【判断题】
会计档案立卷封装后原则上不得拆卷,对业务流程中明确保存原件的(或者没有注明特殊事项可以拆卷补充资料的),不能以其它理由将原件拆出或以复印件顶替
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严禁开具法律法规及行内增值税发票操作指引明令禁止的内容
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客户信息应以核心银行等系统记录为准,如信息错误或缺失,无需修改补充
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增值税发票开票的网点应配备合格的开票人员和复核人员
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开票员应根据客户开票需求,从发票管理系统中调取本税号下对应的开票交易,可不按照号码顺序填开,但应全部联次一次打印,内容完全一致
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对于确需手工开票的,根据发票种类、金额,严格履行分级审批,逐笔登记台账,及时在系统中对交易进行标记,避免重复开票
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网点柜面业务印章种类必须准入,严禁使用未经准入批准的印章,严禁擅自改变用印方式
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及时清缴和销毁闲置印章,做好销毁全程录像留档,严禁违规使用已停用印章
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网点负责人要每月抽查,确保各服务区域的录像资料完整、清晰
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经办人员在营业结束后在没有客户的情况下发生金融交易,自行在柜外清设备上输入密码或确认、将柜外清设备拿进柜台等不属于异常情况
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完善管理制度,加大技防力度,严防内部员工利用机构办公场所及身份私自对外开展业务
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加强产品销售的风险提示和宣传引导,可通过电子显示屏、传媒电视、柜台电子相框、在营业场所醒目位置张贴“风险提示书”等形式,告知客户购买金融产品有风险、私售产品的主要表现形式和危害,以及冒充银行人员代办业务事件的防范要点与识别特征,提高客户自我保护意识
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基金公司等机构可在我行营业场所私自销售非我行准入的产品或服务
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客户风险评级、可疑交易报告、中行观察名单或其他内部监控名单信息、配合有权机关开展调查及各类反洗钱调查、反洗钱规章制度等均属于保密信息,不得告知客户或其他无关人员
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与合作方联合举行的客户营销和推介活动必须合法合规并由网点审批后可进行
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高度关注和禁止不法分子冒充银行人员销售非我行产品、社会人员频繁陪同客户办理开户、频繁代办业务或替账户人在柜外清设备上确认等异常行为,要采取控制措施,并及时报告上级
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理财销售时录音录像中应可明确辨认银行员工和消费者面部特征、可明确辨识员工和消费者语音表述
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录音录像资料要纳入档案管理,可随时查询调阅,无需申请
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网点人员不得以指纹回退方式冒用、借用他人柜员身份,不得将本人柜员身份借予他人使用
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网点派驻业务经理或核准人员每日要现场监控离机未签退问题,二级分行应在每日视频监控过程中抽查网点是否存在柜员离机未签退问题,发现问题后要及时通报涉事网点
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各管辖支行要规范柜员EHR系统岗位设置标准,确保“先配权、后调岗”的柜员调岗流程落实到位
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对于未经批准擅离工作岗位或逾期不归的,应立即取消其各项业务权限,并按行内有关规定处理
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纳入登记备案制度管理的人员因私出国(境)证照,实行集中统一分行人力资源部保管制度
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柜员尾箱经管人通过尾箱交接实现轮岗,一个月没有交接过的尾箱,要发起强制交接执行轮换
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机构尾箱经管人,至少每月轮换或强制交接2次
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尾箱监管人(AB角)每月轮换监管核点尾箱
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若检查人员发现检查内容涉及的客户为离职人员,应该重点关注其获得的交易条件是否优于相同条件下其他客户,有无与在职员工存在异常的资金往来
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业务经理离岗两天(含)以内应安排具有派驻业务经理资格人员顶岗,业务经理返岗后仅需应对返岗前一天发生的主要业务进行复检,对重大风险事项进行关注
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网点负责人、理财经理、客户经理授意柜员实施违规行为,且金额巨大、性质严重,甚至形成案件苗头要在一小时内首先向派驻机构、一级分行渠道与运营管理部门报告,必要时也可直接报告总行
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发现网点现金、重要空白凭证等实物严重账实不符,业务印章、重要账表数据、账册、重要空白凭证等严重损毁或丢失等重大事件业务经理应于一小时内严格执行报告制度
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委派机构需每月通过视频监控、系统筛查等方式,抽查派驻业务经理是否存在异常行为
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各行应通过突击轮岗、突击代职、突击强制休假、飞行检查等方式,检查派驻业务经理是否存在道德风险隐患
