相关试题
【多选题】
我行对外统一电话银行客户服务电话为___（因多数城商行的客服均为96528，所以在拨打时要注意加拨区号），提供（ ）小时服务；
A. 96528 6*24
B. 0575-96528 7*24
C. 0575-96528 5*24
D. 96528 7*24
【多选题】
四十九、电话银行业务中，仅可在柜面操作的业务为___
A. 电话银行开通
B. 电话银行取消
C. 查询
D. 查询密码重置
【多选题】
电话银行业务是指客户通过电话对账户进行___等自助交易，可通过自助和柜面两种渠道进行电话银行开通、取消（仅可在柜面取消）、查询及查询密码重置等业务。
A. 余额查询
B. 明细查询
C. 口头挂失
D. 自动缴费
【多选题】
电话银行业务是指客户通过电话对账户进行___等自助交易。
A. 余额查询
B. 明细查询
C. 口头挂失
D. 转账
【多选题】
可办理电话银行业务的凭证类型包括___
A. 兰花卡一卡通
B. 金融IC卡
C. 市民卡
D. 白金卡
E. 普通存折
【多选题】
均可通过自助和柜面两种渠道办理电话银行业务的有___
A. 开通
B. 取消
C. 查询
D. 查询密码重置
【多选题】
自助设备清机一个星期最少清钞___次，两次清钞间隔时间不能超过四天，遇以下情况时必须要进行钞箱清点检查：
【多选题】
管理人员每___根据检查、清机、测试等实际情况填写《自助设备管理登记簿》。
【多选题】
自助设备清机一个星期最少清钞两次，两次清钞间隔时间不能超过___天，遇以下情况时必须要进行钞箱清点检查。
【多选题】
持卡人不能在规定保管期限至吞没卡管理网点领取卡片，同时要求吞没卡管理网点延长卡片保管期限的，应与持卡人约定保管期限，延长保管时间最长不超过___
A. 10天
B. 15天
C. 20天
D. 一个月
【多选题】
自助设备中的现金须按券别分钞箱管理，严禁将不同券别的现金混装一箱，所装钞币必须经过挑选整理，挑选___成新，无破损、无断裂、无透明纸粘贴、无褶皱及卷角等符合自助设备使用的人民币。
【多选题】
总行吞没卡管理部门对本行吞没卡保管期限为___，他行吞没卡保管期限为（ ），如有持卡人要求延长保管期限的除外，延长保管时间最长不超过（ ）
A. 两个月，一个月，15天
B. 一个月，两个月，15天
C. 三个月，一个月，一个月
D. 三个月，两个月，一个月
【多选题】
下列说法错误的是___
A. 目前我行取款机和存取款一体机能受理所有银联标识卡的取款业务，存取款一体机能受理本行卡（折）存款业务，自助服务终端只能受理本行银行卡的相关非现金业务。
B. 吞没卡领取须持卡人本人办理，不得代领。
C. 长短款应在《自助设备管理登记簿》中做好差错登记，等查明原因再作处理，严禁长款寄库、短款空库、以长补短。
D. 流水日志由管理网点自行保管5年，每年2月底前报上年日志清单壹份给总行相关管理部门备案，支行保管期满后可按相关规定申报集中销毁处理。
【多选题】
作废后的吞没卡按年上缴，次年___月1日至10日填制吞没卡上缴清单连同卡片实物上缴总行吞没卡管理部门。
【多选题】
关于ATM机描述不符合规定的是___
A. 每台ATM要设立1本登记簿；
B. ATM配备专职或兼职的操作员；
C. 操作员在清查ATM钞箱余额和加钞、取钞过程中，必须坚持双人操作；
D. 提取现金的限制为每日提款金额累计不超过10000元。
【多选题】
管理网点负责人（二级支行行长或一级支行营业场主任）每___至少对本网点自助设备管理检查一次，并在《自助设备机管理登记簿》上签字。
【多选题】
