【判断题】
营业厅“一证受理”时应询问客户申请意图,向客户提供业务办理告知书,告知客户需提交的资质证件、业务办理流程、收费项目及标准、监督电话等信息。
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相关试题
【判断题】
非永久性减容在减容期限内供电企业保留用户减少容量的使用权。
【判断题】
高压客户申请减容时,在受电工程设计文件审核环节中,用户如需变更审核后的设计文件,应将变更设计内容重新送审。设计文件审核受理后5个工作日内完成。
【判断题】
非永久性减容可不重签供电用合同,以申请单作为原合同附件确认变更事项。
【判断题】
涉及电价优惠的用户,过户后需重新认定。
【判断题】
高压销户时,现场拆除计量装置后,应准确记录表计底度、拆表时间等信息,并由用户在纸质电能计量装接单或者移动作业终端上签字(电子签名方式)确认表计底度。
【判断题】
用户可提前5个工作日向电网企业申请变更下一周期的基本电价计费方式。
【判断题】
对按最大需量计费的两路及以上进线用户,各路进线分别计算最大需量,不累加计收基本电费。
【判断题】
严格变更用电服务责任追究制度,对涉嫌“三指定”、侵害用户利益的事件,以及在变更用电工作过程中造成重大社会影响、重大经济损失的,按照公司相关规定严肃追究相关单位或个人的责任。
【判断题】
低压居民用户,合同签订时,具备条件的,可通过 APP、移动作业终端告知确认、电子签名等方式签订电子合同。
【判断题】
中间检查受理后5个工作日内进行现场检查,应查验施工企业、试验单位资质,重点检查涉及电网安全的隐蔽工程施工工艺、计量相关设备选型等内容,填写中间检查单或在移动作业终端上录入相关信息,并由用户签字(或电子签名方式)确认。
【判断题】
检查有缺陷,应将缺陷一次性书面通知用户,用户整改后重新检查直至合格。
【判断题】
“减容恢复”业务的合同变更,可以“减容恢复”申请单作为原合同附件确认变更事项。
【判断题】
申请暂停用电,每次应不少于十五天,每一日历年内暂停时间累计不超过六个月,次数不受限制。暂停时间少于十五天的,则暂停期间基本电费照收。
【判断题】
申请暂停周期应以抄表结算周期或日历月为基本单位,起止时间应与抄表结算起止时间或整日历月一致。合同最大需量核定值在申请流程结束的抄表结算周期或日历月生效。
【判断题】
对于申请资料暂不齐全的客户,在收到其用电主体资格证明并签署“承诺书”后,正式受理申请并启动后续流程,现场勘查时收资。
【判断题】
用户提出减少用电容量的期限最短不得少于6个月,但同一历日年内暂停满六个月申请办理减容的用户减容期限不受时间限制。
【判断题】
减容后的容量达不到实施两部制电价规定容量标准的,应改为相应用电类别单一制电价计费,并执行相应的分类电价标准。
【判断题】
减容分为永久性减容和非永久性减容。非永久性减容在减容期限内供电企业保留用户减少容量的使用权。减容一年内恢复的,按减容恢复办理;超过一年的按新装或增容手续办理。
【判断题】
“减容申请”的合同变更,参见《国家电网公司供用电合同管理细则》的有关规定。非永久性减容还需重签供电用合同。
【判断题】
用户申请暂停须在10个工作日前提出申请。
【判断题】
当年内暂停累计期满六个月后,如需继续停用的,可申请减容,减容期限不受限制。
【判断题】
减容期满后的用户以及新装、增容用户,二年内申办暂停的,不再收取暂停部分容量百分之五十的基本电费。
【判断题】
暂停期满或每一日历年内累计暂停用电时间超过六个月的用户,不论是否申请恢复用电,供电企业须从期满之日起,恢复其原电价计费方式,并按合同约定的容量计收基本电费。
【判断题】
原用户为增值税用户的,过户时必须办理增值税信息变更业务。
【判断题】
销户申请采用营业厅受理和电子渠道受理(简称线下和线上)两种方式。
【判断题】
系统计算拆表后电费,用户结清电费后完成销户流程。
【判断题】
基本电价计费方式变更只适用执行两部制电价的用户。
【判断题】
申请最大需量核定值低于于变压器容量和高压电动机容量总和的40%时,按容量总和的40%核定合同最大需量;对按最大需量计费的两路及以上进线用户,各路进线分别计算最大需量,累加计收基本电费。
【判断题】
减容必须是整台或整组变压器的停止或更换小容量变压器用电,根据用户提出的减容日期,对申请减容的设备进行拆除(或调换)。
【判断题】
对申请减容恢复的用户,现场工作人员不需核查用户是否恢复到减容前的容量,就可实施“减容恢复”的操作方案。
【判断题】
暂停恢复后容量再次达到实施两部制电价规定容量标准的,应将暂停时执行的单一制电价计费,恢复为原两部制电价计费。
【判断题】
移表业务完成装表接电环节后,将流程发送至“归档”环节,并在3个工作日内归档。
【判断题】
过户申请时居民用户如为预付费控用户,不需与用户协商处理预付费余额。
【判断题】
接收并审核用户申请资料,已有用户资料或资质证件尚在有效期内,则无需用户再次提供;对资料不齐全的,应通过缺件通知书形式告知用户具体缺件内容。
【判断题】
业务受理人员或者服务调度人员与客户预约现场勘查时间,并将流程发质现场工作班组(部门),同步将预约日期告知客户及客户经理。具备条件的,可由客户自主选择预约服务时间。
【判断题】
非永久性减容和永久性减容都无需在签供用电合同。
推荐试题
【单选题】
Causes of fashions are _________. ___
A. uniform
B. varied
C. unknown
D. inexplicable
【单选题】
Present-day society is much freer and easier because it emphasizes _________. ___