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每个派驻业务经理每半年至少被突击检查2次,对于内控管理较差机构的派驻业务经理,要适当提高检查频率
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对于驻场式外包,行内设置专人专岗每日负责操作的现场管理
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对于因反洗钱原因拒绝建立客户关系或办理业务的,注意安抚客户情绪,将系统提示涉及洗钱的信息及文件告知客户,争取客户理解,避免客户投诉
【判断题】
坚持单位客户分类管理,重点关注类客户和异地客户开户应上门核实或委托我行本地机构上门核实
【判断题】
批量开立客户号和账户时,为了系统录入方便,先统一录入财务的手机号码,待客户后续再去网点进行更改
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对公客户大额查证由业务经办人员直接与客户热线联系人进行热线验证
【判断题】
跨行汇款(RCPS大小额系统)现金交易纳入临时客户需求范围,跨行汇款现金交易可创建/查询临时客户
【判断题】
BANCS系统发生"000074-有折前端收费"、“001074-无折前端收费”,明确业务类型后,正确选择帐户类型并录入帐号, 如不填写帐号,"客户名称"栏位必须填写
【判断题】
尾箱交接时,验证交接人员身份后,无需检查尾箱箱体的完好性、锁封的齐全性及数量的准确性等
推荐试题
【单选题】
Tom is a book lover. ______ likes reading very much.
A. He B. She C. You D. It
【单选题】
—May I listen to the music here, Mr. White?
—Sorry, you’d better it like that.
A. not to do B. not do to
C. dont do D. not do
【单选题】
3.—Did you have a good time at Lauras birthday party?
— Yes, indeed. Its several years ________ I enjoyed myself so much.
A. when B. before C. since D. that
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4. —___________ is the Summer Palace from here?
About three kilometers away. You can take the No. 35 bus.
A. How long B. How far C. How often D. How much
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5. I was looking for a birthday gift for my mother, but I couldnt find ______ suitable.
A. anything B. something C. nothing D. everything
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6. A friend of my ____ and I are going to visit_______ next week.
A. father; Browns B. father's; Browns
C. father; the Browns D. father's; the Browns
【单选题】
7. She ______ very hard since she came to our school.
A. studies B. has studied C. is studying D. studied
【单选题】
8. — Who will send you to the new school, your mom or your dad?
— _______. Ill go there by myself.
A. Both B. Either C. Neither D. None
【单选题】
9.—Well do what we can ____English well this term.
—It’s high time for you to work hard.
A. study B.to study C. be studied D. be studying
【单选题】
10. —I’m going to Flower Bookstore. Could you tell me ______?
— Sorry, I don’t know. I’m new here.
A. where it is B. where was it C. where is it D. where it was
【单选题】
11. How do you like the dishes, Eric?
— Fantastic! Nothing tastes ________.
A. nice B. better C. terrible D. worse
【单选题】
12. ______ Lin Feng has to work late, she always wears a smile on her face.
A. Because B. If C. Until D. Though
【单选题】
13.You can save money _______ you buy cheaper things.
A. before B. unless C. if D. until
【单选题】
14. We will have a _________ holiday after the exam.
A. two-month B. two month’s C. two month D. two-months
【单选题】
15. —We will build an underground in Xuzhou before 2015.
— Wow, _______! Will it pass our place?
A. what an excited news B. how excited the news is
C. what exciting news D. how exciting
【单选题】
16. — Emily, here’s a dictionary.I hope it will help you in some way.
— Thank you.It’s ________ what I need.
A. almost B. still C. only D. just
【单选题】
17. —Oh.I’m hungry.Mum, can I have the hamburger on the plate?
—No.It tastes .
A. terribly B. terrible C. good D. well
【单选题】
18. —We can invite our teachers to the farewell party next Saturday.
—Yes, ______? I’ll call them at once.