持卡人不能在规定保管期限至吞没卡管理网点领取卡片，同时要求吞没卡管理网点延长卡片保管期限的，应与持卡人约定保管期限，延长保管时间最长不超过一个月，并在《自助设备管理登记簿》上加以说明，同时登记持卡人的联系方式，最后期限前的___工作日应电话联系持卡人，如持卡人无法如期领取的应及时上缴。
A. 一至二个
B. 二至三个
C. 三至四个
D. 四个至五个
【多选题】
以下哪些情况必须增加清机次数。___
A. 自助设备软件或业务系统软件有改动的
B. 新安装的自助设备
C. 连续两次出现差错的自助设备
D. 设备故障后刚修复正常的自助设备
【多选题】
管理人员每日根据检查、清机、测试等实际情况填写《自助设备管理登记簿》。在填写过程做到___。各分栏内容如在当日无发生情况则应填写“无”，涉及要求经办复核双人登记内容的除在操作时要严格执行双人操作，在登记时也需双人签名或盖章。
A. 日期连贯
B. 内容齐全
C. 字迹清楚
D. 责任分明
【多选题】
自助设备清机一个星期最少清钞两次，两次清钞间隔时间不能超过四天，遇以下情况时必须要进行钞箱清点检查___
A. 自助设备附近有可疑人员出现时；
B. 在“1003尾箱查询”交易中查到自助设备钞箱余额已低于或将低于总行规定加钞额度时；
C. 有客户反映设备吐钞张数与取款数不一致的情况下；
D. 已到总行规定清机周期必须做清机加钞时；
E. 管理人员测试交易时出现吐钞不正常的情况。
【多选题】
我行的自助设备包括___
A. 自动取款机（ATM）
B. 存取款一体机（CRS）
C. 自助服务终端（BSM）
D. POS机
【多选题】
一般吞卡的原因___
A. 发卡机构发出吞卡操作指令
B. 自助设备发生故障
C. 持卡人操作失误
D. 持卡人取卡超时
【多选题】
自助设备中的现金须按券别分钞箱管理，严禁将不同券别的现金混装一箱，所装钞币必须经过挑选整理，下列符合要求的有___
A. 七成新
B. 原封新钞
C. 无褶皱
D. 无透明纸粘贴
【多选题】
下列说法正确的是___
A. 《自助设备流水登记簿》时如遇日期间断情况，可直接跳至下一日登记。
B. 持卡人要求吞没卡管理网点延长卡片保管期限的应登记持卡人的联系方式，最后期限前的三至五个工作日应电话联系持卡人，如持卡人无法如期领取的应及时上缴。
C. 对无人前来领取的吞没卡（包括本行卡和他行卡），自吞卡次日起三个工作日后，七个工作日内填制《银行卡吞没卡上缴清单》，并注明吞没原因及日期，连同卡片实物上缴总行吞没卡管理部门保管。
D. 流水日志由管理网点自行保管3年，每年2月底前报上年日志清单壹份给总行相关管理部门备案，支行保管期满后可按相关规定申报集中销毁处理。
【多选题】
对个人结汇和境内个人购汇实行年度总额管理，年度总额分别为每人每年等值___万美元，凭本人有效身份证件在银行办理。
【多选题】
境内个人所购外汇需要携汇出境，当日累计最高可以直接提取等值___美元的外币现钞。
【多选题】
严禁本行工作人员利用职务之便私自收兑、买卖客户兑换的外币。违者视情节轻重给予___以上处理。
A. 白牌或白牌
B. 红牌或红牌
C. 黄牌或黄牌
【多选题】
境内个人超过年度总额购汇的情况不包括___。
A. 自费出境学习学费或生活费
B. 境外培训
C. 职工报酬
D. 境外直系亲属救助
【多选题】
银行按规定买入客户的外汇，并支付相应人民币的业务称作___。
A. 结汇
B. 售汇
C. 付汇
D. 以上都不是
【多选题】
原兑换未用完的人民币兑回外币的，可由客户凭本人有效身份证件和原兑换水单（兑换有效期为自兑换日起24个月）办理。对于当日累计兑换不超过等值___以及离境前在境内关外场所当日累计不超过等值（A）的兑换，可凭本人有效身份证件办理。
