【简答题】
疫情防控期间，如何做好电费回收工作？
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答案
（1）尽快完成高低压用户电费发行；（2）通过电话、短信、微信等多种渠道告知档期电量电费信息；（3）大用户、企业正常运作的、财政划拨、银行托收用户电费尽量回收到位；（4）确有缴费困难的，经用户申请后可暂缓；（5）电费催收方式不得简单粗暴，不得以停电为由催收电费。
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