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【填空题】
在岗时,人为原因不及时为乘客提供正常的服务属于公司___类有责投诉。
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票箱清理的具体规定中,当单据计数与清点数量单台差异达到___张时,应及时报修,并做好相关记录。
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客服中心钥匙、BOM电控钱箱钥匙、密码钱箱钥匙在运营时间由 ___保管,非运营时间由___保管。
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如遇运营时间延长,乘客所持定期票过期,请持票乘客由___出站。
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车站发放赠票时在票面加盖___和___。
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若有大于两个车站设置进出站次序免检模式,出闸机按___进行扣费。
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由于轨道交通原因导致乘客手中的车票过期时,可设置AFC设备降级运营模式中的___模式。
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“10万元”在填写《现金存款凭条》时,正确的大写方式为___整。
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车站设备监控系统中,用户不用登录就可以进行设备状态,___等功能的管理。
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车站备用金主要用于车站票务周转,即___、补充TVM设备和配备BOM操作员。
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赠票于每月24日盘点,赠票号段及盘点数量填写在___上,次日随报表交票务室。车站赠票数量不足配发数量___%时,应及时向票务室申请补充赠票。
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行车组织工作,必须贯彻___的方针,坚持___、___、___的原则。
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___是行车组织工作的基础,所有与列车运行有关的部门,必须根据其要求,组织本部门的工作,以保证列车按时刻表运行。
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辙叉角越小 ,则道岔号数___,导曲线半径___,道岔全长___,列车过道岔平稳且过岔速度___;辙叉角越大,则相反。
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工程车、救援列车及调试列车在正线运行和出入车辆段,均按___办理。
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调度电话、无线列调电话为指挥行车工作专用电话,须使用___;行车、调车作业中接收命令时必须___。
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车站照明分为:___、节电照明、设备管理房照明、应急照明、___、导向标志照明和___。
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在正常运行模式下,3号线屏蔽门控制系统具有___、站台级控制和___三级控制方式。
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车站消防设备包括灭火器、___、火灾报警系统、气体灭火系统、___和特殊部位设立的消防系统。
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“三不动、三不离”中三不动是指:未联系登记好不动;___;正在使用中的设备不动。
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“三不动、三不离”中三不动是指:未联系登记好不动;对设备性能状况不清楚不动;___。
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行车组织的基础是___。
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加票、清票必须执行___操作制度,按规定程序操作,并打印相应单据交值班站长作结算凭证。
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轨道是列车运行的基础,包括___、轨枕、___、联结零件、防爬设备和道岔等。
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武汉通老年卡享受的免费乘车次数___次/年用完后,继续使用该卡乘坐轨道交通时须持卡充值,相关规定及要求参照武汉通普通卡办理,享受___折优惠。
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三级安全教育分别是:___、部门级、班组级。
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三级安全教育分别是:公司级、___、班组级。
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三级安全教育分别是:公司级、部门级、___。
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SMC是___,LC是___。
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售票、充值严格执行“一___、二___、三___、四___”的一次作业程序,行政处理严格执行“一___、二___、三___”的一次作业程序。
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___是车站的重要现金安全区域,站内的各种车票及所有现金均由___全权负责。如有遗失,应进行责任追究。
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特别重大火灾事故是指造成___人及以上死亡,或___人以上重伤,或___元以上直接财产损失的火灾;
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动火施工完成后,___要督促动火人员和现场___彻底清理现场火种。
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ATC 模式下列车驾驶模式包括___、ATO模式、___、___。
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前行引导时,走在乘客的___1-3步处,身体稍向右转体,左肩稍前,右肩稍后,身体朝向乘客,保持___左右的距离前行,面带微笑,保持请的手势。遇拐弯或有楼梯、台阶的地方使用手势,并提醒乘客“___”或“注意楼梯”等。
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现役军人、___、___和军队离退休干部、___、伤残民工民兵凭有效证件免费乘车。
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在正常运行模式下,屏蔽门控制系统三种控制方式中以___优先级最高,___最低
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轨道交通机车车辆与人员、___;或发生冲突、脱轨、火灾、爆炸等;或者造成___、___、经济损失、影响正常行车达到一定程度;或严重威胁人身、设备及运营安全等,均构成轨道交通事故。
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___是综合后备盘,:VCC是___。
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现金、证件、有价购物卡和市值___元及以上的贵重物品,车站在拾得后立即上报站区,___个工作日内未能确定失主的,将遗失物移交至站区。
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当营业场所遭遇不法分子侵犯时,其处置方式是___。
A. 先报警、再反击、后防身
B. 先藏身、后报警、再反击
C. 先反击、再防身、后报警
D. 先撤离、后报警、在反击
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What needs to be ___ here is that language and culture interact, and that understanding of one requires understanding of the other.