A. uniformity
B. formality
C. informality
D. individuality
【单选题】
Which is the main idea of the last paragraph? ______________ ___
A. Care about appearance in formal situations.
B. Fashion in formal and informal situations.
C. Ignoring appearance in informal situations.
D. Ignoring appearance in all situations.
【单选题】
Permissive parents would ________. ___
A. let their children read any books they like to
B. not let their children see any films they like to
C. not let their children read any books without first checking their contents
D. let their children see the films with their first checking
【单选题】
The fact that parents check the contents of the book or the film for their children to read or see shows __________. ___
A. the necessity of censorship
B. that many books and films are bad
C. that children need their parents to help them understand more
D. that the parents are permissive
【单选题】
Which of the following statements is NOT true?____________ ___
A. Some adults can’t tell right from wrong.
B. Censorship is compared to the law because both of them perform good service to society as a whole.
C. Censors pay attention only to genuine works of art.
D. Censorship is necessary because many books, plays and films are far from being “works of art”.
【单选题】
What does the word “corrupt” in Para.4 mean?__________ ___
A. Make morally bad.
B. Hurt.
C. Injure.
D. Damage.
【单选题】
What would be the best title of this passage?_____________ ___
A. Permissive Parents and Responsible Parents.
B. Censorship and the Law.
C. Censors Value Artistic Merits .
D. Censorship Performs Good Service to Society.
【单选题】
Lie detectors are widely used in the United States because _____________. ___
A. they can help detect people’s emotional stress
B. they can help detect people's physiological changes
C. they can help find out whether a person is telling the truth or not
D. they can measure the subject’s electrical resistance
【单选题】
According to the passage, we know that Britain______________. ___
A. will adopt lie detectors widely
B. will adopt lie detectors on a smaller scale
C. adopt lie detectors
D. has not decided whether to adopt lie detectors or not
【单选题】
The tests themselves are by no means free from error..." (Line 1-2.Para.3) means ____________. ___
A. the tests definitely have no error
B. the tests sometimes make mistakes
C. the polygraphers do not make mistakes
D. the polygraphers can avoid error by using some techniques
【单选题】
Which of the following is true? ________________ ___
A. The tests are conducted by qualified polygraphers.
B. Innocent people may blush or stammer when questioned.
C. Guilty people can definitely be found out by answer questions
D. Guilty people may escape by refusing to answer questions.
【单选题】
What troubles lie detector researchers most is that _______________. ___
A. innocent people are convicted crimes
B. innocent people will learn to tell lies
C. lie detectors may cause industrial unrests
D. lie detectors are sometimes not dependable
【单选题】
In the passage the author's attitude towards "mixed-ability teaching" is _______. ___
A. critical
B. questioning
C. approving
D. objective
【单选题】
By "held back" (Line 1) the author means _____. ___
A. made to remain in the same classes
B. forced to study in the lower classes
C. drawn to their studies
D. prevented from advancing
【单选题】
The author argues that a teacher's chief concern should be the development of the student's _________. ___