A. 500美元（含500美元） 1000美元（含1000美元）
B. 1000美元（含1000美元） 500美元（含500美元）
C. 1000美元（含1000美元） 1000美元（含1000美元）
D. 500美元（含500美元） 500美元（含500美元）
【多选题】
出境人员一次出境携带等值为___的外币现钞，应向存款或购汇银行申领《携带外汇出境许可证》
A. 5000美元（含）以下
B. 5000美元以上、10000美元（含）以下
C. 10000美元以下
D. 10000美元以上
【多选题】
除以下情况外，个人的结汇和购汇都应在个人结售汇系统中进行录入___。
A. 通过外币代兑点发生的结售汇；
B. 外币卡境内消费结汇.
C. 境外卡通过自助银行设备提取人民币现钞
D. 境内卡境外使用购汇还款
【多选题】
我行结汇和购汇的币种暂办理的是___
A. 英镑、美元
B. 日元
C. 欧元
D. 法郎
E. 港币
【多选题】
境外个人经常项目项下非经营性结汇超过年度总额结汇的有___。
A. 房租类支出
B. 生活消费类支出
C. 就医、学习等支出
D. 境外投资收益
【多选题】
个人委托其直系亲属代为办理年度总额内的购汇、结汇，应分别提供___
A. 委托人和受托人的有效身份证件
B. 委托人的授权书
C. 直系亲属关系证明
D. 外汇管理局提供的结售汇批文
【多选题】
境内个人经常项目项下非经营性结汇超过年度总额结汇的有以下几种情况，对应审核材料正确的是___
A. 捐赠款项：本人有效身份证件；经公证的捐赠协议或合同；
B. 赡家款：本人有效身份证件；直系亲属关系证明或经公证的赡养关系证明；境外给付人相关收入证明（如银行存款证明、个人收入纳税凭证等）；
C. 遗产继承收入：本人有效身份证件；遗产继承法律文书或公证书；
D. 职工报酬：本人有效身份证件；雇佣合同；付款证明；协议或合同；
E. 境外投资收益：本人有效身份证件；境外投资外汇登记证明文件；利润分配决议或红利支付书或其他收益证明。
【多选题】
下列说法正确的有___
A. 个人结汇和境内个人购汇实行年度总额管理，年度总额分别为每人每年等值5万美元；
B. 境外个人经常项目项下非经营性结汇单笔等值5万美元以上的，应将结汇所得人民币资金直接划转至交易对方的境内人民币账户；
C. 可以持汇票、旅行支票、信用卡等携出境外，当日累计最高可以直接提取等值5000美元（含5000美元）的外币现钞；
D. 我行结汇和购汇的币种暂办理英镑、美元、港币、日元、欧元。
【多选题】
境内个人超过年度总额购汇的应注意以下几点：___
A. 补购项下的境外消费或支出应为经常项目外汇支出，并应于返回境内后1个月内在银行办理
B. 境内个人必须提供标有交易价格的经常项目跨境交易真实性证明材料办理购汇，银行按照证明上所列明金额进行供汇，不得超过证明材料上标注的金额
C. 前往对我国实行落地签证、免签证的国家或地区而无法在出境前提供签证的，银行可凭境内个人的因私护照直接办理
【多选题】
企业办理对外贸易付汇时资金可以从 ___直接对外支付。
A. 经常项目结算账户
B. 待核查账户
C. 资本金账户
D. 贷款专户
推荐试题
【单选题】
Which of the following is NOT good for health? ___
A. Training with a friend.
B. Slack off a fitness regimen.
C. Keep our body hydrated.
D. Take small sips every few minutes.
【单选题】
What does the speaker do? ___
A. Public relations consultant.
B. Home cook.
C. Website administrator.
D. Writer.
【单选题】
Which is NOT included in the speaker’s favorite breakfasts? ___
A. Egg.
B. Prosciutto.
C. Papaya.
D. Cabbage.
【单选题】
When do the students start learning Chinese? ___
A. Since kindergarten
B. Since elementary school
C. Since middle school
D. Since high school
【单选题】
When can the students continue studying Chinese? ___
A. In elementary school and middle school.
B. In middle school and high school.
C. In high school and university
D. After the university.
【单选题】
How many American students are currently learning Chinese? ___
A. About 22,000
B. About 24,000
C. About 44,000
D. About 2,400
【单选题】
How much did the Defense Department give Oregon schools? ___
A. $70,000
B. $1.3 million
C. $700,000
D. $1.3 billion
【单选题】
What’s Isabel Weiss’s purpose of learning Chinese? ___
A. For fun
B. For more opportunities for jobs
C. For more opportunities of making money
D. For more opportunities for promotions
【单选题】
What ability do the standardized tests reward to? ___
A. Think.
B. Create.
C. Quickly answer superficial questions.
D. Above all.
【单选题】
In what ways the IQ scores can be changed? ___
A. Training.
B. Nutrition.
C. More friendly people administered the test.
D. Above all
【单选题】
What do schools focus on? ___
A. Concepts.
B. Science.
C. Social Studies.
D. Foreign languages.
【单选题】
Why tests and standards are a necessary fact of life? ___
A. They protect us from hazardous products.
B. They protect us from inept drivers.
C. They protect us from shoddy professionals.
D. Above all.
【单选题】
How many percent did the scores on statewide tests rise? ___
A. 4%.
B. 14%.
C. 40%.
D. None.
【单选题】
What was the woman’s reaction when she was nominated? ___
A. She was surprised at the nomination.
B. She was calm at the nomination.
C. She was indifferent to the nomination.
D. She was scared of the nomination.
【单选题】
According to the woman, who paid for her trip to San Francisco? ___
A. Her trip to San Francisco was sponsored by the Academy.
B. Her trip to San Francisco was paid for by her company.
C. Her trip to San Francisco was paid for by her family.
D. Her trip to San Francisco was paid for by herself.
【单选题】
What is the name of George Miller’s new movie? ___
A. Happy Feeling.
B. Happy Dancing.
C. Happy Foot.
D. Happy Feet.
【单选题】
Which name is not mentioned in the film? ___
A. Nicole Kidman.
B. Hugh Jackman.
C. George Clooney.
D. Robin Williams.
【单选题】
Which of the following statement is not true about “Life in the Freezer”? ___
A. It was a documentary film.
B. It was made by National Geographic and the BBC.
C. It was a story of the amazing life of Emperor penguins.
D. The
E. mperor penguin sang to each other to find a mate and made friends.
【单选题】
What should you do during a high-pressure periods? ___
A. Lock yourself in a room with your work.
B. Leave your work and go on a vocation.
C. Tell your boss you can’t finish your work.