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___ all obstacles and failures, the scientist continued doing his experiments day and night.
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I’m willing to ___ that a larger car would have cost more, but I still think we should have bought one.
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Manufacturing (制造) companies spend millions of pounds on advertisements, trying to ___ customers that their products are better than those of other companies.
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He is not the right person for the project: he is not very technically minded and ___, he does not have the sense of responsibility.
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Death rates declined in many places, partly because of the ___ in hunger.
A. decrease
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In deciding whether or not a situation is safe, pilots must be taught to assume that the worst will happen, and then to ___ whether there is a risk or not.
A. absorb
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The worker was not worried as he knew that if he gave up the job, there would be ___ opportunities for him to work somewhere else.
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The research shows the region might ___ overheating (经济过热), but the policymakers so far appear to be relatively relaxed about the future of the economy.
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Measures have been taken to ensure that no student will have to ___ of college for economic reasons.
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Stress that is not treated can lead to significant medical illnesses, which ___ can lead to greater stress and even depression (抑郁症).
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Narcissism (自恋) has its benefits in terms of self-belief and confidence, but it also tends to be ___ risky decision-making.
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When Tom saw his doctor again, she suggested that maybe a more substantial lunch, like a sandwich, might ___ his desire to have snacks in the afternoon.
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You shouldn’t ___ – let your children make their own decisions.
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This is a huge and difficult project and if you take it up, you ___ many difficulties.
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The ability to live for a long time without water is characteristic ___ the camel.
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Rising sales is a good ___ that this product is well received in the market.
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When tourists travel abroad, they are sometimes ___ by the local people because the tourists don’t know the real value of products.
A. turned in
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The professor’s lecture ___ the capacity of his young audience. They all looked puzzled at him.
A. pointed out
B. went beyond
C. contributed to
D. kept off
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We must ___ on the amount of time we use on this project.
A. cut both ways
B. cut in line
C. cut off
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We have to be very patient with this experiment. It will take time for some effects to ___ clearly.
A. build up
B. break up
C. clear up
D. show up
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Perhaps there is a(n) ___ of truth in both theories, but few of us would ever have the opportunity to find out.
A. lump
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Be careful when you get along with her because she is known for her short ___.
A. temper
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It seems that wearing less formal clothing to school and work is becoming a(n) ___.
A. trend
B. campaign
C. goal
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You cannot correct children’s bad behavior simply with a (n) ___ or two on the hand or face.
A. slap
B. smash
C. slam
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Our investigations (调查) ___ something very surprising – many of the employees are underpaid and work overtime all the time.
A. reveal
B. bump
C. rip
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She was James’s faithful assistant, in whom he could have ___ confidence.
A. essential
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If you visit this website, you can ___ the categories to find information about all the universities in that area.
A. observe
B. browse
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Making New Year’s resolutions (计划) is a custom that still ___ in this country.
A. prevails
B. attaches
C. descends
D. launches
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The military officers were more ___ about their own victory and therefore more willing to predict their enemy’s defeat.
A. appropriate
B. ignorant
C. negative
D. optimistic
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___ is no doubt that overwork and much worry caused his illness.
A. It
B. There
C. Here
D. This
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___ a day goes by that I don’t receive dozens of junk mails in my email box.
A. None
B. Usually
C. Nearly
D. Hardly
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Please trust me. Try this new method ___.
A. you feel very relaxed
B. and you feel very relaxed
C. you will feel very relaxed
D. and you will feel very relaxed
【单选题】
John said Mom was coming back tomorrow, not next week. If this is the ___, we’ll all have to clean the house thoroughly.
A. point
B. norm
C. question
D. case
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