A. personal qualities and social skills
B. total personality
C. learning ability and communicative skills
D. intellectual ability
【单选题】
Which of the following is NOT MENTIONED in the third paragraph? __________ ___
A. Group work gives pupils the opportunity to learn to work together with others.
B. Pupils also learn to develop their reasoning abilities.
C. Group work provides pupils with the opportunity to learn to be capable organizers.
D. Pupils also learn how to participate in teaching activities.
【单选题】
The author's purpose in writing this passage is to ______. ___
A. argue for teaching bright and not-so-bright pupils in the same class
B. recommend pair work and group work for classroom activities
C. offer advice on the proper use of the library
D. emphasize the importance of appropriate formal classroom teaching
【单选题】
According to the author, the deaths among youth are mainly caused by _____. ___
A. traffic accidents
B. smoking-related diseases
C. murder
D. all of these
【单选题】
Every day there are over_____high school students who will become regular smoker. ___
A. 75
B. 23
C. 30
D. 3000
【单选题】
By "dropout" the author means______. ___
A. students who failed the examination
B. students who left school
C. students who lost their way
D. students who were driven out of school
【单选题】
The reason for declining adolescent smoking is that ________. ___
A. NCI has taken effective measures
B. smoking is prevented among high school seniors
C. there are many smokers who have died of cancer
D. not stated
【单选题】
What is implied but not stated by the author is that ________. ___
A. smoking rates among youth have declined very little
B. there are now more female than male smokers among high school seniors
C. high smoking rates are due to the increase in wealth
D. smokers at high school are from low socio-economic backgrounds
【单选题】
According to the passage, which of the following is NOT a disadvantage of part time education? _______________ ___
A. It requires some break in one's career.
B. It tends to last too long for many people to complete a degree program.
C. It affects one's career.
D. It gives the student less time to share with the family.
【单选题】
Which of the following is NOT an advantage of distance learning? _________ ___
A. The student may choose his or her own pace.
B. The student may study at any time to his or her convenience.
C. They can pursue their chosen career while studying.
D. Their tutorial assistance comes through regular airmail, telephone, etc.
【单选题】
What benefit will distance learning program bring to a business? __________ ___
A. Recruitment of more talented people.
B. Good image of the business.
C. Better cooperation with universities.
D. Further training of employees and business growth.
【单选题】
Good distance learning program have the following characteristic EXCEPT______. ___
A. distance learning course is the same as students taking courses in campus
B. the degree should be same as on campus study
C. professor-student relationship is strictly one to one all through the course
D. includes subject evaluation tool
【单选题】
What benefit will distance learning bring to an employee of a business? ___________ ___
A. Professional growth.
B. Good relationship with the employer.
C. Good impression on the employer.
D. Higher salary.
【单选题】
In the first paragraph, what does "plastic money" (Line 6, Para.1) refer to? ______ ___
A. Dollars.
B. Online payment.
C. Credit cards.
D. Coins.
【单选题】
Which of the following is NOT true about credit cards? ____________ ___
A. Shopkeepers, among others, object to the use of credit cards because they add on the cost of the merchandise.
B. Credit card holders actually pay for their goods after the purchase has been completed.
C. The national company enjoys extensive growth because of the use of credit cards.
D. It has had the effect of increasing consumption.
【单选题】
What is the disadvantage of credit cards? _____________ ___
A. It may lead to the overgrowth of the national economy.
B. The delay in the payment of shopping goods may bring damage to shopkeepers' profits.
C. Some people may intentionally purchase goods that they cannot possibly afford.
D. Those who pay by cash at the purchase will have to pay for the cost added to the product as the interest charge of credit cards.
【单选题】
What is the main topic of the text? ________________ ___
A. Advantages and Disadvantages of Credit Cards.
B. Economic Growth Backed up by the Use of Credit Cards.
C. It can encourage great sums of consumption.
D. Credit Cards Make Life
E. asier.
【单选题】
The author's attitude towards credit card is.______________. ___
A. agreeable
B. neutral
C. humorous
D. oppositional
【单选题】
不含有割地内容的不平等条约是___。
A. 《南京条约》
B. 《北京条约》
C. 《马关条约》
D. 《辛丑条约》
【单选题】
在甲午战争后,严复翻译的《天演论》所宣传的重要思想是___。
A. “师夷长技以制夷”
B. “中学为体,西学为用”
C. “天下兴亡,匹夫有责”
D. “物竞天择,适者生存”
【单选题】
火烧圆明园发生在___期间。
A. 鸦片战争
B. 第二次鸦片战争
C. 甲午战争
D. 八国联军侵华战争
【单选题】
规定允许外国在中国办工厂的条约是___。
A. 《南京条约》
B. 《北京条约》
C. 《马关条约》
D. 《辛丑条约》
【单选题】
1895 年,日本强迫清政府签订___,割去台湾全岛及所有附属岛屿和澎湖列岛。
A. 《南京条约》
B. 《北京条约》
C. 《马关条约》
D. 《辛丑条约》
【单选题】
近代以来中国反侵略战争失败的最根本原因是___。
A. 帝国主义的强大
B. 社会制度的腐败
C. 经济技术的落后
D. 中国军队军事素质低下
【单选题】
鸦片战争以清政府的失败而告终。1842 年 8 月 29 日,清政府与英国签订了中国近代史上的第一个不平等条约是___。
A. 中英《虎门条约》
B. 中英《南京条约》
C. 中美《望厦条约》
D. 中法《黄埔条约》