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客户办理电子商业汇票业务,需与我行签署服务协议,开通网上银行电子相关服务功能
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严禁通过虚假宣传、承诺收益等方式诱导客户购买我行理财产品
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客户购买理财做风险评估后,发现客户购买与其风险承受能力不匹配的理财产品,客户在购买单据上注明“本人知悉理财产品风险,同意购买与风险测评不符的理财产品”字样并签字确认后,可以为客户办理
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承兑汇票保证金账户须严格监管,专款专用。承兑汇票未到期,不得向承兑申请人提前释放承兑保证金账户款项
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承兑汇票保证金需于承兑前缴存,只能以现金和汇款形式缴存,但不得以存单、国债、理财产品等形式替代
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规范手工业务操作,经办人员须严格按照操作流程要求办理手工业务,同时须提供完整支持性材料(如相关部门授权材料、客户合同等)
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STS系统网点复核人员无需符合柜员设置要求
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对于BGL账户非金融类交易,账户状态的变更,解冻和冻结审批权限相同。具体是:经发起机构经办、发起机构复核、运营控制部经办审批
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对私存款账户已付利息调增,5万(不含)以下,网点及管辖行发起,经发起机构经办、发起机构复核、不需管辖支行财务运营内控部复核审批
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国际卡还款暂收,无论金额大小,经发起机构经办、发起机构复核审批,销账:5万(含)以下,经发起机构经办、发起机构复核审批
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对公跨行柜台转账汇款手续费的隔日冲正(180天内)需在STS操作办理
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柜员在STS系统叙做暂付款项销账或暂收款项挂账时,如对转方为9991BGL账户,也应先确认头寸已转入9991BGL账户,即将9991贷记交易的报文、流水等打印后扫描至STS系统作为该笔交易的附件
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分行9991001业务范围准入将统一采取严格的总行准入流程
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未在清单准入范围内的手工计结息业务发起,需履行条线主管部门的事前审批手续
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STS系统涉及的用户角色信息包括两类,即STS系统柜员角色和STS系统外围角色
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国际结算及贸易融资业务保证金账户转为不动户后,开户行可为出质人开立新的保证金账户
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营业终了,尾箱监管人在核查机构尾箱现金实物无误后,应立即对机构尾箱加锁或加封处理,同时监督机构尾箱柜员进行锁封操作
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现金收付必须坚持一笔一清,办理外币现金收付应以手工清点为主,禁止单一采用机具清点
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现金收付必须坚持先收款后记账,先记账后付款
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假钞收缴合规操作。假钞收缴要严格按照人民银行及行内相关规定,由受过专业培训且考试合格的收缴人员双人复核后办理
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网点尾箱经管人要做好每日日结工作;监管人要按照制度要求核点大数,做好监管尾箱的核准工作;网点负责人要指定专人做好网点所有柜员尾箱总分核对工作,并安排人员复核
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尾箱与押运公司交接前,营业网点至少两人(其中一人为尾箱监管人)在目视范围内共同看管尾箱
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现金交接时,接收柜员严禁仅凭交出柜员口头报数,在未清点或未见到现金实物的情况下,接收款项
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办理外币现金收付应以手工清点为主,禁止单一采用机具清点
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针对连续三个工作日超限额,或超过限额100%等异常情况,如经营性网点未履行报告制度,上级部门应立即启动现场核查,并报告分管行长
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尾箱必须通过条码扫描设备逐箱扫描尾箱条码,严禁无故手工输入尾箱箱号办理交接
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柜台鉴定收缴的假币,原则上应在收缴后一周内上缴金库
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业务经理每月、机构负责人每季跟随清机后,需在清机凭条上注明“账实相符”及签章,并于每月/每季末日将凭条扫描在“凭证档案和业务监控管理系统”的特殊柜员“机构号+WX”中
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ATM加钞使用分行领用的ATM专用钞可不经清点直接加钞
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ATM领出、缴回现金必须清点,可以差额支付
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发生错款挂账处理的核销,由挂账机构发起,原则上不得跨年度