D. Get together with people who will revitalize and inspire you.
【单选题】
Which of the following is the correct description of TempWorld? ___
A. The era of guaranteed jobs is history.
B. We are all temporary workers.
C. You have to equip yourself with the skills.
D. All of the above.
【单选题】
What should a career activist do? ___
A. Being a career activist means concentrating on daily business.
B. Being a career activist means you can do a business as long as it meets your short-term needs.
C. A career activist should take the long view of his career.
D. A career activist should plan everything in advance.
【单选题】
What should you do in the TempWorld? ___
A. In TempWorld you must withstand disappointment, juggle stressful situations, and handle pressure.
B. You must learn from your setbacks and use them to your advantage in the future.
C. Things always go well for successful people because they are honest.
D. Both A and B.
【单选题】
Which of the following statements is Not True? ___
A. Your boss may be willing to change his behavior than your think.
B. Some managers don’t care how much their words or actions upset staffers.
C. You should tell your managers how their outbursts make you feel.
D. If the boss values your work, he may stop his abusiveness.
【单选题】
Which of the following public places is NOT mentioned that have banned mobiles? ___
A. restaurants
B. gas stations
C. theatres
D. museums
【单选题】
What happened when the cellphone of the speaker’s friend rang? ___
A. His friend answered the phone and the speaker became invisible to his friend.
B. They answered the phone together.
C. The speaker threw away his friend’s cellphone.
D. His friend hung up the phone and kept talking to the speaker. (C)
【单选题】
What happened to the man? ___
A. He had a car accident.
B. He had his arms broken.
C. He lost his mobile phone.
D. He was not able to use his mobile because he was in a remote area.
【单选题】
Which of the following is NOT true? ___
A. Today there are about 400 million cellphone owners.
B. Today there are about 300 million Personal Computer subscribers.
C. Cellphones will be more often used.
D. Cellphones will completely replace Personal Computers.
【单选题】
Which of the following is true? ___
A. Ellen Johnson-Sirleaf stayed in her country during the nation’s civil war.
B. She is still working for the United Nations.
C. She is the first woman ever elected president of an Asian country.
D. She is a Liberia.
【单选题】
What do you know about the solar eclipse? ___
A. Only hundreds of people gazed at it.
B. It was caused by the earth passing in front of the moon.
C. It was not often seen.
D. It started in Mongolia and ended in Brazil.
【单选题】
What is true about this meeting between the USA and China? ___
A. It was a meeting between Xi Jinping and Donald Trump.
B. It was the first time that the Chinese president had visited the United States.
C. The issue of the Olympics was discussed.
D. South Korea’s nuclear weapons program was discussed.
【单选题】
In which year did the station’s first permanent crew arrived? ___
A. 1998
B. 2000
C. 2002
D. 2003
【单选题】
If elected, ________________. ___
A. Richardson would be the first Hispanic President.
B. Clinton would be the first African-American President.
C. Romney world be the first Hispanic President.
D. Clinton would be the first Mormon President.
【单选题】
What are the things that the speaker’s inner and outer life based on? ___
A. Money
B. Health
C.
D. elicious food
【单选题】
What kind of things has its own reason for existing? ___
A. Questioning
B. The structure of reality
C. Curiosity
D. The mysteries of eternity
【单选题】
Who are so full of doubts? ___
A. Fools and fanatics
B. Wise people
C. Professors
D. University students
【单选题】
To the speaker, what kind of things always win in life? ___
A. Truth and love
B. Power and status
C. Great minds
D. Money and material
【单选题】
What’s the key word of the speaker? ___
A. Love
B. Power
C. Freedom
D. Curiosity
【单选题】
What happened to the man? ___
A. He committed identity theft.
B. He was put in prison.
C. He reported a case of theft to police.
D. He robbed a bank.
【单选题】
What is the attitude of Mrs. Washington? ___
A. She tries to cover up for little George.
B. She thinks Mr. Washington should not ask George directly.
C. She encourages George to chop down the tree.
D. She thinks Mr. Washington should put the blame on the sharp axe.
【单选题】
What do Nancy’s colleagues think about her transgender transition? ___
A. They think it is ridiculous.
B. They make a big fuss about it.
C. They take it lightly.
D. They are sympathetic.
