Physical Network Adapter
C. Virtual Machine Port Group for a Standard Switch
D. vMotion Network Adapter
E. vSAN Network Adapter
【多选题】
Which three features can be enabled for a new host cluster? (Choose three.)___
A. Storage Distributed Resource Scheduling
B. High Availability
C. Fault Tolerance
D. Distributed Resource Scheduling
E. Virtual SAN
【多选题】
An administrator receives a report that no real time statistics are available for a virtual machine in the vCenter Server inventory. Which two statements indicate likely causes of the problem? (Choose two.)___
A. The virtual machine is powered off.
B. The host containing the virtual machine is disconnected from vCenter Server.
C. There is insufficient real time data to display the information.
D. The vCenter Server service is not running.
【多选题】
Your manager has given you a bash script that retrieves data for ESXi 6.x host configurations. This data needs to be collected right after the installation of a host and must be run directly on the host. Which two actions can be used to run this script on an ESXi host? (Choose two.)___
A. Connect to the host with Ruby vSphere Console and run the script from there.
B. Enable SSH access from the Direct Console User Interface.
C. Enable the ESXi Shell from the
D. irect Console User Interface.
【多选题】
Which two are true about the Risk badge in vRealize Operations? (Choose two.)___
A. The Risk badge indicates potential future problems that may degrade the performance of the system.
B. Risks may require attention in the near future.
C. The Risk badge indicates problems that are degrading performance of the system.
D. Risks require attention now to correct system performance problems.
【多选题】
vSphere Update Manager allows which two virtual machine attributes to be upgraded? (Choose two.)___
A. Virtual machine firewall policies for NSX.
B. Software Packages in the virtual machine.
C. Virtual machine Hardware Version.
D. VMware Tools Upgrade.
【多选题】
What are two benefits of using NFS 4.1 with vSphere 6.x as compared to NFS 3? (Choose two.)___
A. NFS 4.1 supports Kerberos Authentication
B. NFS 4.1 supports multipathing
C. NFS 4.1 supports IPv6
D. NFS 4.1 supports hardware acceleration