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寄库的尾箱原则上仅限于次日(工作日)返回营业机构,特殊原因向分行主管部门报备后可长时间寄库
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周一至周五业务经理应固定一天在营业终了组织对网点现金库存进行全额清点,并且至少亲自核点一个现金机构尾箱,亲自负责现金的总分核对,并对机构全面核点结果负责
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司法电信诈骗冻结业务可转现场核准,必须填写审批表,并上传资料影像
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达到大额核实与管理授权标准的柜台个人转账大额交易,务必严格按照大额核实及管理授权审批后,再进行系统操作交易,严禁先做交易后做大额核实与管理授权
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某网点经办柜员为节省客户时间,事先开好网银及中银E盾/E令,待客户来行时再签收取回
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内部对账的岗位设置应遵循“相互制约、防范风险”的原则,记账岗位(或交易录入岗位)与对账岗位相分离,对未达账和账款差错的查核工作不返原岗处理
【判断题】
高风险、可疑、异动和重点账单:必须按月发送,及时对账回收,有效回收率应保持99.50%以上
【判断题】
上门对账坚持双人办理原则,上门人员其中一人应为对账条线人员,另一人应为业务经办或交易柜员之外的其他人员
【判断题】
严禁营业机构的业务经办人员单独回收对账回执(含单独进行“银企对账回执箱”开箱操作)
【判断题】
对于对公客户注册地与开户地(对账地址)不一致的异地存款账户和短期内交易金额或交易笔数异常变动的存款账户,除实施常规对账外,必要时应上门或面对面进行核实
推荐试题
【单选题】
6.—Hello! This is Henry Speaking.I’d like to speak to your father.
—Sorry, he has Shanghai.
A. been in B. been to C. come to D. gone to
【单选题】
7. — It’s difficult for the village children to cross the river for school.
— I think a bridge ______ over the river.
A. was built B. is being built C. has been built D. should be built
【单选题】
8. —Where would you like to go, Jinan or Qufu?
— .I only want to go to Qingdao.
A. Each B. Either C. Neither D. All
【单选题】
9 — The documentary A Bite Of China II is quite popular around China recently. How do you like it? ______.
A. I think so B. Pretty good C. Its my pleasure D. All right
【单选题】
10. There are three English-books on the shelf, but ______ of them is mine.
A. both B. neither C.all D. none
【单选题】
11. When the parents arrived at the hall, the students _______ their projects.
A. have finish B. finished C. had finished D. are finishing
【单选题】
12. This week, the _______ seems to change every day: one day is hot; the next day is cold.
A. time B. weather C. season D. way
【单选题】
13. He never does his work _______ Mary.
A. as careful as B. so careful as C. carefully as D. as carefully
【单选题】
14. — Can he jump high?
— Yes, he ______. He is a good high jumper.
A. must B. need C. can D. shall
【单选题】
15. The shop _____ at 8:00 a.m.and it ________ for ten hours every day.
A. is open; has opened B. is opened; opens
C. opens; is open D. opened; opens
【单选题】
16. —Excuse me, may I use your bicycle? ______ is broken.
Certainly. But remember to return it before lunch.
A. Mine B. Me C. Myself D. I
【单选题】
17. Simon, what do I need to take for the hiking?
Youd better ________ more water than usual. Its hot today.
A. to take B. taking C. take D. took
【单选题】
18. Helen ______ to a language school when she was seven.
A. sent B. is sent C. will send D. was sent
【单选题】
19. — Is this park youve visited recently?
— Yes, it's the most beautiful one Ive ever visited before.
A. that B. the one C. which D. the one which
【单选题】
20. — Its difficult for the village children to cross the river for school.
— I think a bridge ________ over the river.
A. should be built B. is being built C. has been built D. was built
【单选题】
21. — Could you tell me when Mr. Li ________ in Huaibei?
— Sure..When he ________, I’ll call you.