A. what for B. what C. why not D. why
【单选题】
19.You can ________ ask the old man to move away to any other place because he has lived ________ here for at least sixty years.
A. hardly; alone B. hard; alone
C. hardly; lonely D. hardly; lonely
【单选题】
20.—I’m going back to see my grandparents this weekend.
—________.
A. It’s very nice of you B. You’d better hurry
C. Say goodbye to them D. Give my best wishes to them
【单选题】
21.—Why not take ____ umbrella with the sign “Made in China”? It is useful.
—What _______ good advice it is!
A. an; a B. a; a C. an; \ D. \; a
【单选题】
22. —Do you know the boy________ is sitting next to Peter?
— Yes. He is Peter’s friend. They are celebrating his ________ birthday.
A. who; ninth B. that; ninth C. /; ninth D. which; ninth
【单选题】
23. It was dark, ______ I couldnt see what was happening.
A. or B. though C. but D. so
【单选题】
24.—You can use MSN to talk with Vivien on the Internet.
—I know. But can you tell me ________?
A. what I can use it B. when I can use it
C. why can I use it D. how can I use it
【单选题】
25. _______ are you going to the School Uniform Exhibition, Amy ?
To learn about different styles of school uniform.
A. What B. Where C. Which D. Why
【单选题】
( ) 26. Where does the writer of "The little Prince" come from?
A.England. B.France. C.America. D.China.
【单选题】
( ) 27. What does the prince do after the fox tells him a secret?
A.He cares more about a flower and a sheep.
B.He meets many more strange adults on other planets.
C.He realizes his love for the rose and he goes back to his planet.
D.He discovers interesting things such as a snake, other roses and a fox
【单选题】
( ) 28. What does "The little Prince" mainly talk about? It' s about _________.
A.the adult world B.the planet B -612
C.a rose and a fox D.the adventure of a young prince
【单选题】
( ) 29. What is the writer's main purpose(目的)in writing this passage?
A.To tell the readers his life story.
B.To tell people what kind of person his father was.
C.To tell the readers what present he got from his father.
D. To let people know how poor he was.
【单选题】
( ) 30. Why did the father not ask his son not to do this and do that?
A.Because he felt quite confident of his son.
B.Because he was born from a poor family.
C.Because he was a man of few words.
D.Because he didn't want to be much too strict with his son.
【单选题】
( ) 31. What would someone learn from this passage?
A.How to live by oneself. B.How to stand on one's own feet.
C.What a good father should do. D.What the self-important is like.
【单选题】
( ) 32. What may be the proper Chinese for the underlined part in the passage?
A.闲暇时光 B.学费 C.精神空虚 D.经济不足
【单选题】
( ) 33. Why did Natalie Smith pay for the six cars behind her?
A. She had seven tickets.
B. She hoped to please others.
C. She knew the car drivers well.
D. She wanted to show kindness.
【单选题】
( ) 34. Judy Foreman copied down the phrase because she ___ .
A. thought it was beautifully written
B. wanted to know what it really meant
C. decided to write it on a warehouse wall
D. wanted her husband to put it up in the classroom
【单选题】
( ) 35. Who came up with the phrase according to the passage?
A. Judy Foreman. B. Natalie Smith. C. Anne Herbert D. Alice Johnson.
【单选题】
( ) 36. What can we infer from the last paragraph?
A. People should practice random kindness to those in need.
B. People who receive kindness are likely to offer it to others.
C. People should practice random kindness to strangers they meet.
D. People who receive kindness are likely to pay it back to the giver.
【单选题】
( ) 37.The greatest river for navigation is ___________.
A. the Nile B. the Amazon C. the Mekong D. the Mississippi
【单选题】
( ) 38. From a dam, people can use the water for ___________.
A. keeping the rivers clean B. only making electricity
C. irrigation and making electricity D. washing clothes
【单选题】
( ) 39. The water in the river is polluted because of _____________.
A. people's drinking water too much B. people's swimming in the river too much
C. chemicals and other materials D. people's building a dam across a river
【单选题】
( ) 40. The best title of the passage is ___________.
A. Rivers in Cities B. The importance of Rivers
C. Transportation D. Natural Resources