A. arrives; will arrive B. will arrive; will arrive
C. arrives; arrives D. will arrive; arrives
【单选题】
22.There is ________ 800-metre-long road behind ________ hospital.
A. an; an B. an; the C. a; a D. a; the
【单选题】
23. — Did you see a girl in yellow pass by just now?
— No, sir. I ________ a magazine.
A. read B. am reading C. was reading D. would read
【单选题】
24.In fact, my parents are not only kind to me, but also strict ________ me.
A. at B. to C. for D. with
【单选题】
25. The boy_____ a yellow sweater can_____ himself now.
A. wearing; dress B. putting on; wear C. put on; dress D. dressing;
【单选题】
( ) 26. Where does the writer of "The little Prince" come from?
A.England. B.France. C.America. D.China.
【单选题】
( ) 27. What does the prince do after the fox tells him a secret?
A.He cares more about a flower and a sheep.
B.He meets many more strange adults on other planets.
C.He realizes his love for the rose and he goes back to his planet.
D.He discovers interesting things such as a snake, other roses and a fox.
【单选题】
( ) 28. What does "The little Prince" mainly talk about? It' s about _________.
A.the adult world B.the planet B -612
C.a rose and a fox D.the adventure of a young
【单选题】
( ) 29. When a baseball player hits the ball, he must ______ to get a point.
A. run to each base freely
B. touch the home plate first
C. touch all the bases with his hands
D. run to each base in order and touch it with his foot
【单选题】
( ) 30. When was the importance of touching all the bases shown?
A. Before the baseball rules made.
B. At the end of the 1974 baseball seasons.
C. At the start of the 1974 baseball seasons.
D. In the second week of 1974.
【单选题】
( ) 31. Who hit home run number 715?
A. Babe Ruth. B. Hank Aaron. C. Babe Ruth’s partner. D. Hank Aaron’s friend.
【单选题】
( ) 32. What does the expression “to touch all bases” mean?
A. To try your best to set a new record.
B. To get a chance to be the greatest hitter.
C. To do what is needed to finish an activity.
D. To solve the problems successfully.
【单选题】
( ) 33. The Chinese Yellow Sea Wetlands are in the _______ of China.
A.south B.east C.west D.north
【单选题】
( ) 34. Usually the weather in the wetlands is _______.
A.hot B.pleasant C.cold D.dry
【单选题】
( ) 35. The World Wetlands Day is on _______.
A.February 2 B.June 25 C.April 22 D.March 22
【单选题】
( ) 36. We must protect wetlands because _______.
A.they are home for wildlife B.they can prevent flood
C.they can offer food to the animals and birds D.all of the above
【单选题】
( ) 37.The greatest river for navigation is ___________.
A. the Nile B. the Amazon C. the Mekong D. the Mississippi
【单选题】
( ) 38. From a dam, people can use the water for ___________.
A. keeping the rivers clean B. only making electricity
C. irrigation and making electricity D. washing clothes
【单选题】
( ) 39. The water in the river is polluted because of _____________.
A. people's drinking water too much B. people's swimming in the river too much
C. chemicals and other materials D. people's building a dam across a river
【单选题】
( ) 40. The best title of the passage is ___________.
A. Rivers in Cities B. The importance of Rivers
C. Transportation D. Natural Resources
【单选题】
1.—Hello! This is Henry Speaking.I’d like to speak to your father.
—Sorry, he has Shanghai.
A. been in B. been to C. come to D. gone to
【单选题】
2. — It’s difficult for the village children to cross the river for school.
— I think a bridge ______ over the river.
A. was built B. is being built C. has been built D. should be built
【单选题】
3. —Where would you like to go, Jinan or Qufu?
— .I only want to go to Qingdao.
A. Each B. Either C. Neither D. All
【单选题】
4. — The documentary A Bite Of China II is quite popular around China recently. How do you like it? — ______.
A. I think so B. Pretty good C. It’s my pleasure D. All right
【单选题】
5. There are three English-books on the shelf, but ______ of them is mine.
A. both B. neither C.all D. none